Ratings based on 567 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
72% of guests recommend
3.6 Room cleanliness
4.1 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromW

Quirky and dated but really enjoyable stay.

Posted 22-Aug-2016
The hotel decor is very tired but the place is run by young people who are very friendly and helpful. It seems that redecoration is underway. The whole town is quirky so we saw the hotel as fitting in well. We would stay there again for sure. Some good live entertainment in the evening.
2out of 5
by A verified traveller fromfrance

hotel vetuste

Posted 5-Aug-2016
Pros: Le petit déjeuner est copieux. L'ambiance musicale le soir est sympa
Cons: Tout le reste
Location: Proche du centre ville et des trois sœurs. Les 2 sont accessibles à pied.
Nous arrivons dans cet hôtel au mois de juin. Nous sommes en altitude et en période hivernale l’hôtel n'a pas de chauffage central. Les chambres et les parties communes ne sont pas chauffées. Nous n'avons jamais pu quitter nos blousons. La chambre est exiguë, impossible d’ouvrir nos valises. La salle d'eau est horrible. La moisissure est présente partout, les murs et le plafond s'effritent. La fenêtre laisse passer le vent et la chambre est glaciale. La literie est de mauvaise qualité. A fuir absolument
3out of 5
by A verified traveller fromMelbourne Vic.Au

Katoomba lodging.......

Posted 18-Jun-2016
Pros: Good breakfast provided. Staff helpful and pleasant. Hotel lounges comfortable as was the open fire in the lounge, warm and comforting. Food excellent
Cons: Demolish the bathroom and re-furbish. Put in decent heating.
Location: Location good close enough to the town centre.
Our room small and very cold. Fortunately it had a small column heater that needed to be on all day and night...The bathroom smelt manky.There were no shelves or bench space at all to put toiletries on. The tiny bathroom basin just sat on top of a very small cupboard that wobbled when touched, the door of which was hinged at an angle - no gap one side and a 2cm gap the other. The water outlet from the basin had a leak underneath the cupboard - the water ran onto the floor into the small drain in the centre of the room. The spring plug didn't work.The two windows had blinds but no curtain to cover the gaps around the blind when pulled down letting in the light from the brightly floodlit car park outside at night. (at waist level). When blinds pulled up to let in light during the day, everyone could see straight into the room. Toilet bowl dirty black colour at the bottom. Strip light over basin didn't work. Fortunately the beds were comfortable and had electric blankets.
3out of 5
by A verified traveller fromsydney

Posted 29-May-2016
Pros: it is central to katoomba and the beds were comfortable
Cons: get rid of that bleach smell and get a quieter exhaust fan. (the fan i kept on for hours to try to blow away the bleach smell)
the room smelt like bleach from the time we got there till we left but the beds were clean and comfortable.
3out of 5
by A verified traveller

old world charm convenient location

Posted 20-May-2016 on Lastminute
This is an old hotel but had a great atmosphere. Our room was on the street side with a lot of traffic noise, so if looking for quiet night you might need to ask for a room facing away from the road or look elsewhere. The food was really good and the location was very convenient to everything.
2out of 5
by A verified traveller frommeauzac, france

Hotel in need of renovation

Posted 15-May-2016 on Wotif
Pros: Breakfast is ok
Cons: Cleanliness above all and bathroom renewed
Location: Nice if you like walking and hiking
Very disappointed by the bedroom especially the bathroom. Sink too small, no Space to put your own beauty case near it. Cleaning is spare. No hoovering of floor. Does not deserve its 3.5 stars
3out of 5
by KAY SHUN

This traveller left a rating score only Posted 9-May-2016 on Hotels
3out of 5
by A verified traveller fromE

Fine for one night

Posted 2-May-2016 on Lastminute
The hotel was quite old- could have done with a few touch ups for example the wallpaper in the hallway was peeling off/looked damp. The things which really disappointed me about the hotel were 1) the cobwebs which were hanging from the ceiling/wall in the bedroom to the point where if we had not seen it we could have walked in to them! 2) the dust which was settled on the desktops/surfaces in the hotel itself (not the room). Not great considering the price that is charged per night which I definitely think is too expensive for what we faced. I booked this as a break for my boyfriend & I and I was embarrassed by what I was expecting to be a cute old hotel which actually just looked uncared for.
3out of 5
by Pia

Ok for one night stays

Posted 30-Apr-2016 on Hotels
Ok stay for one night. The room was not totally clean. However there is free wifi, the service friendly and breakfast reasonable. Ok for a short stay. Oh and they also have live music on Thursdays.
2out of 5
by A verified traveller

Blue Mountains

Posted 24-Apr-2016
Pros: Location
Cons: Needs an update in fittings and a very good clean.
Location: Close to Blue Mountains and scenic world
Good location, but the room was dirty, the carpet had an iron burn in it and was coming up. Walls were dirty, no iron or board in the room, bathroom was mouldy and not clean. The family room was tiny, with filthy furniture including only 2 old seats and a coffee table. I would not recommend it.