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Reviews of Exotic Caye Beach Resort

3.5 out of 5
Exotic Caye Beach Resort
Coconut Drive, Po Box 11, San Pedro, Belize District

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 48 reviews" "
Rating 8 - Good. 21 out of 48 reviews" "
Rating 6 - Okay. 8 out of 48 reviews" "
Rating 4 - Poor. 3 out of 48 reviews" "
Rating 2 - Terrible. 4 out of 48 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not even worth half the price!!
The only good thing about this place was the service at the front desk and friendly staff. The place is very overpriced, run down and noisy! I am not a picky person (the prior place i stayed had scorpions and other visitors, and the shower "drain" was a hole in the wall I happily stayed there for 2 weeks because it was advertised as what it was and priced fairly) this placed is priced WAY TOO HIGH and the pictures are DECEPTIVE. Cracked front window, kitchen light didn't work, no kitchen towel or dish sponge, no match or lighter to light the stove, sheets and towels were clean but stained, walls and tub chipped, pans completely scratched with no Teflon remaining, spatulas and plastic utensils melted and dirty. Housekeeping didn't come because they couldn't find a key to the room really??? Swim pool is size of large hot tub and not at all like pictures! Bed and pillows were fairly comfy but room rate advertised as queen size and was only a double. Front of rooms face a bar and back is on the road. Bring earplugs If you hope to sleep. If this place was only 70 usd per night I might have stayed but checked out early found something far nicer and cheaper.
Stayed 3 nights in Feb 2018

2/10 Terrible

Tommy, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Advertisement and very Disappointed !!!
The rooms and property was horrible wish I could post pictures the worst place I’ve stayed at so far without a doubt hands-down horrible the rooms the property everything driving down second floors of buildings destroyed with people sleeping downstairs Old foundations with pipe sticking out of the ground no balconies no Beachview no beach access everyone staying had something to say about the rooms on the property very disappointed and construction going up right outside my back window no sleeping in late too much noise !!!
Stayed 5 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Adequate for the price
This is an older hotel that could use some TLC. The couch was broke, the TV was missing and the bathroom window wouldn't shut properly. The staff was very friendly and got us a TV and replaced the couch but it wasn't what I wanted to be doing on vacation. If you are looking for a decent place for a decent price this resort is fine. But if you are looking for something fancy during your vacation, this wouldn't be the resort for you.
Stayed 2 nights in Jan 2018

2/10 Terrible

Paul, Edmonton, AB

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel set to be demolished, not being maintained
Do not stay at this hotel! Staff is really nice, cafe and bar are great. But the hotel is being replaced by condos and the hotel, rooms, and facilities are not being maintained. The beach is unfinished seawall. I would not recommend this hotel, the pictures are very outdated and inaccurate.
Stayed 4 nights in Jan 2018

6/10 Okay

Les, 906 casa marina lane

Liked: Cleanliness, staff & service, room comfort
This was my 3rd room via Expedia
You know.....my room was cancelled twice...once as I stood at "my" place.. At 3 .30 p.m....in....Belize.. .. the call to Expedia to find me a room was horrible..... their phone connection. Was every word lost..the Expedia host tried once to move me to a place about a mile north and a mile west of my last place that I said would never do... Horrible place ..than what was my circle of the city square was..they found a place... after another hour and another cab fare.was South of the square... another mile... but.... I had a room....
Stayed 10 nights in Jan 2018

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service was impeccable and it was in an area close to town.
Stayed 2 nights in Dec 2017
Thank you very much for your Feedback Rebecca. It was a pleasure to have hosted you at our property.

6/10 Okay

Verified traveller

Liked: Staff & service
Just ok
We paid extra on hotels.com for a king size bed but we were not given one. Walking distance from town. Right on the beach. Room and bathroom were old and dated and somewhat clean. Minimal beach chairs or shade.
Stayed 6 nights in Nov 2017

10/10 Excellent

Willie, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Exotic Caye Beach Resort. The staff (Claudia in particular) were very helpful and accommodating. We can't wait to go back.
Stayed 4 nights in Oct 2017

2/10 Terrible

Teacher, Colorado

Disliked: Property conditions & facilities, room comfort
What a dump
First, they didn't have our reservation. The buildings are extremely run down. We accessed our room through a sliding glass door that we could barely slide. In fact, only my husband could get it open just enough for us to fit through. Once inside, the door was even harder to open. Furnishings were old, but the bed was comfortable. The pool was a large hot tub. They did offer use of a pool at a club down the street. There was no beach. The bar across the street had kareoke (sp?) that sounded like it was in our room, competing with the bar next door. When we told locals where we were staying, they were surprised and said "it was going down hill." They said they would have a cab to take us to the ferry when we checked out, but it did not come. Luckily, we hailed one driving by. The only saving grace was that the staff was friendly.
Stayed 4 nights in Jun 2017

8/10 Good

John, Florida west coast

Liked: Cleanliness, staff & service, room comfort
very convenient and super fun
I would say we were delightfully pleased. and located on the premises was one of the best bars on the caye with lots of entertainment to keep one amused. There was a cafe that served breakfast and lunch the food was less then acceptable. The staff was friendly and courteous and very helpful in booking excursions and side-trips. As far as appearances go the pictures presented online leave a lot to be desired. But for location you can't beat it and the price was right. The only thing I would say I was disappointed in was lack of secure parking space for renting a golf cart which I highly recommend.

8/10 Good

Ivan B., San salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay...
It was very good overall... the pool is small but nice, it is very near to the center os the caye and hs a very nice beach view... i would recomend it!

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misrepresentation, definitely not worth it.
The hotel doesn't have a real pool which was a disappointment. The pictures on line are misrepresented. This property needs a lot of work. The front desk closes at 5pm and reopens at 8am. It's very inconvenient especially if you need something. Our bath towels had holes on them, trash wasn't taken for two days, I had to ask for house keeping at 5pm both days. It really grossed me out to get up, make coffee only to find moldy grounds from previous guest. Our room wasn't dark as the curtains are thin and the outdoor light shines in. I generally give reviews that are positive but this property was exceptionally disappointing. I later found out that there is only one house keeper which isn't right for her and able to provide the service the hotel needs. The owner was there and if I was him, I would have wanted his guests happy but instead all the guests were neglected so he was served first. I travel the world and will never recommend this property. The employees at the front desk are very friendly and try as well as the ground keeper. Yet, if the manger and owner do not take pride with employing enough people or setting better standards then this hotel will not last.

6/10 Okay

Donna

Disliked: Cleanliness, property conditions & facilities
Not Impressed
It is obvious that the pictures were taken awhile ago. The buildings need some work and the beach is non-existing for part of the property.

6/10 Okay

Linda & Ken, Calgary

Liked: Staff & service
Disliked: Property conditions & facilities
Nice spot but suffering as demolition day nears
We stayed 10 days and greatly enjoyed ourselves because of the hotel's proximity to San Pedro, many local restaurants and the great view from our balcony. Our unit was very large and comfortable although the living room was a little noisy due to the nearby pub; fortunately the bedroom was quiet. Maid service was spotty - less than half the time we were there. Also, the room leaked badly during rainstorms after a plastic sheet covering the roof blew away. We were told the complex is scheduled for demolition soon; that may explain the cost/service tradeoffs we experienced.

8/10 Good

Linda and JJ, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel on the beach
Very comfortable accommodations with two restaurants on the premises. The Crazy Canuck's bar with live music several nights each week also a plus. Terrific, friendly staff. Beach towels provided; lounge chairs on the beach and poolside.

8/10 Good

sherry, Toronto Canada

Liked: Cleanliness, staff & service, room comfort
Wonderful staff and beautiful location!
A memorable holiday enhanced by lovely people, beautiful weather and excellent hotel location. In its day, exotic caye must have been breathtaking...It is somewhat tired and worn, but the beauty remains in its rustic and intimate space. The service was exceptional - Claudia, Ted, Anna ..just to name a few. The accommodations were perfect for us- -clean, spacious and private with an exceptional view of the ocean! We had planned on returning next year for 0ne month, but unfortunately it will be torn down and turned into a more modern, larger facility....not to our liking!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bigger is NOT better!
We have returned to this resort multiple years. The investment group who owns it wants to tear it down and build a 5 story resort. They had some 150+ tour the group Linda and see their future plans in hopes that they would invest in the new resort. The Exotic Caye has always had a special atmosphere and a quaint familiarity that seemed to truly represent the way of the island. We won't be coming back if it is torn down and turned into a 5 story multi-building resort that mimics every other new development. We already began to search for our new home away from home for our next trip. Sadly, we will miss the staff the very most and will go back and visit them for sure, but the owners don't seem to want to put any money into maintaining the place now as they are just looking to go bigger and we don't feel it will be better.

8/10 Good

Alex, West Coast

Liked: Cleanliness, staff & service, room comfort
Convenient at-beach location
This was a "San Pedro" reconnaissance/exploration" 1-day stay. It proved to be an excellent springboard location. Nearby access yo quality services was a definite plus, as was pleasant Hotel and Eatery staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice spot
The staff here are so nice! The room was reasonable--a nice balcony out front that looks out on the beach. Mine came with a kitchen and living area (the a/c is in the bedroom so needs to drift to the front, fyi). Bring insect repellent--I was battling them in the room throughout. And it is a bit further away so expect to walk into town. There is a fairly loud bar with live music on the premises--be prepared for music.

8/10 Good

Rochelle, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price
Nice location on a beach. Restaurant feet from our room, with a market a half a block away. Included a kitchen. The range and oven had to be lit with a match to use, bot the refrigerator was fine and the unit included plates, cups, cutlery and a frying pan. The beach was also right outside the room, and beach towels were provided, The staff was very helpful and pleasant.

10/10 Excellent

Robert Paul, Hollywood, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for couples that need a bit more comfort in
Fantastic room with great balcony. Made breakfast and coffee in the room and we lived the full separate bedroom and bathroom.. Would stay again for sure.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place on the beach little south
it was awesome diving- With Michael Cain in front of Exotic Caye

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

10/10 Excellent

shelly, Key West

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this resort! Super friendly staff,right on the beach and very safe! It was so islandy and literally a 10 sec walk to take a dip in the ocean or lay on the beach. The room was very spacious and clean. I dont know what other people were talking about the bar being loud, I didnt hear it at all and its not open too late. It was also my favorite bar to go to, many locals and I love the bartender Kevin. The location is nice that its not directly downtown but its close and a nice 10-15 min walk along the beach to get there. I will stay here whenever Im in San Pedro amd highly recommend it to others

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Defiantly stay at exotic caye
Hotel exceeded expectations It was a cabana on the beach steps away from everything and the best bar on the island, the kitchen had everything you could've ever needed, the air conditioning was strong, the cable worked great, wifi wasn't bad, we had our own balcony, it was private and safe and the cleaning ladies were top notch, put aside all of our things nicely talked with us - The only thing is that directly at 11 sharp there was a man at our door trying to hurry us along and take our bags and give us the boot, I really didn't like that cause we paid so much to get there- the place didn't have many guests so we didn't need to be rushed - in all fairness check out time was 11 but he was literally in our living room at 11 sharp with his hand on our bags trying to take em as we were using our final washroom before moving to the water taxi- everything was perfect up until that point, we didn't see barely anyone and it was a great relaxing trip - we actually met some of the other staff - some at the bar- some on a boat and they were A1- taught us everything we wanted to know, answered any question, made us feel comfortable and safe and like one of the family- seriously awesome people- the cafe owner, the bar owner, the blogger, all of them amazing

10/10 Excellent

Mike, Northern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View view view and awesome staffs
Three burned small buildings still there but tucked in the corner. Dated rooms but kept very cleaned thanks to Miss Anna who even lined up our shoes! Harvey made our stay at the resort enjoyable with his local knowledge and friendliness and nothing is too large a request for Harvey ! Thanks for the coconut Harvey ! There's a security guard who comes at 6 pm and not to forget the cute dog who comes to guard our porch nightly as well- Thanks "Porchie"
On the front porch

6/10 Okay

Paul

Liked: Cleanliness, room comfort
Pleasant cabanas with ocean view
Exotic Caye Resort is made up of around 5 two storey buildings, each with 4 apartments. Ours had a small living room and kitchenette in front, and a reasonable sized, airconditioned bedroom at the back. We were there late Dec. and there was quite a bit of wind, and therefore seagrass covering the beach and stirred up sand in the water-- not really a beach for swimming. Quite a bit of foot traffic along the beach passing through the hotel grounds, and the beach bar attracts a crowd of locals and tourists during Happy Hour, but not too rowdy. Obviously, San Pedro is known for excellent diving and snorkeling.

10/10 Excellent

devin, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bang for your buchk
Amazing group working the office and grounds. Great bar and restaurant there. We even extended our stay from 3-6 nights.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night get away
Stayed 2 nights. Great bar and restaurant. Office was very helpful. Fishing charter off the dock in front of hotel. Something going on at the bar everyday.

8/10 Good

Casey, League City, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exotic caye stay
This was my fourth trip to San Pedro. The location is tough to bet and it is right on a great stretch of beach. It has crazy Canucks bar on premises which was a cool spot and had bands or activities most nights.

8/10 Good

Guillermo, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location and easy access...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
The entire suite wasn't air conditioned, but it was still comfortable. Check in was easy and quick. The staff was very friendly.

8/10 Good

Javier, El Salvador

Liked: Staff & service, property conditions & facilities, room comfort
Comfy place, friendly staff
Stayed one night. Room was clean, bed was comfortable. People working at front desk were helpful. It was a relaxing time, and I would go back. Pool is very small, but their sister location 5 minutes down the road has a large pool you can use.

8/10 Good

Francisco Javier, El Paso, Tx.

Liked: Cleanliness, staff & service, room comfort
They do not have swimming pool
In general, it was good.

8/10 Good

Clark, Novato Cal.

Liked: Cleanliness, staff & service, room comfort
The real dope.
Overall a good experience. Great location right on the beach. Problem is the beach is infested with seagrass,(not the problem with the resort,but a Caribbean problem since early 2014). With Melts restaurant next door and Crazy Canucks across the white sand beach it is a perfect local. Maid service daily, groundskeeper attentive to all your needs,i.e.lounge covers,filling water box to clean your feet,and clearing seagrass daily. My advice is to leave your American perfectionist attitude at home. Belize is a rustic homey melting pot of cultures. You better Belize it !

8/10 Good

Dana, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet small resort with beachfront access
We had a lovely stay at Exotic Caye Beach Resort. Great apartment with kitchen and living room amenities. It was very quiet due to low season but we were nice and close within walking distance to the town centre of San Pedro, without being amongst the noisey activity. You are right on the beach with lovely lounge chairs to sit on to read a book under a palm tree. Only downside is very small pool which had too much chlorine in it. Great small bar attached right on beachfront.

8/10 Good

Carmen, Senatobia, ms

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family time
We had a great time. I loved the wheel barrow that wheeled our luggage in. The hotel forgot about our golf car rental but quickly took care of it.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very nice. Hotel needs to be remodeled
Staff was very nice. Hotel needs to be remodeled or torn down. There was a big cockroach in the bathroom. Bathroom was also rusted in addition to the limescale build up. Thankfully, at least the A/C worked very well. Sheets had a hole in them.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very noisy early morning doing repairs by inexperienced workers.

10/10 Excellent

Raggs, Key West

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location excellent staff very friendly
The hotel is right on the beach and they have excellent little bar right on beach you can't ask for anything better

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice beach front hotel
We rented the 3b/2b suite with a loft. One of the bedrooms was on the loft with a double bed and a futon. This suite sleeps 7 people comfortably. There was a fully equipped kitchen. Two of the cooktops were not working though. The condition of the suite was average. The resort environment was beautiful with palm trees and everything. The staff was nice and helpful. The location is a nice 15 minutes walk from town and quiet. There were supermarkets and restaurants close by. There was a nice fruit stand about 5 minute walk from the resort. They sold fresh fruit, vegetable and juices. The old lady peeled and prepared the fruits for us for free. I really liked going there. We found that the street vendors offered better food than some of the restaurants. Be sure to try them out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel idéalement situé au calme sur la plage
Stayed 10 nights in May 2018

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodidad y muy buena vista.
El hotel es muy cómodo, nos hospedamos un una cabaña que está totalmente equipada con refrigerador, estufa, etc. Cuenta con AC y una excelente vista al mar. Pero no tiene playa para nadar. El espacio es privado y no hay nada de ruido lo que permite descansar.
Stayed 1 night in Jan 2018
Response from Exotic Caye Beach Resort on Jan 10, 2018
Muchas gracias por contribuir con un excelente review! Lo esperamos volver a ver pronto : )

8/10 Good

Peter

Liked: Room comfort
Stayed 2 nights in Nov 2017
Response from Exotic Caye Beach Resort on Jan 9, 2018
Thank you for staying with us! We hope to see you back soon!

8/10 Good

Virginia

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Franck, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort con apartamento enfrente del mar
Apartamento con 2 camas matrimoniales totalmente equipado. Aire acondicionado. Vista al mar impresionante. Internet. Carritos de golf para transportarte x toda la isla pagando cuota extra, Bicicletas. Tiendas de Conveniencia a pocos metros para abastecerte. Variedad de restaurantes para elegir.