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Reviews of Best Western Newberry Station

2.5 out of 5
Best Western Newberry Station
16515 Reed Road, La Pine, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1000 reviews" "
Rating 8 - Good. 317 out of 1000 reviews" "
Rating 6 - Okay. 86 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels. Morning garbage truck was not nice however.
Stayed 1 night in Mar 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Susan W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Renee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the pool and hot tub. Pool was a little too chilly this trip though.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Stayed 1 night in Dec 2023

10/10 Excellent

Alexandra

Stayed 1 night in Dec 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

wende

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very restful, quiet night the first night. The second night was not quiet. The neighbors were having a birthday party and were most till midnight even though the employees asked them to be quiet at 10:00. We barely slept that night because of their noise.
Stayed 2 nights in Dec 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Amber

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for staying South of Bend. There’s not a lot around but a great place to stay.
Stayed 1 night in Nov 2023

8/10 Good

Kaylee

Travelled with partner
Liked: Staff & service, amenities
Loved the layout of the room. Had a kitchenette, large living area, and a fireplace. The bedroom was well equipped with a chair, bench, dresser, large TV, and very comfortable bed. My only complaint is that it wasn't throughly. I didn't complain because we only paid $16, as we used our points. Not a bad stay, and would still stay here again in the future.
Stayed 1 night in Nov 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service
It surprised me to find the toilet seat broken. How did the maid miss seeing it broke when she cleaned?
Stayed 1 night in Nov 2023

10/10 Excellent

Ignatie

Stayed 2 nights in Nov 2023

8/10 Good

Jennifer

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, and front desk person Jennifer, in particular, were helpful and accommodating. Facility is clean and well taken care of.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeffrey, Chattanooga

Dated but very clean and well maintained. The staff was great!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Keith Blatner

Stayed 1 night in Oct 2023

8/10 Good

JILL

Liked: Cleanliness, staff & service, property conditions & facilities
Facility ok, older but well maintained. Breakfast fair, not especially fresh, tv channel tuned to Fox news. Hotel good enough for an overnight passing through.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I requested a room downstairs. But put me upstairs. I have knee problems and it was very hard to go up the stairs. I hope my next stay is better
Stayed 2 nights in Oct 2023

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good night's sleep and pleasant breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Best pillows ever! Comfy bed. Very clean room and the staff was very friendly and helpful. And wifi access actually worked on the first try.
Stayed 1 night in Oct 2023

10/10 Excellent

CRISTIAN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, professional staff, delicious breakfast with plenty to choose.
Stayed 1 night in Oct 2023

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, friendly staff and the decor of the lobby plus the fact they gave some time for adults to use the pool without children….
Stayed 1 night in Oct 2023

2/10 Terrible

Susan

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from LB on Dec 4, 2023
Dear Susan, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely, Lauren B Manager

6/10 Okay

David

Stayed 2 nights in Oct 2023

8/10 Good

Jacalyn J

Stayed 1 night in Oct 2023

4/10 Poor

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service
Room smelled if old cigaretts, air conditioning was not functioning and in some rooms it leaked, hot tub was barely warm and some jets dont work other is putting out way too much pressure. Staff were kind. Need to get that cigarette smell out.
Stayed 1 night in Oct 2023
Response from Lauren on Oct 16, 2023
Dear Amanda Meeker,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely,Lauren

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Sep 2023

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had either a sewer or water problem so we were out of water for a while, but it was fixed quickly and we were notified when it was completed.
Stayed 1 night in Aug 2023

6/10 Okay

Stig

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

10/10 Excellent

Carol

Stayed 1 night in Sep 2023

10/10 Excellent

Stacie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth the money
Beautiful hotel lobby. The staff is friendly and the room is clean. The breakfast is hearty.
Stayed 1 night in Sep 2023

10/10 Excellent

Rimantas

Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Travelled with group
Liked: Amenities
A very nice place.
Stayed 2 nights in Sep 2023

10/10 Excellent

Fred, Spokane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff
Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Carol Burns

Stayed 1 night in Sep 2023

6/10 Okay

Adam

Liked: Staff & service
Ok
Stayed 1 night in Sep 2023

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long trip west
Very clean and back out of the way area, only issue was no elevator, however it was just a two story hotel so we were able to manage.
Stayed 1 night in Sep 2023

8/10 Good

Christopher

Stayed 1 night in Sep 2023

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super breakfast included in price. There is no lift so ask for a ground floor room if stairs are problematic.
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property to stay st
Stayed 1 night in Sep 2023