Premium Suite, Terrace

Reviews of Oz'Inn Hôtel

5 out of 5
Oz'Inn Hôtel
7 Rue Des Nereides, Village Naturiste, Agde, Herault

Reviews

8.4

Very good

Rating 10 - Excellent. 69 out of 149 reviews" "
Rating 8 - Good. 49 out of 149 reviews" "
Rating 6 - Okay. 14 out of 149 reviews" "
Rating 4 - Poor. 11 out of 149 reviews" "
Rating 2 - Terrible. 6 out of 149 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Phoi-Thi

Liked: Cleanliness
Disliked: Staff & service
Disappointing
Hotel was disappointing. We booked the largest suite with the rooftop terrace that we were not allowed to use. They told us it had safety issues. So we paid for the terrace but got no terrace and no reduction in price. The shower did not drain so flooded every time we took a shower, even when it was just 5 minutes. The hot tub in the room also leaked which explains the sewage smell. The staff knew. We saw them open all the windows and terrace doors when they were cleaning. The smell was wretched. We had to sleep with the windows and terrace door open which lead to lots of mosquitos and horrible bites. We left two nights early knowing we wouldn’t get a refund but they still charged us all the taxes. Don’t do the hotel breakfast. Not worth the €25 per person. Going in September meant the bar upstairs had no attendant. You have to call down to have them bring anything up. Not something you expect from a 5 star hotel. It was truly a 4 star hotel that needs a lot of maintenance.
Stayed 4 nights in Sep 2023

4/10 Poor

Dallas

Travelled with partner
Liked: Staff & service
I don’t understand how they possibly can justify the cost. For this price, drinks, breakfast and onsite entertainment should all be provided. There is no reason to pay such exorbitant rates for such little return.
Stayed 2 nights in Jun 2023

10/10 Excellent

hannah

Stayed 3 nights in Jun 2023

4/10 Poor

CLARA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning didn't work
Stayed 2 nights in Jun 2023

10/10 Excellent

constantin

Stayed 2 nights in Jun 2023

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
It’s ok
No air conditioning??? Really for the price, it’s not acceptable
Stayed 9 nights in May 2023

10/10 Excellent

Douglas

Stayed 1 night in Sep 2022
Response from Hôtel Ozinn on May 19, 2023
Bonjour Monsieur Douglas, Nous vous remercions pour votre séjour et commentaire à l'hôtel. Nous espérons vous revoir cette année avec grand plaisir. A bientôt, l'Equipe de l'Ozinn & Spa

10/10 Excellent

Plamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Pierre on Sep 5, 2022
Dear guest,Thank you for your feedback.Yours isncerel,yPierre

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly. My 2nd time staying.
Stayed 4 nights in Jul 2022
Response from Pierre on Sep 5, 2022
Dear Sir,We are glad to hear that you had a pleasant stay.Thank you for your feedback.Yours sincerely,Pierre

10/10 Excellent

Trevor Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is excellent in décor and style, and the staff are helpful and friendly. The hotel lets itself down with its very limited morning breakfast and non-existent evening dining.
Stayed 6 nights in Jun 2022

2/10 Terrible

BENITO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Terrible stay. Would go into detail about our experience but it would only anger me.
Stayed 1 night in Jun 2022
Response from Anne - GM on Jun 16, 2022
Dear Benito, Thank you for your feedback, however, one question : How could you able to let us a review as you didn't even stay at our Hotel ? Not fair from you... We hope to have the pleasure to welcome you for real and judge by a real experience. Have a lovely day !

8/10 Good

Steven

Stayed 2 nights in May 2022
Response from Pierre on May 31, 2022
Bonjour, Merci beaucoup de votre retour. Bien cordialement,

10/10 Excellent

alexander

Excellent!
We had an excellent stay. The front desk staff were very very nice and attended to all our needs. The amenities of the hotel were very nice especially the big heated jacuzzi on the top floor and the hammam room below. Will definitely return! Ask for Room 112. The best!
Stayed 1 night in May 2022
Response from Pierre on May 15, 2022
Dear guest, We thank you so much for your very nice feed back. We look forward to welcome you again. Yours sincerely Pierre

6/10 Okay

janusz

Liked: Property conditions & facilities, room comfort
it can be fun if you stay a few days
nice hotel if would like to stay in naturist part of CapdeAgde for a few days, but no alternative for only one night (we were on our way to Spain), it makes it expensive for no reason, when you can stay a few days you can enjoy all the fun you could easily take part in, but as I say to come late afternoon and leave early morning is a very bad idea
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Carlos

Liked: Staff & service, room comfort
Needs improvement
A bit in personal
Stayed 8 nights in Aug 2019

6/10 Okay

Rick, Germany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property but absolutely not worth the price. We stayed in an apartment the first 3 nights for a quarter of the price and that was much better with so much more they offered. We will never stay here again
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people are amazing very helpful and professional
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Staff was very helpful and the last day they let us stayed at the hotel after check out to enjoy the amenities.
Stayed 4 nights in Jul 2019

10/10 Excellent

IK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great amenities- Turkish steam room on ground floor, jacuzzi on a roof top, bars, etc... Hotel is new and modern. Stuff is great. Patric was very helpful in suggesting places to eat and relax. Anna went above and beyond to show us the area! Stuff in the hotel are the bestest!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, great hotel, great people working.
Stayed 3 nights in Jul 2018

6/10 Okay

Oren, Tel aviv

Liked: Staff & service, property conditions & facilities
Compare to other 5 stars hotels we usually stay (right now in sofital marssille) it shouldnt get no more than 4 stars !
Stayed 2 nights in Sep 2018

8/10 Good

Carlos

Great hotel...can be better
5 very DIFFERENT days in Cap
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel
Good location near beach and shops. Wifi can be sporadic
Stayed 8 nights in Aug 2018

6/10 Okay

g, austrailia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location- underwhelming
Hotel is in a great location,check in was ok - car parking is behind hotel and not accessible from the hotel you need walk around the corner Room was great but road noise will worry some people Service was hit and miss - but mostly slow . Prices are high even for the location . Overall just average really.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
We've had a great time again! :) Love the village and we will be back soon
Stayed 4 nights in May 2018

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Excellent as usual x

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel! Out of season prices are actually reasonable and we very much enjoyed the roof terrace and the jacuzzi! Great staff too!
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

paul flatman

Liked: Cleanliness, property conditions & facilities, room comfort
The barman not very nice at all bad attitude very bad attitude
Stayed 2 nights in May 2017

6/10 Okay

Palitha, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel located in a fabulous place
Great stay nice hotel, fabulous location with great friendly and helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun in the Sun
Had a great time at the Oz inn. Room very clean. Didn't use the resturant but it look very nice. Great roof terrace with large hot tub and great double loungers .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, very friendly staff, recommended
Our stay at Oz Inn was excellent! The resort staff was very helpful (yes English was spoken) and courteous. The food was very good, especially at the "meet and greet" party during our first night. The drinks were a little over-priced, but similar to other resorts in Cap a'gde. Katherine and Michele (the maitre d') were very helpful, especially Michelle, who provided rides to the beach area. The hotel locatation is very central to many of the larger naturist hotels, restaurants and clubs, all within easy walking distance. The pool on the top level is very nice, but needs a few more beds to be able to accommodate more people. We loved our stay at Oz Inn and would highly recommend it for other couples and select singles.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
we were given the smallest room in the hotel which in my view a single room but they sold it as double

10/10 Excellent

mike , south africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I had read a few negative reviews after having booked my stay at the hotel so was a little apprehensive. However, we had a fantastic stay, the staff were very pleasant and extremely helpful considering that we could not speak any French. The room was clean and nicely decorated. We only ate breakfast in the mornings at the hotel and ordered it as room service as we were too tired and lazy to get out of bed. The only negative thing I can say about our stay was that our room was on the first floor directly above the entrance which could become a little noisy at times.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice rooms
Nice rooms nice staff try to copperate with you if you are not french speaker. The services are bad it is need to reevaluated again by the hotel managment in terms of housekeeping amenities such as shaving kit and towels for roof jaccuzi and sauna from reception counter!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Big rooms
Nice staff , bad hotel service you feel like you are in two start hotel, you have to collect the shaving kit or dental kit from down, they have cards for towels !!!! For the roof jacuzzi, there is no swmming pool. The suppose to put shelfs with thr towels up and let hotel guest take as much as they want. I this service is the main issue i. This hotel.

8/10 Good

S&P, Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, well situated, we had a fab stay.
Highly recommend this hotel, everything was spot on. Clean and Very friendly staff. We didn't eat at the hotel so can't comment on that. My only 'little moan' was that there wasn't a hairdryer in the room.

8/10 Good

AB

Liked: Staff & service, room comfort
May Visit
Visited in Sun-Wednesday in May. Was a little quiet during this time.

10/10 Excellent

Carolyn, Boise Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect home away from home. We would change nothing. Great value for the money spent. Thanks, Hotel.Com.

8/10 Good

Dominic C, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to the entry to the Village Naturiste & under 10 minutes walk to the naturist beach. Room is modern, clean & well appointed. Friendly staff. Interesting 'libertine' roof top area where nudity & adult play is allowed, with regular parties held most nights. Surrounding area is not so good with limited shops & restaurants options.

8/10 Good

band

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Chantal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Although the hotel had good facilities and was luxurious and comfortable , the service was shocking and virtually non-existent.It was as if the staff just didn't care.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Miserable Two days
The airconditioning did not work in our room. We complained several times, it took forever to get mainenance there and they admited it was broken but were not able to fix it. They couldnt give us another room because they were full and did not discount our room. Otherwise the hotel looks pretty but there is NO social life at the hotel I'd stay somewhere else next time.

10/10 Excellent

G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

4/10 Poor

JULIAN

Disliked: Cleanliness, property conditions & facilities
La habitacion fallaba el aire acondicionado, calefaccion, la tv, la caja fuerte
Stayed 3 nights in May 2023
Response from Hôtel Ozinn on May 19, 2023
Bonjour Julian et merci pour votre séjour. Vous avez raison, nous avons eu un problème avec le sèche serviette dont la programmation a été mal faite. Nous nous en excusons. Dès lors que nous avons eu connaissance de ce problème vous avons proposé de changer de chambre au moment de ce signalement. Nous comprenons également que pour votre confort vous ayez refusé notre proposition. Pour la télévision effectivement les décodeurs mexicains ne s'adaptent pas sur nos TV car réglées en mode hôtel. Pour le coffre fort, les explications vous ont été donné afin que vous puissiez l'ouvrir et nos services sont intervenus pour vous le débloquer. Nous tenons sincèrement à vous remercier pour votre séjour. L'équipe de réception

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy agradable, excepto el aparcamiento que era muy incomodo. No disponíamos de llave para abrir y cerrar el garaje.
Stayed 2 nights in Sep 2022
Response from Hôtel Ozinn on May 19, 2023
Bonjour Alicia, Merci pour votre séjour à l'hôtel. Cette année nous avons changé le mode de fonctionnement du parking afin que l'accès soit plus pratique pour nos clients. Nous vous souhaitons une très belle journée, bien à vousL'équipe de l'Ozinn & Spa

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon sejour
Stayed 1 night in Sep 2022
Response from Pierre on Sep 29, 2022
Bonjour,Nous vous remercions de votre retour.Bien à vous