Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 599 avis sur 1000." "
10 – Excellent
599
Note de 8 – Bien, d’après 208 avis sur 1000." "
8 – Bien
208
Note de 6 – Acceptable, d’après 89 avis sur 1000." "
6 – Acceptable
89
Note de 4 – Médiocre, d’après 54 avis sur 1000." "
4 – Médiocre
54
Note de 2 – Terrible, d’après 50 avis sur 1000." "
2 – Terrible
50
8,8/10
Propreté
9,0/10
Service et personnel
8,6/10
Commodités
8,8/10
État et installations de l’hébergement
8,8/10
Écoresponsabilité
Avis
10/10 – Excellent
Alicia
25 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Customer service was great
Alicia
Séjour de 1 nuit en mai 2024
10/10 – Excellent
Larry
Voyage de couple
24 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Like staying at the Doubletree, one thing I don't like is the $50 per night they charge me for a deposit, I am a long standing Hilton Honors member, I've been to many locations, never destroyed or taken anything that doesn't belong to me, and they still don't trust me. I think charging me a deposit is totally unnecessary.
Larry
Séjour de 2 nuits en mai 2024
10/10 – Excellent
Matt
24 mai 2024
Points forts : État et installations de l’hébergement
Matt
Séjour de 1 nuit en mai 2024
6/10 – Acceptable
Dinal
Voyage d’affaires
22 mai 2024
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
There was some kind of bad smell in the room which was not going away for any reason. The bathroom curtains were very old and smelly too. And floor was dirty, and did not vacuum well. Otherwise everything else was okay.
Dinal
Séjour de 1 nuit en mai 2024
Owner a répondu le 22 mai 2024
Dinal, thank you for taking the time to leave us review. We appreciate the constructive feedback about your room, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
4/10 – Médiocre
Caressa
19 mai 2024
Caressa
Séjour de 1 nuit en mai 2024
Owner a répondu le 21 mai 2024
Thank you for taking the time to review us, Caressa. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
10/10 – Excellent
Pamela
Voyage en famille, Voyage en groupe
19 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel, would definitely stay again
Pamela
Séjour de 2 nuits en mai 2024
Owner a répondu le 20 mai 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
4/10 – Médiocre
Jocelyn
Voyage en famille
18 mai 2024
No refrigerator and microwave!
Jocelyn
Séjour de 1 nuit en mai 2024
Owner a répondu le 20 mai 2024
Thank you for taking the time to review us, Jocelyn. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
10/10 – Excellent
Garrett
10 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great customer experience
Garrett
Séjour de 2 nuits en mai 2024
Owner a répondu le 13 mai 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
2/10 – Terrible
Elaina
Voyage de couple
6 mai 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
My husband and I have stayed at this hotel for years off and on but we will not be staying here again. The staff at the desk was very unprofessional, the hall leading to our room was filthy with trash all down the hall, wallpaper peeling up everywhere and mold in our shower. Very sad for such a nice hotel to be so bad now. Very disappointing
Elaina
Séjour de 1 nuit en mai 2024
Owner a répondu le 7 mai 2024
Thank you for taking the time to share your feedback about your recent stay, Elaina. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
10/10 – Excellent
Jasmine
27 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Jasmine
Séjour de 2 nuits en mars 2024
Owner a répondu le 2 mai 2024
Jasmine, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
10/10 – Excellent
Emma
Voyage de couple, Voyage d’affaires
21 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was very friendly. Room felt clean. Location was great and very convenient. No complaints. Would stay here again.
Emma
Séjour de 2 nuits en avril 2024
hotel managment a répondu le 21 avr. 2024
Thank you for your review.
2/10 – Terrible
Brandon
Voyage en famille
10 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There was a prescheduled fire alarm test at 8 am that no guests were made aware of which caused mass panic all for nothing. After taking the stairs down 6 floors, we were told to go back up to our room.
Brandon
Séjour de 3 nuits en mars 2024
Owner a répondu le 11 avr. 2024
Thank you for taking the time to review us, Brandon. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
8/10 – Bien
Brandon
Voyage en famille
10 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was clean and the digital key is very convenient.
Brandon
Séjour de 2 nuits en mars 2024
Owner a répondu le 11 avr. 2024
Brandon, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
4/10 – Médiocre
Loretta
Voyage de couple
8 avr. 2024
Points faibles : Service et personnel
Loretta
Séjour de 2 nuits en avril 2024
Owner a répondu le 10 avr. 2024
Thank you for taking the time to review us, Loretta. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
8/10 – Bien
Richard
8 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Love the cookies
Richard
Séjour de 2 nuits en avril 2024
Owner a répondu le 8 avr. 2024
Richard, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
10/10 – Excellent
Cecilia
28 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Cecilia
Séjour de 1 nuit en mars 2024
Owner a répondu le 1 avr. 2024
Cecilia, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 – Bien
Jalen
26 mars 2024
Jalen
Séjour de 1 nuit en décembre 2023
Owner a répondu le 27 mars 2024
Jalen, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
8/10 – Bien
Sherrita
Voyage de couple
25 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This property was perfect for a short weekend to visit family
Sherrita
Séjour de 3 nuits en mars 2024
Owner a répondu le 27 mars 2024
Sherrita, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
8/10 – Bien
Rakeen
24 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
What i like about the property was the rooms were very clean, the property was in a convenient area and the staff was friendly.
Rakeen
Séjour de 1 nuit en mars 2024
Owner a répondu le 25 mars 2024
Rakeen, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
8/10 – Bien
Stacey
24 mars 2024
Points forts : Propreté, état et installations de l’hébergement
Stacey
Séjour de 1 nuit en mars 2024
Owner a répondu le 27 mars 2024
Stacey, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
8/10 – Bien
Krystina
Voyage en famille
23 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice area. Lots of options close by. Very busy hotel.
Krystina
Séjour de 1 nuit en mars 2024
Owner a répondu le 25 mars 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.
6/10 – Acceptable
James Cody
Voyage en famille
23 mars 2024
Points forts : Propreté, état et installations de l’hébergement
James Cody
Owner a répondu le 25 mars 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
8/10 – Bien
roxana
18 mars 2024
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel, commodités
We are big fans of Double Tree but the Bar/Restaurant staff at this location really let us down. During a road trip my husband arrived at about 9pm and made it a point to go down to the restaurant/bar before 10pm to grab dinner and a drink. The bartender told him it was last call after serving him one drink at 9:45, then proceeded to tell another patron that the bar closed at 11pm. He was told the restaurant was already closed so he was disappointed not to be able to have dinner. Moments later he heard the bartender and restaurant staff talking saying since it was slow they decided to close early, bragging on how they called the shots around there and could close anytime they wanted.
This hotel was purposefully booked because of the restaurant and bar staying open late so it was frustrating to find out service was cut short by what seemed to be employees wanting to leave early.
roxana
Séjour de 1 nuit en mars 2024
Owner a répondu le 19 mars 2024
Roxana, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
8/10 – Bien
Macy
Voyage de couple
18 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was clean and the staff was polite.
Macy
Séjour de 2 nuits en mars 2024
Owner a répondu le 19 mars 2024
Macy, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
10/10 – Excellent
Santana
16 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
~ great for a nice stay away
Santana
Séjour de 1 nuit en mars 2024
hotel managment a répondu le 16 mars 2024
Thank you for your review. Hope you come back and stay with us again.
6/10 – Acceptable
Nichole
11 mars 2024
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Restaurant closed, AC in exercise room not working.
Nichole
Séjour de 1 nuit en mars 2024
Owner a répondu le 12 mars 2024
Nichole, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
8/10 – Bien
Twanette
Voyage en famille
3 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very quiet and helpful staff.
The breakfast is not appealing.
Twanette
Séjour de 3 nuits en février 2024
Owner a répondu le 4 mars 2024
Twanette, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
10/10 – Excellent
Karon
27 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Karon
Séjour de 1 nuit en janvier 2024
Owner a répondu le 28 févr. 2024
Karon, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
8/10 – Bien
Kelli
26 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was very friendly. There were a lot of people checking in at once, but they remained patient & helpful. There was a soccer tournament going on so lots of kids were staying in the hotel. Our room was right off the elevator so it was noisy, but overall it was a good stay.
Kelli
Séjour de 1 nuit en février 2024
Owner a répondu le 28 févr. 2024
Kelli, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
10/10 – Excellent
Taveta
Voyage de couple
25 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was nice and hotel rooms were clean. Great location to shopping and restaurants.
Taveta
Séjour de 1 nuit en janvier 2024
Owner a répondu le 26 févr. 2024
Taveta, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
8/10 – Bien
Jerahmeel
Voyage en famille
25 févr. 2024
Points forts : Propreté, commodités
Having to pay for breakfast was a surprise. I was unable to check in any early when I called the day before. The CSR said it probably wouldn't happen anyway.
Jerahmeel
Séjour de 1 nuit en février 2024
Owner a répondu le 26 févr. 2024
Jerahmeel, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
6/10 – Acceptable
Lav
24 févr. 2024
The hotel is located in a good/convenient area. The lobby area of the hotel was nice, however, the room cleanliness could be improved. I switched rooms because the first one had a musty smell. The room I was moved to also has that same smell but not as strong. My room door would not completely close on its own in neither room. And I noticed several other rooms like that as well. You shouldn’t have to pull and push for your to completely shut. Also, in 2024 the tvs should have streaming capabilities, cable only no longer suffices.
Lav
Séjour de 2 nuits en février 2024
Owner a répondu le 26 févr. 2024
Lav, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
10/10 – Excellent
Erika
Voyage en famille
24 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay!
Erika
Séjour de 1 nuit en février 2024
hotel managment a répondu le 25 févr. 2024
Thank you for you review
2/10 – Terrible
Alea
Voyage d’affaires
20 févr. 2024
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Alea
Séjour de 2 nuits en février 2024
Owner a répondu le 22 févr. 2024
Thank you for taking the time to review us, Alea. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
2/10 – Terrible
Jada
12 févr. 2024
Jada
Séjour de 1 nuit en février 2024
Owner a répondu le 21 mars 2024
Thank you for taking the time to review us, Jada. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
10/10 – Excellent
Marlene
Voyage en famille
12 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is friendly and bar area is modern and comfortable. Very reasonable price for the quality. Like that you can order food, as well.
Marlene
Séjour de 2 nuits en décembre 2023
hotel managment a répondu le 13 févr. 2024
Thank you for your review. Hope you come and stay with us again.
10/10 – Excellent
Janeka
Voyage de couple
12 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay! Great staff!
Janeka
Séjour de 1 nuit en février 2024
Owner a répondu le 14 févr. 2024
Janeka, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
8/10 – Bien
George
12 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
George
Séjour de 2 nuits en février 2024
hotel managment a répondu le 13 févr. 2024
Thank you for your review. Hope you come and stay with us again.
10/10 – Excellent
Maria
Voyage de couple, Voyage d’affaires
11 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We arrived at 1am and we were checked in very fast. The room was clean and comfortable. We stopped here after driving for 9hrs and we were so happy the beds were so comfy !!
Maria
Séjour de 1 nuit en février 2024
Owner a répondu le 12 févr. 2024
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
10/10 – Excellent
Courtney
11 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Courtney
Séjour de 1 nuit en février 2024
hotel managment a répondu le 13 févr. 2024
Thank you for your review. Hope you come and stay with us again.
10/10 – Excellent
Brett
Voyage en famille
11 févr. 2024
Points forts : Propreté, service et personnel et commodités.
Room was clean. We did have issues with the toliet flushing and the facuet was loose. We didnt have enough towels either. Beds were comfortable and hotel was safe and clean.
Brett
Séjour de 1 nuit en février 2024
Owner a répondu le 12 févr. 2024
Brett, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
8/10 – Bien
Craig
Voyage d’affaires
10 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hospital Visit
We had a great stay. Our only issue was we asked twice for more towels. We ended up having to go to the front desk and get some.
Craig
Séjour de 2 nuits en février 2024
Owner a répondu le 12 févr. 2024
Craig, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
10/10 – Excellent
Frank
10 févr. 2024
Points forts : Service et personnel, état et installations de l’hébergement
Very nice hotel and staff
Frank
Séjour de 1 nuit en février 2024
Owner a répondu le 12 févr. 2024
Frank, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
10/10 – Excellent
Shania
5 févr. 2024
Shania
Séjour de 1 nuit en février 2024
hotel management a répondu le 20 mars 2024
Thank you for your review. Hope you come back and stay with us again.
6/10 – Acceptable
Robert
Voyage d’affaires
5 févr. 2024
Points forts : Propreté, service et personnel
ooked a king suite and I got to the hotel and they told they only had 2 suites and one was under maintenance and the other one was booked. The front desk clerk told that they should have told me that when I booked or shouldn’t have let me book the room. Also the room didn’t have hot water for hours my first night. And the air in my room wasn’t working. It was my worst hotel experience
Robert
Séjour de 2 nuits en janvier 2024
Owner a répondu le 12 févr. 2024
Thank you for taking the time to review us, Robert. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
6/10 – Acceptable
Larry, Jacksonville
5 févr. 2024
Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Room wasn't ready. No water the next morning. Couldn't bathe
Larry
Séjour de 1 nuit en février 2024
Owner a répondu le 6 févr. 2024
Larry, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
8/10 – Bien
Kevin
5 févr. 2024
Kevin
Séjour de 1 nuit en février 2024
hotel managment a répondu le 6 févr. 2024
Thank you for your review.
2/10 – Terrible
Amanda
4 févr. 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Amanda
Séjour de 1 nuit en février 2024
Owner a répondu le 6 févr. 2024
Thank you for taking the time to review us, Amanda. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
6/10 – Acceptable
Joan
Voyage en famille
4 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Davis was great. No water on Sunday
Joan
Séjour de 2 nuits en février 2024
Owner a répondu le 5 févr. 2024
Joan, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
10/10 – Excellent
April
3 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
April
Séjour de 1 nuit en février 2024
hotel managment a répondu le 4 févr. 2024
Thank you for your review. Hope you come back and stay with us again.