Ratings based on 55 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia-Verified Reviews
by A verified traveller from New york
Posted Jul. 15, 2018
When I checked in it takes around 20 minuets the stuff was not expert, the room service when I ordered they bring me only the plate 😀 there is no spone and fork and and all the facilities , the water was disconnected 2 times, overall the price doesn’t worth it.
by Jonathan
Lovely
Posted Oct. 29, 2017 on HotelsLovely hotel. The Level could have been better explained on arrival, but otherwise great.
Recommended
for Everyoneby A verified traveller from At Home
Big Quality Hotel Complex
Posted Aug. 16, 2016Mainly Spanish Guests. Don't cater or speak much English. Food always cold. All shows n entertainment in Spanish. 3 miles out of Benidorm. Expensive. Good quality resort.
by A verified traveller
A great shame
Posted Jul. 16, 2016 on HotelsTop place let down badly by extremely poor service
Recommended
for Couplesby A verified traveller from Reading, Berksire
Beautiful hotel with very friendly staff
Posted Sep. 17, 2015
Pros: The facilities and staff.
Cons: There could be an improved menu for vegetarians.
Wonderful hotel with excellent facilities for couples.
The staff were so friendly, especially Sandra and Carmen at the front desk. Nothing was too much trouble for them.
My wife is a vegetarian and the choice of food was limited for dinner. Once we made Leanor and Rosa aware of this, my wife enjoyed dinners being specially prepared for her each evening.
There are two great golf courses on the door step and easily accomodates large groups.
The hotel is well presented, but it is the freindliness of the staff who really made our holiday.
Recommended
for Couplesby A verified traveller
Beautiful Hotel
Posted Aug. 28, 2015
Pros: We loved everything about the hotel.
Cons: Nothing, everything is perfect.
Location: The hotel is beautiful, we didn't venture outside. We enjoyed the beautiful views of the the golf course and Benidorm in the distance.
We had an amazing stay at the The Level at the Melia Villaitana and couldn't fault anything. The room was beautiful, food was superb but the whole place was so tranquil we had a truly relaxing few days.
Recommended
for Everyoneby A verified traveller
Posted Aug. 24, 2015
Fabulous short break. The hotel staff were amazing
by Michael from Runcorn, Cheshire, UK
Everything you expect from a 5*
Posted Aug. 19, 2015 on HotelsThis is the perfect place to visit if you want to relax and eat good food.
The only downside is that I booked a room for a couple and there were 2 beds pushed together so we were constantly falling through the gap in the middle of the night!
We extended our checkout until 7pm for 60 euros which I didn't think was bad.
Recommended
for Everyoneby A verified traveller
relaxing with good views and pool facilities
Posted Aug. 16, 2015
Pros: Views. Pools. Staff. Relaxing ambience. Free two hour canapés and drinks.
Cons: The food is adequate but a long way from what is expected of a hotel of this class - really lets the place down. Some good things freshly cooked - but
Booked an extra week so stayed two weeks in all. Impressive pools with Bali beds available and plenty of loungers, towels, etc. Free non-alcoholic drinks from 11 to 11. Alcohol and canapés free from 1800 to 2000 - serve yourself. Plenty of entertainment if you want it in the sister hotel alongside and a choice of food venues - although noisy and a bit crowded there with hordes of children - I love children but not in that volume! So we stayed inside the Level most of the time.
by James from Bournemouth
Awesome
Posted Aug. 14, 2015 on HotelsAwesome
