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Reviews of Hotel Esplanada

2.5 out of 5
Hotel Esplanada
Av. Santos Dumont, 304 - Centro, Belo Horizonte, MG

Reviews

7.2

Good

Rating 10 - Excellent. 122 out of 433 reviews" "
Rating 8 - Good. 126 out of 433 reviews" "
Rating 6 - Okay. 91 out of 433 reviews" "
Rating 4 - Poor. 51 out of 433 reviews" "
Rating 2 - Terrible. 43 out of 433 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

MIKE

Stayed 1 night in Feb 2023

6/10 Okay

Marko

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I must highlight that people working there we amazing, from reception to the restaurant. Really nice and hospitable. Breakfast was really great. Unfortunately I cannot same the same for the room... Beds need to be changed urgently
Stayed 3 nights in Mar 2022
Response from Letícia on Apr 2, 2022
Olá senhor Marko. Agradecemos a preferência, te aguardamos em uma próxima estádia :) Faremos algumas melhorias logo logo em nosso hotel, agradecemos o feedback.

6/10 Okay

Andrea

Travelled with family
Liked: Staff & service
Disliked: Amenities
O cafe de manha foi satisfatorio , mas o quarto é bem antigo. Sem muitas pretensões.
Stayed 1 night in Jan 2022
Response from Equipe Hotel Esplanada on Jan 28, 2022
Olá, Sra. Andrea, bom dia! Agradecemos por escolher nosso hotel e sua avaliação que é muito importante para nós. Verificaremos os pontos de melhorias. Aproveitamos a oportunidade para pedir que fale sobre nós para seus familiares, amigos e colegas. Força nesse momento de pandemia e até breve. Feliz 2022! Equipe Hotel Esplanada.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Boris, Moscow, Russia

Disliked: Property conditions & facilities, room comfort
Very worn out hotel
We had stayed here for 2 nights during the World Cup. It is probably the worst hotel that I had seen in years. The hotel needs a major renovation. The beds and all equipment are very old. The water is hardly warm and gets heated by an electric device, which sometimes gives you a slight electric shock when you turn the water off. The windows have glass only in the upper part, whilst the bottom part is covered by wooden shades. It gets noisy at nights and you don't feel safe. There is no air conditioning or safe.

6/10 Okay

Mark

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near from stadium near for every places interested

4/10 Poor

Pedro, São paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor services Very noisy room
The hotel is very simple and noisy. If is close to BRT system. I had to leve the room and find a place to buy earphones to be able to sleep.

2/10 Terrible

bangoben, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awfull
very bad

10/10 Excellent

Edson

Liked: Cleanliness
Stayed 5 nights in Mar 2024

4/10 Poor

Jaderson

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fomos muito .mal atendidos,somente um funcionário foi educado e prestativo o sr.que se prontificou a nos auxiliar,os demais em todos os.horarios desinteressados,as camas praticamente não tem colchão,além de serem camas muito baixas,o local não entorno do hotel muitos dependentes químicos , colocado a segurança em.cheque...
Stayed 1 night in Feb 2024

8/10 Good

william

Liked: Staff & service
A propriedade atende os requisitos devido aos valores! É um imóvel mais antigo.
Stayed 1 night in Jan 2024

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

6/10 Okay

Marciele

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Michael

Travelled with family
Liked: Staff & service
Stayed 3 nights in Jan 2024

6/10 Okay

Helio Antunes de

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

6/10 Okay

YATA ANDERSON SANTOS DE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Frederico Faula

Disliked: Amenities, property conditions & facilities
Muito simples os móveis, camas, travesseiros, roupas de cama, banho e banheiro
Stayed 1 night in Jan 2024

4/10 Poor

Tiago

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jonnathan

Stayed 1 night in Jan 2024

10/10 Excellent

Ingrid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Ótimo custo benefício, hotel bem localizado e próximo de tudo, café da manhã com variedades, quartos bem limpos, atendimento excelente.
Stayed 2 nights in Jan 2024

4/10 Poor

JOSE LUIZ M

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
O hotel é bem antigo, assim como suas acomodações, colchões, travesseiros, toalhas... Péssimo! O café da manhã é bem simples. A variedade de alimentos quase não tem! Tudo muito precário. Horrível! Eu não volto +
Stayed 3 nights in Dec 2023

8/10 Good

SUZI

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel bem antigo...e precisando de muitos reparos
O hotel é bem antigo.. As camas são antigas...e para pessoas de mais 1,80m acabam por ficar bem desconfortável devido aos pés passarem e baterem na guarda dos pés da cama..os chuveiro não esquenta nem com reza...e o ar condicionado parece uma cascata além de não gelar fica pingando e vazando água molhando todo o quarto..hotel bem localizado porém precisa de muitas reformas e manutenções
Stayed 1 night in Jan 2024

4/10 Poor

Thiago

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Helenice

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Brenda Caroline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Fabiana Aparecida

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Fernanda Cristina

Stayed 1 night in Dec 2023

10/10 Excellent

Bianca Nery

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo
E simples, mais muito aconchegante, ótimo custo benefício
Stayed 3 nights in Dec 2023

8/10 Good

Joelson

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Elizangela

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Muito bom, preço, atendimento.
Stayed 1 night in Dec 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo benefício
Sempre muito bom estar aqui. Hotel bem localizado, limpo, funcionários educados e bem receptivos.
Stayed 2 nights in Dec 2023

6/10 Okay

Helio Antunes de

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Apesar da boa localização, à noite a área é mal frequentada e os frequentadores são barulhentos. O piso do quarto estava empoeirado e mal cuidado.
Stayed 2 nights in Dec 2023

2/10 Terrible

GABRIEL J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Cristiane

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 27 nights in Nov 2023

2/10 Terrible

Felipe

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Elaine Rosa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Raimundo

Business traveller
Liked: Cleanliness, staff & service, amenities
Estou muito satisfeito com o período que passei lá
Stayed 26 nights in Nov 2023

2/10 Terrible

Alessandra

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Luana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sempre muito bem recebida. Ótimo custo benefício. Funcionários atenciosos. Café da manhã com várias opções.
Stayed 2 nights in Nov 2023

8/10 Good

Raimundo

Stayed 3 nights in Nov 2023

6/10 Okay

Alexsandra

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

José Onicio de Souza

Disliked: Room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Maira

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
As instalações são super antigas, nada confortáveis. Bem limpas. Mas no dia da nossa hospedagem nao tinha elevador e nem agua no hotel. Tivemos que esperar horas pra agua voltar. Mas nos deixaram fazer o check in antecipado, o que nos ajudou. Café da manhã simples.
Stayed 1 night in Nov 2023

8/10 Good

prisilino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

8/10 Good

Silma

Stayed 1 night in Nov 2023

10/10 Excellent

ALICE SOARES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otima
Stayed 2 nights in Nov 2023

6/10 Okay

RODRIGO

Travelled with family
Disliked: Property conditions & facilities, room comfort
Bom dia! O Hotel tem alguns pontos falhos. A começar pelo estacionamento, o acesso às vagas é horrível. Não aconselho para família, assim como eu fui. E o café da manhã, também deixou a desejar. Poucas opções, enfim, ficou muito a quem.
Stayed 1 night in Nov 2023