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Reviews of Homewood Suites by Hilton Bentonville-Rogers

3 out of 5
Homewood Suites by Hilton Bentonville-Rogers
4302 W Walnut St, Rogers, AR

Reviews

9.6

Exceptional

Rating 10 - Excellent. 475 out of 624 reviews" "
Rating 8 - Good. 129 out of 624 reviews" "
Rating 6 - Okay. 17 out of 624 reviews" "
Rating 4 - Poor. 2 out of 624 reviews" "
Rating 2 - Terrible. 1 out of 624 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Juana R

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Stephanie on Apr 1, 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Buck

Stayed 2 nights in Mar 2024

8/10 Good

Kenneth, Shrewsbury

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in a retail/dining center. Easy to get to interstate or to downtown. Local bars and food establishments as well as chains to choose from.
Stayed 2 nights in Mar 2024
Response from Stephanie on Mar 27, 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Stephen, Rogers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The breakfast varied each day and was warm and delicious. The room was spacious and quiet. I enjoyed every part of my stay here and will definitely come back again when I'm in town.
Stayed 4 nights in Mar 2024
Response from Stephanie on Mar 26, 2024
Thank you for your feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to seeing you again on your next visit!

10/10 Excellent

BrianandPenelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Stephanie on Mar 11, 2024
Thank you for your feedback! We hope to see you again soon.

10/10 Excellent

Brian, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Mar 2024
Response from Stephanie on Mar 4, 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
Our check in was fast and easy. The room was clean. The staff was nice and welcoming
Stayed 1 night in Feb 2024
Response from Stephanie on Feb 26, 2024
Thank you for your feedback. We are glad to hear that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
cleanliness was excellent. Breakfast was very good. Quiet.
Stayed 1 night in Feb 2024
Response from Stephanie on Feb 19, 2024
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

Werner

Travelled with family
Liked: Staff & service, amenities
Property was a little dated, bathroom really small. Staff was quick in fixing issues with shower.
Stayed 5 nights in Feb 2024
Response from Stephanie on Feb 14, 2024
Thank you for your feedback. I am sorry to hear that you had issues in your room, but happy to hear that we got it fixed for you quickly. We hope to see you again soon.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for just one night. Super easy check-in. Clean and comfortable room. No complaints at all. Would use this hotel again if I'm ever in the area.
Stayed 1 night in Jan 2024
Response from Stephanie on Feb 14, 2024
Thank you for your feedback. We are so glad ot hear you enjoyed your stay with us. We hope to see you again!

8/10 Good

PENNI, McPherson

Stayed 1 night in Jan 2024
Response from Stephanie on Feb 14, 2024
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, will stay here next time we're in the area.
Stayed 2 nights in Jan 2024
Response from Stephanie on Jan 16, 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay and we look forward to your next visit.

6/10 Okay

Elizabeth

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Toilet mechanism malfunctioning and shower drain terribly slow
Stayed 2 nights in Dec 2023
Response from Stephanie on Dec 25, 2023
Thank you for your feedback. I am so sorry that you experienced maintenance troubles in your room. I will follow up on your concerns and ensure others aren’t disappointed. We hope you will stay with us again.

10/10 Excellent

Karol Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room
It was a beautiful room, friendly staff, great breakfast.. lovely stay.
Stayed 1 night in Dec 2023
Response from Stephanie on Dec 20, 2023
Thank you for your feedback. We are glad you had a wonderful experience with us. We hope to see you again soon!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stat. Only issue was had trouble starting the shower. Knob was loose and had to push hard to start & stop.
Stayed 1 night in Dec 2023
Response from Stephanie on Dec 8, 2023
Thank you for your feedback. I will have someone follow up on your concerns with the shower handle. We hope to see you again!

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Good breakfast
Stayed 2 nights in Nov 2023
Response from Stephanie on Nov 28, 2023
Thank you for your feedback! Glad you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Stephanie on Nov 27, 2023
Thank you for your feedback!

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Stephanie on Nov 20, 2023
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice and clean, rooms were smaller that other Homewood suits
Stayed 2 nights in Nov 2023
Response from Madalyne on Nov 13, 2023
Thank you for taking the time to provide us with your feedback. It is great to hear that you were satisfied with the cleanliness of the room. I am sorry to hear that you felt the room was too small. We hope that we can have you as a guest again soon!

10/10 Excellent

Luci

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable
Stayed 1 night in Nov 2023
Response from Madalyne on Nov 13, 2023
We're so happy to hear that you had a great stay with us! We hope to have you as a guest again soon.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the price. Great staff
Stayed 1 night in Nov 2023
Response from Stephanie on Nov 7, 2023
Thank you for your feedback! We are glad you enjoyed your time with us. We look forward to your next visit!

6/10 Okay

Ronald

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Staff was not helpful
Stayed 2 nights in Oct 2023
Response from Stephanie on Oct 26, 2023
Thank you for your feedback. I am so sorry that you felt our team was not helpful. I would love to know more about your experience. If you would like to reach out to me directly, I would really appreciate it. We hope you will give us another chance.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property accommodations
Stayed 2 nights in Oct 2023
Response from Stephanie on Oct 24, 2023
Thank you for your feedback. We are glad to hear that you enjoyed your time with us. We can't wait to welcome you back home!

10/10 Excellent

Mark

Stayed 2 nights in Oct 2023
Response from Stephanie on Oct 24, 2023
Thank you for your feedback! We are glad to hear that it was a great stay and we look forward to seeing you again soon!

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, friendly staff. Will stay again.
Stayed 2 nights in Oct 2023
Response from Stephanie on Oct 23, 2023
Thank you for your feedback! We are glad to hear that you enjoyed your time with us. We look forward to seeing you again soon!

10/10 Excellent

Deann

Liked: Cleanliness, property conditions & facilities
It was clean & quiet.
Stayed 1 night in Oct 2023
Response from Stephanie on Oct 24, 2023
Thank you for your feedback. We are glad you enjoyed your stay with us. We look forward to your next visit!

10/10 Excellent

Gary

Stayed 2 nights in Oct 2023
Response from Stephanie on Nov 7, 2023
Thank you for your feedback! We are glad you enjoyed your time with us. We look forward to your next visit!

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Stephanie on Oct 20, 2023
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable!
It was amazingly clean and comfortable! Thanks sooo much! I told the housekeepers there too. :-)
Stayed 1 night in Oct 2023
Response from Stephanie on Oct 12, 2023
Thank you for your feedback. We are glad you enjoyed your time with us and am glad you found it to be amazingly clean!! We hope to see you again soon!

8/10 Good

Sarah

Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2023
Response from Stephanie on Oct 17, 2023
Thank you for your feedback. We are glad to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access.
Stayed 2 nights in Sep 2023
Response from Stephanie on Sep 25, 2023
Thank you for your feedback. We are glad you enjoyed your stay and look forward to seeing you tomorrow!

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and large rooms! Loved the size of the kitchenette.
Stayed 1 night in Sep 2023
Response from Stephanie on Sep 24, 2023
Thank you for your feedback. We are glad you enjoyed your time with us. We hope to see you again soon!

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room with the kitchenette. We were by elevator but it was quiet. Lobby, breakfast, lobby bathroom very clean. Staff was friendly.
Stayed 1 night in Sep 2023
Response from Stephanie on Sep 22, 2023
Thank you for your feedback. We are happy to hear that you enjoyed your time with us. We look forward to seeing you again soon.

8/10 Good

Christy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel off highway
There was an issue with the room I was given when I checked in. All in all it was a good overnight stay. Would stay again.
Stayed 1 night in Sep 2023
Response from Stephanie on Sep 18, 2023
We appreciate your feedback. I apologize that you had an issue with your room but hope that we were able to get that resolved for you. Look forward to seeing you again soon!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Lots of room for the price. I love having a separate seating area.
Stayed 3 nights in Sep 2023
Response from Stephanie on Sep 18, 2023
Thank you for the feedback. We are glad to hear that you had a great stay, and we look forward to seeing you again soon!

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Staff was very helpful. Will come stay again when in the area.
Stayed 1 night in Sep 2023
Response from Stephanie on Sep 18, 2023
Thank you for your feedback. Glad to hear that our team took good care of you! We look forward to seeing you again soon!

10/10 Excellent

Nikki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Stephanie on Sep 13, 2023
Thank you for your feedback! We are glad to hear that you enjoyed your time with us. We hope to see you again soon!

2/10 Terrible

Donna

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Stephanie on Sep 13, 2023
Thank you for your feedback. Please feel free to reach out to me in regards to your stay. We want our guests to have the best experience here and if there were any issues, we want to make them right. Thank you!

8/10 Good

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced, clean and for the most part quiet. I came back to the hotel at 10:30pm and there was very little parking left so I had to walk a bit which made me notice that the lighting could be better.
Stayed 1 night in Sep 2023
Response from Madalyne on Sep 12, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We appreciate your feedback about our parking lots. This is something we will bring to our management team to look into. The safety of our guests is one of our top priorities. We can’t wait to welcome you home again soon!

8/10 Good

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. Only thing that we seen that needs attention. Is the carpeting in the Hallways. They were stained & dirty looking. We was worried about our room . Until we went into our room. But the staff and everything else was great.
Stayed 3 nights in Aug 2023
Response from Stephanie on Sep 7, 2023
Thank you for your feedback. I am sorry the hallways were not as clean as you would expect. This is something we are constantly working on everyday in house as well as we have a professional company come monthly to try and stay on top of this. We hope to see you again soon!

8/10 Good

Jeff

Stayed 2 nights in Aug 2023
Response from Stephanie on Sep 20, 2023
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was clean and staff was frendly.
Stayed 3 nights in Aug 2023
Response from Stephanie on Sep 7, 2023
Thank you for your feedback. I am glad to hear that you enjoyed your time with us. We hope to see you again soon!

8/10 Good

Casey

Business traveller
Liked: Amenities
O
Stayed 1 night in Aug 2023
Response from Stephanie on Aug 25, 2023
Thank you for your feedback. We are glad to hear that you enjoyed your time with us. We look forward to your next visit!

10/10 Excellent

Misty, Murfreesboro

Room was nice had a great set up for a two bedroom
Stayed 1 night in Aug 2023
Response from Stephanie on Aug 25, 2023
Thank you for your feedback. We are glad to hear that you enjoyed your time with us. We look forward to your next visit!

10/10 Excellent

Cassandra

Stayed 1 night in Aug 2023
Response from Stephanie on Sep 18, 2023
Thank you for your feedback. We are glad that you enjoyed your time with us. We hope to see you again soon!

10/10 Excellent

Stephen

Nice and clean
Stayed 1 night in Aug 2023
Response from Stephanie on Aug 25, 2023
Thank you for your feedback. We are glad to hear that you enjoyed your time with us. We look forward to your next visit!

10/10 Excellent

Julia

Stayed 1 night in Aug 2023
Response from Madalyne on Sep 12, 2023
hank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Stephanie on Aug 7, 2023
Thank you for your feedback.

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Stephanie on Jul 10, 2023
Thank you for your feedback. We are glad to see you enjoyed your time here with us. We hope to see you again soon!

10/10 Excellent

Ed

Stayed 1 night in Apr 2023
Response from Stephanie on May 31, 2023
Thank you for your feedback. We are glad to hear you enjoyed your stay with us.