All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The breakfast staff were quite lovely. Lots of options for breakfast, gluten free too! Fruit, porridge, eggs, bacon, waffles, juice and lots of coffee!
Abigail Janice
Stayed 6 nights in Apr 2024
Response from Select Hotel Berlin Checkpoint Charlie on Apr 18, 2024
Dear Abigail Janice,thank you so much for your review. We are really delighted that you enjoyed your stay. Be assured that we will share your praise with the collegues.With best regardsTeam of Select Hotel Berlin Checkpoint Charlie
Response from Select Hotel Berlin Checkpoint Charlie on Apr 15, 2024
Hallo Evelyn M,vielen Dank für Ihre positive Rückmeldung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Ihre Zufriedenheit ist für unser Team, das Tag für Tag daran arbeiten Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Gerne hätten wir erfahren, was Ihnen besonders gut gefallen hat.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit besten GrüßenThank you so much for your positive review. We are more than happy, that you enjoyed your stay to 100 %! Your praise is the best reward for our team as we all work hard day by day to meet your expectations. We would have loved to know what you liked most.We hope to see you soon at our hotel again.With best regardsTeam Select Hotel Berlin Checkpoint Charlie
Response from Select Hotel Berlin Checkpoint Charlie on Apr 8, 2024
Hello,Thank you very much that you took your precious time to share your experience during your stay at our hotel.With best regardsTeam Select Hotel Berlin Checkpoint Charlie
Response from Select Hotel Berlin Checkpoint Charlie on Mar 5, 2024
Hello Mohammed,Thank you very much for your positive feedback regarding your stay at the Select Hotel Berlin Checkpoint Charlie. We are more than happy that you enjoyed your stay!With kind regardsHallo Mohammad,vielen Dank für die positive Bewertung. Wir freuen uns, dass Sie mit dem angebotenen Service zufrieden waren und hoffen, Sie bald wieder in unserem Hause begrüßen zu dürfen.Mit besten GrüßenTeam Select Hotel Berlin Checkpoint Charlie
Response from Select Hotel Berlin Checkpoint Charlie on Feb 28, 2024
Dear Cristel,thank you so much for you review. We are very happy that you enjoyed your say!With best regardsTeam of Select Hotel Berlin Checkpoint Charlie
Well positioned for the U barn service around Berlin
David Frederick
Stayed 3 nights in Feb 2024
Response from Select Hotel Berlin Checkpoint Charlie on Feb 14, 2024
Hello David Frederick,we are very happy about your positive feedback and thank you very much for your praise.With kind regardsTeam of Select Hotel Berlin Checkpoint Charlie
Response from Team of Select Hotel Berlin Checkpoint Charlie on Jan 15, 2024
Hello,thank you so much for your positive review. We are more than happy, that you enjoyed your stay to 100 %! Your praise is the best reward for our team as we all work hard day by day to meet your expectations. We would have loved to know what you liked most.We hope to see you soon again.With best regards
Response from Team Select Hotel Berlin Checkpoint Charlie on Jan 15, 2024
Hallo,vielen Dank, dass Sie sich die Zeit für eine Bewertung Ihres Aufenthaltes in unserem Hause genommen haben.Mit freundlichen GrüßenHello,Thank you very much that you took your precious time to share your experience during your stay at our hotel.With best regards
Response from Team of Select Hotel Berlin Checkpoint Charlie on Jan 10, 2024
Hello, dear Javriel,thank you so much for your positive review. We are more than happy, that you enjoyed your stay to 100 %! Your praise is the best reward for our team as we all work hard day by day to meet your expectations. We would have loved to know what you liked most.We hope to see you soon again.With best regards
8/10 Good
Hussein
Jan 3, 2024
Liked: Cleanliness, staff & service, room comfort
Hussein
Stayed 1 night in Jan 2024
Response from Team of Select Hotel Berlin Checkpoint Charlie on Jan 10, 2024
Dear Hussein,thank you very much for sharing your experience.With best regardsTeam of Select Hotel Berlin Checkpoint Charlie
Response from Team of Select Hotel Berlin Checkpoint Charlie on Jan 8, 2024
Hello Mikkel,we are very happy about your positive feedback and thank you very much for your praise.With kind regards
6/10 Okay
Hefni
Dec 21, 2023
Hefni
Stayed 8 nights in Dec 2023
Response from Team of Select Hotel Berlin Checkpoint Charlie on Jan 8, 2024
Hello Hefni, Thank you very much for sharing your experience regarding your stay at our hotel. We are more than sorry that we did meet your expectations, apparently. Unfortunately, you do not give us a hint of what you did not like. Only constructive criticism helps us to find out where training is still needed. Nevertheless, we would like to apologize for any inconvenience.With best regards
Amazing property right in the heart of many things in Berlin.
However there is no AC in the rooms or a fridge, despite there being radiators if we went in summer there would be no A/C. We also opted not to have the room cleaned as we didn’t feel it needed it and the door hanger stated we would get free drinks and a €1 euro voucher if the rooms weren’t cleaned for each day it wasn’t cleaned but this was not the case we never got that. But the staff were friendly, the hotel was clean and it was in a great location too. Thank you
Response from Select Hotel Berlin Checkpoint Charlie on Oct 30, 2023
Dear guest,Thanks a lot for your great rating.We hope we will have the pleasure to welcome you back one day.With kind regardsYour Select Hotel Berlin Checkpoint Charlie team
4/10 Poor
Pedro
Oct 22, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is poorly equipped, the curtains and the heat didn t workeuring the whole stay
Pedro
Stayed 7 nights in Oct 2023
Response from Select Hotel Berlin Checkpoint Charlie on Oct 23, 2023
Dear guest,Thanks for rating us.We regret that the equipment did not meet your expectations and that the heating did not work. Please do not hesitate to contact us directly in case of any deficiencies. We always try to remedy the situation or offer a room change. Your criticism will be forwarded internally and we sincerely apologize for the inconvenience.With kind regardsYour Select Hotel Berlin Checkpoint Charlie team
Very poor. We booked room with two double beds. Given room with only one bed. Front desk rude and abusive and basically said take it or leave it. Room itself stank of cigarettes.
Neighborhood was very unwelcoming to American tourist. Staff was very nice but one.
Richard Matthew
Stayed 6 nights in Oct 2023
6/10 Okay
Verified traveller
Oct 9, 2023
Bad smell from the drain
The bed was comfortable and the location good but there was a terrible smell from the drain which made me not even want to go into the bathroom. There’s lots about this hotel which looks old and outdated it could really do with some upgrading.
Verified traveller
Stayed 1 night in Oct 2023
Response from Select Hotel Berlin Checkpoint Charlie on Oct 10, 2023
Dear guest,Thank you for taking the time to leave a review.We are so sorry that we did not meet your full expectations. Your criticism will be forwarded internally because it is really important for us that our guests feel comfortable all around. We sincerely apologize for the inconvenience and hope you will visit us again still.With kind regardsYour Select Hotel Berlin Checkpoint Charlie team
This hotel is in an ideal location near Checkpont Charlie so there are plenty of places to eat and sightsee. The room was efficient and comfortable although the coffee supplies were undersupplied. A good hotel and I would stay there again. My only complaint would be the carpet could have used a shampooing.
Good stay. No AC but I didn’t need it for my stay in September. Small, basic room, no mini refrigerator or iron/iron board. Close to the train station. Daily housekeeping.
Verified traveller
Stayed 5 nights in Sep 2023
Response from Select Hotel Berlin Checkpoint Charlie on Sep 28, 2023
Dear guest,We appreciate you taking the time to leave a review and such a good one at that. You can borrow an iron and board at the reception desk. Hopefully we will have the chance to welcome you back one day.With kind regardsYour Select Hotel Berlin Checkpoint Charlie team
If I could give negative stars I would. The shower had mold so bad it smelled of mold. The staff apart from one man was as rude as they come. The room was not the room I ordered, their system's were broken so no keys the first night. They gave me one coffee 3 decaf coffees for a 3 night stay. When I asked for more coffee I was denied. When the blowdryer broke & I asked for a new one, I was told no and made to feel like I was putting her out. When I tried to get help for the correct room I was told I had the right room and the room never looks like the room pictured. The bed and pillows gave me the worst neck pain. Mainly just afraid to tell them anything was wrong or ask for any help. They also couldn't find my name in the system and tried to make me pay twice when I was already there for one night. I wish I had the money to just leave and book another hotel. Nothing was as pictured.
Tani
Response from Select Hotel Berlin Checkpoint Charlie on Sep 14, 2023
Dear guest,Thank you very much for your feedback.We are very sorry to hear about your disappointing experience at our hotel. Of course we strive to provide the best possible service to all of our guests, and we are sorry that we fell short in your case. The pictures in the portals are exclusively sample pictures and these are not always 100% identical to the rooms on site. Your criticism will be forwarded internally and we sincerely apologize for the inconvenience.With kind regardsYour Select Hotel Berlin Checkpoint Charlie team
Pleasant hotel in a very convenient, safe location close to public transport. Staff were friendly and helpful though some did not speak English which made things tricky at times. The breakfast was excellent with the most divine German Muesli. Highly recommend. No air conditioning or mini bar in the rooms but the fan helped a lot. Overall a very good stay.
We really enjoyed this hotel. Kinda no frills. Busy. Staff was friendly and helpful. Parking is tough… street parking. You might have to drive around a bit to find a spot. Checkpoint Charlie is so close by. Hop on Hop off bus is close. Lots of museums nearby and things to do. Breakfast is basic for 19 euros. Room was comfortable. I’d consider staying here again.
Well located central hotel. Staff were friendly, helpful and efficient. Room was of a good standard with daily maid service. Overall, very good value. Highly recommended.
steve Paul David
Stayed 5 nights in Aug 2023
Response from Select Hotel Berlin Checkpoint Charlie on Aug 23, 2023
Dear guest,What an incredible comment you left us. Thanks a lot! Your feedback will be shared with the entire team. Hopefully we will have the pleasure to welcome you back one day.With kind regardsYour Select Hotel Berlin Checkpoint Charlie team
The location of this hotel was excellent within a few minutes walk of the U-bahn and Checkpoint Charlie. The breakfasts were excellent with different options available. We would almost certainly use this hotel again if visiting Berlin. The weather was very hot during our stay and, although the rooms are not air-conditioned, we were always comfortable as a fan was provided.
The hotel was perfect for what we wanted, very convenient for sightseeing and very clean and comfortable. The staff were friendly and helpful,especially when I had made a mess of booking rooms. They sorted our problem out straight away. Breakfast was delicious. Couldn't have asked for a nicer stay.
Great staff, allowed us to store our luggage when we arrived early in the day prior to checkin. Convenient location close to U-bahn station. Quiet area.