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Friendly staff, modern rooms, convenient location, great housekeeping. There was even a umbrella in the room. The TVs can connect to appletv which was nice. The only minor negative issue i had was there is a small gap in the bathroom doors as they don't seem to properly close
Navya
Stayed 3 nights in Jan 2024
10/10 Excellent
Tyler
Travelled with family
Dec 13, 2023
Liked: Cleanliness, staff & service, amenities
The stairwell and entrance to the hotel was typically smoke-filled.
The bed was so comfortable. The room was very well sound proofed and quiet. It’s within walking distance to Kadewe and Kurfürstendamm (which is the shopping street with branded stuffs). Transportation was also convenient.
Great hotel with all the basics. This was an excellent hotel for what we needed at this portion of our trip. The rooms were small, but a little organization kept things manageable. The staff is very friendly and helpful. I would definitely stay here again.
Rebecca
Stayed 3 nights in Jun 2023
Response from Kostiantyn Hrehul on Jun 23, 2023
Dear Rebecca,We're thrilled that your stay with us left only positive impressions. Your review is the best reward for us. We hope to have the pleasure of hosting you again!With best regards,Kostiantynabout:Berlin Hotel
Very disappointing
This is a budget hotel paid at a premium price
Main entrance is shared with a budget public gym on 1st floor and foyer is filthy plus security issues
I booked extra large room at additional cost to get a room above the gym and main road traffic noise and drunks shouting at night so windows kept firmly closed with air on
5th floor reception shared as a breakfast room. Staff friendly but in experienced.
The third bed was simply a sofa with no springs and not a bed at all hard
In all paid over 700 euros for a room with cheap furniture only 3 tea bags no coffee and 2 cups for 3 people
I could have booked the Hilton for less and a room overlooking the tiergarden
I’ve stayed in Berlin 5 times this hotel was the worst
Previous Hampton by Hilton and Hilton by the zoo garden much much better
Verified traveller
Stayed 3 nights in May 2023
Response from Kostiantyn Hrehul on Jun 23, 2023
Dear Guest,Thank you for sharing your feedback. We're sorry that we failed to meet your expectations during your stay. Your satisfaction is our top priority, and we apologize for any shortcomings in our service. We take your comments seriously and will use them to improve our overall guest experience. We hope you will reconsider and give us another opportunity to exceed your expectations.With best regards,Kostiantynabout:Berlin Hotel
A very brilliant hotel in a superb central location. Had an XL room which doubled as the wdding dressing room for our daughter's big day.
The breakfast was particularly good and much better than expected.
Staff great.
Nigel
Stayed 5 nights in Apr 2023
Response from Kostiantyn Hrehul on Jun 23, 2023
Dear Nigel,Thank you for your review! We're pleased that you found our hotel cozy and comfortable. Your opinion is valuable to us. We would be happy to welcome you again in the future!With best regards,Kostiantynabout:Berlin Hotel
10/10 Excellent
Nigel
Apr 30, 2023
Nigel
Stayed 1 night in Apr 2023
Response from Kostiantyn Hrehul on Jun 23, 2023
Dear Nigelm,Thank you for your review. We're glad that you enjoyed our amenities and services. Your satisfaction is our priority, and we look forward to welcoming you back in the future!With best regards,Kostiantynabout:Berlin Hotel
Great hotel in a great location, only a 5 minute walk to the U Bahn. Staff were really friendly and helpful and even though it is on a busy road you could not tell, very quiet. The breakfast was also great
The staff was amazing, extremely helpful. The breakfast was a buffet that kept being replenished from 7 am to 11am (and it was good, a lot of salty and sugary options). The shower had good pressure and good temperature. The location was very close to the underground and train station (is at 40min from the airport by train).
The only thing that wasn't amazing was the lack of ventilation in the bathroom as well as the sliding bathroom door (it didn't close like a traditional door).
The location was convenient for my needs. Staff was friendly and helpful. My only critique was that I would’ve liked replacement water bottle since I stayed for several days.
We have stayed several times but this room was noisy from music from the gym… Nothing was done even after asking about moving rooms. Also they won’t let you late check out even for an hour or so