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Reviews of Hotel am Luisenplatz

4 out of 5
Hotel am Luisenplatz
Luisenplatz 5, Potsdam, BB

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 235 reviews" "
Rating 8 - Good. 90 out of 235 reviews" "
Rating 6 - Okay. 26 out of 235 reviews" "
Rating 4 - Poor. 9 out of 235 reviews" "
Rating 2 - Terrible. 1 out of 235 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KUDA

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Art

Stayed 1 night in Feb 2024

10/10 Excellent

Vance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent rooms, some with a balcony overlooking the historic shopping area. Beautiful area.
Stayed 1 night in Nov 2023
Response from Hotel - Am Luisenplatz on Jan 13, 2024
Liebe Gäste,herzlichen Dank für Ihre herausragende Bewertung und dafür, dass Sie sich die Zeit genommen haben, Ihre positive Erfahrung mit uns zu teilen! Wir freuen uns außerordentlich, dass Ihr Aufenthalt so angenehm verlaufen ist und wir Ihre Erwartungen erfüllen konnten.Es ist besonders erfreulich zu hören, dass Sie mit unserem Personal, den Annehmlichkeiten und der Gesamtatmosphäre zufrieden waren. Ihre freundlichen Worte bedeuten uns sehr viel und sind die schönste Belohnung für unser Team.Wir schätzen Ihre Unterstützung und hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen erneut eine wundervolle Zeit zu bereiten. Falls es besondere Aspekte gab, die Ihren Aufenthalt so besonders gemacht haben, teilen Sie sie gerne mit uns.Mit winterlichen Grüßen aus Potsdam Hotel - Am Luisenplatz

10/10 Excellent

EUGEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location! Big and comfortable room! If I ever come back to Potsdam this is the hotel for me
Stayed 2 nights in Sep 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfy room, friendly staff, and great breakfast buffet. I would definitely recommend this hotel and would gladly stay there again.

10/10 Excellent

Ahmad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with spacious rooms. The staff at reception are very friendly
Stayed 1 night in Feb 2023

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot for exploring both Berlin and Potsdam
Friendly and helpful reception staff; room was spacious and excellent. It was right next to the beautiful Potsdam Altstadt and had a lively restaurant and shopping scene. It was also next to the lovely Sansouci imperial park grounds, which was great for walking and running and sightseeing along the run. We would highly recommend this hotel.
Stayed 2 nights in Jul 2022
Response from Hotel - Am Luisenplatz on Aug 1, 2022
Dear guests, thank you very much for your visit and for giving us such a great rating. We are pleased that we could convince you of our house and would be glad to welcome you again at anytime in "Hotel - Am Luisenplatz". Until then, we wish you all the best and a wonderful summer 2022. With sunny greetings from Potsdam Your team from the Hotel - Am Luisenplatz

10/10 Excellent

Friedlinde

Stayed 4 nights in Jun 2022
Response from Hotel - Am Luisenplatz on Jul 10, 2022
Liebe Gäste, vielen herzlichen Dank für Ihren Besuch und dafür, dass Sie uns so positiv bewertet haben. Wir hoffen, Sie auch zukünftig in unserem Haus willkommen heißen zu können und wünschen Ihnen bis dahin alles Gute und einen entspannten Sommer 2022. Mit sonnigen Grüßen aus Potsdam Ihr Team vom Hotel - Am Luisenplatz

10/10 Excellent

Cristina M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a perfect location
Perfect location! My room overlooked Luisenplatz and the Brandenburger Tor. There was a weinfest going on that I didn't expect, so that was a bonus. Great wine and music. The parking was very easy. The spacious and modern garage is located directly under the main square and there's a pedestrian entrance across from the hotel. Even though I booked a small room with a twin bed, since it was just me...the room was comfortable, clean, and had a fan and other little amenities like an umbrella that I wasn't expecting. They accept pets, so I was able to bring my dog for a small fee. Check-in was earlier than some hotels. There is an elevator. Easy walk to Sans Souci Palace, down the main shopping street, and even as far as the Dutch Quarter. Plenty of dining options nearby...Chi Keng had yummy Asian food. Finally, the hotel breakfast tasted great and had a good selection. I would stay here again.
Stayed 1 night in Jul 2021
Response from Hotel am Luisenplatz on Aug 21, 2021
Dear guest, thank you very much for your great review. We are glad that we could convince you of our house and would be pleased to welcome you again soon. Until then we wish you all the best. With kind regards from Potsdam Your team from the Hotel am Luisenplatz

8/10 Good

Kasia, Polska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, helpful staff, spacious rooms
Stayed 1 night in Aug 2020

10/10 Excellent

Daniel, Taipei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and in the center of the city with convenient walking distance to every where
Stayed 1 night in Oct 2019
Response from Hotel**** am Luisenplatz on Nov 20, 2019
Dear guests, thank you very much for your positive assessment. We are very pleased that we were able to meet your expectations and would be very happy to welcome you back to our house as soon as possible. With kind regards Your team from hotel "Am Luisenplatz"

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from Hotel**** am Luisenplatz on Oct 12, 2019
Liebe Gäste, vielen Dank für Ihr freundliches Feedback. Wir hoffen sehr, dass Sie Ihren Aufenthalt in unserem Haus genossen haben und wir Ihre Erwartungen erfüllen konnten. Sollten Sie Potsdam wieder einmal besuchen kommen, würden wir uns freuen, wenn wir Sie erneut in unserem Haus willkommen heißen dürfen. Mit freundlichen Grüßen Ihr Team vom Hotel am Luisenplatz

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Hotel**** am Luisenplatz on Oct 13, 2019
Dear guest, thank you for your kind review of your stay. We are glad that we were able to meet your expectations. We hope that you will visit us again soon. Until then, we wish you a good time an all the best. With kind regards Your team from the "Hotel am Luisenplatz"

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Hotel am Luisenplatz on Aug 18, 2019
Sehr geehrte Gäste, vielen Dank, dass Sie sich die Zeit genommen haben, uns so positiv zu bewerten. Wir würden uns sehr freuen, Sie bald wieder in unserem Haus begrüßen zu dürfen. Bis dahin wünschen wir Ihnen alles erdenklich Gute. Mit freundlichen Grüßen Ihr Team vom Hotel am Luisenplatz

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and room.
Amazing location and so close to Sanssouci. Staff was incredibly accommodating and friendly and while the breakfast buffet cost more than is typical (at least for my travels), it was definitely worth it. Elevator was a plus. The room was large, very clean, and comfortable. We had a wonderful and would highly recommend.
Stayed 2 nights in May 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and gelato for breakfast!
Classic "old world" hotel (no air conditioning) about a 10 minute walk from Sans Souci Palace and near Potsdam old town. Parking garage across the street (12 euros for 24 hours) and they served gelato (3 flavors) at breakfast!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the overall bygone era feel of the property. Very homie and friendly staff.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was poor in certain rooms and areas. Staff was very friendly Location was great The restaurant on site is an added bonus
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

4/10 Poor

Melissa

Disliked: Property conditions & facilities, room comfort
Not a 4 star hotel
Booked a double room while on the road and accidentally booked for one adult even though the room was large enough for two people and the cost online was by room size not per person. The hotel charged me extra when we arrived for my niece (a child) though the room needed nothing else to accommodate the "person." The hotel is VERY dated. Most outlets didnt work. There was no air conditioning. They provided a fan that was of little use. The windows were left open before we arrived so the room was quite warm.There was a lamp for light and it didnt work in the switch. The instructions for use of the parking garage were terrible costing us extra. Overall the ONLY good thing about this hotel was the location. Definitely NOT a **** hotel and we stayed at 10 hotels while on our trip in Europe. This was the poorest quality.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local knowledge is excellent.
The hotel could not be better placed. A view of the old Brandenburg Gate greets you from the doorway. Shopping areas and the Dutch Quarter are within a few minutes walk. The staff are friendly, helpful and knowledgeable about their city. Their English is impeccable.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Great location
I was really disappointed as I thought I would spoil myself and stay in a 4 star. This hotel has nice lobby but thats it. Rooms are old and my shower was so small I could not move as I kept hitting tap. No aircon but provided a fan as it was 30 degrees. Quite moisy as stayed on weekend. The staff were very friendly and helpful but this is definately a 3 star hotel . I have stayed in nicer 3 stars. Apparently they get the 4 star as they have a sauna. It is in a good location.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in excellent location with balcony overlooking central square. Lovely entrance with pleasant and supportive staff helped us with logistics, and planning.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Jim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
We had a double room 'Palais'. It was a lovely large room with a seating area and a balcony overlooking the square. It was also very close the Sanssouci Park. Parking is in the underground car park but you need to go to the hotel to get a card for it first to pay less.
Stayed 2 nights in May 2017

10/10 Excellent

Norman, Essex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
Hotel position very close to restaurants and bars. Hotel staff extremely friendly and helpful and room was a good size, very clean and we had a great view across Luisenplatz to Potsdam's Brandenburg Tor. Sanssouci Park is just around the corner. Highly recommended.

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marja Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mike, Rancho Mirage, CA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wife chose a good one.
Excellent location on the plaza adjacent to the main shopping and eating thoroughfare in the heart of the city. Had an upper room with a view of all of this. Room was spacious, clean with excellent amenities. Beds were comfortable. Staff was helpful and friendly. On the bus route from the train station and tour buses to palaces and other historic sites. Would have stayed another day but hotel was booked. Included breakfast also very good.

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Umgebung, neben Sans Souci
Stayed 1 night in Jan 2024

10/10 Excellent

Hardy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familienfeier
Wir waren nur eine Nacht aber alles war super
Stayed 1 night in Dec 2023
Response from Hotel - Am Luisenplatz on Jan 13, 2024
Liebe Gäste,herzlichen Dank für Ihre herausragende Bewertung und dafür, dass Sie sich die Zeit genommen haben, Ihre positive Erfahrung mit uns zu teilen! Wir freuen uns außerordentlich, dass Ihr Aufenthalt so angenehm verlaufen ist und wir Ihre Erwartungen erfüllen konnten.Es ist besonders erfreulich zu hören, dass Sie mit unserem Personal, den Annehmlichkeiten und der Gesamtatmosphäre zufrieden waren. Ihre freundlichen Worte bedeuten uns sehr viel und sind die schönste Belohnung für unser Team.Wir schätzen Ihre Unterstützung und hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen erneut eine wundervolle Zeit zu bereiten. Falls es besondere Aspekte gab, die Ihren Aufenthalt so besonders gemacht haben, teilen Sie sie gerne mit uns.Mit winterlichen Grüßen aus Potsdam Hotel - Am Luisenplatz

10/10 Excellent

Rafael

Stayed 1 night in Nov 2023

10/10 Excellent

Frank

Stayed 2 nights in Oct 2023

10/10 Excellent

Anne

Stayed 1 night in Oct 2023

8/10 Good

Karina

Liked: Staff & service, room comfort
Rigtig fint ældre hotel
Rigtig fint ældre hotel. Ligger rigtig godt i forhold til by og seværdigheder. Fin service og venligt personale. Lækker morgenmad Dog et ældre hotel som godt kunne trænge til lidt modernisering. Men alt i alt rigtig godt hotel
Stayed 4 nights in Oct 2023

8/10 Good

René

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel in zentraler Lage. Frühstück war super
Stayed 3 nights in Oct 2023

8/10 Good

HANS

Liked: Property conditions & facilities
Allt fungerar det bra men entrétrappan har ingen ledstång
Stayed 3 nights in Sep 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Sehr freundliches und hilfsbereites Personal, super Lage für Ausflüge (Bus,Bahn, zu Fuß) Reichhaltiges Frühstück, Sehr ruhiges Hotel,etwas in die Jahre gekommen
Stayed 3 nights in Aug 2023

8/10 Good

Ingrid

Travelled with group
Liked: Cleanliness, staff & service
Das Zimmer war sauber und praktisch eingerichtet. Leider fehlt eine Klimaanlage und bei großer Hitze schafft nur ein mobiler Ventilator etwas Abkühlung. Insgesamt ist das Hotel etwas in die Jahre gekommen. Die Lage des Hotels, die Freundlichkeit des Personals und die Auswahl an Speisen überwiegen und lassen den Aufenthalt in angenehmer Erinnerung bleiben
Stayed 1 night in Aug 2023

8/10 Good

Theresia Irene Maria

Alles ok
Stayed 2 nights in Aug 2023

8/10 Good

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat eine Top-Lage. Viele Sehenswürdigkeiten sind von hier aus fußläufig erreichbar. Selbst der Stadtrundfahrt-Bus hält direkt gegenüber dem Hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Otmar, Künzelsau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage mitten in der City, das Sonssouci um die Ecke. Parkplatz für Motorrad direkt vor der Tür. Sehr gutes Früstücksbuffet. Schönes, ruhiges Zimmer.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lothar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Das Zimmer hatte die schönste Lage für Potsdam, Service war angenehm. Bei meinem nächsten Besuch würde ich genau dieses Zimmer wählen
Stayed 1 night in Jul 2023

8/10 Good

Niels

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nicely located hotel. The 4 stars are minor stars, as the hotel in many ways are a kind of time capsule. Never the less, the price/quality balance is good, and I will not hesitate to stay again. Business traveler should be aware breakfast only starts at 07:00
Stayed 1 night in Jul 2023

10/10 Excellent

Thomas

Stayed 1 night in Jun 2023

10/10 Excellent

Hilmar

Stayed 2 nights in Feb 2023

6/10 Okay

Ralf

Stayed 2 nights in Feb 2023

8/10 Good

Rune

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentralt i Potsdam
Fint hotell plassert sentralt i Potsdam. Kort gåtur til Park Sanssouci med sine mange slott, og gågaten i sentrum
Stayed 2 nights in Dec 2022