Premium Apartment, 2 Bedrooms, Terrace | Terrace/patio

Reviews of Apartamentos Turisticos Atxuri

Apartamentos Turisticos Atxuri
Av de Miraflores 17, Bilbao, Vizcaya

Reviews

7.8

Good

Rating 10 - Excellent. 75 out of 290 reviews" "
Rating 8 - Good. 129 out of 290 reviews" "
Rating 6 - Okay. 60 out of 290 reviews" "
Rating 4 - Poor. 22 out of 290 reviews" "
Rating 2 - Terrible. 4 out of 290 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super nice. They have parking available on site but it is a bit tight. Close to the historic center.
Stayed 2 nights in Nov 2023

4/10 Poor

Oscar

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Alexander, Aix en Provence

Liked: Cleanliness, property conditions & facilities
Nice and convenient
Stayed 2 nights in Dec 2023

6/10 Okay

mr m

Travelled with family
Liked: Room comfort
Stayed 5 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
Disappointing
Apartment spacious. Very hot. No air-conditioning. Clean but at first glance. Floors not so clean. Dust on top of fridge etc. Chair fabric badly worn and coming apart. Set up confusing as one lift then a corridor to another lift. Garage convenient €15/night. Staff very friendly. Short walk to old town down a ateep hill.
Stayed 1 night in Jul 2022

8/10 Good

Aimara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spacious, location is convenient. We had a good experience. I would recommend though, instalment of air conditioning.
Stayed 2 nights in Jul 2022

6/10 Okay

Shraddha

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Carlos

Stayed 3 nights in Jul 2022

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, room comfort
Clean & comfortable apartments, good location
Clean and comfortable apartment accommodation (my apartment matched the photos show) just a few minutes walk from the Casco Viejo old town area and 15-20 minutes walk from central Bilbao. The receptionist was friendly and no problems were encountered during my 3 night stay. Air conditioning (or some sort of fans!) would have been nice as the temperature hit the mid 40s during a heatwave. Walking to the apartments involves a short uphill walk but if you don't fancy this catch the Bilbobus 77 or 40 from stops in the city centre and around the old town (0.66€ when using a Barik travel card). Would happily stay here again.
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Thank you, Edgar! (Gracias, Edgar!)
Stay was great. I was late checking in. I arrived at the hotel at around 11PM. Receptionist was no longer there, but Edgar picked up the phone and helped me get to the parking and to my apartment. Edgar is a great guy.
Stayed 3 nights in Feb 2022

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, room comfort
Good place with a couple of niggles
Helpful staff and clean. The double bed was really uncomfortable and had old springs which creaked with every move. The toilet didn’t flush with the press button so we just took the lid off. We didn’t have spare time to get this fixed.
Stayed 11 nights in Feb 2022

6/10 Okay

Mauro

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Apart-hotel. Location was not bad, but a bit farther from the restaurants and shopping and museums than I would have liked. Still walking distance, but through a rough section of town. The building was clean, but the apartment was showing its age. All of the furniture was IKEA type and old, not the most comfortable. Appliances were older also and no dishwasher. Overall is was ok. The price could be a bit better given the conditions and distance from city centre.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
They told us that check in was 3pm we arrived at 3pm and had to wait around until nearly 4pm to check in.
Stayed 1 night in Sep 2019

6/10 Okay

Bruno

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Air conditioner wasn’t working and the bed was uncomfortable.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of space for two and not far from centre of town. Parking available on site.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was clean, spacious and bright. Location of car park wasn't obvious.
Stayed 1 night in Jun 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Apartment had everything we needed - staff on hand to assist and easy walk into main area of town.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean and functional. No kettle! Beds are the most hideously uncomfortable ever - really really bad
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Central location and safe car parking. Apartment we had the main bed was like a camping foldable bed, kitchen chairs shabby.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Arrived after 9pm and was told the security guard would meet us and give us the keys . No instruction on how to get into the property and nobody there , had to go looking for him . When we finally got the keys the key to the main building did not work . The bed settee in the front room dipped think the springs had gone in it . Think it needs updating.
Stayed 2 nights in Oct 2018

6/10 Okay

DB, Tauranga. NZ

Close to old town
Heavy smell of cleaning fluid upon arrival which lasted 2 days. Bed was horrible springy trampoline!. However great location only 10 minutes walk to markets and old town, which made up for the downside of unit. Staff friendly upon arrival but lift format very confusing.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The check in process took forever. We waited more than an hour for one person to check us in. The office was stifling. Apartment itself was clean but quite worn. P
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Ok for young family. Good location beds uncomfy
Good location easy to get to main sights. Better than hotel for young family. Apartment was well equipped but the beds were uncomfortable. Staff were helpful but could be more friendly.
Stayed 3 nights in Aug 2018

8/10 Good

Gavin

Liked: Cleanliness, property conditions & facilities, room comfort
Good location clean and spacious
Very clean and spacious apartment 10mins walk from the atmospheric old town. Ideal for the family apart from the lack of air conditioning although this was not a major problem. Staff were OK but a little brusque but that could have been the language barrier.
Stayed 1 night in Aug 2018

2/10 Terrible

claudia

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
manager was a complete jerk
the service was awful. specially the manager he was a complete jerk!. this apartments are very nice, but unfortunatelly we had an apartment with no heather and it was really cold outside so we were freezing!, and there was NO hot water to be able to take a shower. we called the reception and guess what? well... there is no one there to help during the night, only the guard, so he was kind and he was able to get us extra blankets to be able to sleep. In the morning the reception opened about 9am, and I complaint about the heather and the hot water and manager said "oh well you survived!!" If staying here I'll suggest definetelly make sure you get there with pleny of time for someone in the reception to go to the apartment with you and check EVERYTHING! before they leave you hanging.
Stayed 1 night in Mar 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from home
Shower in apartment 108 needs fixing but comfort wise just like a home away from home. Has all the stuff needed like washing machine stove/oven, fridge, microwave etc. Only thing missing was a kettle but almost perfect. Lots of buses to head downtown but walkable which is what we did. Do note it is uphill on the way back but great exercise :)

6/10 Okay

Belinda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pictures they post are deceiving!
It was clean, but very dated. The staff was helpful, but couldn’t get the WiFi to work for most of our stay. The location isn’t as good as we thought. It’s quite a walk to bars and stores. The building is confusing, and no explanation for heating in the room. Our refrigerator barely worked, so that was frustrating. Many things in the room were in disrepair!

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilboa stay
Well equipped and comfortable apartment with an efficient front office. Only problem is that it is up a steep hill, no way to avoid that.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, friendly and helpful staff. A terrific place to come home to after a long day seeing the sights.
Stayed 6 nights in Feb 2018

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Comfortable appartment within easy walking distance of the Old Town and Ribera Market although it is uphill coming back!
Stayed 3 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hard work
Staff quite rude and not approachable. Room smel cigarrete. Tv not working. Just no good.
Stayed 1 night in Oct 2017

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for it
A good place to stay. Great amenities. Local flavor. Walk to Guggenheim. Parking. Pretty good if you get a good rate.
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Someone else was in our roo
Absolute nightmare. We had to sleep in the lounge
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great except address details to find the location of the apartment
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
great value for the price, clean and good location. the

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rex, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Had a great time

8/10 Good

Sarah, Mayo

Liked: Cleanliness, staff & service
Disliked: Room comfort
Clean accommodation, boring city
The accommodation was functional and clean. Not a nice neighbourhood and very noisy. No aircon but lady at reception gave us a fan which helped. Staff very friendly and helpful. Very little to do in the city itself. Glad we had a car and could drive to nicer towns and beaches. A 2 day stay would be max for me in bilbao but a great base for exploring northern spain.

8/10 Good

Jeffrey, Charlottesville, Virginia, USA

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Salt, Pepper and Sugar
I booked this room for my wife, Mercedes, my granddaughter and my sister I'm-law. This is her review. Great view but a little bit remote yet walkable to the main drag. Is on a hill so is easier going than returning. From the nearest supermarket is 6€ though. Go there BEFORE getting to the hotel because there is no welcome home little basket with coffee, tea, sugar,nor salt and pepper packets. Extra roll of toilet paper in case it runs out at 10pm. There is a washing machine :) but no little courtesy pod of detergent :( awaits you. DO NOT approach the blond receptionist unless you are ready for unprofessional, unsympathetic information stating that it is not the duty of the hotel to make you feel welcome and that it is your problem if you arrive late at a strange neighborhood and find yourself without basic necesaires. The apartment is very comfortable and the decor is elegant. Wel equipped except that the only trash can is in the kitchen. There is no room cleaning service while you stay:(

8/10 Good

Mahendran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment 5 minutes walk to tram and train
Apartment room clean TV only Spanish hot and cold water available utensils washing machine oven available

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

catherine, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bilbao break
3 night break in bilbao for 7 friends . Great venue comfortable and clean . Reception staff very helpful .

8/10 Good

Daniel, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and strategically located
Conviniently located and modern. I recommend these service apartments to anyone who would like to have a good value for money.

8/10 Good

steve, NS

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was VG but pillows were quite uncomfortable

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not bad. A decent apartment about a 10 minute walk to the old city center. It was an easy stroll down into town to have a chuleton and drinks with friends. The only negatives were it was a tad shabby and the bed wasn't so good.