Desk, blackout drapes, iron/ironing board, free cribs/infant beds
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Reviews of Drury Inn & Suites Birmingham Grandview

3 out of 5
Drury Inn & Suites Birmingham Grandview
3510 Grandview Pkwy, Birmingham, AL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1001 reviews" "
Rating 8 - Good. 179 out of 1001 reviews" "
Rating 6 - Okay. 47 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some updating to rooms are needed
Stayed 1 night in Apr 2024

8/10 Good

Harold, Gautier

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property itself is very nice. But the overall cleanliness is lacking, especially in the front desk and social areas. Most of the personnel are very nice, I did have a small incident where I had to go to the front desk and ask for extra washcloth because they only left 1 for four adults staying in the suite. The front desk lady seemed as if I was causing her an inconvenience. But overall I do enjoy staying at the Drury Inn.
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice.
Stayed 2 nights in Apr 2024

6/10 Okay

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was over price for the stay. Everything else was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms, lobby and grounds were extremely clean. I felt safe on this property and the employees were friendly and helpful during the entire stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Danna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Apr 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spacious and comfortable rooms, very comfy pillows, a great pool, easy parking, and right next to a walkable restaurant
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was superb, especially Matt and Danyelle!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Alicia M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop for the night.
Stayed 1 night in Mar 2024

2/10 Terrible

Rhonda

Stayed 2 nights in Mar 2024

10/10 Excellent

Everett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and accommodating! The room we stayed in was fantastic, and it was a special bonus that they also offered a complimentary snack hour in the evenings. I’d highly recommend this hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, enjoyed our night there. The free dinner and breakfast was even more of a bonus
Stayed 1 night in Mar 2024

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is unbelievably nice, the accommodations with your stay are outstanding. Great place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room!
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Travelled with family and small children
Super friendly, the on-site food options and indoor pool all are great options. Small kids tv options would be a great improvement such as nick jr or pbs kids… or both!
Stayed 1 night in Mar 2024

4/10 Poor

Nancy

Check in Staff was unfriendly
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptionally cordial and pleasant!
Stayed 1 night in Mar 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Nice wine/cocktail reception. Staff was busy but very nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always pleased with our stay
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pros. Great breakfast Cons. Jacuzzi super small. Was always packed.
Stayed 1 night in Mar 2024

10/10 Excellent

TAKILAH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Rashaan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

10/10 Excellent

BEVERLY

Stayed 2 nights in Mar 2024

10/10 Excellent

Lynn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome! From the freshly popped popcorn when we entered the lobby to the cleanliness of the rooms this place delivered. Clean rooms. Pet friendly. Free drinks and buffet nightly. I can’t rave about our stay enough. Kudos! You have set the bar high!!
Stayed 1 night in Mar 2024

10/10 Excellent

pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access and egress need better marking, otherwise it was a good choice
Stayed 1 night in Mar 2024

10/10 Excellent

Melanie

Stayed 1 night in Mar 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The space. Breakfast and evening meal.
Stayed 2 nights in Feb 2024

10/10 Excellent

MaryAlyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, helpful & friendly front staff. We were late checking in, long flight and were greeted very warmly.
Stayed 1 night in Feb 2024

8/10 Good

bernardis, albany

Stayed 2 nights in Feb 2024

10/10 Excellent

Darrell

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The drinks and breakfast/ appetizers were a hit with the price of the room.
Stayed 3 nights in Feb 2024

10/10 Excellent

Heather

Stayed 2 nights in Feb 2024

10/10 Excellent

Danna

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel!!!
Stayed 4 nights in Feb 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Tim

Had a mishap on the way and never stayed there. Paid in advance and I understood we would not get a refund, but on the day we were suppose to stay there we had an additional charge on my card. I called to ask why the additional charge and they told me to call back the next day and were so rude I called my card company to dispute the additional charge. Will never stay there. Thanks for asking so I can share this experience.
Stayed 1 night in Jan 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 1 night in Jan 2024

8/10 Good

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience of having a choice for meals, and location.
Stayed 2 nights in Jan 2024

6/10 Okay

Tiffany

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Need more friendly staff
Staff was extremely dry. Not a welcoming personality. The manager (I guess he was) was very rude. 2 male staff were friendly one was bald and the other I believe was maintenance. The check in and out people were ok. Not as smiley and limited conversation
Stayed 1 night in Jan 2024

10/10 Excellent

Lauren

Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable and clean room. Free breakfast was better than expected. Staff was very friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, room comfort
Great
Stayed 1 night in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
My stay was very nice and relaxing. Was disappointed the pool and hot tub wasn’t open.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ronna

Stayed 2 nights in Jan 2024

10/10 Excellent

Anita, North Little Rock

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a pleasant surprise as we enjoyed a hot supper with three beverages and a hot breakfast as well. All included for the price of the room. Very clean - everywhere!!
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recommend and will return
Stayed 1 night in Jan 2024