Title: The Chace - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=19701&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Chace Savor a meal and enjoy some downtime in this tranquil haven near the airport. Whether work or play brings you here, relax knowing all your needs are met. ## Photo gallery for The Chace ![Bar (on property) - The Chace (Coventry)](https://images.trvl-media.com/lodging/1000000/20000/19800/19701/13688ab6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Gazebo - The Chace (Coventry)](https://images.trvl-media.com/lodging/1000000/20000/19800/19701/71a825ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - The Chace (Coventry)](https://images.trvl-media.com/lodging/1000000/20000/19800/19701/c3adebd6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - The Chace (Coventry)](https://images.trvl-media.com/lodging/1000000/20000/19800/19701/9b957bff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free WiFi - The Chace (Coventry)](https://images.trvl-media.com/lodging/1000000/20000/19800/19701/70f0addd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near the airport, The Chace welcomes you with its charming garden and inviting bar. Unwind with a meal at Londons Restaurant, stay connected with in-room WiFi, or get work done at the business center - previous guests praised the property's overall condition. ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free WiFi - Restaurant - Breakfast available - Business services - Bar ## Room options ### Check availability for these dates Tonight [Feb. 14 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=19701&PinnedHotelID=19701&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=19701&PinnedHotelID=19701&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 15 - Feb. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=19701&PinnedHotelID=19701&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=19701&PinnedHotelID=19701&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=19701&PinnedHotelID=19701&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=19701&PinnedHotelID=19701&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=19701&PinnedHotelID=19701&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=19701&PinnedHotelID=19701&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 2 of 2 rooms ### View all photos for Deluxe Double Room, 1 King Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/19800/19701/b0197392.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed 8.0 Very good 1 review ### Highlights TV Private bathroom Hair dryer Shower/tub combination Coffee/tea maker Cable/satellite channels Daily housekeeping Desk - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Room, 1 Bedroom ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/19800/19701/c01d8837.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Bedroom 9.0 Wonderful 2 reviews ### Highlights TV Private bathroom Hair dryer Shower/tub combination Coffee/tea maker Cable/satellite channels Daily housekeeping Desk - 215 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Daily full breakfast (GBP 15 per person)](https://images.trvl-media.com/lodging/98000000/97240000/97234700/97234604/6f3ef1c0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Coventry by IHG Coventry - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 211 reviews CA $118 CA $141 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Birmingham-Hotels-Hotel-Indigo-Coventry.h97234604.Hotel-Information?chkin=2026-2-20&chkout=2026-2-21&rm1=a2®ionId=6023342&destination=Birmingham (and vicinity)&destType=MARKET&latLong=52.478271,-1.89513&searchId=23f6c753-b8ad-47a6-a962-e4910b1878d7&top_cur=CAD) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/560000/551500/551405/48d23a51.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Coventry Centre Coventry - 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NEC Marston Green - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,101 reviews CA $111 CA $133 total includes taxes & fees Feb 27 - Feb 28 [](https://www.expedia.ca/Birmingham-Hotels-Ibis-Budget-Birmingham-International-Airport-NEC.h6174957.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=6023342&destination=Birmingham (and vicinity)&destType=MARKET&latLong=52.478271,-1.89513&searchId=23f6c753-b8ad-47a6-a962-e4910b1878d7&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-The-Iliffe-Hotel.h19701.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-The-Iliffe-Hotel.h19701.Hotel-Information) ## About the area Located in Coventry, The Chace is near the airport. Belgrade Theatre and Coventry Transport Museum are cultural highlights, and travelers looking to shop may want to visit Resorts World Birmingham and West Orchards Shopping. Looking to enjoy an event or a game while in town? See what's going on at National Exhibition Centre, or consider a night out at Sports Connexion. [Visit our Coventry travel guide](https://www.expedia.ca/Coventry.dx6704) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.38347%2C-1.47299&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=d9Mymf_IW8AwGLBJOSy_d8wQZ68=) London Road / Toll Bar End,. 0, Coventry, England, CV3 4EQ ### What's nearby - ![Coventry which includes wild flowers and a park](https://images.trvl-media.com/place/6172367/88af0e97-96f6-487d-b5b7-8d1ea7539b5d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Coombe Abbey Country Park 5 min drive \- 6.6 km - ![Coventry showing interior views and art](https://images.trvl-media.com/place/6088163/cff5d676-45ed-4c4d-945b-b27be8000aa0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Coventry Cathedral 5 min drive \- 4.1 km - ![Coventry Transport Museum which includes interior views and heritage elements](https://images.trvl-media.com/place/6172353/d970a630-7033-42a4-a542-a6456e579af0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Coventry Transport Museum 6 min drive \- 4.5 km - Coventry University 5 min drive \- 3.5 km - Belgrade Theatre 5 min drive \- 3.4 km ### Getting around - Kenilworth Station 10 min drive - Coventry (CVT) 5 min drive ### Restaurants - McDonald's 17 min walk - Costa Coffee 15 min walk - The Old Mill 4 min drive - The Humber Hotel 3 min drive - The Triangle 4 min drive ## About this property ### The Chace Hotel near the airport You can look forward to a garden, dry cleaning/laundry services, and a bar at The Chace. Be sure to enjoy a meal at Londons Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center. You'll also find perks like: - Free self parking - Full breakfast (surcharge), a front-desk safe, and a 24-hour front desk - A banquet hall, luggage storage, and meeting rooms - Guest reviews say good things about the overall condition Room features All guestrooms at The Chace boast thoughtful touches such as free international calls, as well as amenities like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and shower/tub combinations - TVs with cable channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/112000000/111020000/111019700/111019666/4fc0e2f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Polo Club Hotel Southam - Pet friendly - Parking included - Free WiFi - Breakfast available 9.8 Exceptional 58 reviews CA $131 CA $157 total includes taxes & fees Mar 5 - Mar 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=111019666&PinnedHotelID=111019666&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/107000000/106450000/106448000/106447929/df0fdabe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton By Hilton Nuneaton Nuneaton Town Centre - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 189 reviews CA $97 CA $117 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=106447929&PinnedHotelID=106447929&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily full breakfast (GBP 15 per person)](https://images.trvl-media.com/lodging/98000000/97240000/97234700/97234604/6f3ef1c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Coventry by IHG Coventry - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 211 reviews CA $118 CA $141 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=97234604&PinnedHotelID=97234604&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/117000000/116280000/116271600/116271556/9f023f8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Bell Inn Ladbroke - Breakfast included - Pet friendly - Parking included - Free WiFi 10 Exceptional 25 reviews CA $124 CA $149 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=116271556&PinnedHotelID=116271556&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/930000/920300/920291/22b3940d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chesford Grange Hotel Kenilworth - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 1,001 reviews CA $143 CA $172 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=920291&PinnedHotelID=920291&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/20000000/19940000/19931800/19931720/e1bf4698.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Abbey Grange Hotel Nuneaton - Breakfast included - Parking included - Free WiFi - Bar 8.8 Excellent 73 reviews CA $120 CA $145 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=19931720&PinnedHotelID=19931720&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/5000000/4620000/4613800/4613725/0f8fbacb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hogarths Hotel Solihull - Pet friendly - Parking included - Free WiFi - Restaurant 9.2 Wonderful 510 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=4613725&PinnedHotelID=4613725&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/16000000/15420000/15417500/15417423/d811e408.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Greswolde Arms Hotel by Chef and Brewer Collection Solihull - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 356 reviews CA $111 CA $133 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=15417423&PinnedHotelID=15417423&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; farm to table cuisine](https://images.trvl-media.com/lodging/118000000/117400000/117399200/117399115/c27c19f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Barn Hotel Solihull - Pet friendly - Parking included - Free WiFi - Restaurant 9.6 Exceptional 57 reviews CA $147 CA $176 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=117399115&PinnedHotelID=117399115&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves breakfast, lunch, and dinner](https://images.trvl-media.com/lodging/7000000/6420000/6411300/6411292/299cafd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Strawberry Bank Meriden - Free WiFi - Restaurant - Breakfast available - Parking available 8.0 Very good 1,001 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=6411292&PinnedHotelID=6411292&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=19701&PinnedHotelID=19701&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=19701,111019666,106447929,97234604,116271556) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Full breakfast available for a fee: GBP 14.95 per person - A bar/lounge - A restaurant ### Restaurants on site - Londons Restaurant ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Garden ### Accessibility - No elevator ### More - 2 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower - Shower/bathtub combination - Towels provided ### Entertainment - TV with digital channels ### Food and drink - Coffee/tea maker - Restaurant dining guides - Room service ### More - Desk - Free international calls - Free local calls - Iron/ironing board on request - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately GBP 14.95 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators ### Property is also known as The Chace Hotel The Iliffe Hotel The Chace Coventry Laura Ashley The Iliffe The Chace Hotel Coventry ## Frequently asked questions ### Is The Chace pet-friendly? ### How much is parking? ### What time is check-in at The Chace? ### What time is check-out at The Chace? ### Where is The Chace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Chace Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.0 Location ### 8.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 24 8 - Good 11 6 - Okay 2 4 - Poor 3 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Andrew Oct 3, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommended. Friendly staff. Good price. Nice clean room. Great breakfast ##### Andrew Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Sajida Sep 26, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The modern design of the room, with the victorian style furniture in the lobby and exterior building. Clean and comfortable stay. Breakfast and dinner were both great ##### Sajida Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Tony Sep 25, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent stay. Was upgraded on room. Lovely staff. Shame it’s being turned in care home ##### Tony Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Christopher Sep 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy customer A good and comfortable stay ##### Christopher Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Manjit Sep 8, 2021 Disliked: Staff & service #### Not worth the stay No ac in this hotel and you pay up to £100 per night This hotel needs up dating. ##### Manjit Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### clive Sep 7, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Better than expected. Really nice stay, thanks to the easy going and friendly staff! Dinner exceeded our expectations, and the waitresses were so sweet and patient with our demands. Dont hesitate to pick this one! ##### clive Stayed 1 night in Sep 2021 ### 8/10 Good #### Majid Sep 6, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The Hotel is set on the outskirts of Coventry and the outside does not look very pleasing but it is well maintained inside and the deco reflects modern. The bed was smaller than i expected plus the view was not the best unfortunately. ##### Majid Stayed 1 night in Aug 2021 ### 10/10 Excellent #### William Sep 4, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff very welcoming , helpful and professional. Made me feel at home, they were very cheerful and relaxed even though very busy with a wedding party. Room was comfortable had a great nights sleep ,food was excellent , great breakfast. Well done everyone and thank you ##### William Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Matthew Aug 31, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic stay! Beautifully decorated throughout, huge bedroom, great bathroom, incredibly comfortable bed, lovely service. What more can you ask for? Had an evening meal and breakfast and both were delicious. Steak salad starter was cooked to perfection and was a steal at £8, while we genuinely thought we were undercharged when discovering the chef special pork fillet was only £14! Thoroughly enjoyable visit and such a shame that it appears to be closing down at the end of the year ##### Matthew Stayed 1 night in Aug 2021 ### 10/10 Excellent #### DAVID Aug 27, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay Could not find a single problem with our stay. Cleanliness, friendly staff, especially Emma, beautifully decorated hotel, fabulous breakfast and such a comfy room. On reading some reviews you would be worried about staying here but don't be. We would definitely have no problem returning. ##### DAVID Stayed 1 night in Aug 2021 ### 8/10 Good #### Verified traveller Jul 27, 2021 Liked: Staff & service Disliked: Cleanliness #### Not what we expected Checking in was easy and the receptionist was very helpful. The toilet in the en suite bathroom was sealed to say it had been cleaned. However, this was not the case. On reporting this to the receptionist she came and cleaned it herself. I also gave ger the stained throw to take away with her. The meal we had there was lovely and we were given complimentry drinks for the issues we had with a room. For a Laura Ashley hotel I thought it would have been of a higher standard. Little things like holes on back of bathroom door not filled in where coat hook and lock had been. Bedroom doores could be updated or fresh coat of paint. ##### Verified traveller Stayed 2 nights in Jul 2021 ### 8/10 Good #### Nataleigh Jul 26, 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice getaway dor couples The staff service is excellent, very friendly and helpful. The only change we noticed was the weekend staff were not as engaging and appeared more lapse in their customer service. The cups in the restaurant we not very clean, had marks and even a dead fly, the staff need to check the tables before seating guests to ensure all tableware are clean and ready for guests to use. ##### Nataleigh Stayed 3 nights in Jul 2021 ### 10/10 Excellent #### Steph Jul 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### a great find! A very enjoyable stay - the staff were wonderful & nothing was too much trouble. The food was delicious & the room very comfortable. would recommend & would stay there again. ##### Steph Stayed 2 nights in Jul 2021 ### 6/10 Okay #### Michelle Jul 7, 2021 Liked: Cleanliness #### Anniversary stay The hotel looked good in the common areas but our room was Superior and we can’t work out why as the pictures showing superior rooms did not look like the one we were in it was small and only had one bedside table as there wasn’t room for two and the shower cubicle was tiny the cleaner had left a bottle of cleaning fluid in the bathroom and when we brushed our teeth before bed the cold water was Luke warm it was slightly cooler in the morning but still a bit warm. There was only one pillow per person. Breakfast was included and OK but if I had paid £15 for it I would be disappointed. There was a communal jug for juices with no sanitiser near the jugs and the same with the tongs for pastries I ordered toast and received one and a half slices and my poached eggs were more like hard boiled. The flower vases on the breakfast tables were not in the freshest condition and the water looked murky in the vase. ![](https://a.travel-assets.com/ugc/hotel-reviews/9A897709FFC94007B49E930A62DDE925EFE7933D1625642902683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michelle Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Jeanne Jun 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous Absolutely outstanding staff couldn’t do enough for us. My Laura Ashley friends came for afternoon tea and they showed us around all the principle bedrooms. Absolutely wonderful! There was a wedding also during the 39 rule covid and they really made their day special. Fabulous chef edible flowers on my poached egg for breakfast! ![](https://a.travel-assets.com/ugc/hotel-reviews/B163CC3175CA22B880182EE00966AFFC09A43B421624212485056.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/399970735F8723AB985A0406A337A840F5C522D01624212483991.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E395F61AEB1E40394FFE123E0EC0317CAB9B2B291624212484951.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/36C996847121655CE1B53015A989FA75015456D21624212485285.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jeanne Stayed 1 night in Jun 2021 ### 8/10 Good #### Nidhi Jun 2, 2021 Liked: Staff & service, property conditions & facilities, room comfort #### Good staff We had a lovely stay at the hotel. The lady on the check out was extremely helpful. She was willing to accommodate my "work from hotel" arrangements, which was very thoughtful of the staff. Many thanks ##### Nidhi Stayed 2 nights in May 2021 ### 10/10 Excellent #### Verified traveller May 25, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent cleanliness and staff ##### Verified traveller Stayed 1 night in May 2021 ### 8/10 Good #### K A Dec 9, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service and excellent food. A very nice property. ##### K A Stayed 1 night in Dec 2020 ### 10/10 Excellent #### Jan Oct 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel Beautiful hotel, amazing staff and overall positive experience, only issue was the lock on my room door (Room 6) was not secured properly and was moving a lot ##### Jan Stayed 1 night in Oct 2020 ### 10/10 Excellent #### CoreCare Oct 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent ##### CoreCare Stayed 1 night in Oct 2020 ### 2/10 Terrible #### Sophia Sep 30, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid at all cost terrible customer service, do not care about the satisfaction of their customers. Lack of basic amenities (no fridge, plastic cup to put teeth rush, broken bed ect), not able to recommend places to visit, dirty bathroom not cleaned everyday ##### Sophia Stayed 3 nights in Sep 2020 ### 10/10 Excellent #### Verified traveller Aug 9, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel staff were very nice and polite! Decor was amazing, got bumped up to the bridal suite free of charge after requesting a signature room! ##### Verified traveller Stayed 2 nights in Aug 2020 ### 8/10 Good #### Richard Aug 6, 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice A nice hotel conveniently located in Coventry. The room has a Nespresso machine which was greatly appreciated and big comfortable beds with a pillow menu. It was very quiet because of Covid and we were often left alone in the dining room while the staff were elsewhere. Our room was a bit noisy as it looked out onto a road. There was double glazing in the room but not the bathroom and no air conditioning. The dinner menu was quite limited. ##### Richard Stayed 1 night in Aug 2020 ### 2/10 Terrible #### Verified traveller Mar 2, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid at all costs There was a mix up with my booking. I took four days for them to answer phone messages and emails. They wanted to charge me twice and showed no sign of flexibility or caring for customers. They only value profit. This hotel puts the Laura Ashley brand to shame. Avoid at all costs. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Feb 28, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent, clean, polite staff, nice room. ##### Verified traveller Stayed 1 night in Feb 2020