Disgusting. Health risk.
We requested a nonsmoking room due to asthmatic children, and got a nonsmoking room that reeked of cigarettes. People were smoking outside our room, and in the rooms next to us. The room was disgusting, and I wouldn't let the kids walk around barefoot. The bathtub was cracked and peeling, and the shower had little water pressure. If every hotel in the area wasn't full, we would have made reservations elsewhere. We will never return.
Comment from Hotel Management
12-Aug-2016 by Sarah Holliday, Hotel Management
While it is difficult to hear that a guest has had a bad experience, we appreciate all feedback and utilize it to improve for future guests. Without the details of your stay, it is difficult for me to comments specifically; however, we have high standards for the cleanliness of our guest rooms and I have shared your comments with our Housekeeping Team. We hope you will allow us the opportunity in the future to replace this experience with a superior one.