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Reviews of Cribs On The Hill

4 out of 5
Cribs On The Hill
5 Richmond Street, Picton, Prince Edward, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 130 out of 200 reviews" "
Rating 8 - Good. 54 out of 200 reviews" "
Rating 6 - Okay. 10 out of 200 reviews" "
Rating 4 - Poor. 5 out of 200 reviews" "
Rating 2 - Terrible. 1 out of 200 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Liked: Cleanliness, property conditions & facilities
Loved my stay here. Great place, and excellent communication from Theresa! Felt cared for!
Stayed 1 night in Jan 2024
Response from T on Jan 27, 2024
Thank you so much Gillian! I'm so happy to hear you enjoyed your stay!

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
New, very clean, very well kept, plenty of space, big kitchen area, all in great value for money!
Stayed 1 night in Nov 2023
Response from T on Nov 5, 2023
Thank you John. We are so happy that you enjoyed your stay with us. Please come again soon.

10/10 Excellent

Patrick, Ayer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Third stay. Will be a fourth.
Stayed 3 nights in Sep 2023
Response from T on Oct 3, 2023
We love hearing this! Thank you so much Patrick.

10/10 Excellent

Julia

Liked: Cleanliness, room comfort
Perfect spot
Our unit was spacious and clean, very comfortable. Walking distance from everything you need! I would recommend staying here.
Stayed 2 nights in Sep 2023
Response from T on Oct 3, 2023
Thank you Julia! We are so happy to hear you enjoyed your stay.

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Absolutely loved this property. Very clean and spacious and walkable to downtown Picton. Will definitely stay here again and refer to friends. Kim
Stayed 2 nights in Sep 2023
Response from T on Oct 3, 2023
Thank you Kim! It is such an honour to hear that you enjoyed your stay with us and that you would recommend us to your friends. Thank you!

2/10 Terrible

Ingrid

Stayed 2 nights in Jul 2023
Response from Kimberly on Aug 2, 2023
Hello Ingrid, I am so sorry to hear your stay wasn't up to standard. I would love the opportunity to make this right and gain your feedback so we can see see where we need to improve.

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely condo with a comfy bed and great shower. Closer to downtown Picton. We used this as a base for a PEC cycling holiday and there’s lots of options from the door or a relatively quick drive away
Stayed 3 nights in Jul 2023

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very clean, easy communication with manager, would definitely stay here when visiting picton/pec ontario
Stayed 2 nights in Jul 2023

10/10 Excellent

Luanne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cribs on the Hill was just perfect for 3 retired ladies to explore the whole of PEC. The location is very quiet, parking close to the back door and if stairs had been an issue for any of us the back door was on the same floor as the whole 3 bedroom condo. The place was spotless and being allergic to dogs I was worried as it is pet friendly but no issues at all - just wonderful. The kitchen was fully equipped and the pots and pans were fairly new. Bathroom was equipped like a top tier hotel and beds were very comfortable and the neighbourhood so quiet. Great sleeps were had by all. The communication by the Manager was wonderful and prompt to any enquiries. The condo does not have a tea pot but the Manager said they would buy one for me but since i have a travel tea pot this wasn't an issue but this shows their commitment to great customer service. When I return I will definitely book this place. Manager also gave us all information prior to travelling so we could plan our trip. Top drawer all the way.

10/10 Excellent

LILIAN

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tina was excellent to check we had everything we needed. Very clean, comfortable bed with good linens. Great location to get around the County. We will definitely use it again.
Stayed 4 nights in Jun 2023
Response from Jenn Parks on Jun 11, 2023
Thank you Lilian! It was a pleasure to have you stay with us!We hope to see you again some day.

4/10 Poor

Andrew

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great space and modern BUT ; the unit smelled of smoke and it was hard to take. The upstairs unit above us was partying until 1230 am and loud thumping foot steps and the smell of dope really strong. Great space but would never rent a bottom unit again and having our sleep ruined really sucked. The general area around it is not very nice either. Very disappointed with the smell and noise.
Stayed 1 night in May 2023
Response from Jenn Parks on May 22, 2023
Hi Andrew, apologies for your experience. Perhaps the guests before you were smoking? We are strictly non smoking. Had we been informed by you of the smell and noise, we would have reached out to the guests above you, and or switched you units. We didn’t hear from you for the entirety of your stay. We aim to make our guests stay amazing. Please allow us to put you at our boutique hotel suites on Main Street Picton on your next visit at no expense. Contact me should you like to take this offer,

10/10 Excellent

Karen

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very well appointed and comfortable unit
Stayed 1 night in Jan 2023
Response from Jenn P on Jan 9, 2023
Thank you for your kind review Karen. We are pleased you enjoyed your stay. We hope to see you again some day. All the best and take care :)

10/10 Excellent

Carlo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cribs on The Hill is in a perfect area if you plan on going to Sandbanks. The condo we had was extremely clean and had all the proper amenities. It was safe and quiet and the beds were comfortable.
Response from Jenn P on Dec 9, 2022
Thank you Carlo, It was a pleasure hosting you. We hope to see you again some day!

10/10 Excellent

James, Toronto

Travelled with partner
Liked: Amenities, property conditions & facilities
This is a great, quiet neighbourhood location, good amenities, easy to locate.
Stayed 1 night in Nov 2022
Response from Jenn P on Nov 28, 2022
Thank you for taking the time to review our property James. We hope to see you again!Cheers!

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Zilin

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great Stay!
Fantastic place, clean, modern and lots of amenities. Easy walk to downtown Picton.
Stayed 2 nights in Oct 2022
Response from Jenn P on Oct 19, 2022
Thank you for taking the time to review our property. Your feedback is valuable to us!We hope to see you again some day.

10/10 Excellent

Rebecca

Liked: Cleanliness, room comfort
Thanksgiving weekend
Property was very clean and spacious. I would definitely stay here again!
Stayed 1 night in Oct 2022
Response from Jenn P on Oct 14, 2022
Rebecca, Thank you for taking the time to review our property. We are glad you enjoyed your stay with us!We look forward to seeing you again some day.

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice and clean. Great deck. The size was perfect for our group.
Stayed 2 nights in Sep 2022
Response from Jenn P on Oct 4, 2022
Thank you for your kind review Brian!We are thrilled you enjoyed your stay :)

10/10 Excellent

Anne

Stayed 2 nights in Sep 2022
Response from Jenn P on Nov 10, 2022
Thank you for taking the time to review our property Anne. It was a pleasure hosting you and we hope to see you again some day!

10/10 Excellent

Tara, Toronto

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean well appointed and Greta location.
Stayed 1 night in Sep 2022
Response from Jenn P on Sep 26, 2022
Thank you for taking the time to review our property! We hope to see you again someday. Cheers!

8/10 Good

Dean S.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
adequate for quiet stay.
Stayed 1 night in Sep 2022
Response from Jenn P on Oct 7, 2022
Thank you Dean!All the best.

10/10 Excellent

Yijun

Liked: Cleanliness, amenities, property conditions & facilities
nice location. room is very clean
Stayed 2 nights in Sep 2022
Response from Jenn P on Sep 6, 2022
Thank you for taking the time to review our property. We are please that you enjoyed your stay. All the best!

10/10 Excellent

Paulus

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

4/10 Poor

Diana Escobar

Travelled with family
Liked: Cleanliness
Not in an ideal location. Photos are deceiving.
Stayed 2 nights in Aug 2022
Response from Jenn P on Sep 6, 2022
Hello Diana, We offered to move you rooms, an upgrade to a top level 3 bedroom unit that opens into a green space. We then offered to have you relocated to a different property. Both options you declined. Our photos are accurate. Our sincerest apologies that our property did not meet your expectations. All the best

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cute and quant … better then a hotel room.
Stayed 1 night in Aug 2022

10/10 Excellent

Jason

Stayed 1 night in Aug 2022

8/10 Good

eric

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice property , had everything we needed . A propane or wood fire pit would have defiantly been nice .
Stayed 3 nights in Jul 2022
Response from Jenn P on Aug 11, 2022
Hi Eric, Thank you for the kind review and suggestion! Cheers!

10/10 Excellent

Marco

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place, a
Stayed 1 night in Jul 2022

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was modern, spacious and clean. It had a kitchen area which was convenient. Location was close to the “downtown” in Picton.
Stayed 2 nights in Jul 2022
Response from Jenn P on Jul 27, 2022
Thank you for your kind review of our property! We are happy that you enjoyed your stay with us and we look forward to seeing you again some day. Cheers!

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent instructions from the owner, clean and a great size for our family. Everyone had a great stay
Stayed 1 night in Jul 2022
Response from Jenn P on Jul 22, 2022
Thank you Jill. We are thrilled you enjoyed your stay. We hope to see you again some day.

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It is super nice, clean, close to the Main Street, parking in front of the house. The owner is super nice and helpful. Will come back soon!!
Stayed 1 night in Jul 2022
Response from Jenn P on Jul 22, 2022
Thank you for your kind review Maria! We hope to see you again some day. We hare so pleased you enjoyed your stay :)

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property...like a nice home away from home. Friendly service and great communication. Walking distance to town and close to Sandbanks. Jenn and Tina provided excellent service. Highly recommend. Thank you.
Stayed 2 nights in Jul 2022
Response from Jenn P on Jul 8, 2022
Shannon! Thank you so much for your kind review and words. We are thrilled that you enjoyed your time with us. We hope to see you again some day :)

10/10 Excellent

Jean-Pierre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well kept and clean.
Stayed 2 nights in Jun 2022
Response from Jenn P on Jul 8, 2022
Thank you for taking the time to review our property. We are thrilled that you enjoyed your stay. All the best!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super nice place well maintained and appointed
Stayed 3 nights in Jun 2022
Response from Jenn P on Jun 29, 2022
Thank you Michael! We are happy you enjoyed your stay with us!

10/10 Excellent

angelo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to downtown
Stayed 3 nights in Jun 2022
Response from Jenn P on Jun 29, 2022
We are glad you enjoyed your stay! Cheers!

10/10 Excellent

Audrey, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Nagendran

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
quite location,
Stayed 2 nights in Jun 2022
Response from Jenn P on Jun 10, 2022
Thank you for taking the time to kindly review your stay. We appreciate your feedback and hope to see you again some day! All the best :)

8/10 Good

Adrian

Stayed 1 night in Jun 2022

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
Spacious units are a great base for exploring the county. Every amenity included! We are repeat guests & will be back!
Stayed 5 nights in May 2022
Response from Jenn P on Jun 8, 2022
Thank you for your kind review! We hope to see you again.

10/10 Excellent

Johanne

Liked: Cleanliness, room comfort
Great spot
Everything was amazing , very clean all necessities were included Walking distance from city center Property manager very nice and available Did not receive instructions to property from Hotels.ca Had to call property directly
Stayed 2 nights in May 2022
Response from Jenn P on Jun 8, 2022
Thanks Johanne! We are pleased you enjoyed your stay. Yes Hotels.ca is a little slow on that sometimes. Sorry about that!

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, way bigger then expected which was amazing & was perfect for the girls trip we used it for! Would recommend
Stayed 1 night in Apr 2022
Response from Jenn P on May 19, 2022
Thank you for your kind review Megan! We hope to see you again some day :) Cheers!

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for our off season visit to the county. We were able to use it as a central point for all of our visits and the lounge area was perfect for down time.
Stayed 2 nights in Apr 2022
Response from Jenn P on May 19, 2022
Thank you Danielle. We are glad you enjoyed your stay. Cheers!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very practical and comfortable accommodations. Enjoyed our stay.
Stayed 1 night in Dec 2021
Response from Jenn Parks on Dec 17, 2021
Thank you Peter! It was a pleasure having you stay with us. Take care and we hope to see you again some day :) Cheers!

8/10 Good

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to downtown. Extra pillows was nice but no extra blankets
Stayed 1 night in Nov 2021
Response from Jenn Parks on Dec 17, 2021
Hi Lindsay, Thank you for your kind review of our property. It was a pleasure hosting you! Our housekeeping manager's number is provided for text in the event that you need something. She can be contacted at any time. Next time let us know that you would like blankets and we will be there in a jiffy :) Cheers!

10/10 Excellent

Karin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, rooms we stayed in were spacious, parking was close, and there was garbage/recycling on site.
Stayed 1 night in Oct 2021
Response from Jenn P on Oct 25, 2021
Thank you for your kind review of our property Karin. It was our pleasure to host you. We hope to see you again some day at Cribs! Cheers!

10/10 Excellent

Catherine Reid

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay. Just as expected. Jenn the Manager was very responsive and helpful. Completely enjoyed our stay, biking, hiking, great restaurants!
Stayed 1 night in Oct 2021
Response from Jenn P on Oct 25, 2021
Catherine it was our pleasure to host you. We hope to see you again some day! Take care and all the best! Cheers!

4/10 Poor

Marie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing location for the price, basically an air B&B rental with mediocre location relative to beach and wineries. Poor lighting, kitchen cleanliness was not great, BED WAS HORRIBLY UNCOMFORTABLE
Stayed 2 nights in Oct 2021
Response from Jenn Parks on Oct 21, 2021
Hello Marie, I am sorry to hear this. I do not have a guest named Marie anywhere in my recent bookings, can you provide me with more details on your stay date? Your review is vastly different than that from our other guests, so I would like to know where we went wrong. Thank you for taking the time to review our property. Your feedback is valuable.

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2021
Response from Jenn Parks on Oct 21, 2021
Thank you for taking the time to review our property Steven. Your feedback is vaulable. All the best.