Lobby sitting area

Reviews of Parkway Inn of Birmingham

2.5 out of 5
Parkway Inn of Birmingham
9225 Parkway E, Birmingham, AL

Reviews

4.4
Rating 10 - Excellent. 18 out of 271 reviews" "
Rating 8 - Good. 35 out of 271 reviews" "
Rating 6 - Okay. 39 out of 271 reviews" "
Rating 4 - Poor. 49 out of 271 reviews" "
Rating 2 - Terrible. 130 out of 271 reviews" "

4.4/10

Cleanliness

5.0/10

Staff & service

3.4/10

Amenities

4.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Majd

Nobody was in front disk I couldn’t check I
Stayed 1 night in Mar 2024

4/10 Poor

Fonda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. No fitted sheets on bed.
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

2/10 Terrible

Isadore

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything the hotel is ran down...
Stayed 1 night in Feb 2024

6/10 Okay

Fernando

Stayed 1 night in Jan 2024

4/10 Poor

Leanna

Stayed 2 nights in Jan 2024

6/10 Okay

Maleka

Disliked: Cleanliness, property conditions & facilities
I had no problem with check in, but when I got into my room, the sink was DIRTY I mean DIRTY with hair in it. So of course that made me look at the bathtub and just like I thought it was DIRTY as well. I went and got a staff member that didn't speak English so I ended up getting the cleaning supplies and cleaned it myself
Stayed 3 nights in Dec 2023

4/10 Poor

Kendrick

Stayed 1 night in Dec 2023

6/10 Okay

Boyd

Business traveller
Disliked: Amenities
Too noisy
Stayed 1 night in Dec 2023

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was okay if you're passing through. But, the front desk staff (Owner) is rude and disrespectful. Even if its an error on their part. Don't make reservation online and receive a cheaper price. They'll tell all types of lies to dishonor your reservations and charge at least $40 more than quoted online.
Stayed 4 nights in Nov 2023

6/10 Okay

Lakendra

Travelled with partner
No hot water in the room I had
Stayed 1 night in Nov 2023

2/10 Terrible

Billy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
When I got here I felt peace but it was too good to be true there was broken glass in the parking lot. The bedding was dark which I don’t like because the south is known for its bugs. I decided to give it a try but through the night I started to itch. Then a random guy knocked on the door, then after I slept for about 5 minutes and got bit I left. There was also the crack pipe underneath the mattress but could have looked past that. I left around 1am explained to the front desk what I experienced and said he couldn’t refund it. I could have fought and argued for one but was too tired and frustrated with the experience. Highly recommended if your into drugs but if your not I Do Not Recommend.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Disliked: Staff & service
It was decent. The room apperance has been somewhat updated. The guy at the front desk needs a better attitude. Everyone that comes in there establishment isn't trash or unfit people.
Stayed 2 nights in Nov 2023

8/10 Good

Joseph

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Craig

Disliked: Cleanliness, amenities, property conditions & facilities
Find somewhere else! This place is an absolute hole. Definitely didn’t feel safe being outside, the room was disgusting. I didn’t even shower because I felt like I’d have been even grosser after standing in that thing. If it hadn’t been midnight when I pulled in I would have found somewhere else to go.

4/10 Poor

Mario

Stayed 8 nights in Oct 2023

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities, room comfort
You have to be hard up to stay here!
This place is a dump! Electricity shut off as we were getting up. No answer at the desk. Called corporate and they texted me a phone number to call. That number was non existant...11 numbers starting with a "3". Motel made no effort to notify guests of any info. Electricity still off when we left. Two towels, two washcloths. Towels very small an thin. Horrible experience! I would think some type of refund would be in order.
Stayed 1 night in Sep 2023

2/10 Terrible

Alexander

Stayed 1 night in Sep 2023

10/10 Excellent

Camiliar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
“Please just let us give your room away”
Lied and said they had no reservations, then when we repeatedly showed them charges and confirmation, they rolled their eyes and offered a one bed room. We said no and that we wanted the 2 bed room we booked and they told us to come back so they could clean one. Hotel’s power went out 2 times, and then when we came back at the end of the second day our keys didn’t work and they said we had been locked out because they thought we weren’t coming back. Place was obviously a rent by the hour type place. I’m shocked that the room was at least clean with its metal military surplus bed frames.
Stayed 2 nights in Sep 2023

2/10 Terrible

Horacio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserve a not smoking room but that room smells a lot to cigarette smoke only one towel for two people reservation
Stayed 1 night in Sep 2023

10/10 Excellent

Camiliar

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Lidia

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad service
Stayed 1 night in Sep 2023

2/10 Terrible

Misty

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall nice stay but the floors and surfaces in the room did not seem like they had been vaccumed or viped down.
Stayed 1 night in Dec 2022

4/10 Poor

Elcana

Stayed 2 nights in Oct 2022

8/10 Good

James

Liked: Staff & service, amenities
Quiet, clean and safe. Not much in walking distance but easy access to roadway made up for it.
Stayed 2 nights in Oct 2022

2/10 Terrible

Hyub

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very dirty and noisy.
Stayed 1 night in Oct 2022

4/10 Poor

Randy

Stayed 2 nights in Sep 2022

6/10 Okay

Emily

Liked: Cleanliness, staff & service
One night stay
This type of hotel is a type of hotel with permanent residents. Expect a variety of personalities. Great location. Friendly front desk personnel.
Stayed 1 night in Sep 2022

6/10 Okay

Heaven

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

clint, Canonsburg

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I liked about the place. It was a total dump. Places like this are making me lose faith in Expedia ability tobprovide safe and restful properties to choose from. There were holes in the wall. Plaster hung off from the ceiling in the bathroom. Water on the floor in the bathroom coming from who knows were. A big sign on the door said no breakfast because of Covid. What? Huh? Covid is only what you need it to be. Its obvious this property is using Covid to cut corners and reduce amenities without out reducing room rates
Stayed 1 night in Jun 2022

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough for sleeping a night after long day driving
Stayed 1 night in Jun 2022

2/10 Terrible

Diomedes

Stayed 1 night in Jun 2022

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible place to stay. Pictures of property are old and deceiving
Stayed 2 nights in Jun 2022

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. Checkout time 11am. Staff rushing to clean room, manager states checkout time is 10am.
Stayed 1 night in Jun 2022

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

2/10 Terrible

Alexis

Disliked: Cleanliness, amenities, property conditions & facilities
Sketch
Stayed 1 night in Jun 2022

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It is what it is
I went to B'Ham to visit a sick family member. Decided last minute to stay overnight and this was an option of necessity. It is exactly what it states. No frills, bedroom, bath, mini fridge, microwave. There were alot of longterm residents hanging out obviously participating in illegal activities. But they don't approach or bother you mostly. My biggest source of frustration was the men at the desk trying to hustle me into paying more money. If you have no choice, this place is available. I suggest staying in your room with the door locked and curtains drawn. There's yelling, fighting, and at one point someone was trying to peek in the curtains at me and my guest. Its around alot of food and necessity options. Walmart, etc. The room wasn't exactly nasty but the furniture and amenities were dated and very used. Long story short, if you need a roof over your head in an instant it is acceptable. But if you are planning an extended trip, just pay 50 extra dollars and stay somewhere that doesn't feel like it belongs in a John Singleton movie. Think Boyz N Da Hood.
Stayed 1 night in Jun 2022

8/10 Good

Kyle

Liked: Cleanliness
Disliked: Amenities
I enjoyed the stay at the hotel the only problem I had was there wasn’t any breakfast
Stayed 2 nights in Jun 2022

6/10 Okay

Cyndi

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2022

2/10 Terrible

Don

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the worst hotel we have ever stayed at. Very noisey, room was nasty, thisvplace wasn't worth $30.00 a night. Would never stay here again, period.
Stayed 1 night in May 2022

4/10 Poor

Dwayne

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not what was advertised
Stayed 1 night in May 2022

2/10 Terrible

MARK

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is disgusting and should be boarded up.
Stayed 2 nights in May 2022

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was very dirty. Only had one towel. The bed spread had holes in it. The room was very very dirty. They said free continental breakfast on the website and on sign outside no breakfast at all. To me it was a waste of my money. The staff was very unfriendly
Stayed 3 nights in Apr 2022

2/10 Terrible

M. Leticia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was nasty, burn holes in sheets, bed not on it's foundation, bathroom shower stall was gray with dirt and filth, mold on bathroom ceiling and in main room wall, AC was filthy and smelled of smoke and mold, fridge was not cold and dirty on the outside, lamp was broken, holes in the walls, vent was black with mold. The entire room smelled of mold and stale smoke. It was supposed to be a non smoking room.
Stayed 2 nights in Apr 2022

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022