Front of property

Reviews of My Place Hotel - Billings, MT

2 out of 5
My Place Hotel - Billings, MT
4770 King Avenue East, Billings, MT

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 670 reviews" "
Rating 8 - Good. 220 out of 670 reviews" "
Rating 6 - Okay. 59 out of 670 reviews" "
Rating 4 - Poor. 24 out of 670 reviews" "
Rating 2 - Terrible. 28 out of 670 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Barry, CODY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bed is extremely low to floor. Very difficult to get in and out of😞
Stayed 1 night in Mar 2024
Response from Adam on Mar 18, 2024
I am sorry to hear that you did not enjoy your stay. Unfortunately all of our ADA rooms have the lower beds.

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
I found my expierence to be very peacefull, which i prefer, so i express my gratitude. Thank you.
Stayed 1 night in Mar 2024
Response from Adam on Mar 15, 2024
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us and we hope to see you again soon.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there had been kitchen tools, but the room was very clean. Interior seemed pretty new.
Stayed 2 nights in Mar 2024
Response from Adam on Mar 15, 2024
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Sheelagh

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Adam on Mar 5, 2024
Thank you so much for taking the time to leave a review. We are pleased that you enjoyed your stay with us, and can't wait to see you again.

10/10 Excellent

AnnDee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and the room was very clean!!
Stayed 1 night in Feb 2024
Response from Adam on Feb 9, 2024
Thank you for taking the time to leave us a review. Your comments will be shared with the staff. I am happy that you enjoyed your stay.

10/10 Excellent

Anthony

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel off the freeway was way nicer then I expected and staff was super kind.
Stayed 1 night in Feb 2024
Response from Adam on Feb 6, 2024
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay. We hope to see you again.

10/10 Excellent

Dale

Travelled with family
Liked: Amenities
Staff is excellent. Some construction going on very close to the property
Stayed 1 night in Jan 2024
Response from Adam on Feb 1, 2024
I am sorry about the construction. I don,t like it either.

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from KS on Sep 30, 2023
What a wonderful review! We truly appreciate your business and your trust in us. I am very happy to know that our staff and service exceeded your needs and expectations. We look forward to welcoming you back to our hotel soon.

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from adam on Sep 18, 2023
Thank you for choosing My Place Hotels. We are pleased to hear that you enjoyed your stay with us.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean 10/10
Very nice hotel
Stayed 1 night in Sep 2023
Response from adam on Sep 6, 2023
Thank you for choosing My Place hotels. We're happy that you enjoyed your stay.

8/10 Good

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean room
Stayed 1 night in Aug 2023
Response from adam on Sep 6, 2023
Thank you for your review. It will be shared with the staff.

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. The recliner option made for a comfortable evening! Highly recommend.
Stayed 1 night in Aug 2023
Response from Adam on Aug 31, 2023
We are very pleased that you enjoyed your stay, and hope to see you again.

10/10 Excellent

Kendall

Stayed 1 night in Aug 2023
Response from KS on Sep 30, 2023
Thank you for the great rating, we are pleased to know that your stay was above satisfactory- just as weintended. We appreciate your recommendation! Take care and see you soon.

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Adam on Aug 30, 2023
Thank you for your review

10/10 Excellent

Becca

Liked: Staff & service, property conditions & facilities
Have stayed at numerous hotels in the last 3 months from Missouri to Montana, and My Place was by far the cleanest and most comfortable!
Stayed 1 night in Aug 2023
Response from adam on Aug 25, 2023
Thank you for choosing My Place hotels. Were glad that you enjoyed your stay, and hope that you choose us again

8/10 Good

Ronald

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is nice and close to I-90.
Stayed 1 night in Aug 2023
Response from KS on Aug 29, 2023
Our location is one of our favorite things, too! With a clean hotel, My Place Plush beds, affordable pricing, anda great location, what else can you ask for? Book today for another great adventure!

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Adam on Aug 30, 2023
Thank you for your review

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Great location.
Stayed 1 night in Aug 2023
Response from Adam on Aug 30, 2023
Thank you for your review. It will be shared with my staff.

8/10 Good

emily

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. Felt safe and slept well.
Stayed 1 night in Aug 2023
Response from Adam on Aug 30, 2023
Im very pleased that you enjoyed your stay

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay!
Stayed 1 night in Jul 2023
Response from Adam on Aug 30, 2023
Im pleased that you enjoyed your stay

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Adam on Aug 30, 2023
Thank you for your review.

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Adam on Aug 30, 2023
Im pleased that you enjoyed your stay

6/10 Okay

Christian

Travelled with family
Disliked: Amenities
Stay was fine.
Stayed 1 night in Jul 2023
Response from gm on Jul 29, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds all at a great value. We hope to see you again the next time you are in Billings and please do look for our 67 locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, MT

10/10 Excellent

Christine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable beds, nice kitchenettes, large bathrooms, great staff!
Stayed 1 night in Jul 2023
Response from GM on Jul 29, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your Wonderful review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds all at a great value. We hope to see you again the next time you are in Billings and please do look for our 67 locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, MT

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2023
Response from GM on Jul 29, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds all at a great value. We hope to see you again the next time you are in Billings and please do look for our 67 locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, MT

10/10 Excellent

Gloria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It seemed very clean. Staff was friendly.
Stayed 1 night in Jul 2023
Response from GM on Jul 29, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds all at a great value. We hope to see you again the next time you are in Billings and please do look for our 67 locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, MT

8/10 Good

Robin

Think it was a little expensive given that no breakfast or maid service included.
Stayed 2 nights in Jul 2023
Response from gm on Jul 29, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your review of our My Place Hotel - Billings, MT. I wanted to let you know that we do offer daily housekeeping, this is something you would have to set up at check-in with our amazing Front Desk Agents, if not arranged than it will only be cleaned every 4th day. we do also offer a Breakfast in bed, that is delivered right to your door, for a additional cost. I do hope you enjoyed our friendly staff, clean comfortable rooms, and amazing beds. We hope to see you again the next time you are in Billings and please do look for our 67 locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, MT

8/10 Good

Dessie

Stayed 1 night in Jul 2023
Response from Adam on Aug 30, 2023
Thank you for your review. itll be shared with my staff

8/10 Good

Keith

Stayed 2 nights in Jul 2023
Response from Adam on Aug 30, 2023
Thank you for your review

8/10 Good

Jacque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Heather Manyen General Manager on Jul 13, 2023
Thank you for your review. We appreciate the feedback and look forward to serving you again.

10/10 Excellent

Lois A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean!
I was really happy with the convenience, comfort, and cleanliness of this hotel. The one little thing that I didn’t like was, I could hear other doors, shutting, and people in the hallways other than that it was a good stay.
Stayed 1 night in Jul 2023
Response from GM on Jul 7, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your fantastic review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds all at a great value. We hope to see you again the next time you are in Billings and please do look for our 67 locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, MT

10/10 Excellent

Kris

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
After booking a different motel, which turned out to be frightening, I logged on to Expedia and found this for just a little more money, which was well worth it. The hotel was extremely clean and comfortable. Especially nice was the full size fridge. I was a little disappointed it didn’t have a continental breakfast, but I had plenty of snacks. And the coffee was delicious.
Stayed 1 night in Jun 2023

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Jun 2023
Response from gm on Jul 3, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your fantastic review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds all at a great value. We hope to see you again the next time you are in Billings and please do look for our 67 locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, MT

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Highly recommend 😊
Stayed 1 night in Jun 2023
Response from gm on Jul 3, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your fantastic review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds all at a great value. We hope to see you again the next time you are in Billings and please do look for our 67 locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, MT

10/10 Excellent

Jenifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great. Helped that there is a kitchenette to heat up food. Easy parking
Stayed 1 night in Jun 2023
Response from GM on Jun 30, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your fantastic review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds all at a great value. We hope to see you again the next time you are in Billings and please do look for our 67 locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, MT

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The property was very clean and comfortable.
Stayed 1 night in Jun 2023
Response from Heather Manyen GM on Jun 25, 2023
Thank you for your review. We appreciate the feedback and look forward to serving you again.

8/10 Good

Melissa A., Poplar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A safe, clean place to stay when we come to Billings.
Stayed 1 night in Jun 2023
Response from GM on Jun 20, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your fantastic review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds all at a great value. We hope to see you again the next time you are in Billings and please do look for our 67 locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, M

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Place in Billings, Mt.
Very nice and clean! Nice people and check in smooth. Could use a free breakfast, but otherwise good place. Would recommend.
Stayed 1 night in Jun 2023
Response from GM on Jun 20, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds. We hope to see you again the next time you are in Billings and please do look for our 67 locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, M

10/10 Excellent

Melissa

Stayed 1 night in May 2023
Response from GM on May 30, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your fantastic review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds all at a great value. We hope to see you again the next time you are in Billings and please do look for our 67 locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, MT

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from GM on May 11, 2023
Thank you for your review. We appreciate the feedback and look forward to serving you again.

4/10 Poor

Nathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean and good service but horrible night sleep.
The hotel and room was clean and the service was good. However, I had the room next to the lobby and was frequently woke up by people talking. Made for a miserable night of sleep. You could hear everything just not built and designed well.
Stayed 1 night in May 2023
Response from GM on May 11, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds all at a great value. We are sorry to hear of your experience with the noise, it was a very busy week, Please feel free to contact us directly to discuss this issue. We hope to see you again the next time you are in Billings and please do look for our other locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, MT

8/10 Good

Mary

Liked: Cleanliness, staff & service
This was our first experience at MyPlace. All the basics for extended stay (full size frig and 2 burner cooktop, but if you are not prepared, it will hurt your wallet. No extras.
Stayed 1 night in May 2023
Response from GM on May 11, 2023
Thank you for your review. We appreciate the feedback and look forward to serving you again.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled. Hall access door loxk inoperative.
Stayed 1 night in Apr 2023
Response from Heather Manyen GM on May 1, 2023
We are sorry to hear of your experience. Please feel free to contact us directly to discuss this issue.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from GM on May 24, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your fantastic review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds all at a great value. We hope to see you again the next time you are in Billings and please do look for our 67 locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, MT

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next door to Cabelas, easy access of I90 and near other restaurants. This chain hasn’t let me down yet so in my opinion, you can’t really go wrong.
Stayed 1 night in Dec 2022
Response from GM on Apr 17, 2023
Hello our wonderful guest, Thank you so much for taking the time to leave your fantastic review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds all at a great value. We do offer pots, pans, silverware, snacks, food and beverages for purchase in our My Store. We hope to see you again the next time you are in Billings and please do look for our other locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, MT

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from Heather Manyen General Manager on Apr 3, 2023
Thank you for your review. We appreciate the feedback.

2/10 Terrible

Amber, Commerce City

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Smelly
Response from Cara Rose on Jan 12, 2023
We are sorry to hear of your experience. Please feel free to contact us directly to discuss this issue.

10/10 Excellent

Llia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay on 11/9
Jenn was super friendly and knowledgeable! Hotel was really quiet and beds really comfortable.
Stayed 1 night in Nov 2022
Response from GM on Nov 12, 2022
Hello our wonderful guest, Thank you so much for taking the time to leave your fantastic review of our My Place Hotel - Billings, MT. I am so glad that you had a great stay and enjoyed our friendly staff, clean comfortable rooms, and amazing beds all at a great value. We do offer pots, pans, silverware, snacks, food and beverages for purchase in our My Store. We hope to see you again the next time you are in Billings and please do look for our other locations (and growing) in your future adventures. Safe travels, Heather Manyen General Manager My Place Hotel - Billings, MT

8/10 Good

Shelly R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Aug 2022
Response from Cara Rose on Nov 3, 2022
Thank you for your review. We appreciate the feedback.

4/10 Poor

Andy

Business traveller
Disliked: Property conditions & facilities
Grandma's house
The room was VERY musty smelling. I would choose a different location if possible.
Stayed 2 nights in Sep 2022
Response from Heather Manyen General Manager on Oct 4, 2022
I am so very sorry this happened. If situations happen like this please do contact our front desk or myself, we will do all we can to make your stay more pleasant. I do hope you would stay with us again.