Benifontaine Vacation Packages

This was a basic room that did what we needed as a group of girls on a weekend away. Avoid the overpriced breakfast, fill your water bottle with the free water and walk 10 minutes then you have all the cafes you need. Excellent location opposite the exit from Eurostar. Good shower, comfy beds (even the camp ones we needed) Main issue was the AC, no cool air at all. The room was very hot. First member of staff told us to come back and tell their colleague later, second tried to help said it had been looked at and offered a fan. Finally on the last morning Ingrid was more helpful and explained that it’s not ‘on’ until the end of May. That could have been explained sooner and more clearly. We had a great time but the customer support could have been better.

The hotel is modern and well designed. The bar area and restaurant are comfortable environments. The staff are friendly and helpful. I enjoyed the breakfasts.

Stain on the sofa. Average bedding

Stayed here while visiting Canadian National Vimy Memorial and other Canadian WWI sites, and the location was absolutely ideal. The staff were incredibly helpful, the hotel was very clean, and dinner was excellent. Having Louvre-Lens just across the street was an added bonus. There was also ample free parking, which made exploring the area by car very easy. The continental breakfast was decent, though my expectations may have been a little too high after such a fantastic meal the night before.

Great place to stay near Lille. Local area could be better