Reception

Reviews of Gran Hotel De Jaca

3 out of 5
Gran Hotel De Jaca
Paseo de la Constitucion, 1, Jaca, Huesca

Reviews

8.4

Very good

Rating 10 - Excellent. 91 out of 267 reviews" "
Rating 8 - Good. 127 out of 267 reviews" "
Rating 6 - Okay. 41 out of 267 reviews" "
Rating 4 - Poor. 8 out of 267 reviews" "
Rating 2 - Terrible. 0 out of 267 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the room was comfortable, the El Parque restuarant that on the website said was open at 8.00pm it was closed! The main restuarant food didn't look very appetising at all with minimal choice.
Stayed 1 night in Oct 2023

6/10 Okay

Robin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disappointing
We were disappointed that the bar and restaurant were closed but enjoyed the walk around town to find alternatives. Cleanliness was satisfactory. Breakfast was disappointing compared to other hotels on our trip.
Stayed 1 night in Sep 2023

10/10 Excellent

Laara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean and great position . love the 50's feeling to the building
Stayed 1 night in Jun 2023
Response from Recepción on Jul 16, 2023
Estimado Daniel, Gracias por su tiempo, Nos alegra saber que ha disfrutado tanto de su estancia cómo del descanso.

10/10 Excellent

Johannes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Trudy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Perfect location for walking to sights. Nice room with parking and lovely breakfast
Stayed 1 night in Oct 2022

10/10 Excellent

Larry Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Fernando / Dep. Reservas on Apr 24, 2022
Muchas gracias por la valoración de su estancia. Estaremos encantados de recibirles de nuevo

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stop.
Very easy to find hotel,limited but free parking,nice spacious room,good bathroom and good towels. Very covid conscious.
Stayed 1 night in Sep 2021

6/10 Okay

Larry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel.
Lovely hotel located on the top of a hill with lots of steeps to climb. Check in a bit of a disaster with long queues and one receptionist. Manager floating in and out and did not seem to care. Rossa in the bar, while lovely and friendly seemed to be dragged to the restaurant most of the time. Long waits for drinks as a result.
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
A quick stop over,a bit noisy as wood floors creaked. Sink tap loose.
Stayed 1 night in Jan 2020

10/10 Excellent

bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Fernando / Dep. reservas on Oct 31, 2019
Thank you very much for your positive comment

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Jaca
It doesn't get better than this in Jaca. The renovations are great, the location is as centric as can be, the service was great, and the size of the hotel is small and cozy. Between this and the Reina Felicia, we'll go back to this (Gran Hotel) for sure! The only downside is parking availability.
Stayed 3 nights in Aug 2019

4/10 Poor

jeremy

Disliked: Property conditions & facilities, room comfort
The room was very noisy. You could hear other people in the corridors and next door rooms. The hotel is very well placed to wander round the town.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find, can’t wait to return
We were so pleased to have chosen this hotel for a one night stay, whilst en-route from our home in the Costa Blanca, Spain to the UK. From checking in to checking out we were treated with the upmost courtesy. We were shown to our room with the receptionist carrying our bags for us, as there were a few steps to climb and he could obviously see that my husband has walking problems. The room was clean and large, with air conditioning which adjusted at the touch of the switch, which was just what we needed with the outside temperature being 37.5 degrees at 6pm!! The hotel is located just off a Main Street which has a great choice of drinking and eating places, but not so close as to be a nuisance to you in your room. A great Spanish atmosphere awaited us here. The buffet breakfast had a good variety of fresh juices, fresh fruit, cereals, cooked meats, fresh tasty bread, tomatoes, jams you name it. The waitress served us with fresh coffee at our table, and even offered to toast the bread for us in the kitchen. Would recommend this refurbished hotel to all.
Stayed 1 night in Jun 2019

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Dpto. de Reservas on Jun 20, 2019
Muchas gracias por valorar su estancia con nosotros.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very friendly staff central location walking distance to restraunts . Free parking at hotel overall ptetty good
Stayed 1 night in Jun 2019
Response from Dpto. de Reservas on Jun 20, 2019
Thank you very much for the evaluation of your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel we Jaca
Lovely clean well positioned hotel, would highly recommend it
Stayed 1 night in May 2019
Response from Dpto. de reservas on Jun 3, 2019
Thank you for recommending us. We will be happy to welcome you again

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop
It's a great hotel to stop at overnighton the way. Excellent service. Breakfast was good and the room was very good. It's right in the centre of Jaca and walking distance into the town with lots of restaurants/bars. Not far from the tunnel through to France.
Stayed 1 night in May 2019
Response from Dpto. de Reservas on Jun 3, 2019
Thank you very much for your positive comment

8/10 Good

Paul, Bristol

Liked: Cleanliness
Good hotel close to town centre
Nice room in a pleasant hotel close to all the facilities of the town
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Went into town and found a lovely tapas restaurant.
Stayed 1 night in Aug 2018

8/10 Good

Alvaro, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well situated. You can walk to the castle and to a very nice restaurant area. This is a nice spot for a sinple mountain adventure. I Was told that is special in winter.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We asked for the same room when rebooking a second day, where told OK, when in hotel was given another far inferior room without a view, then we where told to wait 3 hours until 3pm and a room with a view would be ready, at three we where given a room without a view anyway. Very annoying experience.
Stayed 2 nights in Jul 2018

6/10 Okay

Bryan

Liked: Cleanliness, staff & service, room comfort
Not the normal happy stay at Gran Hotel, Jaca
Stayed in this hotel a few times, so we know it well and enjoy staying there, but this time we were in the older part and small items in the room were not working or 'tired'. This was not enough to put us off, although the Spanish couple sending their children to play in the corridor and the noisy students out back might! Rest of the hotel is looking good after the revamp and would recommend their breakfast.

8/10 Good

Willfried

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Great location to the pedestrian only streets for restaurants and shops.
Stayed 1 night in Sep 2017

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb accommodation in Jaca.
Centrally located, clean, well maintained and with friendly staff. You really would struggle to find better value for money. The only drawback is that there is no garage available so if you are arriving by motorcycle it will be parked outside in the hotel car park.
Stayed 4 nights in Jun 2017

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Jaca
We always try to stay at this hotel when travelling through Jaca. It is well-positioned for the town, has comfortable rooms, and friendly reception staff.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Useful place to break journey
Hotel is well located in Jaca and easy to find but is tired and as threadbare as the towels. Beds were hard, blackout curtains did not cover window, walls and floors very thin; heard person in a room above empty his (judging by how long it took) bladder and then flush at around 03.00 am and road noise during night. Would not stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Triple room with ample free parking for motorbikes. For an additional cost motorbikes can be parked in locked underground parking In the center of town so restaurants are within a short walk Lovely clean rooms Will stay again

10/10 Excellent

Charles, Dorset UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay in late July 2016
A large hotel. A little worn at the edges. Good restaurant with large outside pool and bar. Rooms basic but good comfortable beds. Bathroom clean and tidy with modern ceramics. Staff very helpful and reception staff speak very good English. The hotel has about 25 parking spaces for guests and therefore if full you have to find roadside parking in the surrounding area. Stayed for 4 nights late July 2016.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Our second stay there would use again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very satisfied! Found the beds uncomfortable as it was two single beds put together rather than 1 double one - apart from that, very helpful staff, really clean room and amazing location!

10/10 Excellent

Yvonne, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
A gem of a hotel right in the centre of Jaca. Bars and restaurants just across the road. Have eaten in the hotel restaurant which was good and also at the Biarritz just across the road which was excellent. The hotel has free guest parking at the front of hotel which was an added bonus.

8/10 Good

Mark, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for our bike trip
Easy to find. Jaca is defiantly worth a look. The town is very friendly with good restaurants. All the guys on big bikes liked it.

8/10 Good

Michael, Santiago De La Ribera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay if crossing the Pyraneas
Good central location with good parking facilities. Helpful staff did not eat there as there are good restaurants nearby.

8/10 Good

Lindsay, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Everything was very good. Everything was very good.

10/10 Excellent

Yvonne, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
What a fabulous find. A hotel right in the centre of Jaca with free hotel parking. Super hotel with excellent and cheap menu del noche including wine. Right next to bars and restaurants but still quiet. Can highly recommend and will certainly return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Central lots of nice bars and cafes close by
Only stayed overnight but lovely place, lots of history. If we could have stayed longer there was plenty to do

10/10 Excellent

RAQUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

ADA

Liked: Cleanliness
Stayed 2 nights in Dec 2023

6/10 Okay

Fanny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Chambre propre et confortable, mais accueil horrible, que ce soit à la réception ou au petit déjeuner. On vient souvent à Jaca, on ne reviendra pas dans cet établissement!
Stayed 1 night in Nov 2023

10/10 Excellent

NURIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy céntrico y buenas instalaciones
Stayed 1 night in Sep 2023

10/10 Excellent

PUZOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Oct 2023

8/10 Good

Bartolome

Stayed 1 night in Oct 2023

6/10 Okay

Kristof

Liked: Cleanliness
Onvriendelijke bediening bij het ontbijt.
Verblijf op zich ok maar…parkeren was een ramp! Moesten 2 straten verder parkeren op een publieke parking. Het personeel bij het ontbijt was zeer onvriendelijk, vooral de Afrikaanse dame met bril was heel onvriendelijk tegen alle toeristen! Ontbijt op zich was wel ok qua keuze.
Stayed 1 night in Sep 2023

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Sep 2023

8/10 Good

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Buen sitio y muy céntrico
Stayed 2 nights in Sep 2023

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Mir hat die Lage gut gefallen. Die Nähe zum Zentrum und zum Park gleich nebenan. Das Hotel und mein Zimmer machten einen sauberen Eindruck.
Stayed 1 night in Sep 2023