Title: Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group

A tranquil urban retreat awaits in Bangalore City Center, where guests sip cocktails on the rooftop terrace and savor delicious meals at the Orchid restaurant.

## Photo gallery for Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group

![Lobby - Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group (Bengaluru)](https://images.trvl-media.com/lodging/2000000/1860000/1852400/1852303/fce6565c.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Lobby - Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group (Bengaluru)](https://images.trvl-media.com/lodging/2000000/1860000/1852400/1852303/e037843f.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Breakfast, lunch and dinner served - Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group (Bengaluru)](https://images.trvl-media.com/lodging/2000000/1860000/1852400/1852303/102fb921.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Breakfast, lunch and dinner served - Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group (Bengaluru)](https://images.trvl-media.com/lodging/2000000/1860000/1852400/1852303/8779b1b9.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Seasonal outdoor pool - Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group (Bengaluru)](https://images.trvl-media.com/lodging/2000000/1860000/1852400/1852303/55c9d3d9.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Fortune Park JP Celestial - Member ITC Hotel Group in Bangalore City Center offers Swedish massages at SPA.ce, a seasonal outdoor pool with a poolside bar, and all-day dining at The Orchid restaurant. Enjoy in-room WiFi and express check-in/out for added convenience.

## Reviews

7.4

Good

## Popular amenities

- Pool
- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning

## Check prices for these days

[Tonight

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[Tomorrow

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[This weekend

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[Next weekend

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## Room options

All rooms

1 bed

2 beds

Showing 5 of 5 rooms

### View all photos for Deluxe Room

![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1860000/1852400/1852303/d8fbadde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Room

8.0

Very good

1 review

### Highlights

Separate sitting area

Soundproofed

Air conditioning

HDTV

Pillow menu

Premium bedding

Blackout drapes/curtains

Separate bedroom

- 301 sq ft
- Sleeps 3
- 1 Queen Bed
- City view

### View all photos for Suite

![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1860000/1852400/1852303/a1b5f23a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Suite

### Highlights

Separate sitting area

Soundproofed

Air conditioning

Dining table

HDTV

Pillow menu

Premium bedding

Blackout drapes/curtains

- 1022 sq ft
- Sleeps 3
- 1 King Bed
- City view

### View all photos for Club Room (Fortune Club Room)

![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1860000/1852400/1852303/3f862fbd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Club Room (Fortune Club Room)

### Highlights

Separate sitting area

Soundproofed

Air conditioning

HDTV

Pillow menu

Premium bedding

Blackout drapes/curtains

Separate bedroom

- 419 sq ft
- Sleeps 3
- 1 King Bed
- City view

### View all photos for Premium Room, 1 King Bed

![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1860000/1852400/1852303/d8fbadde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Room, 1 King Bed

8.0

Very good

1 review

### Highlights

Separate sitting area

Soundproofed

Air conditioning

HDTV

Pillow menu

Premium bedding

Blackout drapes/curtains

Separate bedroom

- 333 sq ft
- Sleeps 3
- 1 King Bed
- City view

### View all photos for Deluxe Room, 2 Twin Beds

![Deluxe Room, 2 Single Beds](https://images.trvl-media.com/lodging/2000000/1860000/1852400/1852303/de682461.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Room, 2 Twin Beds

8.8

Excellent

3 reviews

### Highlights

Separate sitting area

Soundproofed

Air conditioning

Free rollaway/extra beds

HDTV

Pillow menu

Premium bedding

Blackout drapes/curtains

- 333 sq ft
- Sleeps 4
- 2 Twin Beds
- City view

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## About the area

Located in Bangalore City Center, a neighborhood in Bengaluru, Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group is near a train station. Bangalore Palace is a notable landmark, and travelers looking to shop may want to visit M.G. Road and Bannerghatta Road. Traveling with kids? Consider Lalbagh Botanical Gardens and Jawaharlal Nehru Planetarium. [Visit our Bengaluru travel guide](https://www.expedia.ca/Bengaluru.dx6053307)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C12.98064%2C77.57600&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ffjvpjabmB7v8bB6-14a6ric5RM=)

5/43, Race Course Road, Near Anand Rao Circle, Bengaluru, Karnataka, 560009

### What's nearby

- ![St Patrick’s Cathederal by night, Empress Garden Road, behind the Race Course, Pune, Maharashtra, INDIA.  HORIZONTAL IMAGE.](https://images.trvl-media.com/place/6125447/5ab4f0ec-2d0c-4461-a053-a041a9e3d753.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Bangalore Turf Club  
10 min walk \- 0.8 km
- ![Cubbon Park which includes railway items](https://images.trvl-media.com/place/6104832/2745d31a-50dd-4a01-b3a0-45081623b51d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Cubbon Park  
5 min drive \- 1.8 km
- ![0_80471389](https://images.trvl-media.com/place/6104838/c5305584-2c65-4164-920e-7d2bfedb18d8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Vidhana Soudha  
5 min drive \- 1.8 km
- Freedom Park  
8 min walk \- 0.7 km
- The Potter's House Christian Fellowship Church  
11 min walk \- 1.0 km

### Getting around

- Krantivira Sangolli Rayanna  
11 min walk
- Mantri Square Sampige Road Station  
18 min walk
- Kempegowda Intl. Airport (BLR)  
46 min drive

### Restaurants

- Hotel Empire  
5 min walk
- Chicken County  
5 min walk
- Sukh Sagar GandhiNagar  
7 min walk
- indraprastha vegeterian  
6 min walk
- Mudde Madappa mess  
2 min walk

## About this property

### Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group

Family-friendly hotel near Bangalore Palace

You can look forward to a poolside bar, a free daily manager's reception, and a terrace at Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group. Treat yourself to a deep-tissue massage or a body scrub at SPA.ce, the onsite spa. The on-site restaurant, Orchid, offers breakfast, lunch, and dinner. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi. 

Other perks include:

- A seasonal outdoor pool
- Free self parking and valet parking
- Limo/town car service, buffet breakfast (surcharge), and RV/bus/truck parking
- An electric car charging station, express check-out, and express check-in

Room features

All 129 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes. 

More amenities include: 

- Free tea bags/instant coffee and electric kettles
- Bathrooms with showers and free toiletries
- 32-inch HDTVs with premium channels
- Separate sitting areas, childcare services, and housekeeping

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![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/19000000/18930000/18923100/18923089/99854903.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### JW Marriott Bengaluru Prestige Golfshire Resort & Spa

Kodalagurki

- Pool
- Spa
- Pet friendly
- Kids pool

9.8

Exceptional

38 reviews

CA $372

CA $439 total

includes taxes & fees

Jan 26 - Jan 27

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![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1150000/1149700/1149642/2dec8d15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### The Lalit Ashok Bangalore

Malleshwaram

- Pool
- Spa
- Kids pool
- Parking included

7.2

Good

195 reviews

CA $162

CA $191 total

includes taxes & fees

Jan 25 - Jan 26

[](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1149642&PinnedHotelID=1149642&HadPinnedHotel=true&regionId=-1&adults=2)

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## Property amenities

### Internet

- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: WiFi (INR 150 per hour)

### Parking and transportation

- Electric car charging station on site
- 24-hour roundtrip airport shuttle (surcharge)
- Area shuttle (surcharge)
- Limo/town car service
- Free self parking on site
- Free valet parking on site
- RV/bus/truck parking on site

### Food and drink

- Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 767 for adults and INR 767 for children
- A bar/lounge
- A coffee shop/cafe
- A poolside bar
- A restaurant
- Free daily manager's reception
- Snack bar/deli

### Restaurants on site

- Orchid

### Things to do

- Arcade/game room
- Full-service spa
- Health club
- Sauna
- Seasonal outdoor pool
- Steam room
- TV in common areas

### Family friendly

- Arcade/game room
- In-room babysitting (surcharge)
- Laundry facilities
- Seasonal outdoor pool
- Separate bedroom
- Snack bar/deli
- Soundproofed rooms

### Conveniences

- 24-hour front desk
- Free newspapers in lobby
- Gift shop/newsstand
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk

### Guest services

- Concierge services
- Dry cleaning/laundry service
- Housekeeping (on request)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Turndown service
- Wedding services

### Business services

- 7 meeting rooms
- Business center
- Conference center

### Outdoors

- Terrace

### Full-service spa

- 5 treatment rooms
- Body scrubs
- Couples treatment rooms
- Deep-tissue massages
- Spa open daily
- Swedish massages
- Thai massages

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator (30 inch wide door)
- Grab bar near toilet
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)

### More

- 7 floors
- Ballroom
- Banquet hall
- Designated smoking areas
- Fireplace in lobby

## Room amenities

### Bedroom

- Blackout drapes
- Pillow menu
- Premium bedding

### Bathroom

- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided

### Entertainment

- 32-inch flat-screen TV with premium satellite channels

### Food and drink

- 24-hour room service
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
- Tea bags/instant coffee

### More

- Air conditioning
- Desk
- Free daily newspapers
- Iron/ironing board on request
- Laptop workspace
- Laptop-compatible safe
- Phone
- Separate sitting area
- Soundproofed rooms

## Policies

### Check-in

Check-in start time: 2:00 PM; Check-in end time: noon

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18 

### Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

### Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 18 and up

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property requires a general deposit equal to 25% of the total stay at check-in.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

### Access methods

Staffed front desk

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are available for INR 1500 per day

Cribs (infant beds) are available for INR 1500 per day

### Property payment types

## Important information

### Optional extras

- Fee for buffet breakfast: approximately INR 767 for adults and INR 767 for children
- Fee for wireless internet in public areas: INR 150 per hour (rates may vary)
- Airport shuttle fee: INR 2500 per vehicle (one way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: INR 1500 per day
- Rollaway bed fee: INR 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires a deposit equal to 25% of the total room rate, due at check-in.

### We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

### Property is also known as

Fortune Celestial

Fortune JP Celestial

Fortune Park Celestial

Fortune Park JP

Fortune Park JP Celestial Member ITC Hotel Group Bengaluru

Fortune Park JP Celestial Bengaluru

Fortune Park JP Celestial Hotel

Fortune Park JP Celestial Hotel Bengaluru

JP Celestial

JP Fortune

Fortune Park JP Celestial Member ITC Hotel Group

Fortune Park JP Celestial Member ITC Group Bengaluru

Fortune Park JP Celestial Member ITC Group

Fortune Park JP Celestial Mem

Fortune Park JP Celestial Member ITC Hotel Group

## Frequently asked questions

### Does Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group have a pool?

### How much does it cost to stay at Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group?

### Is Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group pet-friendly?

### How much is parking?

### What time is check-in at Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group?

### What time is check-out at Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group?

### Does Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group provide a shuttle to the airport?

### Where is Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group located?

## Have a question?

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## Reviews

## Fortune Park JP Celestial, Bengaluru - Member ITC Hotels' Group Reviews

7.4

### Good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 7.6

Cleanliness

### 6.2

Location

### 7.4

Staff & service

### 6.8

Property conditions & facilities

10 - Excellent

19

8 - Good

21

6 - Okay

12

4 - Poor

8

2 - Terrible

5

## Reviews

### 8/10 Good

#### Preeti

Nov 8, 2025

Liked: Cleanliness, amenities

The stay was pretty good. The staff was kind & helpful. 

##### Preeti

Stayed 4 nights in Nov 2025

### 10/10 Excellent

#### srikanth

Nov 7, 2024

Liked: Amenities, property conditions & facilities

Clean property, excellent service, great food, friendly staff. I will recommended this property 

##### srikanth

Stayed 1 night in Nov 2024

### 4/10 Poor

#### Verified traveller

Feb 14, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

#### Overpriced and rundown

The building is in a very busy, noisy and rundown area of the city. Common areas are outdated and in a dire need of an upgrade, although the restaurant is acceptable. I booked a Club Room which was spacious, but the furniture was old. The mattress was worn out and way too soft, the bedsheets were thin from all the washing. The minifridge was leaking (this was fixed on the first day) but did not cool at all. The AC is way too loud but the room gets hot quickly if you turn it off, so you can't sleep either way. The bathroom is shabby, there are holes in the wall where the shower taps were mounted and there was mold on the mat and the shower head. The glass shower panels were not cleaned properly. To end on a positive note, the staff was nice, and the towels were clean. Will not book again. 

##### Verified traveller

Stayed 6 nights in Feb 2025

### 6/10 Okay

#### sarath jyothsna

Jan 4, 2026

Liked: Staff & service

Disliked: Property conditions & facilities

Clean room, property needs upgrade way too old..

##### sarath jyothsna

Stayed 2 nights in Jan 2026

### 10/10 Excellent

#### Sanjeev Kumar

Feb 28, 2024

Liked: Amenities, property conditions & facilities

Nice place to stay very near to business district

##### Sanjeev Kumar

Stayed 1 night in Feb 2024

### 10/10 Excellent

#### Krishnama Raju

May 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The property is close to railway station & bus station. Busy location. The property has to have facelift. The breakfast was fine with good spread.

##### Krishnama Raju

Stayed 1 night in May 2025

### 6/10 Okay

#### Suresh Kumar

Aug 16, 2025

Liked: Cleanliness, staff & service

Room facilities were good. Food menu options are limited in buffet. The poori and chila were not hot. The swimming pool in this hotel is Little far and it was not at all maintained. 

![](https://a.travel-assets.com/ugc/hotel-reviews/92086c83-c337-48f8-93ec-d8feb5cb1395-1755328646560.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Suresh Kumar

Stayed 2 nights in Aug 2025

### 2/10 Terrible

#### Chung Han

Oct 16, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Bad WIFI connection 

WIFI is not working well and reception lady refused all my requests such like only one key for two people stay in same room, it is an unpleasant stay for business.

##### Chung Han

Stayed 2 nights in Oct 2025

### 8/10 Good

#### Verified traveller

Nov 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Very good 

Overall Good Stay 

##### Verified traveller

Stayed 3 nights in Nov 2024

### 6/10 Okay

#### Tenzin

Aug 29, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

The condition of the room is not so clean and about the stay it’s not well organised.

##### Tenzin

Stayed 1 night in Aug 2025

### 6/10 Okay

#### Preet

Jun 10, 2025

Liked: Cleanliness, staff & service, amenities

This is an old Fortune Classic property, though the management has taken efforts to upgrade, however due to bus stands and depots the traffic is always jam and access to the property is time consuming from all over…people with small luggage can walk nearby to access public transport or cabs nearby rather than calling to the hotel for pick up…

##### Preet

Stayed 1 night in Jun 2025

### 2/10 Terrible

#### Gurmit

Feb 15, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Like : The staff is excellent Dislike : The property is poorly located and is in shambles. We had breakfast with no electricity for the full time in the restaurant. Other areas in the hotel had electricity Dislike : The coffee is pathetic. Food is average -- nowhere near the usual ITC standards

##### Gurmit

Stayed 2 nights in Feb 2025

### 4/10 Poor

#### H

Dec 9, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is not worth the cost. Many other good options around for lesser price. I don’t know why it has ITC in its name.

##### H

Stayed 2 nights in Dec 2024

### 6/10 Okay

#### Bala Murali

Oct 21, 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Not so satisfied with room condition. Though it is clean, overall the room is very old with non working lights, fridge etc. Bath room fixtures are very old and in a dilapidated condition. Overall the room requires a makeover. 

##### Bala Murali

Stayed 1 night in Oct 2024

### 10/10 Excellent

#### Verified traveller

May 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The property is close to railway station & bus station. Busy location. The property has to have facelift. The breakfast was fine with good spread.

##### Verified traveller

Stayed 1 night in May 2025

### 10/10 Excellent

#### Dhiraj

Feb 29, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. A little Run down. But comfortable. 

##### Dhiraj

Stayed 1 night in Feb 2020

### 8/10 Good

#### Verified traveller

Nov 10, 2019

Liked: Cleanliness, staff & service

Parking space is congested, however rooms are spacious. Restaurant serves yummy north, South Indian cuisine.

##### Verified traveller

Stayed 3 nights in Nov 2019

### 8/10 Good

#### Deepak

Jul 26, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall Experience was good

##### Deepak

Stayed 1 night in Jul 2019

### 8/10 Good

#### Veera

Jan 31, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

#### Nice hotel with spacious rooms

Entrance is not great due to fly over occupying the entry. Spacious and nice rooms. Cleanliness is good. Room service is bad in the sense that the staff is not trained even to take orders properly. They always forget to bring salt and pepper along with food and when we ask for it the food gets cold by the time it comes. House keeping is good too. Great hotel for the price and value for money. WiFi is very poor.

##### Veera

Stayed 2 nights in Jan 2019

### 10/10 Excellent

#### Verified traveller

Nov 16, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent location with good food but need improvement in reception service

##### Verified traveller

Stayed 1 night in Nov 2018

### 2/10 Terrible

#### Juliano

Oct 26, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Pior experiência no hotel que já tive

Uma experiência horrível e extremamente constrangedora. Reservei esse hotel justamente para descansar depois de uma longa viagem pela Índia. Porém foi uma péssima escolha. Primeiro que os recepcionistas são extremamente mal educados. Segundo que o anunciado não condiz com a realidade. Quando percebi que o quarto era diferente do anunciado fui questionar na recepção e eles foram extremamente grosseiros e falaram que não era problema deles e sim do Hoteis.com começaram a nos xingar em hindi. Engano deles achando que não entenderiamos. Um transtorno total. Ligamos para o Hoteis.com e eles prontamente se puseram a disposição para resolver o problema, nos realocaram no segundo dia para um excelente hotel na região o RADISSON, devido ao uso horário diferente. O que mais me deixa indignado é a falta de vontade da equipe em resolver o problema, não queriam nem nos dar o upgrade, o qual iríamos pagar no local. Por simples birra. Uma decepção total

##### Juliano

Stayed 4 nights in Oct 2018

### 10/10 Excellent

#### Pradeep

Dec 21, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Keep it up.

hotel wifi is improved after my previous complaint . It was very good . Overall experience was satisfactory.

##### Pradeep

Stayed 2 nights in Dec 2017

### 6/10 Okay

#### Nikunj

May 29, 2017

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

#### Not satisfied 

I and my friends were in bglr for a weekend and were specifically looking for a hotel with swimming pool and thus ended up booking a room in this hotel. Initially I was allotted twin bed although my booking was specific for king size bed however same was rectified after little bit of inconvenience. After around 2 hrs of relaxation, I called up reception asking them to guide us to the pool but instead I was informed that the pool is not available due to marriage function around the pool. Thus the main purpose for booking room in this hotel didn't exist. Some time later AC stopped working. They took around 30-40 mins for repair but wasn't repairable at that time. To compensate for this we were given another room. On the next day morning, there was no water in the tap. They took around 1-2 hrs to rectify. Thus, are stay at the hotel was very unpleasant due to non- availability of pool facility, inconvenience and loss of time in change of room, improper functioning of AC and finally the water issue. 

##### Nikunj

### 4/10 Poor

#### GS, DELHI

May 2, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Barely passable

Poor service, disinterested staff, musty smell. Overall very disappointing

##### GS

### 8/10 Good

#### Verified traveller

Mar 29, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Stay at fortune jp celestial bangalore

Nice hotel - value for money ; helpful staff; good service. Food quality can be better;

##### Verified traveller

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