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Overview of Big Horn Resort, Ascend Hotel Collection

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Guest reviews

4.0/5 Very Good
560 reviews
Guests rated this property 4.1/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

Highlights

Popular LocationReef Indoor Water Park5 min walk
Popular LocationGeyser Park7 min drive
RestaurantThe Windmill19 min walk
RestaurantMcDonald's4 min drive
AirportBillings, MT (BIL-Logan Intl.)21 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    Show more
  • Standard Room, 2 Queen Beds, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • Sleeps 4
    Show more

About this area

Billings

Located in Billings, Big Horn Resort, Ascend Hotel Collection is connected to the convention centre. Moss Mansion and St. Patrick's Co-Cathedral are local landmarks, and the area's natural beauty can be seen at Norm Schoenthal Island and Pictograph Cave State Park. Travelling with kids? Consider ZooMontana, or check out an event or a game at First Interstate Arena.

Map
Popular Location

What's nearby

  • Reef Indoor Water Park - 5 min walk
  • Geyser Park - 7 min drive
  • ZooMontana - 7 min drive
  • Rimrock Mall - 11 min drive
  • Riverfront Park - 15 min drive

Getting around

  • Billings, MT (BIL-Logan Intl.) - 21 min drive

Restaurants

  • Big Horn Bar — 1 min walk
  • Shark Shack — 1 min walk
  • The Windmill - 19 min walk
  • McDonald's - 4 min drive
  • Dairy Queen - 4 min drive

About this property

Big Horn Resort, Ascend Hotel Collection

Family-friendly hotel connected to the convention centre in Billings with water park
This smoke-free hotel features a water park (surcharge), an indoor pool and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a conference centre, coffee/tea in a common area and a business centre. All 108 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as sofa beds and fridges. Microwaves, coffee/tea makers and free weekday newspapers are among the other amenities available to guests.
Big Horn Resort, Ascend Hotel Collection offers 108 forms of air-conditioned accommodation with a safe and coffee/tea makers. 32-inch Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.
This Billings hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a water park (surcharge) and an indoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free return airport shuttle from 6:00 AM to 10:00 PM
Airport shuttle on request

Food and drink

Free full breakfast available daily 6 AM–10 AM
1 bar
Coffee/tea in a common area

Things to do

Arcade/game room
Indoor pool
Water park access (surcharge)

Family friendly

Arcade/game room
Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Microwave
Fridge
Rollaway/extra beds (surcharge)
Sofa bed

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities

Languages spoken

English

Business services

5 meeting rooms
Business centre
Computer station
Conference centre (25000 square feet of space)

Outdoors

Picnic area

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Heating
Linens
Rollaway/extra beds (surcharge)
Sofa bed

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

32-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Connecting rooms available
Desk
Free local calls
Free newspapers (weekdays)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 3:00 PM and midnight

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available on request from 6:00 AM to 10:00 PM
Fees may apply; contact the property in advance to make arrangements
This property's water park is accessible at a surcharge and opening hours vary by season.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 15 per night.
Free cots (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: USD 15 per night
  • Facilities fee: USD 10 per person, per day and includes use of:

  • – Water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Big Horn Resort, Ascend Hotel Collection and receive a full refund?
Yes, Big Horn Resort, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Big Horn Resort, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Big Horn Resort, Ascend Hotel Collection?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM to midnight.
What time is check-out at this hotel?
Checkout is at 11 AM.
Does Big Horn Resort, Ascend Hotel Collection provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Big Horn Resort, Ascend Hotel Collection located?
Located in Billings, this family-friendly hotel is 1.3 mi (2.1 km) from ZooMontana, and within 6 mi (10 km) of Rimrock Mall and Norm Schoenthal Island. Alberta Bair Theater and Billings Studio Theater are also within 9 miles (15 km).

Guest reviews

4.0
Very Good
5 - Excellent
228
4 - Good
203
3 - Okay
69
2 - Mediocre
39
1 - Poor
21
4.1
Cleanliness
4.2
Service and Staff
3.5
Amenities
4.1
Property condition

3/5

  • Liked: Cleanliness

This was not great. We had trouble with our toilet taking 30 plus minutes to refill after flushing. We reported it to the front desk the next morning and were told their engineer had looked at it and was fixed. Nothing had changed. Also when they cleaned our room the did not take the dirty towels and washcloths but left clean ones. We will pass on this hotel in the future.

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice room with comfortable beds. Unfortunately the water park was not open due to renovations.

Stayed 1 night in Feb 2020