Front of property

Reviews of Drury Inn & Suites Birmingham Lakeshore Drive

3 out of 5
Drury Inn & Suites Birmingham Lakeshore Drive
160 State Farm Road, Birmingham, AL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1002 reviews" "
Rating 8 - Good. 210 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful at check in.
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovation in progress but everything was geared to the guest having a nice place to rest.
Stayed 1 night in Mar 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Front entrance under construction or I would have given five stars for property condition & facilities. Will likely stay here again in the future.
Stayed 1 night in Mar 2024

6/10 Okay

Lisa

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!!! I will stay with y’all again
Stayed 2 nights in Feb 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient. Hotel was under renovation
Stayed 1 night in Feb 2024

4/10 Poor

Dana, Grand Blanc

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was under construction
Stayed 1 night in Feb 2024

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Staff & service, amenities
Property is under renovation.
Stayed 1 night in Feb 2024

10/10 Excellent

Maria j

Liked: Amenities
Under construction, However, amazing stay❤️❤️
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely nice & helpful. They are in process of updating facilities that I disregarded in my review. This is very good place to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Tom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Expedia should have mentioned property is under renovation. Bottom floors and elevators closed from 8-6 daily. LOUD!!!!!! Had ear plugs on bed when we entered room.

10/10 Excellent

Carol

Travelled with pets
Liked: Property conditions & facilities
Drinks and snacks 😋
Stayed 1 night in Jan 2024

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We did not know about the "noise" until we walked in the hotel around midnight to check-in. We should have been informed about this prior to securing the reservation. We were awaken 2.5 hours early than intended due to the renovation noise. We would like some credit applied to this trip or a future stay another Drury location. Thank you.
Stayed 1 night in Jan 2024

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Bob

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Frustrated
Typically we receive a notice of our upcoming stay and this time was no exception except the note was veiled. As we arrived the entire building was under renovation, noise, hammering, dust, etc. An offer was made to move us but we had chosen this location bc of its conveincne to our Christmas visit. And, we had to move rooms bc of a water leak
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Staff were very friendly. Would stay here again.
Stayed 1 night in Dec 2023

4/10 Poor

Jasmine

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location was great and the staff was friendly and accommodating. The problem we had was with the rooms. In our room, the toilet stopped working. In the sister’s room, the heat went out. When we were on the elevator, we heard someone else complaining about their toilet too. Plus, another couple at check out had a problem with their plumbing. To be fair, the staff was prompt to current the issues it just seemed like the every room had a problem.
Stayed 3 nights in Dec 2023

8/10 Good

Hsiang Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Zhimin

Stayed 1 night in Dec 2023

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Bed was very comfortable, staff was friendly and helpful, manager's reception and breakfast better than many others, facilities very good.
Stayed 1 night in Dec 2023

6/10 Okay

Allan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were put on the third floor right under the very noisy construction despite telling the girl at checkin that we got up at 3AM and needed a nap By the time the noise stopped it was too late for a nap. As a result we were tired our whole visit We liked hanging out in the lobby and having breakfast
Stayed 2 nights in Dec 2023

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night getaway
All staff were amazing. Renovations were taking place but they tried to minimize issues for guests. Kickback evening food was a pleasant surprise. First time staying at a Drury Inn but will definitely stay again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities
The staff was nice and friendly all throughout my stay. The room I had was a little dated, However they are doing some construction, hopefully it includes some updates to the rooms also.
Stayed 2 nights in Dec 2023

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a GREAT stay. Problem with the shower in rm 233. Sprays water on floor. Everything else was fabulous ❤️
Stayed 1 night in Nov 2023

10/10 Excellent

Virginia

Stayed 1 night in Nov 2023

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay!
Stayed 2 nights in Oct 2023

6/10 Okay

Koh Eun

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Decent
Decent place - the bed was comfy ! It was under construction for renovation. It felt like an old hotel- the price was a bit too high. All the employs were very kind. Just needs a good reno. Glad they were on it.
Stayed 1 night in Nov 2023

10/10 Excellent

David, Jackson

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great property, great location but wait until the remodel is over, noisy from 8 am until 6 pm
Stayed 1 night in Nov 2023

10/10 Excellent

Vanessa A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the property was under renovation, the management was very courteous and accommodating.
Stayed 2 nights in Oct 2023

6/10 Okay

LESLIE

Stayed 1 night in Oct 2023

6/10 Okay

Melissa

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023

10/10 Excellent

Carrie

Liked: Staff & service
Stayed 3 nights in Oct 2023

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
The stay was good, front desk service was great. The room was nice. The hot tub/pool area was good. It was a good hotel. A little loud but we were by an outside door.
Stayed 1 night in Oct 2023

8/10 Good

Tamala

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. The kids enjoyed the the pool.
Stayed 2 nights in Sep 2023

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, great amenities!!
Stayed 1 night in Aug 2023

8/10 Good

Meg

Stayed 2 nights in Sep 2023

6/10 Okay

Wayne

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

chenniah

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Convenient
Stayed 4 nights in Sep 2023

10/10 Excellent

Gregory

Stayed 1 night in Sep 2023

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Taimur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Drury. The manager Andrew was awesome and the room was so clean and comfortable. We would definitely stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the nicest hotel in the area. Clean Kind staff Free breakfast and dinner Free complimentary drinks.
Stayed 1 night in Sep 2023

8/10 Good

Steve

Travelled with family
Staff was super friendly. Breakfast was great. Overall great place to stay! Only complaints were, entry and bathroom doors stuck. Would like to see bigger fridge in rooms!
Stayed 3 nights in Sep 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable bed
Stayed 2 nights in Sep 2023

10/10 Excellent

Lashonda

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great!
Stayed 2 nights in Sep 2023

10/10 Excellent

Laura

Stayed 1 night in Sep 2023

10/10 Excellent

Clyde, Hopkinsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.