Ratings based on 344 Verified Reviews

4.5 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Sep-2017
Other than needing a bit of a face lift this place is fantastic. Service is amazing. Room was large. Staff was sooo friendly and accommodating
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Good location, hotel just ok

Posted 14-Sep-2017
Seems to have had its day now. Gone are the rock stars of old, now it's staff who don't quite know how they treat their customers. Was told we had a surprise waiting for us for our honeymoon which was with the concierge who told us it was with the hotel reception, ended up with nothing as we gave listening to them both blame each other. I only hope it wasn't a gift one of our friends or family had paid for me. great pools and art throughout the hotel and a very cool gallery.
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston

This is the best hotel experience in LA, period.

Posted 29-Aug-2017
I met The Who in the bar! Beautiful people making Hollywood deals everywhere by the pool. If you want glamour, Sunset Marquis is like no other place on earth.
5 out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Shangri-La amidst chaos!

Posted 23-Aug-2017
Wonderful room, comfy bed, quiet and fabulous breakfast. Will stay there next time I visit LA!
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely and historic hotel

Posted 7-Jul-2017
Always something interesting to look at in the pool, grounds etc. Great people watching. But seriously, it has been years since I have been in a room with no coffee pot. I don't want to get dressed to go get the morning coffee.
3 out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

Very nice place but probably not for me

Posted 6-Jul-2017
I think this was my own fault. I chose a hotel that was too posh for my own good. I'll start with the positives, room was awesome! Huge, clean, comfortable, had all the amenities I needed. Location was great, easy for me to get to the places I wanted to go to. Negatives: most of the staff I interacted with were not friendly. But maybe it's because I don't dress up in designer suits when I'm on holiday and prefer to dress down. This hotel seemed to be for celebrity wannabes and I guess I was cramping the hotel's style. That said, the lady at the bar who served me and my local friends was very nice. WiFi - I can't believe that for the price I paid for the room I had to pay extra if I wanted WiFi. It's 2017, it's the US of A and they wanted to charge for WiFi? Shocking! I probably wouldn't stay here again because I just didn't feel welcome even though I was a paying customer. Shame because the room was really nice.
5 out of 5
Recommended
for Everyone
by A verified traveller from christchurch new zealand

A Star Attraction

Posted 5-Jul-2017
Pros: Great location on West Hollywood with a short walk to Sunset Boulevard, and a very relaxing environment.
Cons: I could not help but think how much smarter the staff would have looked in white shorts with belts as opposed to the grey unbelted shorts.
Location: Great location with a short walk to Sunset Boulevard.
Sunset Marquis is a superb property in a great location and an amazing atmosphere. The facilities offer a great combination of indoor/outdoor food and beverage options and two swimming pools in a very relaxing environment. Friendly and attentive staff ensure a pleasant stay.
5 out of 5
by Tim

This traveller left a rating score only Posted 4-Jun-2017 on Hotels
4 out of 5
by Henry

Nice family pool experience/Watch the details

Posted 1-Jun-2017 on Hotels
Overall the experience was great. I was visitng family and wanted a hotel we had a nice pool but not a party hotel. The pool expereince was perfect with good service. The local area was great including an Equinox Gym that was provided free of charge. The staff was generally friendly and helpful. The property is comfortable and well maintained. My disappointments were having a toilet that worked intermittently (which I reported to the front desk without any remedy) and failure of the staff to clean my room on the last day of my stay even thought I was out of the room the entire day at the pool. Considering I was spending a considerable amount of money on the property with my family (meals and drinks) the least I would expect was a clean room every day. However, I would return as I overall enjoyed the stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-May-2017
Great stay in a lovely hotel; no free wifi though..,