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Reviews of Royal Orchid Suites Whitefield Bangalore Hotel

4 out of 5
Royal Orchid Suites Whitefield Bangalore Hotel
Vaswani Pinnacle #11/3A Opposite, Borewell Road, Bengaluru, Karnataka

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 45 reviews" "
Rating 8 - Good. 16 out of 45 reviews" "
Rating 6 - Okay. 10 out of 45 reviews" "
Rating 4 - Poor. 5 out of 45 reviews" "
Rating 2 - Terrible. 4 out of 45 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Monica

Disliked: Cleanliness
There was nothing good here, the entire property hD dust, Isaw hair and lizard in the room. Restaurant jad insects flying around food and I saw a cockroach.
Stayed 3 nights in Sep 2022
Response from Suma Nair on Sep 30, 2022
Dear Guest,Namaste!!!Warm greetings from the team at Royal Orchid Suites, Bangalore.On behalf of the management of Royal Orchid Suites, Bangalore, I would like to thank you for staying with us.At Royal Orchid Suites, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continuosly getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay.As a result of our shortcomings I have personally informed our department heads to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again our sincere apologies.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Royal Orchid Suites, Bangalore.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,Best regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RoyalOrchid BLR refund
I had chat with support already. RoyaOrchid is not place for stay
Stayed 1 night in Nov 2021

6/10 Okay

Rajeevan

Business traveller
Disliked: Property conditions & facilities, room comfort
The bathroom could have been maintained better Lack of basic toiletries
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for the money
It was a good stay. I was expecting the luxury and comfort of Royal Archid near domlur. No specific complaints. Breakfast was good and the staff were helpful
Stayed 1 night in Feb 2020

6/10 Okay

Debapriya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor mobile and internet connection
Internet and mobile connection very poor
Stayed 1 night in Feb 2020

8/10 Good

Manish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good staffs
I booked it for my parents. They had a pleasant stay.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very polite and helpful. Location was convenient too
Stayed 1 night in Feb 2019
Response from Hotel Royal Orchid Suites on Mar 24, 2019
Dear Guest, Thank you for your valuable feedback. We look forward serving you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Feb 2019

6/10 Okay

Chandran

Liked: Cleanliness, property conditions & facilities
Disappointed - was a better place
At The check in the guy at the desk was so unwelcoming - all he said is your room is all set and NO BREAKFAST in your packages n handed over the keys. Would definitely like to be bit more tactful even if he needs to highlight it. (i did not want the BF as i am a total vegetarian and glad to go out for it) Hot water is a major problem in this place even after wasting a lot of water to get it - pressure is very low on the shower. TV - even though it was highlighted that premium channels available - nothing worked in both the TV's.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No next time..... Not happy at all...........................
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is excellent eith lot of options and choice. The ambience is bery homely surrounded by apartments. There are restaurant nearby
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but could improve
Overall service and amenities were nice. We booked the 3 bedroom room for 1 night and it was clean and spacious. It stated as 3 king beds but found out only had 1 king bed and 4 twin instead. Not deal breaker but it would be nice if the bed situation reflected what was stated on the website. In terms of wifi it was not up to standard compare to the price you pay to stay here. We have 6 people on the same trip and were only given the option to connect 2 devices (you can't sign out to use a different device) so some of us were left with no internet access. Speed was on the slower side also. Breakfast was decent with eggs to order and an assortment of Indian and western style foods. Overall great if you need to stay in a nice place with a big group.

10/10 Excellent

George , NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Pro Service was of top class. We helpful staff Con No coke in room and after 1 room service won't give you one.
Stayed 1 night in Nov 2017

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness
Not as it seems...
Not the best... No hot water after 6pm due to maintenance for the duration of my stay. Mould in the shower unit everywhere. Gym is not as in the pictures, 2 multi use machines both the same, 2 dumbbells, a bench, elliptical, 2 treadmills....all old equipment. I booked based on the advertised images. Plus the gym isn't in the hotel it's over the road. Staff really nice and attentive and the food, great, Can't complain there. Breakfast traditionally Indian with few western selections. Room was clean and bottles of water replaced daily. Overall a bit mislead even if the price was attractive at the time of booking.
Stayed 3 nights in Sep 2017

8/10 Good

karthik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CHANDRAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Decent and quite place at Whitefield, Bangalore
Nothing to say negative and everything was positive. All i was missing is a shaving mirror in the bathroom. i will gladly go there again if i need to go for any stay at Whitefield area of Bangalore.

4/10 Poor

Allison

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay.
My husband and I had a terrible stay at this hotel. The air conditioning leaked all over our bags, soaking our clothes and it was so loud we could hardly sleep. The shower was completely clogged and did not drain resulting in a flooded bathroom within 5 minutes of attempting to shower. The bathroom had no further drainage, so we had to ask for extra towels to mop up the water so it didn't go into the hallway. The staff was not concerned and did not offer to help or switch our room. We had viewed the rooms prior to booking and been recommended to stay here by a local. The rooms we were shown were VERY different than the one we were given, which was dingy, with lights that didn't work, a very old and uncomfortable mattress, and several other problems. We spoke to the manager upon checkout and he agreed to wave a late check out fee but was otherwise completely apathetic. The hotel's dining is quite good as is the restaurant's service. We will not stay here again when we visit Bengaluru.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Diana, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT.
I enjoyed very much staying at this impeccable hotel. Decoration, facilities, buffet breakfast are great. Beds and pillows are excellent. Personnel can not be better, making me feel at home immediately. I did not miss my home at all. There is a mall next to the hotel with a grocery store which is very convenient. You don't have to worry, you can only enjoy when staying in this hotel.

8/10 Good

Deepak Babu

Liked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

karan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Balaji, Irving, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Orchid Suites, Vaswani Pinnacle review
I was on personal work, visiting Bangalore from the USA. The Royal Orchid Suites is a quiet place located in a residential complex away from the main roads. The place has clean rooms, good food and excellent service.

6/10 Okay

Madan Mohan, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking Notification Was Not Done.
Hotel did not receive the booking information when i checked in at around 2pm, they didn't have any details about my booking and had to wait for more than a hour to retrieve the booking details and check-in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal orchids
Gud and efficient

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Noise noise, overly intrusive staff
Check-in was pleasant and the girl at the counter was very helpful. But the guy who led me to my room (I told him not to, but he came anyway) came into my room despite my telling him I can find stuff in the room myself, and only left after I told him a second time that I can figure out the lights by myself. Just after 11pm, I was woken up by loud noises (I was staying on the first floor), and could hear someone moving furniture. I open the door to see hotel staff dragging some furniture - this stopped after I yelled. Before and after that, I could also hear the staff talking loudly in the corridor, and it was tough to get some sleep. You get what you pay for.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel except that the rooms are small
It was an awesome experience for such a nominal price range.

8/10 Good

Marko, Landschlacht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyment at a good fare
The Royal Orchid Suite is very comfortable and at a convenient location in the Whitefield area where most of the technology parks are located. The only disappointment was the closure of the pool during the winter season which was not notified at the time of booking and on the website.

8/10 Good

benon, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed stay at Orchid
Our stay at Royal Orchid was really good staff were very cooperative and we really enjoyed.

8/10 Good

Abhishek, Indore, India

Liked: Cleanliness, property conditions & facilities, room comfort
Rooms na--- Appartments. Gives u good space
Each Room is provided with separate dining area, hall and room with balcony, calling business associates for meeting and all becomes so convenient, Only thing is the hotel should look forward to provide more delightful service that the ordinary service. For long stay or short stay the hotel is perfect match. Don't bet on food, u may not like it very much. Overall good experience

8/10 Good

Harikrishna

Liked: Room comfort

2/10 Terrible

PRASANNA, KARUR

Disliked: Staff & service, property conditions & facilities, room comfort
my suggestion
ROOMS WERE TOO SMALL,THE BED WAS NOT GOOD . THE LOCATION WAS TOO LONG FROM WHITEFIELD MAIN ROAD,FOOD RATES AND TAXES TOO COSTLY AND THIS IS NOT A HOTEL THE APARTMENT IS REMODELED. WAS NOT SATISFIED WITH THE STAY

10/10 Excellent

manju, hossur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ambience, neat and clean

10/10 Excellent

Bhaggs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
I really enjoyed my stay at royal orchid suites.Staff was nice and cordial.Room was clean and the wifi connectivity was excellent.

8/10 Good

SaiP, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - got what I expected and am used to.
This is a great place. I've stayed at the Royal Orchid suites and hotels here and in Jaipur a few times and I'm always happy with the service and hotel. The staff is friendly and accomodating. I also like the free wireless internet they have in all the rooms which they dont charge anything extra for. The b'fast is included with the room (at least for what I paid for) and they had a good b'fast with omelet, dosa bars who will make you whatever you want. The room service was good as well. Only thing was that they should stock conditioner bottles in the bathrooms along with shampoo bottles. That was the only thing they didnt have. I would recommend to others and would stay here myself again. The location is in Whitefield, which while not in Bangalore city, is easier to get to from the airport (since it doesnt go through the city), and the area itself is only a couple of minutes walk from a mall (Forum Value Mall - which has a movie theatre with gold class seating) and many other little nice restaurants that have been cropping up over the last couple of years. If you do need to go into B'lore, there are buses (AC buses like the G10) that will take you to the city. Also, you can catch the BIAL airport buses right outside the hotel (about 100 ft walk on the other side of the road) to go to the airport. The nice thing is that this place has remained the same over the last 2 yrs and I get what I expect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

abdul, Dubai, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money
good and efficient hotel. shopping about 10 mins walk. but note that if your primary aim is to visit city centre and malls and top restaurants then this hotel is a bit far- can take upto hour and half to get there.

6/10 Okay

MP12, Dubai

Liked: Cleanliness, staff & service, room comfort
A good budget hotel
Royal orchid it is a clean and nice place to stay and it is more like an hotel apartment than a hotel. The advantages are it is away from the hustle /bustle of the City in a quiet neighbourhood and if the purpose of your visit is to do business in and around the whitefield area of Bangalore, this is one of the good places to stay. However, it is faraway from the city and given the trafffic in Bangalore it might take a good hour to an hour and a half to reach anywhere in the city. The restaurant at the hotel offers a good choice of Indian and a reasonable choice of western cuisines. The staff at the hotel are very friendly and always willing to help you.

8/10 Good

SaiP, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - will stay there again
We (my wife and I) went to the Royal orchid to spend new years eve and just to get out of Bangalore. We had been to this particular one before and the one in Jaipur. This place is pretty classy with good service. They hosted a new years eve party, which had some glitches in teh beginning and not very well organized. But as the night got along, they made a good effort with the food, DJ and drinks. We certainly got a fairly good deal; ate, drank and danced our worth (and more). We also ended up winning a free night as the hottest dance couple, so all in all, not a bad way to start the new year and new decade! I'd certainly recommend the hotel and I'd myself go stay there again. The drawbacks - the neighborhood is ok, but Whitefield is getting better. The location is also a bit far from the city, but city buses are fairly frequent and the bus stop is just ~ 50-70 ft away from the hotel on WHitefield road. if you're coming from the airport, take the BIAL buses - i believe one of the buses stops almost right in front of the hotel.

10/10 Excellent

SaiP, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
Great hotel. good prices. Very good restaurant and staff and good buffet brunch every AM. only thing i didnt like was that the bar is not open after 11:30, but that is their state law, so cant fight that one. i got very good value for my money and would stay there again. one last comment is the location, as whitefield is a little on the outskirts, so coming/going to town center can take 1/2 hr to 1 hr.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Dichtbij the business area, VERY FAR from downtown
The hotel was very neat and clean and the restaurant was very good. However, the hotel was very badly located. It was in a dirty neighbourhood and very far from the city centre. It took with a cab 45 min to one hours to get to downtown. The room was very dark (ours was a stdio room) . The view was awful becasue of the surrounding buildings. The swimming pool (one of the reasons why we chose this hotel) was a shared one with all the surrounding buildings. It was further not very clean. I think this hotel is good if you go for business (because it is in the buisiness area) but for tourists we'd not recommend it.