Ben Arous Vacation Packages

The quality of the food in this all-inclusive was pretty terrible. It was a giant disappointment

Lovely hotel, looks like the photographs. Food was brilliant, I usually dislike buffets however the food was very tasty with variety. Majority of the staff were lovely, however some were very rude. Reception staff (except the porter who was absolutely lovely, always had a smile on his face!) were very rude, didn’t even say bye or asked about our stay at check out. Asked to change our bedsheet one night as the baby had an accident and the staff member sent was extremely rude and was cursing us in Arabic under his breath. Not nice considered there are people out there with medical issues and no one should have to face that sort of treatment. The beach was lovely, very clean and sandy clear waters. Overall a great stay minus the few encounters of rude staff

Super super super clean hôtel - no surprises when I entered the room and the bathroom and even the balcony was clean. Air conditioner worked great and no weird noises or leaking water from the air conditioner nor the faucets. Every corner was super clean and not dusty. Staff was super welcoming and friendly. My little dog enjoyed his stay and treatment by the staff and had access to pretty much everywhere in the hotel (not the restaurants of course!) the views of the lake and the terraces are amazing. Rooms are well soundproofed and we slept super well each night. Food was good and the hotel is well secured so we felt really safe. The staff are absolutely amazing and accommodating and the hotel is worthy of a million pictures but you have to go see for yourself ;) I will be definitely going back.

Great view of the Mediterranean Sea