Note fondée sur 496 évaluations vérifiées
3,4 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 22 avr. 2024
Convient
Commentaires de Gestion de l’hôtel
23 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Leigh,Thank you for staying with us at Quality Inn Airport - Southeast and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
par un voyageur vérifié
Publié le 15 avr. 2024
The room had a terrible odor
Commentaires de Gestion de l’hôtel
15 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Naiver,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
par un voyageur vérifié de Staten Island
Publié le 10 avr. 2024
The reception was nasty and did no even give me time to talk. First the microwave was not working right. I called to explain but they told me that I can come down to heat up my food. When I got down. The reception started my asking me. What did I do to the microwave. I keep trying to explain my self. But he did not give me time.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Edgar,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
par un voyageur vérifié
Publié le 6 avr. 2024
Commentaires de Gestion de l’hôtel
8 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Thomas,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
par un voyageur vérifié
Publié le 5 avr. 2024
Commentaires de Gestion de l’hôtel
25 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Arwita,Thank you for choosing us at Quality Inn Airport - Southeast during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
par un voyageur vérifié
Publié le 1 avr. 2024
Pay room plus 100 deposit
Commentaires de Gestion de l’hôtel
2 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Antonio,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur vérifié
Publié le 1 avr. 2024
The property was clean even though the blanket on the bed had a couple stains, we bring our own when we travel so this didn't bother us too much. The person who checked me in was nice but when I called the front desk the next day the younger gentleman was rude when I asked how to get the TV off Spanish fortunately with out there help I fixed the problem myself. Breakfast was ok Saturday but non existent Sunday.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Kiloniner,We loved having you stay with us at Quality Inn Airport - Southeast. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
par un voyageur vérifié
Publié le 30 mars 2024
Not horrible but also not great either . The room itself was clean but smelt very heavily of cigarette and marijuana smoke . It was quiet but the surrounding area was a tad bit sketchy .
Commentaires de Gestion de l’hôtel
31 mars 2024 par General Manager, Gestion de l’hôtel
Dear John,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
par un voyageur vérifié
Publié le 23 mars 2024
Be aware of $100 deposit for "damage to room", mold under soap tray in shower/bathtub (wouldn't notice unless one took a bath), floor not clean in front of refrig ( several spills from someone else), fruit flies in room, ice bucket had peanut butter (?) and attracted bugs. Breakfast doesnt include eggs and bacon just cereal, waffles, yogurt, bagles/toast, juice and coffee. If coming off of I-65, not worth the extra 10 miles. Price was reasonable for a king sized bed.
Commentaires de Gestion de l’hôtel
24 mars 2024 par General Manager, Gestion de l’hôtel
Dear Mary,We loved having you stay with us at Quality Inn Airport - Southeast. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
par un voyageur vérifié
Publié le 22 mars 2024
Commentaires de Gestion de l’hôtel
24 mars 2024 par General Manager, Gestion de l’hôtel
Dear Juan,We loved having you stay with us at Quality Inn Airport - Southeast. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
