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Reviews of Residence Inn by Marriott Rogers

3 out of 5
Residence Inn by Marriott Rogers
4611 W Locust St, Rogers, AR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 201 out of 282 reviews" "
Rating 8 - Good. 56 out of 282 reviews" "
Rating 6 - Okay. 15 out of 282 reviews" "
Rating 4 - Poor. 6 out of 282 reviews" "
Rating 2 - Terrible. 4 out of 282 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donald D

Stayed 1 night in Mar 2024

10/10 Excellent

Jamie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds weren't very comfy
Stayed 3 nights in Feb 2024

10/10 Excellent

Jean

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleased when we arrived to see this hotel was updated and extremely clean. The front desk and the dining staff were excellent. The breakfast was your typical hotel buffet breakfast but with more options with additional condiments that made it pleasant.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sharon, Janesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff is very friendly and accommodating.
Stayed 4 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Betheen

Stayed 1 night in Nov 2023

4/10 Poor

Ingrid

Liked: Cleanliness
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent stay
The place was clean and comfortable. The breakfast was good, and the staff was kind and welcoming. I definitely would not go during the motorcycle event again because it was pretty loud. I also wish that they used little bottles of shampoo and soap because we did not want to use the big bottles in the shower for sanitary reasons. Otherwise, it wasnt a decent stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Sonja

Liked: Cleanliness
Ghtg
Stayed 2 nights in Jul 2023

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and well maintained. Staff very friendly and helpful. One suggestion if you are going to have a kitchen with pots and pans, get sheet pans for guests so they can cook things in the oven. We stayed in Residence Inns our entire 3 week vacation and this was the only one without sheet pans for cooking. I didn't inquire with staff and was told they don't have those. Otherwise, wonderful stay.
Stayed 4 nights in Jun 2023

8/10 Good

Rosana

Stayed 1 night in May 2023

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aside from renovations happening in the building, our experience was great! Loved the suite!
Stayed 1 night in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you.
It was great even though they were going through renovation. Gabe help us greatly. Great customer service and smile. Thank you
Stayed 1 night in Apr 2023

10/10 Excellent

Evelyn

Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Feb 2023
Response from Jenna on Feb 17, 2023
Thank you for your positive review! We hope to see you again!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Very clean, very quiet, breakfast was very good: sausage, scrambled eggs, oatmeal,,waffle maker with lots of toppings, plus fruit, yogurt, boiled eggs, juice dispenser had quality juice. Highly recommend.
Stayed 1 night in Jan 2023

10/10 Excellent

C L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Check was fast and easy. Room was clean and had everything I needed. Breakfast was very good. Even though the hotel was almost full, it was very quiet and peaceful.
Stayed 1 night in Dec 2022

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and very quiet. The staff was friendly and professional.

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Blah
Everything was blah and the suit was way too small for six people (2 bed room suit) we were very cramped. Everything was just not kept up a light kept turning off even tho no one was touching it the sofa had a hole in the cushion, the bath tub had a big chunk broken out of the porcelain, the carpet was old a worn, the shower drain was slow.
Stayed 3 nights in Nov 2022

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service
Dated, worn, unclean.
The hotel is worn and dated. The room was not clean. The sheets had several stains on them. I stayed two nights and housekeeping didn’t refresh the room during my stay. Tge front desk service wasn't great, but it was ok. I would not stay here again.
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Clean, quiet, comfortable, and the staff was friendly and helpful. Will definitely stay here again next time we’re in town.
Stayed 2 nights in Nov 2022

8/10 Good

Dennis

Stayed 1 night in Nov 2022

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Jenna on Oct 25, 2022
Thank you for the great review!

2/10 Terrible

LeRoy

Travelled with family
Disliked: Staff & service
LIARS
I reserved a room got confirmation and when I got there to check in did not have a room and confirmation said I was gaurrteed a room that was a lie never go back liars
Stayed 2 nights in Oct 2022
Response from Holly Denton, General Manager on Oct 12, 2022
I apologize that we were unable to accommodate your reservation request due to a hotel overbooking situation. We tried to contact you before your arrival to inform you of the circumstances.

10/10 Excellent

Kaylee

Stayed 1 night in Oct 2022
Response from Jenna on Oct 6, 2022
Thank you for your positive review! We look forward to your next stay with us in the future!

8/10 Good

Mitchell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling around
It was very relaxing, Clean and Breakfast is really good
Stayed 25 nights in Aug 2022
Response from Jenna - Front Desk on Sep 23, 2022
Thank you for your positive review! We look forward to welcoming you back to stay with us again!

4/10 Poor

Jon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had rotten food in the sink and when we turned on the garbage disposal it churned ip the spoiled food and smelled throughout our room our entire stay. As a result if this we had nats everywhere in our room
Stayed 2 nights in Sep 2022
Response from Holly Denton, General Manager on Sep 14, 2022
Jon,Thank you for your feedback. It sounds like we let you down in providing our 100% satisfaction guarantee. If you could contact me directly, I'd like to see how we can make things right. Holly Dentondenton@raymondteam.comGeneral Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Jenna - Front Desk on Sep 23, 2022
Thank you for your review! We look forward to having you back to stay with us again!

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Aug 2022
Response from Residence Inn-Rogers, AR on Aug 16, 2022
Thanks for your feedback!

10/10 Excellent

Lance, Danville

Stayed 1 night in Aug 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Natalie, Bella vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly caring staff very clean and family friendly
Stayed 5 nights in Apr 2022
Response from Holly Denton, General Manager on Jun 1, 2022
Thank you for your positive review! We look forward to welcoming you back to stay with us again!

10/10 Excellent

Amber, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the breakfast should last longer to be considerate of travelers. I was traveling from a different time zone with a 1am landing flight, so I couldn't wake up in time to enjoy it.
Stayed 1 night in May 2022
Response from Holly Denton, General Manager on Jun 1, 2022
Thank you for your positive review! I apologize that you were unable to take part of our breakfast while you were staying with us. We hope to welcome you back to stay with us again soon!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Holly Denton, General Manager on Jun 1, 2022
Thank you for your positive review!

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Holly Denton, General Manager on Jun 1, 2022
Thank you for your positive review!

10/10 Excellent

Tim

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Clean and courteous
Stayed 1 night in Apr 2022
Response from Holly Denton, General Manager on Jun 1, 2022
Thank you for your positive review!

10/10 Excellent

Kathryn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a great experience as staff were really friendly and attentive.
Stayed 6 nights in Mar 2022
Response from Kaylin on Mar 23, 2022
Thank you for the great review; we are happy to hear you enjoyed your stay!

6/10 Okay

Jimi

Travelled with family
Liked: Staff & service
This was a pretty run down room. The toilet ran every twenty seconds and the beds were not comfortable. I don’t recommend going with children. It’s says it sleeps 4 but the pullout bed was so bad my kids slept on the couch without pulling out the bed. The pots and pans are aluminum and hard to cook with. But there was a real coffee pot which we enjoyed. It was not the most relaxing space but we made it work.
Stayed 3 nights in Mar 2022

10/10 Excellent

Karley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Feb 2022
Response from Kaylin on Mar 19, 2022
Thank you for the review; we are happy to hear you enjoyed your stay!

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our home away from home
Great staff, great breakfast, great area!
Stayed 4 nights in Dec 2021
Response from MJD on Feb 3, 2022
Glad you had a great time.

8/10 Good

marshall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fridge and kitchen stuff was a little dated but the room was clean, all the staff are very friendly and helpful and it was right in the middle of great eating and shopping. Also pretty much 10 minutes from everything we wanted to do and either Rogers or Bentonville.
Stayed 2 nights in Dec 2021
Response from MJD on Jan 3, 2022
Thank you for staying with us! We are looking forward to a full renovation soon.

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from MD on Dec 20, 2021
Thank you for your feedback--We look forward to your next visit with us!

10/10 Excellent

Brian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice, clean....would definitely stay again
Stayed 1 night in Dec 2021
Response from MD on Dec 20, 2021
Thank you for your feedback--We look forward to your next visit with us!

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite place
There are no extra blankets in the room… the beds are tilted head down.. the pillows are to soft amd constantly trying to fluff them
Stayed 3 nights in Nov 2021
Response from MD on Dec 20, 2021
Thank you for your feedback--We look forward to your next visit with us!

2/10 Terrible

Elizabeth

Stayed 1 night in Nov 2021
Response from MD on Dec 20, 2021
Thank you for your feedback--We look forward to your next visit with us!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only not great thing to say was I wish they had automatic doors for the lobby. That was the only not pleasant thing is when I had to open the door and pull my luggage at same time. Great location great place
Stayed 2 nights in Nov 2021
Response from md on Dec 20, 2021
Thank you for your feedback--We look forward to your next visit with us!

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and comfortable, We were in town for our anniversary and to visit Crystal Bridges and this motel was an easy 5-10 min drive there.
Stayed 1 night in Oct 2021
Response from Mary on Nov 3, 2021
Thank you for sharing your positive experience! We hope to see you again in the future.

10/10 Excellent

Patricia, Colorado Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The breakfast staff Noelia and Isabel were the best! So friendly and helpful! Wants to make you stay there again!
Stayed 5 nights in Oct 2021
Response from Mary on Nov 3, 2021
Thank you for sharing your experience with us! We hope that you return to the Residence Inn in the future next time you visit Northwest Arkansas.