[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Condo walking distance to lifts/Mountain Village Condo with kitchen, steps from Big Sky Resort ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/82000000/81210000/81206600/81206543/w1152h686x2y0-e57e1ae9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![TV](https://images.trvl-media.com/lodging/82000000/81210000/81206600/81206543/0840c762.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, WiFi, bed sheets](https://images.trvl-media.com/lodging/82000000/81210000/81206600/81206543/7bd473fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/82000000/81210000/81206600/81206543/w1024h766x0y2-9f5342bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/82000000/81210000/81206600/81206543/w1152h685x2y0-294cb0bf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Close to Big Sky Resort, Condo walking distance to lifts/Mountain Village provides amenities like laundry facilities. Stay connected with in-room WiFi. 8.2 Very good ### Entire condo 1 bedroom1 bathroomSleeps 4 ## Popular amenities - Dryer - Washer - Parking available - Kitchen ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Condo walking distance to lifts/Mountain Village Located just a few minutes from Big Sky Resort, this condo sits at the bottom of some of the best and biggest skiing in the country and around the corner from Yellowstone National Park. Just a short walk or ride to dining, shopping and all activities Big Sky base area has to offer! Start and finish your day with beautiful views of fish rising to eagles flying and moose wandering right out your door. The amount of outdoor activities at your fingertips is endless year round ## Property amenities ### Internet - Available in the condo: WiFi ### Parking and transportation - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Microwave - Oven - Refrigerator - Stovetop ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - 1 bathroom - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Living room ### Entertainment - TV ### Laundry - Laundry facilities - Washing machine ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoking not allowed ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Fire extinguisher ## Similar properties ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/96000000/95410000/95402000/95401959/8023094b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mtn View Beauty- Walk to Slopes & Lake Lavinski- Top Rated Condo-Sleeps 5-Cheap Big Sky Mountain Village - Kitchen - Washer - Dryer - Parking available 9.6 Exceptional 29 reviews CA $126 CA $373 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=95401959&PinnedHotelID=95401959&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/102000000/101200000/101196700/101196660/a37aedf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy Condo in an incredible location. Big Sky Mountain Village - Kitchen - Laundry - Outdoor space - Parking available 9.8 Exceptional 14 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=101196660&PinnedHotelID=101196660&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89300000/89292200/89292175/ac5dd76c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ski the Peak,Big Sky Resort,Cozy Stillwater Condo,Fireplace, walk-Lifts,BaseCamp Big Sky Mountain Village - Kitchen - Washer - Dryer - Free WiFi 9.6 Exceptional 16 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=89292175&PinnedHotelID=89292175&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/108000000/108000000/107991200/107991162/7439f7ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condo Near Skiing w/Fireplace & Indoor Pool/Suana Big Sky Meadow Village - Kitchen - Washer - Dryer - Parking available 9.6 Exceptional 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=107991162&PinnedHotelID=107991162&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/28000000/27140000/27132400/27132350/91cc38be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ADORABLE 2 BEDROOM 2 BATH BIG SKY CONDO - ENJOY ALL THE SKIING AND AMENITIES Big Sky - Kitchen - Outdoor space - Parking available - Fireplace 9.6 Exceptional 102 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=27132350&PinnedHotelID=27132350&HadPinnedHotel=true®ionId=-1&adults=2) ![Snow and ski sports](https://images.trvl-media.com/lodging/19000000/18980000/18979700/18979608/33d73c41.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quiet, family friendly, but minutes to everything Big Sky - Hot tub - Kitchen - Washer - Dryer 10 Exceptional 193 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=18979608&PinnedHotelID=18979608&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/34000000/33280000/33276800/33276735/defcb6e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Budget-friendly second floor condo with pool & hot tub - great for adventurers Big Sky Meadow Village - Pool - Hot tub - Kitchen - Washer 7.8 Good 44 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=33276735&PinnedHotelID=33276735&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/92000000/91440000/91433700/91433655/34cdecad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Big Sky Bungalow - Center of Big Sky Big Sky Meadow Village - Kitchen - Washer - Dryer - Outdoor space 9.0 Wonderful 9 reviews CA $169 CA $516 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=91433655&PinnedHotelID=91433655&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/71000000/70270000/70263000/70262989/w1024h655x0y14-6c666837.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio getaway steps away from Big Sky Resort Big Sky Mountain Village - Kitchen - Washer - Dryer - Free WiFi 9.6 Exceptional 36 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=70262989&PinnedHotelID=70262989&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/39000000/38360000/38359500/38359414/6a56d56e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfy Condo Near Big Sky/Moonlight Basin Lifts with Free WiFi Big Sky Mountain Village - Kitchen - Laundry - Parking available - Mountain view 8.2 Very good 35 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=38359414&PinnedHotelID=38359414&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6¢er=45.2932,-111.39365&zoom=13&channel=expedia-HotelInformation&maptype=roadmap&scale=1&path=color:0xFFFFF|weight:2|fillcolor:0x005AEB7F|enc:qensGhq%7BfT%3FW%3FU%3FU%3FU%40U%40W%40S%40W%40S%40UBU%40UBUBUBUBUBSBUDUDSBSDUDSDUDSFQDSFSFSDSHQFSFQFQHSFQHQHQFOHQJQHOHOHOJOHOJOJMJOJMJMJMJMLMJKLKJKLKJKLKLKLILILILGLILINGLGLGLGNENGLENELENCLCNENCNALCNANCNANAL%3FNAN%3FNAN%40N%3FN%40L%40N%3FN%40NBL%40NBN%40NBLDNBNBLDNDNDLFLDNFLFLFLFNHLHLFLHLJLFLJJJLJLJJJLJJJJLLLJLJLJLJNJLHNJNHNJNHNHPHNHPHNHPFPHPHRFPFPFRFPFRFRDRFRDPFRDTDRDTBRDRDTBTBRBTBTBTBT%40T%40TBT%40R%40V%40R%40V%40T%3FT%3FT%3FT%3FV%3FT%3FT%3FT%3FTATAVARAVATCRAVARCTCTCTCTCRCTETERCRETERETGRERGPERGRGRGPGRGPGRIPIPGPIPIPININIPINKPILKNINKLKNKLKLKLMLKLKJMJKJMJMJKJMJMFMJMHMHMFOHMFMFMFOFMFMDODODMDOBOBMDOBOBO%40MBO%40O%40O%40M%3FO%40O%3FO%40OAO%3FOAM%3FOAOAOAOCMAOCOCOEMCOCMEOEMEOEOGMGMGMGOGMIMGMIMIMIMIMKMKKKMKKKMKKKMMKMKMKMKMKOKMKMIQKMIQIOIOKQIOGQIQIQGQIQGSGQGSIQESGSGSEQGSESEUESEUCSESEUCUCSCUCUCUCUASCWASAUAWASAWAU%3FU%3FU%3FU%3FU&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tmLLZFBmtWdsEQWwQt_5Qa1rnG4=) big sky, MT #### What's nearby - Big Sky Resort - 1 min walk - 0.0 km - Black Bear Ski Lift - 11 min walk - 0.9 km - Explorer Ski Lift - 12 min walk - 1.1 km - Big Sky Town Center - 10 min drive - 10.4 km - Ousel Falls Park - 14 min drive - 13.6 km #### Getting around - Bozeman Yellowstone Intl. Airport (BZN) - 66 min drive #### Restaurants - ‪Moonlight Lodge - ‬7 min drive - ‪Everett's 8800 - ‬42 min drive - ‪Brothel Bikes - ‬10 min drive - ‪Headwaters Grille - ‬9 min drive - ‪The Clubhouse At Yellowstone Club - ‬31 min drive ## Frequently asked questions ### Is Condo walking distance to lifts/Mountain Village pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Condo walking distance to lifts/Mountain Village? > As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Condo walking distance to lifts/Mountain Village on Oct 4, 2025 start from CA $175.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Big-Sky-Hotels-Condo-Walking-Distance-To-LiftsMountain-Village.h81206543.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Condo walking distance to lifts/Mountain Village? > Check-in begins at 4:00 PM. ### What time is check-out at Condo walking distance to lifts/Mountain Village? > Check-out is at 10:00 AM. ### Where is Condo walking distance to lifts/Mountain Village located? > Located in Big Sky Mountain Village, this condo building is steps from Big Sky Resort and Gallatin National Forest. White Otter Ski Lift and Black Bear Ski Lift are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Condo walking distance to lifts/Mountain Village Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.2 Location ### 4.8 Property conditions & facilities 10 - Excellent 18 8 - Good 10 6 - Okay 1 4 - Poor 4 2 - Terrible 2 ### 10/10 Excellent #### John F. Mar 27, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Stay! Great stay and location. ##### John F. Stayed 3 nights in Mar 2025 ### 8/10 Good #### Jerri M. Mar 18, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cozy stay with hubby Property exactly as listed, cozy and quaint stay for 2 ##### Jerri M. Stayed 2 nights in Mar 2025 ### 8/10 Good #### Patrick R. Apr 14, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cozy Skiing Recouperation Suite It was a pleasant stay. We largely used it as a place to unwind after skiing, grab a hot shower, sleep hard, and fuel up with breakfast for more skiing. Online listing is accurate. Kids loved the bunk beds. Everything we needed to enjoy a weekend trip to Big Sky. ##### Patrick R. Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Hannah B. Jan 20, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Weekend getaway Great place for a quick getaway with a few friends. It was comfortable and the check-in/out process was very easy. ##### Hannah B. Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jenny G. Dec 26, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Christmas Ski Vacation We had an awesome Christmas ski vacation at Big Sky! The condo is walking distance (about 5 minutes) from the free shuttle to the resort village. We had everything we needed and the beds and pillows were so comfortable! We hope to stay her again, it is a gem of a place to stay! ##### Jenny G. Stayed 4 nights in Dec 2024 ### 8/10 Good #### Chris S. Mar 9, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Good location You can walk to a shuttle for skiing, but we made the .2 mile drive to free parking and the tram for skiing. Place was fine. Only complaint is that hot water was limited; it was not possible for two people to shower consecutively. Also could use more interior lighting, as it’s a bit dark. But everything else was great and super convenient. ##### Chris S. Stayed 4 nights in Mar 2025 ### 8/10 Good #### Angela B. Jun 18, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Small but worked for what we needed Very clean place ##### Angela B. Stayed 4 nights in Jun 2024 ### 8/10 Good #### Michael B. Feb 26, 2025 Liked: Cleanliness, check-in, communication, location #### Big Sky, Small Condo While nicely appointed, the condo was too small for three adults with ski gear. It was close enough to walk to the shuttle, if not the ski hill and was fine for three nights. Wouldn't have been as much fun for a week. Also seemed to be pricy, given our experience on the same trip in Jackson Hole and Sun Valley where we found better value for the money. ##### Michael B. Stayed 3 nights in Feb 2025 ### 8/10 Good #### Susan C. Jul 29, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cozy Nice unit in Big Sky. We traveled to Yellowstone. ##### Susan C. Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Elizabeth L. Oct 15, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great spot in Big Sky! This cozy place has everything you need! ##### Elizabeth L. Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Tim N. Jul 15, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fantastic Property Fantastic property that was accurately described and very reasonably priced especially for the area. Highly recommend. ##### Tim N. Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Carissa M. Jun 13, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome The place was very clean and comfortable. Very peaceful and relaxing environment! ##### Carissa M. Stayed 1 night in Jun 2023 ### 8/10 Good #### Andrew R. Feb 25, 2024 Liked: Cleanliness, location, listing accuracy #### Stay Property was in the right location and even though small worked well for 1 night ##### Andrew R. Stayed 1 night in Feb 2024 ### 8/10 Good #### Jennifer A. Mar 7, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice property Nice property, small but worked for our needs. Close to the tram pickup. ##### Jennifer A. Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Verified traveller Jul 31, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great host Nice place and well designed. Host was very helpful when contacted. ##### Verified traveller Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Tristan B. Feb 20, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Big sky ski trip Had a trip planned to big sky and stayed overnight at this place. It was very cute and homely. It suited all our needs well. ##### Tristan B. Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Aly S. Feb 11, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Ski vacation Compact, but with everything you need. Short walk to shuttle! ##### Aly S. Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Verified traveller Mar 19, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay in Big Sky! Property just as pictured. Short distance to the mountain village area. Easy check in/check out. ##### Verified traveller Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Lauren L. Jan 3, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cozy, and great for a small family! Lovely little cabin-esque condo with just what we needed — only thing that could have made it better would have been better snow on the mountain. 😁 ##### Lauren L. Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Janet D. Sep 13, 2023 Liked: Check-in, communication, location, listing accuracy #### Great Spot We enjoyed our time in Big Sky. The condo had everything we needed. Soldier Chapel was my favorite attraction. Alberto’s in the Meadows had great food. Sadly, we didn’t get to hike here due to the grizzly situation and closing of trails, but we drove to Yellowstone and enjoyed the day. The perk of staying here was the washer and dryer! ##### Janet D. Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### shannon H., Leesville, SC Oct 1, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Big Sky is A Beautiful Place Located in a beautiful part of Big Sky, but they were working on the roof of the building next to us which made it hard to get to our door. It was one of our more expensive stays while we traveled and not as comfortable but our original place got sold and we had to find something at the last minute. Make sure you bring your shampoo and body soap for shower. ##### shannon H. Stayed 1 night in Sep 2022 ### 4/10 Poor #### Kathy P. Aug 10, 2023 Liked: Check-in Disliked: Communication, location, listing accuracy #### Good for Young Folks We are two senior women and would not stay here again. There were three flights of stairs and quite a walk from the car. Luckily we carried bags and not suitcases. The lock box was so old and hard for us to use. I did message the host to share my concerns and he said he would mention stairs in the description and replace the lockbox. Again, young people who want to ski here would do just fine. ##### Kathy P. Stayed 1 night in Jul 2023 ### 6/10 Okay #### Amy H. Jul 11, 2024 Liked: Communication, listing accuracy #### 2 nights in Big sky We liked how cute and little the unit was. Was good proximity to all things Big Sky. There was a bit of construction happening on the building. Made it tough on parking and noise. The dishes were filthy. I mean really gross. My son would not use anything because there was a chunk of something on the rim of a glass and he put it to his mouth. I went to grab a clean mug. It was as if someone had eaten oatmeal out of it and put it back in the cabinet. Other glasses and silverware were also dirty. After that, no one used any dishes Just wanted to let you know. Thanks ##### Amy H. Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Simon Mar 24, 2023 Disliked: Amenities, property conditions & facilities, communication WiFi and TV never worked. It’s not walkable to the lifts in ski boots. At one point the toilet didn’t flush the poop, we eventually fixed it ourselves. Instead of fixing the owner called me and threatened to change more for every person over 2 even though it’s listed to sleeps 4. Owner didn’t reply to the messages. The check in was nerve recking as the owner didn’t provide the unit # and key information until the last moment. Also hot water stopped working in the bathroom sink, but I didn’t report as it was useless anyway. Every communication took multiple calls from me to owner. The unit is not managed and not maintained. ##### Simon ### 2/10 Terrible #### Chuck B. Jul 13, 2023 Liked: Check-in Disliked: Cleanliness, communication, listing accuracy #### Spend your $ elsewhere. No hot water from bathroom faucet (hot water line not connected?) After using laundry machine, water discharged onto floor from dishwasher. We had not run dishwasher. A myriad of issues cascaded from here: laundry, dishwasher, kitchen sink all on same drain line. Cabinet secured with cable lock preventing access, had to remove handle in order to remove cable lock and then proceed to clean out from under sink to get access to drain line hose and zip tie to top of garbage disposal to prevent back flow on drain line. Owner does not have reliable service personnel available (provides "off season/weekend/early hrs (10am)" as excuses) , expects tenants to be plumbers and electricians to make things work in his unit. He denies responsibility and takes no accountability, instead gas lights tenants. Owner is in VA and owns a unit that lacks proper maintenance and has obvious signs of rodent activity (scat, chewed tissue paper in bathroom drawer). Hot water heater trips circuit breaker, could reset it the first time, but by 2nd evening had no hot water and owner couldn’t get service people onsite until Monday. We requested he cancel our last night and he said it was outside of cancellation policy and likely “user error”. Claims service tech checked Monday (after our checkout) and that everything worked. Given we already departed we cannot disprove this claim, but for the last 24hrs of our stay there was no hot water. ##### Chuck B. 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