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Reviews of Queens Head

3 out of 5
Queens Head
Town Foot, Morpeth, England

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 124 reviews" "
Rating 8 - Good. 53 out of 124 reviews" "
Rating 6 - Okay. 21 out of 124 reviews" "
Rating 4 - Poor. 12 out of 124 reviews" "
Rating 2 - Terrible. 4 out of 124 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not impressed
Premises very much in need of lots of TLC. Twin rooms cramped and right on the top floor, accessible only via several flights of rather steep stairs. There is no lift. The beds however are very comfortable. Small Shower cubicle with plentiful hot water. Unfortunately the temperature control was stuck solid on hot There are no evening meals on Mondays and Tuesdays. Breakfast menu very limited, Full English, Eggs Benedict, Toast or American Pancakes with Maple syrup. No cereal or fruit, just orange juice, tea or coffee. The Breakfast lady was very pleasant and very helpful with her local knowledge. Overall not impressed and won't be returning until premises and facilities improve
Stayed 3 nights in Sep 2023

8/10 Good

Alan

Stayed 1 night in Sep 2023

8/10 Good

Dorothy

Stayed 1 night in Aug 2023

6/10 Okay

Feri

Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Satisfactory, but ...
Typical country hotel. The staff are friendly and helpful. The food (dinner and breakfast) was nicely served but the fryer is overused, so wouldn't excite Michelin man. The bedroom was clean and well decorated, the bed very comfortable and quiet although the windows wouldn't open. The hotel could do with a maintenance man a couple of days a week, the toilet seat was loose, the corridor paintwork needs touching up and the corridor/ stair carpets need replacing or at least cleaning to name but a few.
Stayed 2 nights in Jun 2023

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
First time in Rothbury, will visit again with partner. Good size room, very comfy bed, good food, good staff. Only one real ale but Black Sheep was a great pint.
Stayed 1 night in May 2023

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pub B&B. Friendly staff. Room en suite was clean and basic. Unfortunately due to the season the restaurant closed early so cannot comment on the food
Stayed 1 night in May 2023

4/10 Poor

Andrea

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Bar was closed
Stayed 2 nights in Feb 2023

4/10 Poor

Nick

Stayed 1 night in Jun 2022

6/10 Okay

Bruce

Stayed 3 nights in May 2022

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities, room comfort
Very Good, would happily stay here again
Stayed 1 night in Feb 2022

10/10 Excellent

Ian

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Maura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Brian

Stayed 1 night in Sep 2021

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Nights at the Queen's Head
Nice hotel, large room and the staff were very friendly
Stayed 2 nights in Jul 2021

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely stay, staff friendly and helpful, would definitely use again
Stayed 1 night in Jul 2021

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant experience, very welcoming, clean rooms and serve delicious food 😊
Stayed 1 night in May 2021

6/10 Okay

Marie

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was cold and not up to standard
Stayed 1 night in May 2021

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
Amazingly friendly staff. They all went above and beyond for us to make us feel welcome.
Stayed 1 night in Jan 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
inns way
Walking inns way so way a perfect place to stop the night
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Ellen, Blyth Northumberland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious and clean the bath room was also nice and clean, staff(with all considered) were amazing with everything, all in good spirits and very welcoming and helpful. We will absolutely be staying again, hopefully sooner rather than later
Stayed 2 nights in Sep 2020

10/10 Excellent

Chris, S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the queens head ,it has had a refurb and the staff are so helpful ,the food was good and the bar has a great selection of drinks .
Stayed 3 nights in Aug 2020

10/10 Excellent

CHRISTIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay in the heart of Rothbury
Staff were very friendly, the room was the prefect size for a family of four. We had a lovely time and will be back!
Stayed 1 night in Jul 2020

10/10 Excellent

Geoff, Sherburn in Elmet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent Food was fantastic Room was very spacious and clean
Stayed 3 nights in Mar 2020

10/10 Excellent

Faye, Newcastle upon tyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at The Queens Head hotel for a friends wedding. We were greeted by the owners and shown to our room which was very nicely decorated and clean with all amenities. Our evening meal and breakfast was lovely and the bar was great too. Thanks
Stayed 2 nights in Mar 2020

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upset, and out of pocket.
lovely stay but disappointed that breakfast was not included. No choice of continental. Booked on the site and it stated breakfast included. We would have booked somewhere else as we incurred additional costs of £20 +. Even had to pay for each cup of coffee and hot water for tea at breakfast £1.90 per cup.
Stayed 1 night in Feb 2020

6/10 Okay

Eileen

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant. Staff were great however they had double charged us for the room and are now refusing to refund one of the payments. I tried a solid week to call the hotel to no avail. Now Expedia are attempting to deal. However I have contacted my visa and they are investigating the second payment.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Badly designed room, terrible shower (would have been better to go out in the rain). Room not cleaned daily and teas/coffees not replaced
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Will not go back again
Hotel refused to provide breakfast unless we paid extra £15 each although included in hotels.com deal Hotels.com did not respond to chat about issues raised whilst in hotel and have not contacted me about these since. I consider the rating of this hotel misleading and will not go back
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely staff, clean, up to date, coffee/tea. Excellent breakfast
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Oct 2019

8/10 Good

Tony, Darlington

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Have stayed here before it was refurbished, the young member of staff who seemed to be doing everything, was very pleasant and helpful. We had a couple of issues but they were dealt with promptly. New layout, took some getting used to. Good breakfast.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently refurbished under new management. Excellent breakfast, friendly staff
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Missed the home made pie you got befor refurbishment but the hotel overall is looking in a much better shape now after going with extensive renavations as a reguler patron ive noticed some nice changes overall and will be happy to stay again
Stayed 1 night in Sep 2019

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heat turned off in the night
We liked the LED lights around the headboard and the glow bathroom mirror and USB plugs. However, the heat turned off in the night.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super accommodating staff,nothing to much trouble, well kept building amazing value ,for food ,accommodation and service, highly recommended
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was very clean, comfortable & quiet....but the TV in there was oddly fixed to the wall opposite the bathroom & could not be watched whilst you were in bed.
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
The food was disgusting it was packet mash potato and shop bought Yorkshire puds and to pay £10.95 the room cost £198 for two nights but unless you book direct from the hotel there is no breakfast included only after complaining that they had the wrong number did they include breakfast sorry never again
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Room comfort
Good location
Looks like lots of money has been spent on what is overall a good refurbishment. However there are some issues. An old ventilation grill in the bedroom needs to be covered. It is dirty and full of debris. The shower had poor pressure and on the last morning there was no hot water. Never saw the same member of staff more than once so not sure how far our comments went in their structure.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019