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Reviews of Comfort Suites Bentonville - Rogers

2.5 out of 5
Comfort Suites Bentonville - Rogers
2011 Se Walton Blvd, Bentonville, AR

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 1000 reviews" "
Rating 8 - Good. 333 out of 1000 reviews" "
Rating 6 - Okay. 91 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Dallin Van

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was wonderful. The key cards were so finicky. We were only there for 3 nights but we had to get new cards 4 times. They were doing some construction and the facilities were not great. The breakfast (particularly the eggs) were not good.
Stayed 3 nights in Apr 2024
Response from Ashton on Apr 18, 2024
Dear Dallin Van,Thank you for your feedback. We love to read you found the staff wonderful! We will be sure to pass along your kind words. We sincerely apologize for the issues you experienced with the key cards, renovation, and eggs. We will review your comments with our team to address any possible issues. Thank you for the opportunity to earn your business - safe travels.

4/10 Poor

Jerry, Spokane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under reconstruction in the dining area, the front lobby, the hallway, pool area and first floor. It was dirty and noisy and there was construction materials everywhere to include large carts and a luggage cart stuffed in the fitness center. This property should have been closed until repairs were completed.
Stayed 1 night in Apr 2024
Response from Ashton on Apr 11, 2024
Dear Jerry,Thank you for choosing to stay with us. We sincerely apologize for the issues you experienced during your time with us. We are currently working to refresh our property and look forward to sharing it with our guests. Thank you for the opportunity to earn your business - safe travels.

10/10 Excellent

Carissa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!!
Stayed 1 night in Apr 2024
Response from Ashton on Apr 11, 2024
Dear Carissa,We love to read you had a great experience! We hope to accommodate you the next time you visit Bentonville - safe travels!

8/10 Good

Thomas

Business traveller, Travelled with partner
Liked: Cleanliness
On Saturday morning 4/6/24 very rude front desk man. Was a very strict enforcer of the shall not eat prior to the exact 7:00 start time for the breakfast hot food. Even though it was mostly all already ot and ready. We were use to the hot food time of 6:30 during the week. He did not care!
Stayed 4 nights in Apr 2024
Response from Ashton on Apr 9, 2024
Dear Thomas,Thank you for your feedback. We will be sure to investigate the guest service issue you experienced and address those concerns. We appreciate the opportunity to earn your business and hope to be your hotel of choice in the future - safe travels!

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to our destination. Easy access
Stayed 1 night in Mar 2024
Response from Ashton on Mar 25, 2024
Dear Eleanor,Thank you for your positive feedback! We hope to accommodate you the next time you visit Bentonville - safe travels!

8/10 Good

Gary

Stayed 1 night in Mar 2024
Response from Ashton on Apr 11, 2024
Dear Gary,Thank you for your positive feedback! We hope to be our hotel of choice the next time you visit Bentonville - safe travels!

10/10 Excellent

Noah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place put the comfort back in comfortable! It was a pleasant stay the entire trip. Highly recommend to anyone visiting the Bentonville area.
Stayed 4 nights in Jan 2024
Response from Ashton on Mar 18, 2024
Dear Noah,Your kind words are much appreciated! It's fantastic to read you experienced a comfortable stay with us. We look forward to seeing you the next time you visit Bentonville - safe travels!

4/10 Poor

Gretchen

Stayed 2 nights in Mar 2024
Response from Ashton on Apr 2, 2024
Dear Gretchen,We sincerely apologize for the negative experience you had staying with us. If there is anything specific we could do to improve our services please let us know - safe travels.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had really nice and clean rooms. Great breakfast every day!
Stayed 3 nights in Mar 2024
Response from Ashton on Mar 5, 2024
Dear Christine,Thank you so much for your positive feedback! It was lovely to read you found our rooms nice, clean, and breakfast great! We hope to be your hotel of choice in the future - safe travels!

10/10 Excellent

Kassidy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked behind a yummy Chinese buffet...
Stayed 1 night in Mar 2024
Response from Ashton on Mar 4, 2024
Dear Kassidy,It's fantastic to read you enjoyed our property's location! We hope to see you again soon - safe travels!

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The h0t tub is large the indoor pool is clean although it could be a couple degrees warmer
Stayed 1 night in Feb 2024
Response from Ashton on Mar 4, 2024
Dear Gary, Thank you for your feedback! We will review our hot tub's temperature to ensure it's within the preferred parameters. We hope to accommodate you in the future - safe travels!

10/10 Excellent

Lee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, comfortable beds and linens. Full continental breakfast, includes eggs and waffles.
Stayed 1 night in Feb 2024
Response from Ashton on Feb 26, 2024
Dear Lee,Thank you for choosing to stay with us! It's fantastic to read you found our rooms nice, beds and linens comfortable, and you enjoyed the breakfast! We hope to be your hotel of choice the next time you visit Bentonville - safe travels!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed several times when in town. Not on a busy road, but easy to get to one. Clean and quiet
Stayed 1 night in Feb 2024
Response from Ashton on Feb 22, 2024
Dear Dawn,We greatly appreciate your positive feedback! We love reading you have routinely stayed with us finding the hotel clean and quiet! We look forward to accommodating you in the future - safe travels!

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfort
Stayed 3 nights in Feb 2024
Response from Ashton on Feb 21, 2024
Dear Daniela,We love to read you found our property very clean and comfortable! We hope to see you again soon - safe travels!

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and comfortable, the staff was friendly and competent, breakfast was included and was quite tasty. Overall a very nice stay at a reasonable price. Convenient location.
Stayed 3 nights in Feb 2024
Response from Ashton on Feb 19, 2024
Dear Rogers,Thank you very much for your review! We love when our guests enjoy their time with us. It's excellent to read you found the room large, comfortable, staff friendly & competent, and breakfast tasty! We hope you book with us again - safe travels!

10/10 Excellent

Joy

Stayed 1 night in Feb 2024
Response from Ashton on Mar 21, 2024
Dear Joy,Thank you so much for your positive feedback! We absolutely love facilitating a positive experience for our guests. We hope to see you again soon - safe travels!

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Feb 2024
Response from Ashton on Feb 13, 2024
Dear Alexander,Thank you very much for your positive feedback! We hope to see you again soon - safe travels!

10/10 Excellent

Kelcei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, wonderful staff
Stayed 2 nights in Dec 2023
Response from Ashton on Feb 1, 2024
Dear Kelcei,Thank you for your positive feedback! We love to read you found our hotel clean and staff wonderful! We hope to see you again soon - safe travels!

10/10 Excellent

NANCY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ashton on Jan 22, 2024
Dear Nancy,Thank you for choosing to stay with us! We hope to see you again soon - safe travels!

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Jan 2024
Response from Ashton on Jan 22, 2024
Dear Steve,Thank you for your feedback! We enjoy seeing you had a pleasant stay! We hope to see you again soon - safe travels!

6/10 Okay

Tiana

Staff was a bit rude at check out. Breakfast was okay and the area wasn’t the best.
Stayed 1 night in Dec 2023
Response from Ashton on Jan 16, 2024
Dear Tiana,Thank you for staying with us. We sincerely apologize for the issues you experienced with the staff and area. We have taken your feedback to our team for review. Thank you for the opportunity to earn your business - safe travels.

2/10 Terrible

Keng

Travelled with group
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Ashton on Jan 16, 2024
Dear Keng,Thank you for choosing to stay with us. We sincerely apologize for the negative experience you had. If there is anything specific we could do to improve our services please let us know - safe travels.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Ashton on Jan 5, 2024
Dear Steve,Thank you kindly for your positive feedback! It's always a pleasure to see that we met our guests' expectations. We hope to see you again soon - safe travels!

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Oct 2023
Response from Ashton on Jan 2, 2024
Dear Ashley,Thank you for staying with us! We hope to accommodate you the next time you visit NWA - safe travels!

10/10 Excellent

Sarah K

Stayed 1 night in Dec 2023
Response from Ashton on Jan 2, 2024
Dear Sarah K,Thank you very much for your positive feedback! We hope to see you again soon - safe travels!

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ashton on Dec 26, 2023
Dear Annie,Thank you for your feedback! We enjoy seeing you enjoyed your time with us. We hope to accommodate you again in the future - safe travels!

4/10 Poor

Traci

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ashton on Dec 18, 2023
Dear Traci,Thank you for your feedback. We sincerely apologize you did not enjoy your stay with us. If there is anything specific we could do to improve our services please let us know - safe travels.

8/10 Good

John

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Ashton on Dec 18, 2023
Dear John,Thank you for your feedback! We hope to be your hotel of choice in the future - safe travels!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ashton on Dec 15, 2023
Dear Donald,Thank you for your positive feedback! We hope to accommodate you in the future - safe travels!

6/10 Okay

Cynthia

Travelled with family
Liked: Staff & service
For an older hotel it was suitable for one night
Stayed 1 night in Nov 2023
Response from Ashton on Dec 7, 2023
Dear Cynthia,Thank you for choosing to stay with us. If there is anything specific we can do to improve our services please let us know. Safe travels!

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😋 yummy breakfast. Fun pool. Spacious. Very helpful staff:)
Stayed 2 nights in Nov 2023
Response from Ashton on Nov 29, 2023
Dear Laurie,Thank you for your positive feedback! It's fantastic to read you enjoyed the breakfast, pool, and found our staff very helpful. We will be sure to pass along your kind words. We hope to be your hotel of choice in the future - safe travels!

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from Ashton on Dec 18, 2023
Dear Robert,It's fantastic to see you enjoyed staying with us! We hope to see you again soon - safe travels!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, had maid service on a 2-day stay! Beds are soft and the room is a good size. Parking is convenient, lots of restaurants and shops nearby. Will definitely be back!
Stayed 2 nights in Nov 2023
Response from Ashton on Nov 28, 2023
Dear Paul,It's lovely to read you found our property clean, beds soft, room size good, and parking convenient! We hope to accommodate you in the future - safe travels!

10/10 Excellent

Donald

Stayed 2 nights in Nov 2023
Response from Ashton on Dec 15, 2023
Dear Donald,Thank you for choosing to stay with us! We hope to see you the next time you visit Bentonville - safe travels!

10/10 Excellent

Marsha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean and staff very nice.
Stayed 2 nights in Nov 2023
Response from Ashton on Nov 16, 2023
Dear Marsha,Thank you for your feedback! It's excellent to read you found our hotel clean and staff very nice! We hope to see you again soon - safe travels!

10/10 Excellent

Tony

Stayed 2 nights in Nov 2023
Response from Ashton on Dec 5, 2023
Dear Tony,Thank you for your positive feedback! We hope to see you again soon - safe travels!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable.
Stayed 1 night in Nov 2023
Response from Ashton on Nov 9, 2023
Dear Janet,Thank you for the positive feedback on the bed comfort! We hope you visit us again on your next trip to Bentonville - safe travels!

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hot water took 20 minutes to get to the shower….
Stayed 1 night in Nov 2023
Response from Ashton on Nov 9, 2023
Dear Sophie,Thank you for the choosing to stay with us during your visit to Bentonville. We sincerely apologize for the issue you experienced with the hot water. This has been brought to our team's attention so the issue may be investigated. We hope to accommodate you again in the future - safe travels!

10/10 Excellent

Maureen, New Orleans

Travelled with partner
Liked: Amenities, property conditions & facilities
There was plenty of parking, the building is far from the busy street. Great hot tub/pool area, very good breakfast.
Stayed 1 night in Nov 2023
Response from Ashton on Nov 6, 2023
Dear Maureen,We love reading your found plenty of parking, enjoyed the hotel's location, found the pool area great, and breakfast very good! We hope to be your hotel of choice in the future - safe travels!

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ashton on Oct 31, 2023
Dear Judith,Thank you for your positive feedback! We hope to be your hotel of choice in the future - safe travels!

2/10 Terrible

Lizbeth

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ashton on Oct 30, 2023
Dear Lizbeth,We sincerely apologize for the negative experience you had staying with us. If there is anything we can do to improve our services please let us know - safe travels.

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ashton on Oct 30, 2023
Dear Hannah,Thank you for your positive feedback! We hope to see you again soon - safe travels!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ashton on Oct 26, 2023
Dear Angela,We love to see you enjoyed your time with us! We hope to see you again soon - safe travels!

8/10 Good

Kimberly

Liked: Staff & service
Stayed 3 nights in Oct 2023
Response from Ashton on Oct 24, 2023
Dear Kimberly, Thank you for your positive feedback! We hope to see you again soon - safe travels!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great, just high rate due to football game.
Stayed 1 night in Oct 2023
Response from Ashton on Oct 23, 2023
Dear Frank,Thank you for choosing our hotel during your trip to Bentonville! We hope to see you again soon - safe travels!

10/10 Excellent

Doyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ashton on Oct 23, 2023
Dear Doyle,We enjoyed accommodating you on your travels. We hope to the next time you visit Bentonville as well - safe travels!

10/10 Excellent

KARI

Stayed 1 night in Oct 2023
Response from Ashton on Oct 23, 2023
Dear Kari,Thank you for choosing to stay with us! We hope to see you again soon - safe travels!

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 2 nights in Oct 2023
Response from Ashton on Oct 16, 2023
Dear Rhonda,Thank you for your positive feedback! We hope to see you again soon - safe travels!

8/10 Good

Sandra K

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 7 nights in Oct 2023
Response from Ashton on Oct 12, 2023
Dear Sandra K,We love to read you found our facilities nice! We hope to see you again soon - safe travels!

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 4 nights in Oct 2023
Response from Ashton on Nov 28, 2023
Dear Sherri,Thank you for your positive feedback! We hope to see you again soon - safe travels!