Outdoor pool, pool umbrellas, sun loungers

Reviews of Sterlings Mac Hotel

5 out of 5
Sterlings Mac Hotel
134, Old Airport Road, Kodhilli, Bengaluru, Karnataka

Reviews

8.2

Very good

Rating 10 - Excellent. 48 out of 118 reviews" "
Rating 8 - Good. 47 out of 118 reviews" "
Rating 6 - Okay. 11 out of 118 reviews" "
Rating 4 - Poor. 3 out of 118 reviews" "
Rating 2 - Terrible. 9 out of 118 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Room is small. Beds are small. Food buffet is good. Afternoon tea is good. Staff are friendly.
Stayed 2 nights in Apr 2024
Response from Sterlings Mac Hotel on Apr 8, 2024
Dear Mr. Arthur,Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive comments regarding our services and our staffs. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice and clean, with friendly helpful staff who made it very easy for my first visit to India. Breakfast and evening meal buffets are varied and mix of European and Indian (North & South) food, so suitable for all pallets. Fresh drinking water in the room everyday. There are a few shops within 10 min walk to get big bottles of water or any essentials you need. Good location for access to my company office in Domlur.
Stayed 5 nights in Mar 2024
Response from Sterlings Mac Hotel on Mar 18, 2024
Dear Mr. Nicholas,Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive comments regarding our services and hotel. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

2/10 Terrible

Rohit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
12
Stayed 3 nights in Feb 2024
Response from Arya on Mar 12, 2024
Dear Mr. Rohit,Greetings from Sterlings Mac Hotel!We're sorry to hear that we didn't meet your expectations. Could you please share a brief overview of your experience so we can address any issues? Your feedback is valuable to us and will help us improve our service. Thank you for taking the time to provide your input.Thank youRegardsArya Srini RaoGeneral Manager

4/10 Poor

kartheek

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Sterlings Mac Hotel on Dec 11, 2023
Dear Mr. Kartheek, Thank you for sharing your valuable feedback with us. We regret to learn that we fell short of your expectations. We have noted your valuable feedback about our hotel and the same will be addressed on priority. I assure you of a memorable experience on your next visit.We would like to understand in detail as to where we lacked to serve you better in the near future.We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused.Please do come back and stay with us again and give us an opportunity to serve you better.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Sebastian

Stayed 2 nights in Nov 2023
Response from Sterlings Mac Hotel on Dec 13, 2023
Dear Mr. Sebastian, Thank you for choosing Sterlings Mac Hotel for your recent stay and taking time out for sharing your valuable feedback with us.It was a great pleasure serving you.I appreciate your efforts in sharing your generous and motivating feedback.We're ecstatic that you had a wonderful experience with us. Your positive ratings about our hotel and will undoubtedly motivate all of us to continue providing exceptional care and attention to our guests.My team and I look forward to the pleasure of welcoming you back again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Sterlings Mac Hotel on Nov 18, 2023
Dear Guest,Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive ratings regarding our hotel. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

8/10 Good

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Sterlings Mac Hotel on Oct 17, 2023
Dear Mr. Gary,Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

8/10 Good

Naveen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The strategic location of the hotel worked for us
Stayed 6 nights in Aug 2023
Response from Sterlings Mac Hotel on Oct 28, 2023
Dear Mr. Naveen, Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Hari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Washroom looking old.....nice stay!
Stayed 1 night in Aug 2023
Response from Sterlings Mac Hotel on Aug 29, 2023
Dear Mr. Hari, Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive comments regarding our hotel. We have also noted your valuable observations regarding the structure and shall look into it. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Ramadevi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Sterlings Mac Hotel on Jul 31, 2023
Dear Ms. Ramadevi, Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive ratings regarding our hotel. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

8/10 Good

Ramadevi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent except for a bit of malfunction of AC control panel. They can definately do a better job of cleaning the corridors.
Stayed 4 nights in Jul 2023
Response from Sterlings Mac Hotel on Jul 10, 2023
Dear Ms. Ramadevi, Thank you for taking time to share your experience with the Expedia community and with us. We regret to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. I assure you of a memorable experience on your next visit. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused.Please do come back and stay with us again and give us an opportunity to serve you better.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the kind and super fast service, dining, cleanliness, ambiance and transportation. Administration and all ground staff are very helping.
Stayed 2 nights in Jun 2023
Response from Sterlings Mac Hotel on Jun 21, 2023
Dear Mr. Ravi,We are pleased to know that your experience at The Sterlings Mac Hotel, Bengaluru was excellent and thank you for such a beautifully penned review.Your generous indication of our performances will be a source of motivation for our staff, and this encourages us to achieve even higher standards of services.I take pride in my passionate team who contributed and work tirelessly, ensuring our guests receive the highly personalized services that we are known for. Your gracious commendations for their efforts are thus much appreciated.We look forward to your gracious visits in the future and assure you the lifetime memories. Warm Regards, Arya Srini Rao, General Manager Sterlings Mac Hotel.

8/10 Good

Swayam

Liked: Cleanliness, staff & service
Overall my stay was good. But got small plumbing issue in the bathroom and water heating issue was thr.
Stayed 2 nights in May 2023
Response from Sterlings Mac Hotel on May 25, 2023
Dear Mr. Swayam, Thank you for sharing your valuable feedback with us. We regret to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. I assure you of a memorable experience on your next visit. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused.Please do come back and stay with us again and give us an opportunity to serve you better.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

8/10 Good

Rohan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, staff were alright. Smoking area was on terrace and the security didn’t let me smoke after 12 am, spoke to the manager, that was sorted. The food is a bit overpriced so I ate outside, stay wise I’ve no complaints
Stayed 4 nights in May 2023
Response from Sterlings Mac Hotel on May 17, 2023
Dear Mr. Rohan, Thank you for staying with us and reviewing us on this forum.At Sterlings Mac Hotel it is our constant endeavor to delight our guests with the best of services and facilities and hence we are glad that your entire experience with the property was great. We thank you for your appreciation about the hotel & professionalism of our staffs. We have also noted your valuable observations about the service standards and the same will be addressed on priority. Please accept our heartfelt gratitude and thank you again for choosing Sterlings Mac Hotel as your hospitality partner.We look forward to your gracious visits in the future and assure you the lifetime memories. Warm Regards, Arya Srini Rao, General Manager Sterlings Mac Hotel.

10/10 Excellent

Ravi

Stayed 2 nights in Apr 2023
Response from Sterlings Mac Hotel on May 5, 2023
Dear Mr. Ravi, Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive ratings regarding our services and our hotel. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel to stay.
Stayed 1 night in Mar 2023
Response from Sterlings Mac Hotel on Mar 9, 2023
Dear Mr. Amit,Thank you for choosing Sterlings Mac Hotel for your recent stay and taking time out for sharing your valuable feedback with us.It was a great pleasure serving you.I appreciate your efforts in sharing your generous and motivating feedback.We're ecstatic that you had a wonderful experience with us. Your positive comments about our services and hospitality will undoubtedly motivate all of us to continue providing exceptional care and attention to our guests.My team and I look forward to the pleasure of welcoming you back again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

8/10 Good

Praveen

Stayed 3 nights in Feb 2023
Response from Sterlings Mac Hotel on Feb 20, 2023
Dear Mr. Praveen,Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive ratings regarding our services and our staffs. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

6/10 Okay

Sandeep

Stayed 1 night in Jan 2023

6/10 Okay

Edwin

Travelled with family
Disliked: Cleanliness
Rooms and building is dated.
Response from Sterlings Mac Hotel on Jan 3, 2023
Dear Mr. Edwin, Thank you for sharing your valuable feedback with us. We regret to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. I assure you of a memorable experience on your next visit. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused.Please do come back and stay with us again and give us an opportunity to serve you better.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Pranav Kumar

Stayed 1 night in Nov 2022
Response from Sterlings Mac Hotel on Dec 6, 2022
Dear Guest,Thank you for staying with us and reviewing us on this forum. Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive ratings regarding our services and our staffs. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

8/10 Good

Shankar, Edison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
Excellent buffet style breakfast lunch and dinner. With vegetarian and non veg options. The restaurant crew is very professional. The check in and check out is fast and smooth. The spa wasn't that great. The gym room had everything I needed for my daily workout. I will definitely be back.
Stayed 3 nights in Oct 2022
Response from Sterlings Mac Hotel on Oct 26, 2022
Dear Mr. Reuben,Thank you for staying with us and reviewing us on this forum. Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive comments regarding our services and our staffs. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We have noted your valuable observations about the Spa service and the same will be addressed on priority. We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Padmaja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Sterlings Mac Hotel on Aug 17, 2022
Thank you for your reviews. We look forward to welcoming you back at the hotel. Warm Regards, Arya Srini Rao, General Manager Sterlings Mac Hotel.

4/10 Poor

deepak

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down property
Stayed 2 nights in Jul 2022
Response from Arya Srini Rao, General Manager on Jul 23, 2022
Dear Mr. Deepak, Thank You very much for choosing to stay at ‘Sterlings Mac Hotel & Suites, Bangalore. Thank you very much for your review. We are sorry to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. We will continue to further enhance and improve our product offering going forward. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused. Please do come back and stay with us again and give us an opportunity to serve you better.

2/10 Terrible

deepak

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
run down property
Stayed 1 night in Jul 2022
Response from Arya Srini Rao, General Manager on Jul 23, 2022
Dear Mr. Deepak, Thank You very much for choosing to stay at ‘Sterlings Mac Hotel & Suites, Bangalore. Thank you very much for your review. We are sorry to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. We will continue to further enhance and improve our product offering going forward. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused. Please do come back and stay with us again and give us an opportunity to serve you better.

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Arya Srini Rao, General Manager on Jun 15, 2022
Dear Mr. Abhishek, Thank you for choosing Sterlings Mac Hotel & Suites as your preferred hotel for your business/Holiday visits to Bangalore. We appreciate your feedback and thank you for sharing your experience at our hotel in this review.

2/10 Terrible

vishnu

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst . Never stay again. Waste of money.
Stayed 3 nights in Jun 2022
Response from Arya Srini Rao, General Manager on Jun 14, 2022
Dear Mr. Vishnu, Thank you for choosing Sterlings Mac as your preferred hotel for your visit to Bangalore. We appreciate your feedback and thank you for sharing your experience at our hotel in this review. Your kind words of appreciation for the hotel services, breakfast & our associates are a great motivation for the entire team. We are sorry to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused. Please do come back and stay with us again and give us an opportunity to serve you better. Warm Regards, Sterlings Mac Hotel.

8/10 Good

Harsh

Liked: Staff & service, property conditions & facilities, room comfort
The hotel was good, stay was comfortable but the food was horrible.
Stayed 4 nights in Jun 2022
Response from Arya Srini Rao, General Manager on Jun 14, 2022
Dear Guest, Thank you for choosing Sterlings Mac as your preferred hotel for your visit to Bangalore. We appreciate your feedback and thank you for sharing your experience at our hotel in this review. Your kind words of appreciation for the hotel services, breakfast & our associates are a great motivation for the entire team. We are sorry to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused. Please do come back and stay with us again and give us an opportunity to serve you better. Warm Regards, Sterlings Mac Hotel.

8/10 Good

Chitrakshi

Liked: Cleanliness, amenities, property conditions & facilities
Service was slow
Stayed 2 nights in May 2022
Response from Arya Srini Rao, General Manager on Jun 14, 2022
Dear Guest, Thank you for choosing Sterlings Mac as your preferred hotel for your visit to Bangalore. We appreciate your feedback and thank you for sharing your experience at our hotel in this review. Your kind words of appreciation for the hotel services, breakfast & our associates are a great motivation for the entire team. We are sorry to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused. Please do come back and stay with us again and give us an opportunity to serve you better. Warm Regards, Sterlings Mac Hotel.

10/10 Excellent

Rohit

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property was good but service during Dinner and Breakfast was not upto the mark seemed to be a little under staffed
Stayed 6 nights in May 2022
Response from Arya Srini Rao, General Manager on Jun 14, 2022
Dear Mr. Rohit, Thank you for choosing Sterlings Mac as your preferred hotel for your visit to Bangalore. We appreciate your feedback and thank you for sharing your experience at our hotel in this review. Your kind words of appreciation for the hotel services, breakfast & our associates are a great motivation for the entire team. We are sorry to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused. Please do come back and stay with us again and give us an opportunity to serve you better. Warm Regards, Sterlings Mac Hotel.

8/10 Good

Ashutosh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Property matches the description. Staff was helpful.
Stayed 2 nights in Feb 2022
Response from Arya on Feb 16, 2022
Thank you for choosing Sterlings Mac Hotel & Suites for your recent stay and taking time out for sharing your valuable feedback with us. We are truly pleased to know that you had a wonderful stay experience at the hotel and appreciated our hospitality and services. Thank you once again for the positive feedback and it was a great pleasure to serve you as our valuable guest. Your patronage is of utmost importance to us and I look forward to welcoming you back and extending exceptional service and experience. Warm Regards, Arya Srini Rao, General Manager Sterlings Mac Hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and convenient stay
Stayed 4 nights in Jan 2022
Response from Arya on Feb 16, 2022
Dear Guest, Thank you for choosing Sterlings Mac Hotel & Suites for your recent stay and taking time out for sharing your valuable feedback with us. We are truly pleased to know that you had a wonderful stay experience at the hotel and appreciated our hospitality and services. Thank you once again for the positive feedback and it was a great pleasure to serve you as our valuable guest. Your patronage is of utmost importance to us and I look forward to welcoming you back and extending exceptional service and experience. Warm Regards, Arya Srini Rao, General Manager Sterlings Mac Hotel.

10/10 Excellent

Umang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Suites are very good. Staff is courteous and very accommodative.The TV in bedroom was not working but other than that everything else was above expectations.
Stayed 1 night in May 2021

10/10 Excellent

Lalit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hospitality. Strongly recommended....
Stayed 2 nights in Mar 2020
Response from Shibani Rai on Mar 7, 2020
Dear Mr. Lalit, Thank you for choosing Sterlings Mac as your preferred hotel for your business/Holiday visits to Bangalore. We appreciate your feedback and thank you for sharing your experience at our hotel in this review. Your kind words of appreciation for the hotel services & our associates are a great motivation for the entire team. We would like to assure you that we are committed to provide our guests comfortable and memorable experience. We at Sterlings Mac provide the services that offer our guests an inspiring and engaging experience. . Please accept our heartfelt gratitude and thank you again for choosing Sterling Mac as your hospitality partner. We look forward to welcoming you once again…

2/10 Terrible

Anoop M

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a five star experience ...
The hotel was dark and unkept and I would not recommend for a business traveller or single lady as the conditions are not at all good and i did not feel comfortable. The kitchen is in the middle of the hotel making everything smell like fried bread at 6am and the lobby area is very dark. This is not what you would expect of a 5 star hotel by any international standards. There is a reason why it is half the price of any other five star hotel in the area.
Stayed 5 nights in Sep 2019

2/10 Terrible

Empire

Disliked: Staff & service
A School of Kids
Bad Managers, Front Desk and useless Restaurant Manager. They chase you hound you and publicaly point out issues that can be calmly and politely be addressed. Useless absolutely useless Hotel experience and it bring my belief again to the Brands where staff are well trained and groomed to Internal customer expereince.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a good hotel and food was nice. Staff at hotel are warm
Stayed 9 nights in Aug 2019

10/10 Excellent

Kenoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stsy
Nice location, good facilities and courteous service.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This was right across my office. Little noisy place but hotel from inside is quite and well maintained. I would stay here again.
Stayed 2 nights in Dec 2018

6/10 Okay

Vincent, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My booking is twin bed but hotel don't mention the bed change to double before I walk into the room. And finally just say sold out the room.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Big, clean, expensive hotel, so-so service.
They seem to have two different buildings - one 3 or 4 star, another 5 star. My experience is only with 5-star. Don't know about other one. It is a big, clean, expensive hotel. So, service is not as personalized as smaller ones. I have stayed in hotels where managers remember you by name, but not this one. Breakfast service is slow, they don't even bother to acknowledge you. Other than that, breakfast itself is good, room is luxurious, location is not in red-hot area, but closer to Indiranagar. Hard to find. They have no name on the exterior of the building. Overall, it's a good hotel if you don't care about service. If you do, there are better hotels. WiFi didn't seem that fast.
Stayed 3 nights in Sep 2018
Response from Arya Srini Rao, General Manager on Oct 3, 2018
Dear Guest, At the outset we thank you for taking out the time for such a fabulous endorsement of the Sterlings Mac Hotel Bengaluru and for your kind words about the experience you had at our hotel. At Sterlings Mac it is our constant endeavor to delight our guests with the best of services and facilities and hence we are glad that your entire experience with the property was great. We would like to assure you that we are committed to provide our guests comfortable and memorable experience. We at Sterlings Mac provide the services that offer our guests an inspiring and engaging experience. I and my team look forward to welcoming you back once again at Sterlings Mac.

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to place in Bangalore
I have stayed here a number of times and always enjoy it. The breakfast is excellent. Check in and out is always a breeze. Service is excellent!
Stayed 6 nights in Aug 2018
Response from Arya Srini Rao, General Manager on Oct 3, 2018
Dear Guest, Thank you for choosing Sterlings Mac as your preferred hotel for your business/Holiday visits to Bangalore. We appreciate your feedback and thank you for sharing your experience at our hotel in this review. We are truly pleased to know that you had a wonderful stay experience at the hotel and appreciated our hospitality and services. We would like to assure you that we are committed to provide our guests comfortable and memorable experience. We at Sterlings Mac provide the services that offer our guests an inspiring and engaging experience. I and my team look forward to welcoming you back once again at Sterlings Mac.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Warm Regards Arya Srini Rao General Manager on Aug 8, 2018
Dear Guest, Greetings from the Sterlings MAC Hotel! At the outset we thank you for choosing Sterlings Mac Hotel, for your stay at Bangalore. We were delighted for your comment posted on Expedia. We are indeed privileged to be of service to you. We are extremely happy to note that you found our Hotel, and our services par excellence. We would like to apologize for the inconvenience and disappointment that you experienced during your stay in terms of check in. We assure you that your valuable feedback will help us to further improvise our standard of services and facilities which we offer to our Guests. This encourage and motivate us to strive for excellence. My team and I look forward to the pleasure of welcoming you back again.

8/10 Good

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good service
very good, comfortable, recommend it
Stayed 3 nights in Jun 2018
Response from Warm Regards, Arya Srini Rao, General Manager on Aug 8, 2018
Dear Guest, Thank you for choosing Sterlings Mac Hotel for your recent stay and taking time out for sharing your valuable feedback with us. We are truly pleased to know that you had a wonderful stay experience at the hotel. Thank you once again for the positive feedback and it was great pleasure to serve you as our valuable guest. Your patronage is of utmost importance to us and I look forward to welcoming you back and extending exceptional service and experience.