Ratings based on 572 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
73% of guests recommend
3.6 Room cleanliness
4.2 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromAdelaide

A gem of a place

Posted 31-Aug-2016
Pros: Comfortable feel, friendly staff, good breakfast,
Cons: The couch in our room was too low and poorly placed (under the TV screen and looking straight at the cupboard); couldn't get any of the Channels 9
Location: Brilliant location - one block back from the main street; next to RSL Club which had reasonably priced buffet meals
After a long day of travel, our first sighting of our room left us a little disappointed; but a good night's sleep changed things and we went on to enjoy thoroughly a five night stay. Very friendly staff; a lovely full breakfast included in the price; and a very comfortable ambience to the place. A jazz duet performing at breakfast on Sunday was an especial treat as was live music in the lounge on some evenings. The guest lounge, filled with comfortable lounge chairs and couches, was a great place to relax with a book. Our room (#8) was on the first floor and overlooked the carpark. I don't think the ground floor rooms would be as nice though. We called in to see a famous hotel in the main street nearby - we thought it stuffy and overly formal; by Blue, by contrast, was like a comfortable pair of old slippers ... we'll definitely stay there again.
5out of 5
by A verified traveller

Close to town and three sisters

Posted 30-Aug-2016 on Wotif
the hotel had lots of charm, the bed was very comfy and the breakfast was delicious.
4out of 5
by A verified traveller

Nice hotel in Katoomba

Posted 29-Aug-2016 on Wotif
Wonderful, quaint, warm. Great FREE live music for a couple of hours in the evening, followed by the opportunity to listen to Gypsy Jazz music with our dinner. Fire place going..very nice!
4out of 5
by A verified traveller

Home away from home

Posted 27-Aug-2016 on Wotif
Beautiful older style building and decor. Very warm cozy atmosphere, ideal for the winter months. The open fire place is fantastic. The staff are very professional helpful and friendly. Overall a great place to stay when you're away from home.
4out of 5
by A verified traveller fromW

Quirky and dated but really enjoyable stay.

Posted 22-Aug-2016
The hotel decor is very tired but the place is run by young people who are very friendly and helpful. It seems that redecoration is underway. The whole town is quirky so we saw the hotel as fitting in well. We would stay there again for sure. Some good live entertainment in the evening.
2out of 5
by A verified traveller fromfrance

hotel vetuste

Posted 5-Aug-2016
Pros: Le petit déjeuner est copieux. L'ambiance musicale le soir est sympa
Cons: Tout le reste
Location: Proche du centre ville et des trois sœurs. Les 2 sont accessibles à pied.
Nous arrivons dans cet hôtel au mois de juin. Nous sommes en altitude et en période hivernale l’hôtel n'a pas de chauffage central. Les chambres et les parties communes ne sont pas chauffées. Nous n'avons jamais pu quitter nos blousons. La chambre est exiguë, impossible d’ouvrir nos valises. La salle d'eau est horrible. La moisissure est présente partout, les murs et le plafond s'effritent. La fenêtre laisse passer le vent et la chambre est glaciale. La literie est de mauvaise qualité. A fuir absolument
4out of 5
by ROBERT fromalbion park

old charm & service

Posted 30-Jul-2016 on Hotels
staff took their time to show us to our room and explain the Hotel layout; where breakfast was served, where the café was located etc. The room was already warmed and all the staff were very pleasant and helpful.
3out of 5
by A verified traveller fromMelbourne Vic.Au

Katoomba lodging.......

Posted 18-Jun-2016
Pros: Good breakfast provided. Staff helpful and pleasant. Hotel lounges comfortable as was the open fire in the lounge, warm and comforting. Food excellent
Cons: Demolish the bathroom and re-furbish. Put in decent heating.
Location: Location good close enough to the town centre.
Our room small and very cold. Fortunately it had a small column heater that needed to be on all day and night...The bathroom smelt manky.There were no shelves or bench space at all to put toiletries on. The tiny bathroom basin just sat on top of a very small cupboard that wobbled when touched, the door of which was hinged at an angle - no gap one side and a 2cm gap the other. The water outlet from the basin had a leak underneath the cupboard - the water ran onto the floor into the small drain in the centre of the room. The spring plug didn't work.The two windows had blinds but no curtain to cover the gaps around the blind when pulled down letting in the light from the brightly floodlit car park outside at night. (at waist level). When blinds pulled up to let in light during the day, everyone could see straight into the room. Toilet bowl dirty black colour at the bottom. Strip light over basin didn't work. Fortunately the beds were comfortable and had electric blankets.
3out of 5
by A verified traveller fromsydney

Posted 29-May-2016
Pros: it is central to katoomba and the beds were comfortable
Cons: get rid of that bleach smell and get a quieter exhaust fan. (the fan i kept on for hours to try to blow away the bleach smell)
the room smelt like bleach from the time we got there till we left but the beds were clean and comfortable.
3out of 5
by A verified traveller

old world charm convenient location

Posted 20-May-2016 on Lastminute
This is an old hotel but had a great atmosphere. Our room was on the street side with a lot of traffic noise, so if looking for quiet night you might need to ask for a room facing away from the road or look elsewhere. The food was really good and the location was very convenient to everything.