Kayaking

Reviews of The Melrose Georgetown Hotel

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 1044 out of 1708 reviews" "
Rating 8 - Good. 415 out of 1708 reviews" "
Rating 6 - Okay. 131 out of 1708 reviews" "
Rating 4 - Poor. 78 out of 1708 reviews" "
Rating 2 - Terrible. 40 out of 1708 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joretha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The stay was decent for a short trip to DC. It is an older building so you do hear noses from surrounding rooms.
Stayed 1 night in Mar 2024
Response from Abdulla Almutairi, Assistant General Manager on Mar 27, 2024
Dear Joretha,Thank you for the kind review. Kindly note that we haev courtyard facing rooms that are very quiet. Please share your preferences with us during your next visit so that we can do our best to accommodate your stay requirements. We wish you safe travels and look forward to seeing you in the future.

10/10 Excellent

choong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024
Response from Modi Ahmed on Mar 25, 2024
Choong, thank you for rating us a 5 out of 5!

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for using the metro. Friendly staff! And lobby smelled divine!!
Stayed 4 nights in Mar 2024
Response from Modi Ahmed on Mar 25, 2024
We are glad you enjoyed our location and friendly staff!! So happy you enjoyed our lobby scent as well! It's white tea and jasmine in case you were wondering

8/10 Good

Jill

Liked: Cleanliness, amenities, property conditions & facilities
There was a problem with the heat the first night I was there but Abdullah was most accommodating, the problem was fixed and I enjoyed the rest of my stay.
Stayed 2 nights in Mar 2024
Response from Modi Ahmed on Mar 25, 2024
Jill, our apologies for the heating issue but we are happy that Abdulla was able to accommodate you quickly and smoothly.

6/10 Okay

Mary

Travelled with family
Disliked: Property conditions & facilities
The music piped onto the street was so loud it was offensive. Certain leaders were talented and other poor in skill and communication. We were given a room that wasn’t ready and then moved. Lastly, the air conditioning wasn’t working correctly and we sweated through the night. Not worth the price.
Stayed 1 night in Mar 2024
Response from Modi Ahmed on Mar 25, 2024
Please accept our apologies Mary for the few issues you had during your visit. We understand that all of these unfortunately added up to a less than perfect stay. Thank you for your patience and feedback while we correct these issues.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice Hotel in a great location, The rooms are confortable. The prices are competitive..
Stayed 1 night in Mar 2024
Response from Modi Ahmed on Mar 25, 2024
Brian, we truly appreciate you staying with us while you visit Washington DC. Please visit again soon

4/10 Poor

Joye

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Modi Ahmed on Mar 25, 2024
Joye, we are concerned to see that we did not provide you with a perfect stay. Please reach out to us if you have additional feedback that we can correct for the future.

10/10 Excellent

SIVI

Liked: Cleanliness, property conditions & facilities
Beds are two small offered 2 double beds
Stayed 6 nights in Mar 2024
Response from Modi Ahmed on Mar 25, 2024
SIVI, thanks for the valuable feedback.

10/10 Excellent

Emile Georges

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice lobby, clean room, warm and friendly welcoming from Leslie at reception desk, walkable to Metro station, safe area
Stayed 4 nights in Mar 2024
Response from Modi Ahmed on Mar 25, 2024
We are so happy you enjoyed so many facets about your stay at the Melrose! Yes, Leslie at the Front Desk is a star and provides warm, welcoming service. Thank you again!

10/10 Excellent

janice

Liked: Cleanliness, property conditions & facilities
Always nice to be at the Melrose Georgetown.
Stayed 1 night in Mar 2024
Response from Modi Ahmed on Mar 25, 2024
And it's always nice to have you stay with us Janice! Please visit again soon

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities
The staff is lovely and the room is spacious with nice decor. This hotel is in a great area - both close to things and serene. Nice lobby too! Enjoyable overall.
Stayed 1 night in Mar 2024
Response from Modi Ahmed on Mar 25, 2024
We cannot thank you enough Grace for writing a review! So happy you enjoyed your visit!

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Room TVs did not work. Toiletries were lacking
Stayed 4 nights in Dec 2023
Response from Modi Ahmed on Mar 25, 2024
Christopher, so sorry that there were a couple of issues during your visit. We will ensure these are corrected for the future. Thanks for your patience

8/10 Good

John, Markdale

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
Thank you John!

10/10 Excellent

Svetlana

Liked: Cleanliness, property conditions & facilities
Nice hotel, very kind personal, comfortable suit with everitjing needed.
Stayed 1 night in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
So happy that your stay at the Melrose Georgetown Hotel was comfortable and the Staff provided you with great service. Thank you posting your review

10/10 Excellent

Daniella, Arlington

Liked: Cleanliness, property conditions & facilities
I highly recommend this hotel. Well located, nice staff and the property itself is well taken care off
Stayed 1 night in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
Thank you for recommending us to the rest of the world Daniella!

10/10 Excellent

Ganesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms and located close to several visiting places.
Stayed 2 nights in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
Ganesh, so happy to read you found the rooms excellent and our location convenient to so many places in Washington DC! Thanks for writing your review

8/10 Good

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Affordable and clean
Stayed 2 nights in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
Hannah, we truly appreciate your review and feedback!

10/10 Excellent

MOSTAFA

Liked: Cleanliness, property conditions & facilities
Nice but expensive
Stayed 5 nights in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
Mostafa, thanks for staying with us and posting a review of your visit. Your feedback is appreciated to better all of our Guests visits in the future.

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
Thanks Laurie for giving us a 5 out of 5!!

8/10 Good

Michelle, kentfield

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
Michelle, thank you for staying at the Melrose when you visit Washington DC!

10/10 Excellent

Robyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
Wow! A 5 out of 5 from Robyn! Thanks so much!

6/10 Okay

Greg

Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
Greg, thanks for your review. If you have further details so we can do better next time please feel free to reach out. Thanks

8/10 Good

Ralph

Stayed 1 night in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
Ralph we appreciate you posting your review of your visit. Thanks again

6/10 Okay

Lloyd, Stamford

Liked: Cleanliness, property conditions & facilities
Clean and Sociable environment
Stayed 1 night in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
Thank you Lloyd for staying with us at the Melrose!

8/10 Good

Mona

Travelled with family
Liked: Cleanliness, property conditions & facilities
This was a lovely hotel. The lobby is beautiful. I found it strange that there was no ramp up to the elevators. (Just thinking of those were very heavy suitcases having to walk up three steps.) My only complaint is it was so hot in the hotel. we had to keep our window open the whole time - the frigid air blowing in was much more tolerable than the sauna like conditions in the room.
Stayed 3 nights in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
Mona, we thank you for posting a review of your stay at the Melrose Georgetown Hotel. And our apologies that it was warm in your room. We will definately ensure that the air conditioning is working properly on your next visit. Thanks for your patience.

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The hotel itself was just a short distance from all of the popular sites in DC. The room was large with plenty of space. I’d definitely stay there again.
Stayed 4 nights in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
So great to read Ronnie that you would definitely stay at the Melrose Georgetown Hotel that next time you visit Washington DC! We hope thats soon!

8/10 Good

VESELA

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
Thank you Vesela!

8/10 Good

Joni

Liked: Cleanliness, property conditions & facilities
I liked the strong morning coffee. The bathroom was adequate.
Stayed 3 nights in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
Strong coffee in the morning is crucial for some of us to start the day! That's us included Joni! Thanks for posting your review

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel and decent restaurant with friendly staff.
Stayed 1 night in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
We appreciate you staying with us Mark. Please visit again

10/10 Excellent

Adam

Great location and facilities
Stayed 1 night in Feb 2024
Response from Modi Ahmed on Mar 25, 2024
So happy you enjoyed our location and facilities! We appreciate the review and feedback

10/10 Excellent

johnnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Price to value
Stayed 1 night in Dec 2023
Response from Modi Ahmed on Mar 25, 2024
Thanks Johnnie for the feedback! Truly appreciate you staying with us!

10/10 Excellent

Rose

Liked: Cleanliness, property conditions & facilities
Great location-even in a snowstorm!
Stayed 2 nights in Jan 2024
Response from Modi Ahmed on Mar 25, 2024
Hopefully your stay was warm and cozy during the snowstorm Rose!

10/10 Excellent

Aryion

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Modi Ahmed on Mar 25, 2024
Thanks so much Aryion!

10/10 Excellent

Wernel

Stayed 1 night in Jan 2024
Response from Modi Ahmed on Mar 25, 2024
Thank you so much! Very happy to see you had a 5 out of 5 stay!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My second time here from Dallas. Staff is so nice and love the coziness and ambiance of the hotel walking distance from everything.
Stayed 3 nights in Jan 2024

10/10 Excellent

Sharon

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easily could have been a great review. Hotel is beautiful, beds are a bit stiff and rooms are hot but I almost expect the heat in an older building. Lobby is gorgeous, room was clean and very large. Issue comes however from a particular staff member. During a walk by of pro Palestinian rally goers, this person ran outside and cheered them on. It was incredibly unprofessional. You don’t know who is watching you. Regardless of your political affiliation, or feelings regarding the current climate of the world, it was incredibly unprofessional and made the rest of our stay incredibly uncomfortable.
Stayed 2 nights in Jan 2024

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
The unit did not have a TV working the entire time we were there we were promised it would be back and running shortly it never was yet the bar and lobby TVs work fine. Customer service at front desk was rude and not apologetic. I found a case number with Expedia expecting a refund for my entire stay to Jose from expedia's customer service and Jose promised my refund should be posted soon as he escalated the case.
Stayed 3 nights in Jan 2024

10/10 Excellent

Flo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Abdelrahman

Liked: Cleanliness, amenities, property conditions & facilities

4/10 Poor

Wayne

Disliked: Property conditions & facilities
The only things nice about the property are the lobby, towels & fitness area. Otherwise, the HVAC is terrible requiring an open window to cool the room. The TV didn't work which was apparently an issue across the entire hotel per the front desk. The room was seriously tired with a stained rug, damaged wall surfaces and an uncomfortable sagging mattress. It was way overpriced for my experience and I can't believe you charge a service charge at the bar. This is coming from someone who never takes the time to submit reviews.
Stayed 1 night in Jan 2024

8/10 Good

Franco

Travelled with family
Liked: Amenities
A very nice small hotel … walking distance from lovely Georgetown. Only complaint is that bathrooms were a little small.
Stayed 2 nights in Jan 2024

10/10 Excellent

Louise

Stayed 5 nights in Dec 2023

4/10 Poor

Kush

Stayed 1 night in Jan 2024
Response from Modi Ahmed on Mar 25, 2024
Kush, thank you for the review. If you'd like to provide more feedback about your stay please feel free to reach out. Thank you

8/10 Good

Carmen, Miami

Stayed 4 nights in Jan 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great location, clean and very comfortable parking not so convenient.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kia

Stayed 1 night in Jan 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Sandra

Stayed 4 nights in Dec 2023

8/10 Good

Christopher

Stayed 4 nights in Dec 2023