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Reviews of Pestana Berlin Tiergarten

4 out of 5
Pestana Berlin Tiergarten
Stuelerstrasse 6, Berlin, BE

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 1003 reviews" "
Rating 8 - Good. 336 out of 1003 reviews" "
Rating 6 - Okay. 87 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 15 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Fidaa, hammond park

Liked: Cleanliness, staff & service
The staff at this hotel are amazing, in fact I think they are a class above the hotel they working in, the hotel location is really convenient, the gym equipment are limited and if you have an iPhone you can’t connect it to the TV ( some technical difficulties) Overall not a bad place to stay ( due to the friendly staff) but nothing special
Stayed 5 nights in Mar 2024

10/10 Excellent

Elisa

Stayed 3 nights in Mar 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set on a quiet street a short walk from Zoo Station. Good sized room and helpful staff
Stayed 3 nights in Jan 2024
Response from Pestana Berlin Tiergarten on Feb 1, 2024
Dear Mr. Alan, We were delighted to hear that your recent stay at Pestana Berlin Tiergarten was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Berlin Tiergarten for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Berlin Tiergarten

8/10 Good

Paul

Stayed 3 nights in Jan 2024

8/10 Good

Ingrid

Stayed 4 nights in Dec 2023

10/10 Excellent

Rachel

Stayed 2 nights in Dec 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to various places of interest and the U Bahn, helpful staff.
Stayed 4 nights in Dec 2023

10/10 Excellent

Emil Bang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Louise

Stayed 2 nights in Dec 2023

4/10 Poor

Ali

Stayed 4 nights in Dec 2023

8/10 Good

Annu

Stayed 3 nights in Sep 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Stayed 3 nights in Oct 2023

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room, a great location, and the staff were very friendly and helpful. Worth noting the bar is not open every night.
Stayed 3 nights in Oct 2023
Response from Pestana Berlin Tiergarten on Nov 7, 2023
Dear Mr. Martin, On behalf of our entire team at Pestana Berlin Tiergarten, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Berlin Tiergarten. At the same time, we would like to apologize for not fully meeting your expectations in some instances. It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Berlin Tiergarten and regain your trust during your next visit.Warm regards, The Team at Pestana Berlin Tiergarten

4/10 Poor

Claus

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Parken für 28€ und der Service ist noch kleiner
Service spricht kein deutsch und ist nicht Kundenorientiert.Sauna geschlossen. Bar zu.Restaurant nicht mehr in Betrieb. Zum Frühstück Aufbackbrötchen für 20€
Stayed 1 night in Oct 2023

10/10 Excellent

Lennart

Stayed 1 night in Oct 2023

10/10 Excellent

William Wätzold

Stayed 4 nights in Oct 2023

10/10 Excellent

Peter

Stayed 6 nights in Oct 2023

8/10 Good

Thomas

Stayed 3 nights in Oct 2023

4/10 Poor

Anthony

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely rubbish, overpriced and no restaurant or bar facilities.
Stayed 1 night in Oct 2023
Response from Pestana Berlin Tiergarten on Nov 7, 2023
Dear Mr. Anthony, Thank you for taking the time to provide us with your feedback on your experience at Pestana Berlin Tiergarten. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We would like to thank you for staying at Pestana Berlin Tiergarten. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,Pestana Berlin Tiergarten

8/10 Good

Henrik

Stayed 2 nights in Oct 2023

10/10 Excellent

Nohemi, calexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvieron un problema con nuestra reservación pero nos reacomodaron en otro hotel que estaba excelente y nos respetaron el mismo costo y servicios que se habían pedido
Stayed 2 nights in Oct 2023
Response from Pestana Berlin Tiergarten on Nov 7, 2023
Estimado Sra. Nohemi: De parte del personal de Pestana Berlin Tiergarten, nos gustaría agradecerle su opinión.Es un placer saber que su estancia ha sido de su agrado, y que hemos contribuido a crear memorables recuerdos.Atentamente, Pestana Berlin Tiergarten

10/10 Excellent

Jarrod

Stayed 1 night in Oct 2023

8/10 Good

Roger

Stayed 5 nights in Sep 2023

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
The Pestana Berlin was great! Very friendly and helpful and rooms were awesome! So clean - would highly recommend this hotel.
Response from Pestana Berlin Tiergarten on Nov 7, 2023
Dear Mrs. Rose,On behalf of the entire team at Pestana Berlin Tiergarten, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana Berlin Tiergarten

8/10 Good

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great park side location
We had a very pleasant time at the Pestana Berlin Tiergarten. Had trouble sleeping, but I feel like that was more due to our personal preference on bedding. The bed itself was actually very comfortable and cozy. The staff was all very friendly and they all spoke English. This hotel is right on the southwest corner of the Tiergarten near the zoo and is within walking distance of some solid restaurants and outdoor beer gardens. The Brandenburg gate is on the other side of the Tiergarten, so it's a bit of a hike, but it's worth it to take a stroll through the Tiergarten.
Stayed 1 night in Sep 2023

10/10 Excellent

Rose

Stayed 2 nights in Sep 2023

8/10 Good

Simon

Stayed 3 nights in Sep 2023

10/10 Excellent

Edward, Falls Church

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Farhad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Location for Architects
My wife and I, both architects, recently had stayed at the Pestana Berlin Tiergarten. the hotel was clean and modern. One of the standout features of this hotel is its fantastic location for architects visiting Berlin. Situated within walking distance of the Bauhaus Archive and a mere 20-minute stroll from the Neue Nationalgalerie museum, it couldn’t have been more convenient. While our busy schedule didn’t allow us to experience the spa, pool, or breakfast, we can’t comment on those amenities. However, we can say that the staff were always friendly and helpful, The only downside was the price, which was on the higher side. However, we were fortunate to find a good deal that made our stay here more affordable.
Stayed 4 nights in Aug 2023

10/10 Excellent

Marlene

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff, excellent room and bathroom, excellent breakfast, good location
Stayed 3 nights in Sep 2023
Response from The Team at Pestana Berlin Tiergarten on Sep 29, 2023
Dear Mrs. Marlene, We were delighted to hear that your recent stay at Pestana Berlin Tiergarten was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Berlin Tiergarten for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Berlin Tiergarten

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing stay! Attentive staff, excellent breakfast!! Convenient location Clean
Stayed 6 nights in Sep 2023
Response from The Team at Pestana Berlin Tiergarten on Sep 29, 2023
Dear Mrs. Zoe, We were delighted to hear that your recent stay at Pestana Berlin Tiergarten was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Berlin Tiergarten for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Berlin Tiergarten

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

Claus

Stayed 2 nights in Sep 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are lovely and so helpful. We loved swimming in the pool. Thank you for a lovely break.
Stayed 2 nights in Sep 2023
Response from The Team at Pestana Berlin Tiergarten on Sep 23, 2023
Dear Mrs. Helen, We were delighted to hear that your recent stay at Pestana Berlin Tiergarten was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Berlin Tiergarten for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Berlin Tiergarten

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location made access to transportation easy.
Stayed 4 nights in Sep 2023
Response from The Team at Pestana Berlin Tiergarten on Sep 23, 2023
Dear Mr. Thomas, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Berlin Tiergarten.Kind regards, The Team at Pestana Berlin Tiergarten

10/10 Excellent

Liselotte

Stayed 3 nights in Sep 2023

10/10 Excellent

YOUNG BAE

Stayed 1 night in Sep 2023

10/10 Excellent

Kwaku

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Markus

Stayed 1 night in Sep 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall staff were very friendly, room was fairly clean. Appreciate the big bottle of sparkling water. Beds were comfortable but can be hot although the Aircon kept us cool 😎 walkable for shopping or restaurants and has a really nice big park near by! Danke! 👍
Stayed 3 nights in Sep 2023
Response from The Team at Pestana Berlin Tiergarten on Sep 23, 2023
Dear Mr. James, We were delighted to hear that your recent stay at Pestana Berlin Tiergarten was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Berlin Tiergarten for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pestana Berlin Tiergarten

10/10 Excellent

donna

Stayed 3 nights in Sep 2023

10/10 Excellent

Dr. Karsten

Stayed 2 nights in Sep 2023

8/10 Good

Adam

Stayed 9 nights in Aug 2023

6/10 Okay

Nour

Business traveller
Disliked: Room comfort
bad reaction to reported problem
location is ok...Had a problem with bath shower head, that wasn't resolved although reported twice. It seems plumbers don't work during weekend. breakfast lacks variety
Stayed 3 nights in Aug 2023

4/10 Poor

Subathira

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
I will not be staying at this property again. Staff absolutely needs to be trained. Doesn't meet the criteria of a four star hotel. But you will be the paying the price as if you were in one.
Stayed 3 nights in Aug 2023
Response from Your team of the Pestana Berlin Tiergarten on Sep 7, 2023
Dear Subathira, Thank you for writing a review about your recent stay with us. We appreciate your feedback and would like to apologize for the situation you described. We are sorry about the inconvenience you experienced during your stay with us. Please be assured that this does not describe our standard. Our General Manager has sent you a separate e-mail.Kind regards,

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely space, great location and quiet. Recommend this plaxe.dor the value too
Stayed 5 nights in Aug 2023