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The hotel was ideal for the show at the NEC, less than 10 minutes away.
The breakfast was very good, attentive staff and unlimited tea and coffee, cooked breakfast and cold options.
Walking distance to some good places to eat, we went to the Bulls Head and Vivaa. Definitely worth booking before you go!
Nathan
Stayed 2 nights in Mar 2024
Response from Jordan on Apr 6, 2024
Hello Nathan, Thank you for the thoughtful and enticeful review. We appreciate each and review we receive as we always making efforts to improve the quality and experience of our hotel for our guests.We hope to see you soon Kind Regards,Reception Team
6/10 Okay
Helen
Travelled with family, Travelled with pets
Mar 9, 2024
Liked: Cleanliness, staff & service
Easy, short drive to NEC
No lift, bath very high sided hard to get in or out.
Staff were polite if seen.
No evidence in room of availability of room service.
Only on 2 electrical plugs
TV signal cut in and out.
Food available but expensive
If not travelling with dog, would have been cheaper £25 per night
Only a overnight stay with an early start. Comfortable, well furnished room, and good nights sleep.
Would have liked to have sampled the good food under the name of chef Marco Pierre White as good chef prepared food is hard to find these days in England.
Would certainly stat again and allow time for an evening meal in the restaurant.
Our Executive Twin room was immaculate and the beds and bedding were so comfortable. The room service was an added bonus and the food was amazing. We were warm enough, more than comfortable and we thoroughly enjoyed our stay. This will be our “go to” hotel whenever we visit the NEC!
Karen
Stayed 1 night in Nov 2023
6/10 Okay
Valerie
Travelled with partner
Nov 26, 2023
Liked: Staff & service
Was clean & tidy and quiet .
Marco Pierre Whites steak restaurant was underwhelming and a disappointment, nothing special.
Breakfast was good.
Valerie
Stayed 1 night in Nov 2023
8/10 Good
Martyn
Nov 17, 2023
Martyn
Stayed 1 night in Nov 2023
8/10 Good
Verified traveller
Business traveller
Nov 15, 2023
Liked: Cleanliness, staff & service, room comfort
Have been using this hotel on occasions for an number of years. The decor is becoming 'tired', bed was not as comfortable as I remember. Food was OK but not impressive.
Absolutely wonderful stay, comfortable rooms with all the bits needed for a home from home, staff were very helpful and friendly, waiting staff really friendly and welcoming. Thoroughly enjoyed our stay thank you all.
Really lovey hotel! Car park is fairly small for the size of the building, room was a good size and being about to place a ‘bid’ for upgrade was a great idea!
Great location for NEC/Resorts Arena.
I have stayed here so many times. Everything is great. One exception is the poor Wi-Fi in the rooms. For a business hotel this needs to improve. The communal areas are fine. Other than that I love this hotel. Great staff, food and comfort.
This is the second time my partner and I have stayed at this hotel, we love the quality of the food at Marco Pierre White's Restaurant, the cocktails are awesome in the Triumph Bar and the rooms are clean,spacious and comfy.The staff are always professional,friendly and polite.Would defintely recommend.
Alison
Stayed 1 night in Oct 2023
Response from Will (reception) on Oct 31, 2023
Thank you for the generous review. we love the fact you enjoyed your stay here so much that you will definitely recommend. we hope to see you again soon
Had a lovely weekend away. Hotel was excellent. The room was spacious, clean and had everything we needed. Staff were attentive and nothing was too much trouble. Food was exceptional in the restaurant and there was lots of choice at the buffet breakfast. Couldn’t fault anything.
Food very good but breakfast was meant to start at 7.30 but didn't start untill 7.40 which was a bit annoying when we needed to leave early for a flight..No bedside cabinet on one side of the bed.Bath seemed very slippy when having a shower.otherwise resteraunt and bar very good, bed comfortable
Found out after booking that this hotel is cashless which I believe is alienating to all those people without bank accounts, who budget better by using cash and those that are not comfortable using digital payments…
Thankfully after an email they did agree to accept my cash but explained that they would be unable to give me any change.
Bring back cash for all…
Great stay with excellent staff. Sadly tv wasn’t working in our room but after a
few tries to solve the problem,’it was
Replaced. Unfortunately a smelly shower curtain.
As we live in London, we booked the hotel as it was convenient for a family wedding. The service, food and
accommodation was excellent. Also the grounds were lovely. We would have liked the safe in the room to be more accessib le (it was on the floor of the wardrobe) but apart from that it was very good value for money
Enjoyable stay. Friendly quick check in Really really lovely breakfast. Good size room. Long walk from reception to the room ! Would stay again x great location close to nec and road networks