Ratings based on 361 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted Jan. 6, 2020
Everything definitely going to stay there again Top class hotel
Comment from Hotel Management
Jan. 9, 2020 by NPOC, Hotel Management
Dear Guest We are delighted to know that you had such a brilliant time at Sandos Benidorm Suites and that you would like to stay with us again. We all look forward to seeing you again soon in the not too distant future. Kind regards Nicky Coupland Guest Service
5 out of 5
by A verified traveller

Posted Dec. 17, 2019
This hotel is lovely like that it is set a little way back from the main strip. The food if fine and staff were excellent.
Comment from Hotel Management
Dec. 20, 2019 by NPOC, Hotel Management
Dear Guest Thank you ever so much for taking the time to write a few words about your recent stay with us at Sandos Benidorm Suites. It is an absolute pleasure to know that you thoroughly enjoyed your holiday and we look forward to seeing you again soon. Kind regards Nicky Coupland Guest Service
5 out of 5
by A verified traveller

Posted Nov. 27, 2019
All was amazing at this hotel bar restaurant entertainment reception was top class food drink was fab if you complain you must be too fussy , the only fault we were asked if you wanted to upgrade the all inclusive
Comment from Hotel Management
Dec. 3, 2019 by NPOC, Hotel Management
Dear Guest Thank you ever so much for your amazing review and rating regarding your recent stay with us at Sandos Benidorm Suites. We are thoroughly delighted that you had such a lovely holiday and we look forward to seeing you again soon. Kind regards Nicky Coupland Guest Service
5 out of 5
by A verified traveller

Posted Nov. 26, 2019
staff where lovely and hotel was brilliant could not do enough for you
Comment from Hotel Management
Dec. 3, 2019 by NPOC, Hotel Management
Dear Guest We are so pleased to read such a lovely review about your stay with us at Sandos Benidorm Suites. It is so nice to know that we managed to provide you with a wonderful service and we hope to see you again soon in the near future. Kind regards Nicky Coupland Guest Service
4 out of 5
by A verified traveller

Posted Nov. 2, 2019
Reception area and rooms excellent. The restaurant let the hotel down. Seemed almost works canteen like. Didn’t not come up to standard as the rest of the hotel.
Comment from Hotel Management
Nov. 4, 2019 by NPOC, Hotel Management
Dear Guest Thank you for sharing your experience with all our other viewers. We are really pleased to read that you had a lovely time and can only apologize if the restaurant did not reach your expectations. We hope to see you again soon. Kind regards Nicky Coupland Guest Service
4 out of 5
by A verified traveller

Posted Oct. 9, 2019
Nice room great view good food lovely staff, Downside disruptive groups drunk and loud And being woken up at 04.30 twice, to be expected in center of town but not at this location
Comment from Hotel Management
Oct. 10, 2019 by NPOC, Hotel Management
Dear Guest Thank you for taking the time to write a few words regarding your stay with us at Sandos Benidorm Suites. I am very sorry to hear that you were inconvenienced by some disruptive guests and can only hope that this will not deter you from coming back to see us in the future. Kind regards Nicky Coupland Guest Service
4 out of 5
by A verified traveller

Posted Oct. 9, 2019
Comment from Hotel Management
Oct. 10, 2019 by NPOC, Hotel Management
Dear Guest Thank you for your rating regarding your stay with us at Sandos Benidorm Suites. It is a great pleasure to know that you enjoyed your holiday and we hope to see you again soon. Kind regards Nicky Coupland Guest Service
4 out of 5
by A verified traveller

Posted Oct. 7, 2019
The decor in reception and the communal areas was great. The pool area clean and adequate. The whole hotel was always clean and tidy. My only negative was that the hot food in the Buffett was often not hot .The staff always friendly and helpful. The location, 10 mins walk from the Center with all the entertainment, was good and quiet without being to far away.
Comment from Hotel Management
Oct. 10, 2019 by NPOC, Hotel Management
Dear Guest Thank you for taking the time to write a review about your stay with us at Sandos Benidorm Suites. I am sorry to read that we did not manage to reach your expectations in even way and that you thought the food wasn't hot enough in the buffet. It is a shame that you did not bring this to our attention while you were here. We hope that this will not deter you from coming back to see us in the near future. Kind regards Nicky Coupland Guest Service
4 out of 5
by A verified traveller

Posted Oct. 4, 2019
It was quiet and comfortable and the choice of food was excellent
Comment from Hotel Management
Oct. 7, 2019 by NPOC, Hotel Management
Dear Guest Thank you ever so much for your kind words and rating regarding your stay with us at Sandos Benidorm Suites. It is a real pleasure to know that you thoroughly enjoyed your holiday and we hope to see you again soon. Kind regards Nicky Coupland Guest Service
4 out of 5
by A verified traveller

Posted Sep. 30, 2019 on Hotels
Comment from Hotel Management
Sep. 30, 2019 by NPOC, Hotel Management
Dear Adam Thank you ever so much for taking the time to rate your holiday experience with all our other viewers. I am so pleased to read that you had a a lovely time and we hope to see you again soon in the near future. Kind regards Nicky Coupland Guest Service
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