Dear Morgan,Thank you for taking the time to provide your feedback. We're sorry to hear that your experience fell short of expectations, and we would appreciate more details on the specific aspects that led to your rating of 2 out of 10. Your input is crucial for us to identify areas that need improvement.If you could share additional information about your stay, it would help us better understand your concerns and take appropriate actions. We are committed to providing the best possible experience for our guests, and your feedback plays a vital role in achieving that goal.We genuinely value your opinion, and we hope to have the opportunity to address your concerns and welcome you back for a more positive experience in the future.Kind regards,Jan Peter van der ReeGeneral Manager

Dear Thierry,Greetings from Grand Hyatt Berlin and many thanks for your recent stay. I am glad to learn that you felt comfortable and at ease. We look forward to your return in the near future and needless to say, the entire team remains at your disposal for any assistance in the meantime.With kind regards,Jan Peter van der ReeGeneral Manager

Dear jean-Jacques, thank you for your feedback regarding your last stay at Grand Hyatt Berlin. I am happy that we were able to live up to your expectations and we look forward to your return. Best regards,Jan Peter van der ReeGeneral Manager

Dear Eric, thank you for recently staying with us and for sharing your feedback. I am very glad, that we were able to live up to your expectations with our service quality and general performance. It is great to hear, that we could contribute to a pleasant stay in Berlin. It will be my pleasure to share your very kind words with my whole team.We would be happy to welcome you back in the near future. Kind regards, Jan Peter van der Ree General Manager

Dear David, Thanks for staying with us. We appreciate your feedback!

Dear virginie, thank you so much for having chosen to stay with us. It is great that you felt comfortable and that everything was to your entire satisfaction. My team and I can´t wait to welcome you back soon. Kind regards, Jan Peter van der Ree General Manager

Dear guest, I sincerely thank you for having chosen to stay with us. It is great to read that everything was to your entire satisfaction and that especially the service of the team convinced you. We hope you had a memorable stay in the capital of Germany and at our hotel and we already look forward to your return. Please do not hesitate to contact us at any time for questions or wishes. Kind regards, Jan Peter van der Ree General Manager

Dear Jean-Pierre, greetings from Berlin and many thanks for having taken the time to share your honest feedback with us. I regret that we were not able to live up to your expectations and that the amount for breakfast was charged directly at the beginning of your stay. This is our standard procedure but I guess it also possible to adjourn this on the day of your departure. Please ask our team for assistance the next time and I am sure that they will find a solution that will completely met your needs. The more I am happy that you felt comfortable in your room and I hope you had a memorable time in the capital of Germany. My team and I can´t wait to welcome you back. Should you have any questions, wishes or preferences, please do not hesitate to contact the entire team at any time for questions or wishes. Kind regards, Jan Peter van der Ree General Manager

Dear guest, I sincerely thank you for your recent stay and for your positive feedback. It is great that you enjoyed your overall time. We already look forward to your return and remain at your disposal for any questions and wishes. Kind regards. Jan Peter van der Ree General Manager

Dear Nadège, I would not want to miss the chance to thank you for being our guest. It is great that you enjoyed our Junior Suite and the facilities completely met your needs. I am also very happy to read that you enjoyed our Grand Club as well as our Club Olympus Spa. Furthermore, I am glad that the location of the hotel and the service received were to your entire satisfaction. We look forward to your return and remain at your disposal for any questions or wishes. With best regards, Jan Peter van der Ree General Manager

Dear guest, thank you so much for your recent stay at our house. It is amazing that you enjoyed your overall time. We look forward to your return and remain at your disposal for any questions and wishes. Best regards, Jan Peter van der Ree General Manager

Dear Antoine, thank you so much for having chosen to stay with us and for your positive review. I was delighted to read that you liked the location of the hotel and that you had the time to experience our Club Olympus Spa & Fitness. We look forward to your return and remain at your disposal for questions or wishes. Best regards, Jan Peter van der Ree General Manager

Dear Pascale, thank you so much for your recent stay at Grand Hyatt Berlin and for having taken the time to share your impressions with us. I was delighted to learn that you enjoyed your overall stay at our house. Of course, I also read your remark regarding the bath facilities and please accept my sincere apologies for the inconvenience caused. We look forward to your return and remain at your disposal for any questions or wishes. With best regards, Jan Peter van der Ree General Manager

Dear Paul, thank you so much for having chosen to stay with us and thank you for your feedback. I was delighted to learn that you felt comfortable at your room at that the service of the staff was to your entire satisfaction. We look forward to your return and remain at your disposal. With best regards, Jan Peter van der Ree General Manager

Dear guest, I sincerely thank you for having chosen to stay at Grand Hyatt Berlin and for your positive feedback. I was delighted to learn that you enjoyed the time at our hotel. We look forward to your return and remain at your disposal. With best regards, Jan Peter van der Ree General Manager

Dear Régis, I would not miss the chance to thank you for having chosen to stay with us. It is great that you felt comfortable in your room and that you had the time to relax at Club Olympus Spa. It sounds like you visited a lot of places in Berlin, which I hope you enjoyed. Also, I was delighted to read that you liked the location of the hotel. We would be happy to welcome you back soon and remain at your disposal. With best regards, Jan Peter van der Ree General Manager

Dear Guest, Thank you very much for recently staying with us and for sharing your experiences. With great joy I read how much you liked the service provided by my colleagues. It will be my pleasure passing your feedback over to them. I hope you had a great time here and we will be welcoming you again soon. Should you need our assistance in the meantime, please do not hesitate reaching out to us. With best regards, Jan Peter van der Ree General Manager

Dear Guest, Thank you for recently staying with us and for sharing what you experienced. With great joy I read how amazed you were when you saw the hotel hall and that you appreciated the location of the hotel. I also noticed that you did not always like the service provided by my colleagues. I want to use this opportunity to apologize for that. I hope you had a great time in the German capital and got to explore this beautiful city. I am looking forward to your next visit. Should you be in need of any assistance in the meantime, please do not hesitate reaching out to us. With kind regards, Jan Peter van der Ree General Manager

Dear Jason,Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our extensive breakfast offerings.It's great to know that you found the rooms to be decently sized and enjoyed the large bathroom. Your satisfaction is our top priority.We look forward to welcoming you back to the Grand Hyatt Berlin in the future.Best regards,Jan Peter van der ReeGeneral Manager

Lieber Dennis,Vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Ihnen unser Hotel gefallen hat und dass Sie mit Ihrem Aufenthalt zufrieden waren.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Jan Peter van der ReeGeneraldirektor

Lieber Daniel,herzlichen Dank für Ihre positive Bewertung und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. Es freut uns sehr, dass Sie insgesamt zufrieden waren und uns die volle Punktzahl gegeben haben.Wir würden uns freuen, Sie bald wieder im Grand Hyatt Berlin willkommen zu heißen und Ihnen erneut einen angenehmen Aufenthalt zu bieten.Mit freundlichen GrüßenJan Peter van der ReeGeneraldirektor

Dear Alejandro,Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. If there's anything specific you particularly liked or any areas where we can improve, please feel free to let us know. We hope to have the pleasure of welcoming you back in the future!Kind regards,Jan Peter van der ReeGeneral Manager

Dear Sarah,Thank you for your feedback regarding our hotel. We appreciate your review and are glad to hear that you had a positive experience during your stay. If you have any specific comments or suggestions for improvement, please don't hesitate to share them with us. We hope to have the opportunity to welcome you back again in the future!With best regards,Jan Peter van der ReeGeneral Manager

Dear Magali,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your overall experience, although we apologize for any cleanliness issues you encountered with the bathroom on the first day. Your comments will be shared with our housekeeping team to ensure improvements. We're pleased that you enjoyed the pool and hope to welcome you back for another great stay in the future!With best regards,Jan Peter van der ReeGeneral Manager

Dear Yoshinori,Thank you for your feedback! We're glad to hear that you found the hotel comfortable. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards,Jan Peter van der ReeGeneral Manager

Liebe Alexandra,Es freut uns zu hören, dass Ihnen unser Hotel gefallen hat! Wenn Sie bei Ihrem nächsten Besuch etwas verbessern möchten, lassen Sie es uns bitte wissen. Wir freuen uns darauf, Sie bald wieder begrüßen zu dürfen!Mit herzlichen GrüßenJan Peter van der ReeGeneraldirektor

Dear Takayama,Thank you for your kind review. We are delighted to hear that you had a good experience at the Grand Hyatt Berlin.We look forward to welcoming you back in the future and providing you with another pleasant stay.Best regards,Jan Peter van der ReeGeneral Manager

Dear Gail,Thank you for your review! We're delighted to hear that you loved the area and found the hotel to be perfect for your stay. If you have any suggestions or if there's anything we can improve upon, please let us know. We look forward to welcoming you back in the future!With best regards,Jan Peter van der ReeGeneral Manager

Dear Sarah,Thank you for your feedback! We're glad to hear that you had a great experience at our hotel. If there's anything specific you enjoyed or any areas where we can improve, please feel free to let us know. We hope to welcome you back again soon!Kind regards,Jan Peter van der ReeGeneral Manager

Dear Maria,Dear Guest,Thank you for your review! We're delighted to hear that you enjoyed your stay with us and found our hotel's location convenient for exploring the shopping and restaurant options in the area. We hope to have the pleasure of welcoming you back in the future!Best regards,Jan Peter van der ReeGeneral Manager

Liebe Frau Dr. Zaudig,Vielen Dank für Ihre Bewertung! Es tut uns leid zu hören, dass der Pool nicht Ihren Erwartungen entsprochen hat, aber es freut uns, dass Sie ihn dennoch genossen haben. Es ist großartig zu wissen, dass Sie mit der Zimmerausstattung zufrieden waren und unser Frühstück als exzellent empfunden haben. Wir freuen uns auch darüber, dass Sie die Lage des Hotels für Kulturinteressierte loben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit den besten GrüßenJan Peter van der ReeGeneraldirektor

Dear Rick,We appreciate your feedback and thank you for your stay! If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to see you soon!With kind regards,Jan Peter van der ReeGeneral Manager

Dear Daniel,Thank you for your feedback! We're delighted to hear that you found our staff excellent and appreciated our central location. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future!With best regards,Jan Peter van der ReeGeneral Manager

Lieber Daniel,herzliche Grüße aus dem Grand Hyatt Berlin und vielen Dank für Ihre Bewertung! Es freut uns sehr zu hören, dass Ihr Aufenthalt spitze war. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit lieben GrüßenJan Peter van der ReeGeneraldirektor

Dear Marina,thank you so much for your kind feedback! We are thrilled to hear that you enjoyed your stay at Grand Hyatt Berlin. Providing excellent service and ensuring our guests have a memorable experience are our top priorities.We are delighted that you liked our restaurants and rooftop pool. It is also wonderful to know that you appreciated our culinary offerings and the amenities our hotel has to offer.Your praise for our friendly teams means a lot to us. Ensuring our guests feel welcome and well taken care of is paramount, and it's gratifying to hear that our efforts are recognized.Thank you again for your valuable feedback and for taking the time to share your experience with us. We look forward to welcoming you back soon for another enjoyable stay.Best regards,Jan Peter van der ReeGeneral Manager

Dear John,Thank you for your feedback! We appreciate your recognition of our attention to small details. At Grand Hyatt Berlin, we strive to ensure that every aspect of your stay is carefully considered and tailored to provide an exceptional experience. We look forward to welcoming you back for another wonderful stay in the future!With best regards,Jan Peter van der ReeGeneral Manager

Liebe Elina,Wir danken Ihnen herzlich für Ihre positive Bewertung und Ihr freundliches Feedback zu Ihrem Aufenthalt im Grand Hyatt Berlin. Es freut uns, dass Sie das Zimmer sowie unsere Annehmlichkeiten und den Service genossen haben, insbesondere den Parkservice und die Grand Lounge.Ihre Zufriedenheit ist uns sehr wichtig, und es wäre uns eine Freude, Sie bei Ihrem nächsten Besuch erneut willkommen zu heißen. Sollten Sie weitere Anregungen oder Wünsche haben, stehen wir Ihnen gerne zur Verfügung.Mit freundlichen GrüßenJan Peter van der ReeGeneraldirektor

Liebe/r Munier,Vielen Dank für Ihre Bewertung und Ihr Feedback zu Ihrem Aufenthalt im Grand Hyatt Berlin. Wir freuen uns, dass Sie die Nähe zu einem Kino schätzen konnten. Ihre Meinung ist uns wichtig, und wir nehmen Ihre Anmerkung bezüglich des Casinos zur Kenntnis.Wir hoffen, dass Sie dennoch eine angenehme Zeit bei uns hatten, und wir würden uns freuen, Sie in Zukunft erneut als unsere Gäste begrüßen zu dürfen. Falls Sie weitere Anregungen oder Kommentare haben, teilen Sie uns dies gerne mit.Mit freundlichen GrüßenJan Peter van der ReeGeneraldirektor

Dear Kamal,Thank you for your fantastic review! We are delighted to hear that you had an excellent experience at our hotel, and we appreciate your kind words about our staff. If you have any specific highlights or suggestions for improvement, please feel free to share. We look forward to welcoming you back for another outstanding stay.Best regards,Jan Peter van der ReeGeneral Manager

Dear Aviad,Thank you for taking the time to share your feedback. We're pleased to see that you had a positive experience during your stay. If there are any specific areas where we could improve and earn that extra star for your future visits, please don't hesitate to let us know. We value your input and look forward to hosting you again at Grand Hyatt Berlin.Best regards,Jan Peter van der ReeGeneral Manager

Dear Scott,Thank you for taking the time to share your positive feedback. We're thrilled to hear that you enjoyed the exceptional service from our staff and found the room to meet your expectations. Your kind words are greatly appreciated.We hope to have the pleasure of welcoming you back for another exceptional stay at Grand Hyatt Berlin.Best regards,Jan Peter van der ReeGeneral Manager