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Reviews of The Boulevard Inn & Bistro

3.5 out of 5
The Boulevard Inn & Bistro
521 Lake Blvd, Saint Joseph, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1001 reviews" "
Rating 8 - Good. 208 out of 1001 reviews" "
Rating 6 - Okay. 54 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Stayed 1 night in Apr 2024

4/10 Poor

Anne

Travelled with partner
Disliked: Property conditions & facilities
Under construction. Kinda shabby. No way this is a 4 star. Would NoT recommend
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there is fantastic, newly renovated rooms are very nice. Fantastic location for a getaway.
Stayed 1 night in Apr 2024
Response from Rita Downey - General Manager on Apr 10, 2024
Thank you for your patronage and feedback. We're delighted to know that you enjoyed your stay at The Boulevard Inn.

6/10 Okay

Paul S.

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone on the staff is super. they make you feel welcome and the cleanliness of the rooms is great
Stayed 1 night in Apr 2024
Response from Rita Downey - General Manager on Apr 8, 2024
Thank you for your recent patronage and feedback. We look forward to your return to The Boulevard Inn.

10/10 Excellent

GERARDO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to go
Stayed 1 night in Mar 2024
Response from Rita Downey - General Manager on Apr 8, 2024
Thank you for staying at The Boulevard Inn, St. Joseph. We are happy that you enjoyed your time with us.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Patrick, Grand Rapids

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled & beautiful, one of the best hotels & rooms I’ve brought my family too. Staff is exceptionally great. We arrived early morning by train. They allowed us to keep our luggage by the lobby desk & even went the extra few miles to check in early (around noon). Phenomenal room service & food. Amazing view. The remodeling work that’s currently being done isn’t an issue one bit, highly recommended hotel to stay at!
Stayed 1 night in Mar 2024
Response from Rita Downey - General Manager on Mar 25, 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn and greatly appreciate your staff recognition. We look forward to serving you again.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot as always!
Stayed 1 night in Mar 2024
Response from Rita Downey - General Manager on Mar 25, 2024
Thank you for staying with us at The Boulevard Inn. We are delighted to know you enjoyed your time in St. Joseph.

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
STAFF WAS AMAZINGLY ATTENTIVE
Stayed 1 night in Mar 2024
Response from Rita Downey - General Manager on Mar 25, 2024
Thank you for staying with us at The Boulevard Inn. We are delighted to know you enjoyed your time in St. Joseph and greatly appreciate the staff recognition.

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rita Downey - General Manager on Mar 25, 2024
Thank you for your patronage and feedback. We look forward to serving you at The Boulevard Inn again.

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here and it is a decent value in the off-season. Large rooms with a full sized refrigerator and the bathroom sink is outside the commode/shower room. Great views of the lake on the west facing rooms.
Stayed 1 night in Feb 2024
Response from Rita Downey - General Manager on Feb 26, 2024
Thank you for your recent patronage and feedback. We're delighted that our suites at The Boulevard Inn made for a comfortable stay.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were excellent and had some great recommendations for breakfast.
Stayed 2 nights in Feb 2024
Response from Rita Downey - General Manager on Feb 26, 2024
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn, and that our staff were helpful. We look forward to serving you again.

10/10 Excellent

Sergiy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to two bedroom suit for free and got $25 gift for using in Bistro restraint. It was sweet
Stayed 2 nights in Feb 2024
Response from Rita Downey - General Manager on Feb 23, 2024
Thank you for your recent patronage and feedback. We are happy to hear that you enjoyed your stay at The Boulevard Inn, along with dining in the Bistro on the Boulevard.

10/10 Excellent

Laura, Brookfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Feb 2024
Response from Rita Downey - General Manager on Feb 19, 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay when visiting St Joseph
Stayed 2 nights in Jan 2024
Response from Rita Downey - General Manager on Feb 6, 2024
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn. We look forward to your return.

10/10 Excellent

PEGGY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Rita Downey - General Manager on Feb 6, 2024
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

Eilleen

Travelled with partner
Liked: Cleanliness, staff & service
This is a very nice hotel and is so convenient to the shops and restaurants in St. Joe. We enjoy coming up in the winter to enjoy the quiet and beauty of this lovely town.
Stayed 1 night in Jan 2024
Response from Rita Downey - General Manager on Feb 5, 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

gwen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel at least 6 times a year or more. Love the bistro and bar, the rooms are clean, great views of the lake, walkable to everything beach, restaurants, shops, etc...the staff is friendly and helpful at all times.
Stayed 3 nights in Jan 2024
Response from Rita Downey - General Manager on Feb 5, 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn & Bistro. We look forward to serving you again.

10/10 Excellent

Timothy J

Stayed 1 night in Jan 2024
Response from Rita Downey - General Manager on Mar 25, 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

Donna, Northville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay this time, but lovely as always. Received a surprise upgrade to a suite—just wish I had been there longer to appreciate it!
Stayed 1 night in Jan 2024
Response from Rita Downey - General Manager on Jan 29, 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn and look forward to serving you again.

2/10 Terrible

Pushpinder

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from R. Downey - General Manager on Jan 11, 2024
Thank you for your patronage. Please don't hesitate to let us know how we could have better served you.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and comfortable
First place that was comfortable sleeping no aches or pains in AM. It was very clean and aervice was great. The breakfast was amazing. Thank you will be back.
Stayed 1 night in Jan 2024
Response from Rita Downey - General Manager on Jan 8, 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn. We look forward to seeing you again.

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another good stay here. Always a good experience.
Stayed 2 nights in Dec 2023
Response from Rita Downey - General Manager on Jan 8, 2024
Thank you for your patronage and feedback.

10/10 Excellent

Taneisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. I loved the cleanliness and the atmosphere. It was a wonderful stay.
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on Jan 8, 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn. We look forward to seeing you again.

10/10 Excellent

ryan j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on Jan 29, 2024
Thank you for your recent patronage and feedback. We're happy to know that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

Brian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect to take advantage of the beach and the decorations on the bluff. Everything is within walking distance. The staff are friendly, knowledgeable, and friendly.
Stayed 4 nights in Dec 2023
Response from Rita Downey - General Manager on Jan 5, 2024
Thank you for your patronage and feedback. We are delighted that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best
Very relaxing, comfortable and enjoyable!!
Stayed 2 nights in Dec 2023
Response from Rita Downey - General Manager on Dec 31, 2023
Thank you for your patronage and feedback. We are delighted that you enjoyed your time at The Boulevard Inn. We look forward to serving you again.

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on Jan 29, 2024
Thank you for your recent patronage and feedback. We're happy to know that you enjoyed your stay at The Boulevard Inn.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Rita Downey - General Manager on Dec 28, 2023
Thank you for your recent patronage. The Boulevard Inn looks forward to serving you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on Dec 26, 2023
Thank you for your recent patronage and feedback. We are delighted that you enjoyed your stay with us.

8/10 Good

Thad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on Dec 28, 2023
Thank you for your recent patronage. The Boulevard Inn looks forward to serving you again.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, many restaurants in walking distance, plus shops. On bluff with fabulous views of lake and bluff (especially lit for the Holidays).
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on Dec 24, 2023
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn. St. Joseph, Michigan, is definitely a magical place to be this time of year.

10/10 Excellent

Renae

Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on Dec 25, 2023
Thank you for your patronage and feedback. Happy Holidays from The Boulevard Inn!

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on Dec 24, 2023
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay with us.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our visit! We spent two nights for our 40th anniversary the week before Christmas, and the hotel was decorated beautifully for the season! The hotel is easy walking distance to shopping and restaurants. It's situated perfectly near Lake Michigan. We had dinner at the Bistro, and it was a wonderful experience. The staff was the best! We had no issues whatsoever, and we were treated professionally and with kindness. We liked the traditional ambience of the hotel. There was a bit of wall paper in the bathroom that needs replacing probably due to steam damage from showers, but nothing major. We are very thankful for memories made during our stay!
Stayed 2 nights in Dec 2023
Response from Rita Downey - General Manager on Dec 18, 2023
Thank you for your recent patronage and feedback. We are delighted that you selected The Boulevard Inn & Bistro to celebrate your 40th anniversary and look forward to serving you again.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on Dec 18, 2023
Thank you for your patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect !
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on Dec 20, 2023
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn, St. Joseph.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location, not so great check-in
Our check in process was timely, but when we got to our room on the 7th floor with our luggage, the door wouldn’t unlock. So after 2 trips down the elevator to the front desk, maintenance person was sent to try to fix the door. After that didn’t work, our 3rd trip down, we asked for a different room. Would have been nice to have gotten a couple of drink vouchers for the 30+ minutes wasted just getting into our room. And it was very late in the day. Otherwise, the hotel is lovely, upscale, wonderful location.
Stayed 1 night in Oct 2023
Response from Rita Downey - General Manager on Dec 18, 2023
Thank you for your patronage and feedback. We sincerely apologize for the inconvenience caused by the malfunctioning door lock.

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on Dec 13, 2023
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn.

6/10 Okay

Nicole

Business traveller
Liked: Cleanliness, property conditions & facilities
The room next to me had a party and were yelling and screaming until after midnight. I chose this hotel so I could have a nice dinner at the restaurant on property. The restaurant was closed! Woman at the front desk was a bot rude upon check in. Room was large and clean. Parking was easy.
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on Dec 13, 2023
Thank you for your patronage and feedback. We regret the noise disturbance and appreciate that it you brought it to our attention so that it could be dealt with.

8/10 Good

Elliot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Rita Downey - General Manager on Dec 13, 2023
Thank you for your patronage and feedback.

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very well managed
We stayed this past Saturday night and enjoyed every aspect of the hotel. The parking behind the hotel was convenient and close to the back entrance and check-in desk. I reserved 2 rooms, one for my wife and I, and the other for our friends we were traveling with on a little wine trail weekend. The check-in was smooth and we ended up in rooms on the fourth floor with views of Lake Michigan even though the reservation showed a standard suite with a city view. The suite was large, opening to a kitchen and living room with a separate doorway to the bedroom and bathroom. The bathroom sink was outside of the toilet/bath which is always nice setup. The king bed was very comfortable, though I personally didn't care for the pillows as they were quite hard. The elevators were quick and the entire property was clean, well cared for, if not a bit dated. The rooms were quiet except when a train goes by. We had an Expedia bonus of $25 off at the on-site restaurant/bar which we used at breakfast. The breakfast options were excellent and the staff was extremely friendly and attentive, with nearly everyone in festive garb. Our waiter, Chris, was on top of everything. I had the bagel and lox and it was very tasty. We even had a visit from Santa, so the experience was fun and relaxed. Checkout went smoothly as well.
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on Dec 5, 2023
Thank you for your recent patronage and detailed feedback. We are delighted that you enjoyed your time with us and have shared your experiences with our staff.

10/10 Excellent

carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on Dec 5, 2023
Thank you for your patronage and feedback. We look forward to serving you again.

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from Rita Downey - General Manager on Dec 5, 2023
Thank you for your patronage and feedback. We look forward to serving you again.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were professional, the hotel restaurant was awesome! The rooms worked out great!
Stayed 3 nights in Nov 2023
Response from Rita Downey - General Manager on Dec 5, 2023
Thank you for your patronage and feedback of The Boulevard Inn. We are delighted that you enjoyed your time with us and appreciate your recognition of our valuable staff.

10/10 Excellent

Laura

Stayed 1 night in Nov 2023
Response from Rita Downey on Dec 18, 2023
Thank you for your patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

Abby

Stayed 1 night in Nov 2023
Response from Rita Downey - General Manager on Dec 13, 2023
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn.

8/10 Good

Tim

Liked: Cleanliness, staff & service, room comfort
Perfect location - a step back in time
The location is absolutely wonderful and it was the perfect place to stay after the Notre Dame game. The hotel is pretty much the same as it was in the 80’s. Exactly. But if it were updated, we probably couldn’t afford it so we just enjoyed going back in time since we could also walk out to the lighthouse and delight in the perfect fall morning. The restaurant is quite lovely and my husband also enjoyed the sugar cookies in the lobby.
Stayed 1 night in Nov 2023
Response from Rita Downey - General Manager on Nov 27, 2023
Thank you for your patronage and feedback. We look forward to your return at The Boulevard Inn.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lovely Boulevard Inn & Bistro
Upscale hotel, room lay out if great. Staff is very friendly, location and view is great. The food in the bistro is excellent. We have been in four different hotels the last seven days. This one is by far the best. Can highly recommend it and hope we have the chance to stay here again.
Stayed 1 night in Nov 2023
Response from Rita Downey - General Manager on Nov 15, 2023
Thank you for your recent patronage and feedback. We are delighted that you enjoyed your time with us at The Boulevard Inn & Bistro.