3 outdoor pools, sun loungers
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Reviews of Bitez Garden Life Hotel - All Inclusive

3 out of 5
Bitez Garden Life Hotel - All Inclusive
Bergamut Sok No 52, Bodrum, Mugla

Reviews

6.4
Rating 10 - Excellent. 7 out of 41 reviews" "
Rating 8 - Good. 12 out of 41 reviews" "
Rating 6 - Okay. 11 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 7 out of 41 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

8.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor hotel
Food was not very good hot food was limited and only barely warm drinks were in small plastic cups coffee was poor and out of machine no tea selection it was noisey until 11pm the so called beach cafe was useless and beach small and a long way from hotel there was no English tv despite requesting it
Stayed 3 nights in Sep 2023

8/10 Good

Jamila

Travelled with family
Liked: Room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

ANDREI

Liked: Staff & service
Disliked: Property conditions & facilities
No comment!!! Don’t stay here!!! I want all my money back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 7 nights in Aug 2023

8/10 Good

Caitanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff lovely massage and Turkish bath food was ok nice pools and clean
Stayed 6 nights in Jul 2023

2/10 Terrible

HAMEEADH

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Jul 2023

8/10 Good

sami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good hotel but not having privet beach like other hotel and food very normal.
Stayed 1 night in Jul 2023

6/10 Okay

emel

Stayed 2 nights in Jul 2023

8/10 Good

Emira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Friendly and helpful staff Bad: Food on all inclusive is almost the same each day ( especially on breakfast) Evening is very loud with it’s entertaining program till 11 p.m. If you travel with small child it’s hard to fall a sleep Waterpark on foto is working only two hours a day. That’s really not good Cleaning in room is the only purpose to turn off your air -condition, ant the room is nor really cleaned/ and not every day ( but turning off air -condition is a mast for every day)
Stayed 2 nights in Aug 2019
Response from İryna on Oct 2, 2019
Dear Guest! Thank you for taking time to share your review about Bitez Garden Life Hotel & Suites. Your comments and advices are very important and valuable for us. The details you stated in your comments have been shared with the Hotel Management team and will be hightly considered as soon as possible. We would like to inform you that the necessary measures will be done shortly in accordance with our quality standards. We would like to thank you for your contribution to our development and improvement. Hope to see you again in Bitez Garden Life Hotel & Suites. Your sincerely, İryna Guest Relations Manager Bitez Garden Life Hotel & Suites TUGLAR GROUP HOTELS

10/10 Excellent

Orhan, Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pools restaurent provides free breakfast lunch and dinner buffet style located close to gumbet area which is good if you enjoy night life
Stayed 4 nights in Sep 2019
Response from Bitez Garden Life Hotel&Suite on Sep 13, 2019
Dear Orhan; Firstly thank you for your comment. We will be happy see to you our hotel again. Best Regards

6/10 Okay

zeki, london

Disliked: Cleanliness, staff & service, room comfort
Nothing like the pictures uploaded!
Firstly the arrival to the hotel was abit disappointing looking at the location and the view of the hotel was nothing like the published. The check in was pretty quick and i was escorted to the room without been shown around the hotel and whats where.. as i arrived to the room my staff was just left on the side and the person said enjoy your stay and walked off. In about half an hour i called the reception to see if i can have a sandwhich sent to my room as i had to take my insulin for my diabetes he said well you need to pay ( and it was lunch hour supposed to be all inclusive) i said ok i do not mind paying please send a veg sandwich for me. I waited about 30 minutes nothing came i called back i was told ok i will call the kitchen and send it up from 2pm till 4:30 pm nothing had arrived therefore i called again and in a rude state the receptionist said il transfer you to the kitchen speak to them yourself and transfered the call but no response. I left the hotel at 5pm to go to the local shop to buy something and collapsed at the market.. after the bad experience in the market thanking them so much they helped me back to the hotel as well and i took my medication. I was not even called by the hotel staff or manager for a basic ‘sorry’. In the evening i went for the meal it was not good at all returned back and since then i eat outside daily. Their entertainments for not good at all apart from loud played music. Pool seemed very packed and no staff around for assisting
Stayed 5 nights in Aug 2018

10/10 Excellent

Martina, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to Bitez
Accommodation, staff were all of a very high quality. As a family ranging from 65 to 16 we would definitely stay there again. Very good value for all inclusive.
Stayed 9 nights in Jun 2018

8/10 Good

Linda

The room was small but very clean, the gardens of the hotel are beautiful, there are three good sized swimming pools, the food was okay, usual Turkish all-inclusive menu, the bar staff struggled as they seemed totally untrained for the job, seemed to be uninterested in the guests and spent most of their time speaking amongst themselves than serving, and consequently the drinks left a lot to be desired. There was little or no entertainment at night. Other than that, it was an okay holiday.
Stayed 3 nights in Jul 2017

6/10 Okay

Janine

Liked: Cleanliness
Bitez hotel
Weather good during the day, a little colde at night toward end September. Hotel good for local area, 5 minutes from beach, restaurants and if you shops that there are here. All staff very friendly. Just a 15 minute taxi ride from the lively area of Gumbet. Can take local Dolmus (bus) to Bodrum, Oasis shopping mall and other areas.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not expect a perfect location
Foods you can eat outside much more unpleasant. Turkish food is actually much better. Drinks are bad. Beer was like water. Combining single beds have done a double bed. The bed was very problematic, leaving stopped. Cleaning I do not think they care too much.

6/10 Okay

Muhammad Jahed, London

Liked: Property conditions & facilities
Good for a 3 star hotel!!
Great holiday with the boys!! Hotel was good for a 3 star. Dinner can be booked at the Ala Carte restaurant if you stay 7 days at the hotel I believe. Parking also available outside the hotel which was great. Negatives: Staff cant speak English properly so communication was a problem. Wifi only at the bar and reception area, it would be great if they had wifi in the rooms. The bum wash in the toilet kept dripping water (very loud), it was extremely hard to turn off completely. I would recommend the hotel repair this issue so the next guest does not need to put up with it (room 407). The other room my friends were in had damp/mould which affected my friend as he suffers from asthma, this also needs to be fixed (room 411). One other negative is that I really didn’t like those all inclusive wrist bands that were provided as they were plastic and irritating, I would recommend the hotel invest in better wristbands made out of rubber or something which would be more comfortable to wear. All in all I would still say the hotel is a good 3 star. 7 out of 10 for what you pay!!!

6/10 Okay

david, wales

Liked: Cleanliness, room comfort
Disliked: Staff & service
very poor wifi food ok if you like salad and chicken Mainly Turkish Guests so food more to their Taste

4/10 Poor

ABBAS

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2023

4/10 Poor

Tolga

Travelled with family
Disliked: Cleanliness
Hijyen açısından aşırı kötü bir hotel. Neredeyse temiz bardak tabak bulamadık. Oda da sıkıntı vardı çözüm için gelmediler. Sıkıntı tatil sonuna kadar devam etti. Uygun fiyatla gidilecekse tölere edilebilir belki ama ortalama bir fiyat karşılığı hijyen yok. Yemek içmek kısmında ise karnımızı doyuracak birşeyler elbet bulunuyor.
Stayed 4 nights in Aug 2023

10/10 Excellent

Feda

Stayed 1 night in Sep 2023

10/10 Excellent

Sule

Stayed 5 nights in Jul 2023

2/10 Terrible

Berk

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Temiz değil
Rezervasyon yaptırdığımız oda yerine başka bir oda verdiler. İsrarla şikyet ettik. Otel çok dolu boş oda yok yanıtını verdiler. Oda çok kötü kokuyordu. Yetkili biriyle görüştükten sonra ertesi gün odayı değiştirdiler. Resepsiyondakiler hiç yardımsever değil. Çalışanlar mutsuz isteksiz. Zorla çalışıyorlarmış gibi. Birçok çalışan yeni başlamış hiçbirşey bilmiyorlar. Tabak ve çatal oteldeki misafir kadar olmadığı için yıkanıp tekrar geliyormuş. Ama hiç temiz yıkanmıyor. Bir tabakta kıl vardı. Personeli çağırdım. Aldığı her tabak lekeliydi. En son aldığı tabak ketçaplı çıktı. Artık diğer tabakları kaldırmadı bile. Mutfak temizliği çok zayıf. Otel temiz ve bakımlı olursa çok güzel. Çevresi ve doğası çok güzel. Animasyon yok bence. Çok basit etkinlikler yapıyorlar. Dart atma, 3 adım öteden ok atma yapıyorlar. Çocuklar için sadece havuz var. Park kırık.
Stayed 3 nights in Jun 2023

2/10 Terrible

HASAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Gülten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

MENOUAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2022

8/10 Good

Palina

Stayed 4 nights in Sep 2021

2/10 Terrible

Gülay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odamız maalesef çok pisti Klimamız bozuktu Çalışanlar çok kabaydı
Stayed 3 nights in Jul 2021

2/10 Terrible

Hakan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye etmiyorum
Müşteri kitlesi son derece kötü. Plajımız var diyorlar ama ilgisi yok. İşletilmeyen, malzemesi olmayan bir plaj. Otel gecelik aldığı ücreti kesinlikle hak etmiyor. Yerli turist için uygun değil. Kalınabilecek çok daha iyi oteller var. Kötü bir deneyimdi.
Stayed 2 nights in Jul 2021

4/10 Poor

Erkin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fotoğraflarlara kanmayın
Tesisin yeri ve doğal güzelliği iyi olmasına rağmen işletmesi çok kötü. Bir daha asla gitmem.
Stayed 2 nights in Jul 2021

10/10 Excellent

Maja

Stayed 8 nights in Oct 2019

6/10 Okay

cemil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

8/10 Good

Zeki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fiyata göre ideal, güler yüzlü ilgililer
Stayed 4 nights in Aug 2019
Response from Bitez Garden Life Hotel&Suite on Sep 5, 2019
Değerli Zeki Bey; Öncelikle ilginizden dolayı teşekkür ederiz. Sizi ağırlamış olmaktan büyük mutluluk duyduk. Bir dahaki konaklamanızda sizi tekrar ağırlamaktan memnuniyet duyacağımızı belirtmek isteriz. Saygılarımızla

8/10 Good

Orhan

Liked: Cleanliness, staff & service, property conditions & facilities
Gezgin Çift
Eşim ile birlikte çıktığımız tatilde tercih etmiş olduğumuz bu otelde 2 gece konakladık . Otel genel olarak temiz ve orta halli bir kalabalığa sahipti . Çocuklu ailelerin tercih edebileceği bir otel fakat SPA yı tavsiye etmiyorum merdiven altı delme çatma bir yer olduğu için .
Stayed 1 night in Aug 2019
Response from Bitez Garden Life Hotel&Suite on Aug 21, 2019
Değerli Orhan Bey; Öncelikle konaklamanızda bizleri tercih ettiğiniz için teşekkür ediyoruz. Tuğlar Turizm olarak siz değerli misafirlerimizin yorumlarını dikkate alıp, hizmet kalitemizi arttırmak temel prensibimizdir. Değerli yorumlarınız için teşekkür eder, bir dahaki konaklamanızda sizi tekrar ağırlamaktan mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla

6/10 Okay

Ahmed

Liked: Staff & service
Disliked: Cleanliness
كانت الى حد ما جيدة واشكر السيد يوسف الذي يعمل في الإستقبال على تعاونه معنا وسرعة استجابته
Stayed 4 nights in Aug 2018

10/10 Excellent

MUSTAFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
harika bir deneyim tekrar gelicez
Stayed 3 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
kalitesiz
gunlugune 500 kusur tl odeyip kahvaltıda tereyagı yerine , tereyagi aromali margarin veren bir yer..
Stayed 2 nights in Jul 2018

10/10 Excellent

Elena, Оренбург

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Красивый и незабываемый Бодрум.
В отеле понравилось все кроме уборки номеров. Обслуживание очень хорошее. Бармены и официанты умницы. Убирают и накрывают быстро. Питание достаточно разнообразное и вкусное. Пиво хорошее. Территория отеля большая и зелёная. Очень чисто и ухоженно Анимация очень и очень легкая. Практически её нет : музыка на ужин, танцы под одни и те же песни с детьми и иногда 15-30 минутные конкурсы на тему угадай песню. На этом все. Уборка номеров заставляет ставить очень низкую оценку. Убираются каждый день но что убирают при этом мы так и не поняли. В номерах после уборки остаётся пыль и грязный пол. Экономят туалетную бумагу и туалетные принадлежности. Шампунь положили только один раз. Дальше мы все выпрашивали сами как и туалетную бумагу. Район Битез - это одна из многочисленных бухт полуострова. Мы брали Машину на все время пребывания. Поэтому в нашей бухте не купались т к море там почему то не очень чистое и заход в море илистый. Итог отдыха: отель очень понравился- достойный красивый. Сам полуостров Бодрум настолько насыщен красивыми видами и чистыми пляжами- но это при наличии средства передвижения по нему.

8/10 Good

mehmet

Liked: Cleanliness
yemeklere daha fazla özen göstermeleri kullanılan malzemeleri bir kere daha değerlendirmeleri gerekir.

6/10 Okay

SUKRU, denizli

Disliked: Room comfort
Sakin tatil
Fiyat kalite oranı iyi. Çok fazla konfor beklemeyin. Denizi iki sene önce daha iyiydi sanki... Ama dinlenmek için uygun...

6/10 Okay

feda, Bayern

leider inzwischen vom Niveau abgerutscht
Massenbetrieb bei den Mahlzeiten. Hotelaufenthalt musste nach 2 Tagen wegen Unwetters abgebrochen werden, Hotel wurde evakuiert.