Title: Hotel Villa Carlotta - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=11302&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Villa Carlotta SHG Hotel Villa Carlotta invites travelers to relax in beautiful gardens and peaceful waters, with a marina and golf course for unwinding. ## Photo gallery for Hotel Villa Carlotta ![View from property - Hotel Villa Carlotta (Belgirate)](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/875dd5cc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Pool - Hotel Villa Carlotta (Belgirate)](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/a63a76fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hotel Villa Carlotta (Belgirate)](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/bab04a47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, iron/ironing board - Hotel Villa Carlotta (Belgirate)](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/738779b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Villa Carlotta (Belgirate)](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/b86bc9c2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Isola Madre Botanical Garden, SHG Hotel Villa Carlotta provides a peaceful getaway with its adjacent golf course and marina. Guests can relax on the terrace, enjoy spa treatments, and stay connected with in-room WiFi while browsing complimentary newspapers. ## Reviews 7.0 Good ## Popular amenities - Spa - Pet friendly - Parking included - Free WiFi - Air conditioning - Business services ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=11302&PinnedHotelID=11302&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=11302&PinnedHotelID=11302&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=11302&PinnedHotelID=11302&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=11302&PinnedHotelID=11302&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11302&PinnedHotelID=11302&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11302&PinnedHotelID=11302&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=11302&PinnedHotelID=11302&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=11302&PinnedHotelID=11302&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Classic Double Room Single Use ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/26f31290.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room Single Use ### Highlights Air conditioning Connecting rooms available TV Hair dryer Bidet Private bathroom Minibar Satellite channels - 172 sq ft - Sleeps 1 - 1 Double Bed OR 2 Twin Beds ### View all photos for Classic Double or Twin Room ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/26f31290.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Bidet Private bathroom Minibar - 172 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/c45b5e97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Bidet Private bathroom Minibar - 269 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Standard Double Room Single Use ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/8ff610e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room Single Use ### Highlights Air conditioning Connecting rooms available TV Hair dryer Bidet Private bathroom Minibar Satellite channels - 172 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Family Room ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/26f31290.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Bidet Private bathroom Minibar - 269 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds OR 4 Twin Beds ### View all photos for Standard Double or Twin Room ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/8ff610e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Bidet Private bathroom Minibar - 172 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Deluxe Double or Twin Room, Lake View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/71029850.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, Lake View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Bidet Private bathroom Minibar - 205 sq ft - Lake view - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Deluxe Double Room Single Use ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/71029850.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Single Use ### Highlights Air conditioning Connecting rooms available TV Hair dryer Bidet Private bathroom Minibar Satellite channels - 205 sq ft - Sleeps 1 - 1 Double Bed OR 2 Twin Beds ### View all photos for Classic Double Room Single Use, Lake View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/b7d198aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room Single Use, Lake View ### Highlights Air conditioning Connecting rooms available TV Hair dryer Bidet Private bathroom Minibar Satellite channels - 172 sq ft - Lake view - Sleeps 1 - 1 Double Bed ### View all photos for Classic Double or Twin Room, Lake View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/11400/11302/b7d198aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room, Lake View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Bidet Private bathroom Minibar - 172 sq ft - Lake view - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBelgirate-Hotels-SHG-Hotel-Villa-Carlotta.h11302.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBelgirate-Hotels-SHG-Hotel-Villa-Carlotta.h11302.Hotel-Information) ## About the area Located in Belgirate, Hotel Villa Carlotta is in the suburbs and on the beach. Travelers eager for a bit of culture can stop by Rocca di Angera, while those wishing to experience the area's natural beauty can explore Villa Taranto Botanical Garden and Isola Madre Botanical Garden. Belgirate Ferry Terminal is another place to visit that comes recommended. Water skiing, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby. [Visit our Belgirate travel guide](https://www.expedia.ca/Belgirate.dx4836) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.84184%2C8.57317&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yIC1Lkc6Ulr7xMDu5vYRAmWFUgE=) Via Mazzini, 121, Belgirate, Piedmont, 28832 ### What's nearby - ![Isola Madre Botanical Garden showing mountains, a small town or village and a lake or waterhole](https://images.trvl-media.com/place/6076932/4272ca8c-009d-4f0d-84d9-fcdfd68f56af.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Isola Madre Botanical Garden 26 min drive \- 8.3 km - ![Panorama view of a room in the Borromean Palace on Isola Bella, an island in Lake Maggiore! The total beauty of the room required a panorama!](https://images.trvl-media.com/place/4874/6e94ebfe-1519-4d9e-825e-5b341a12f6d8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Isola Bella 26 min drive \- 8.3 km - ![-](https://images.trvl-media.com/place/6264144/84663e11-63d4-469c-8965-7194de2ff154.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Orta 28 min drive \- 31.4 km - Belgirate Ferry Terminal 5 min walk \- 0.4 km - Belgirate Old Church 7 min walk \- 0.6 km ### Getting around - Belgirate Station 5 min walk - Milan Malpensa Airport (MXP) 56 min drive ### Restaurants - Borgo San Giovanni 6 min drive - Il Rapanello 20 min walk - Caffè Vespucci 43 min drive - L’ultima Spiaggia 47 min drive - La Gina Gelateria 20 min walk ## About this property ### Hotel Villa Carlotta Upscale hotel near Belgirate Ferry Terminal Located close to Isola Madre Botanical Garden and Rocca di Angera, Hotel Villa Carlotta provides an adjacent golf course, a marina, and a terrace. This hotel is a great place to bask in the sun with a beachfront location, rowing, and motor boating. Treat yourself to a massage or other spa services. Enjoy onsite activities like sailing, windsurfing, and mountain biking. In addition to shopping on site and a garden, guests can connect to free in-room WiFi. Additional perks include: - Free self parking - Bike rentals, babysitting (surcharge), and an elevator - Free newspapers, luggage storage, and wedding services Room features All 129 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with bidets and tubs or showers - TVs with satellite channels - Daily housekeeping and desks ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/10000000/9700000/9690200/9690122/0fc2059a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ME Milan - Il Duca Central Station - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 516 reviews CA $624 CA $719 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=9690122&PinnedHotelID=9690122&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Things to do - 18-hole adjacent golf course - Bicycle rentals - Motor boating - Mountain biking - Rowing/canoeing - Sailing - Shopping - TV in common areas - Windsurfing ### Family friendly - Babysitting (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference center - Meeting rooms ### Outdoors - Beach umbrellas - Garden - In a provincial park - Marina - On a lake - On the beach - Picnic area - Terrace ### Spa - Deep-tissue massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Wheelchair accessibility - Wheelchair-accessible parking ### More - 1 building - 4 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 18 per pet, per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.50 per person, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 18 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Carlotta Hotel Villa Carlotta Belgirate Villa Carlotta Belgirate Belgirate Best Western Best Western Carlotta Hotel Villa Carlotta Belgirate, Lake Maggiore, Italy SHG Hotel Villa Carlotta Belgirate SHG Villa Carlotta Belgirate SHG Villa Carlotta SHG Hotel Villa Carlotta Hotel Villa Carlotta Hotel Hotel Villa Carlotta Belgirate Hotel Villa Carlotta Hotel Belgirate ## Frequently asked questions ### Is Hotel Villa Carlotta pet-friendly? ### How much is parking? ### What time is check-in at Hotel Villa Carlotta? ### What time is check-out at Hotel Villa Carlotta? ### Where is Hotel Villa Carlotta located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Villa Carlotta Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.0 Location ### 7.8 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 48 8 - Good 108 6 - Okay 67 4 - Poor 40 2 - Terrible 18 ## Reviews ### 8/10 Good #### Therese Aug 24, 2022 Liked: Staff & service, room comfort Disliked: Cleanliness Mycket sköna sängar och trevlig och hjälpsam personal. Bra läge och fin utsikt. Det som var mindre bra var att det var mycket dammigt under sängarna och vi hittade ett gammalt trosskyddspapper i badrummet som inte kom från oss. Lite slitet men renovering pågår så kommer nog bli ett fint hotell. ##### Therese Stayed 2 nights in Aug 2022 ### 2/10 Terrible #### Mathias Aug 11, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### demande de remboursement Bonjour, mon séjour était une catastrophe ! Les photos de votre site ne sont pas à jour. L'hôtel est en travaux et à moitié abandonné. Le logement est insalubre, sale. 160 euros c'est un prix énorme pour une prestation désastreuse comme celle-ci. On peut employer le mot "arnaque". Les vitres sont fissurées, les volets cassés, la salle de bain moisie et crasseuse. La piscine et le jardin sont dans un état catastrophique. Il n'y a plus de restaurant. J'ai passé 3 heures au téléphone le soir avec vos employés qui n'ont pas pu me reloger, pour certains qui ne m'ont jamais rappelé après la coupure de la ligne. J'étais donc obligé d'y rester la nuit avec ma compagne. Nous n'étions pas rassurés et pas détendus dans cet endroit "insecure". Ce n'est pas digne et à la hauteur des prestations que vous proposez. Même si votre annonce stipule en bas que l'hôtel est en travaux, c'est un affichage malhonnête (positionné de cette manière). Vous devez le mettre en évidence et changer ces photos mensongères. J'estime vous rendre service en prenant le temps de vous écrire et de vous faire un constat compte tenu de la qualité désastreuse du service. J'espère que vos clients éviteront ce piège ! J'attends votre retour avec impatience et un remboursement. Ci-joint les photos de mon séjour. Merci d'en prendre note. Cordialement. Mathias Minne 0673148584 ![](https://a.travel-assets.com/ugc/hotel-reviews/C7ABEA8D28B0390DE38D7EB6CAFA65B26940156D1660228602968.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/870369C973368EB2973B9252F7AC285D874B07C01660228613429.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/014D8BCDC6C68E2935BEDC20333801898311F3251660228626665.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/94DDC21E694E922F65B83F4E4542A95EEC2AC57D1660228634131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mathias Stayed 1 night in Aug 2022 ### 4/10 Poor #### Guido Sep 26, 2021 Disliked: Staff & service, property conditions & facilities La struttura non è come appare in foto. Il letto matrimoniale è composto da due letti singoli con le rotelle che si spostano di continuo e il bagno lascia abbastanza a desiderare. Prezzo eccessivo per la struttura. ##### Guido Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Giampiero Sep 24, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sorpresa Purtroppo al mio arrivo in reception mi viene detto che non esiste nessuna prenotazione a mio nome, dopo breve ricerca mi viene detto che la struttura non ha accettato la mia prenotazione ##### Giampiero Stayed 1 night in Sep 2021 ### 8/10 Good #### Samimi Sep 2, 2021 Liked: Cleanliness, staff & service, amenities Il se site à belle endroit devant un grand lac et montagne mais qui n’ai ma pas plus c’est l’état général de bâtiment qui nécessite un peu de réparation ##### Samimi Stayed 2 nights in Aug 2021 ### 2/10 Terrible #### Verified traveller Aug 26, 2021 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### A disaster! Not worth to stay, even not 1night. Service below zéro at multiple levels. AC was leaking ++. Paint of pool was coming off. Bathroom from the sixties! Pool area dirty. Only the view is excellent. ##### Verified traveller Stayed 3 nights in Aug 2021 ### 4/10 Poor #### Riccardo Aug 23, 2021 Liked: Staff & service Disliked: Amenities, property conditions & facilities pessime condizioni di manutenzione generali, puzza di muffa nei corridoi, bagno in camera con lavandino rotto, piastrelle rotte, aspiratore bagno non funzionante, rubinetti doccia vecchi, condizionatore camera rumoroso e funzionante solo come ventilazione (no freddo). Piscina con struttura corrosa, servizi igienici e spogliatoio penosi La cortesia e disponibilità del personale non è sufficiente a riscattare le mancanze di manutenzione. unica cosa valida è la vista ottima sul lago ##### Riccardo Stayed 2 nights in Aug 2021 ### 8/10 Good #### Viviana Aug 21, 2021 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Un grand hotel da migliorare Hotel in villa prestigiosa. Ristrutturato l’edificio ma il parco secolare e la piscina/ giardino fa molto desiderare. I tavolini arrugginiti nelle aree comuni all’aperto i lettini (pochi e sporchi) in piscina Lasciano il cliente che ha scelto un 4\* un po’ deluso. Se devo dirla tutta anche la sala colazione è un po’ fredda e povero il banchetto self-service. Le camere invece molto belle con vista mozzafiato. Insomma c’è ancora spazio per migliorare ![](https://a.travel-assets.com/ugc/hotel-reviews/496A242A47E158D9F076038E6B53EC162C6F9A311629540245587.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Viviana Stayed 1 night in Aug 2021 ### 6/10 Okay #### Louisa Jul 28, 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Mold smell in the lift carpets were dirty pool area not so good or aircon in the room made a terrible noise ##### Louisa Stayed 6 nights in Jul 2021 ### 4/10 Poor #### Verified traveller Jul 28, 2021 Disliked: Cleanliness, room comfort #### Run down and not so clean The location of the hotel is good, but that's about it. The inside looks like a run down cruise ship. The rooms seem okay at first, but the AC is very noisy and the bed not really comfortable and the cleanliness of the entire hotel is just not good. I would have actually not been surprised if the place would have had fleas or bed bugs. The hallways of the hotel were dirty. It's a shame. A lot could be made out of this location, but a lot of renovation work and cleaning will have to be put in. Do not recommend. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Kristina Jul 10, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Godt hotel til prisen Det er vores 2\. gang på hotellet og vi har især været glade for den gode udsigt på værelset. Vi havde family room med gode senge til alle. Morgenmad lidt kedelig, men med i prisen, så ok. ##### Kristina Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Wolfgang Sep 22, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Prima Hotel wurde renoviert. Jetzt super. ##### Wolfgang Stayed 4 nights in Sep 2020 ### 8/10 Good #### Bien, Sierre Sep 21, 2020 Liked: Staff & service Lors de notre arrivée, le personnel était agréable mais nous a moitié expliqué les instructions pour notre séjour : n’a pas mentionné l’heure et le lieu du petit déjeuner par exemple. L’hôtel a besoin d’une rénovation. Les chambres sont plus ou moins propres mais on y trouve des toiles d’araignée, une salle de bain mal entretenue et balcon avec murs et nappe sur la tables moisis. Le petit déjeuner était bon. En somme, cet hôtel ne mérite plus ses 4 étoiles. La vue en face du lac était la seule chose rattrapable. L’emplacement de l’hôtel était pratique, nous étions a quelques minutes en voiture de Stresa. ##### Bien Stayed 2 nights in Sep 2020 ### 6/10 Okay #### domenico Sep 20, 2020 Disliked: Cleanliness, property conditions & facilities #### vorrei .... (essere hotel 4stelle)....ma no posso! l'hotel che forse un tempo era classificato 4stelle ora appare decaduto, e le stelle si sono affievolite nel loro splendore, peccato! colazione con prodotti non di gran scelta (frutta sciroppata,) caffè a self service discutibile per qualità.... Le camere abbastanza pulite, il bagno da rivedere. ##### domenico Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Maria Sep 20, 2020 Liked: Staff & service, room comfort La photo sur le site donne envie d y aller. Mais j ai ete decue, la carte pas top. C est vieilliot. Le buffet est sympa ##### Maria Stayed 1 night in Sep 2020 ### 6/10 Okay #### Verified traveller Sep 20, 2020 Das Hotel liegt schön direkt am See. Der Pool Bietet einen schönen Blick auf den See, ist jedoch renovierungsbedürftig. Auch die Zimmer sind veraltet und könnten eine Renovierung vertragen. das erste Zimmer, dass man uns angeboten hat, war nicht richtig sauber. Auf unsere Beschwerde bekamen wir an der Rezeption sofort ein neues Zimmer, dass dann von der Sauberkeit ok war. Das Frühstück war zu coronazeiten ok. Man bekommt Einmal-Handschuhe zur Bedienung am Buffet Und ##### Verified traveller Stayed 3 nights in Sep 2020 ### 4/10 Poor #### Verified traveller Sep 3, 2020 Disliked: Cleanliness, amenities, property conditions & facilities Hotel Need a Renovation of the rooms and Pool. Also more Love to the detail. In our room water came into the room when it rained. ##### Verified traveller Stayed 6 nights in Aug 2020 ### 10/10 Excellent #### Claudia, Pavia Sep 2, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel bello. Camera con vista lago ottima. Bella la piscina nel parco con servizio bar. ##### Claudia Stayed 1 night in Aug 2020 ### 8/10 Good #### Daniele, Turin Aug 31, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good structure in a beautiful location. The pool is very nice with a great view ##### Daniele Stayed 2 nights in Aug 2020 ### 10/10 Excellent #### Verified traveller Aug 25, 2020 Liked: Cleanliness, staff & service L'hotel sarebbe splendido, il personale è gentilissimo, peccato la scarsa manutenzione. ##### Verified traveller Stayed 2 nights in Aug 2020 ### 2/10 Terrible #### Stefano Aug 23, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Guardate altrove Lo danno come albergo 4 stelle ma non so neanche se si può definire un 3 stelle, la location è fantastica come la vista diretta sul lago! Il posto è trascurato le camere trasandate e il bagno molto datato con scarsissima pulizia ##### Stefano Stayed 2 nights in Aug 2020 ### 6/10 Okay #### Ergün, Stuttgart Aug 19, 2020 Liked: Cleanliness, staff & service Bad gehört renoviert .... Personal hilfsbereit und freundlich . ##### Ergün Stayed 3 nights in Aug 2020 ### 4/10 Poor #### Massimo, Asti Aug 17, 2020 Liked: Staff & service Disliked: Cleanliness Personale gentile ma la struttura non è certamente da 4 stelle. ##### Massimo Stayed 2 nights in Aug 2020 ### 10/10 Excellent #### Elizabeth Aug 17, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel! Hotel was beautiful and right on the lake. The views are great and the room very comfortable and clean. The restaurant was very good and service was great. Would highly recommend this hotel. ##### Elizabeth Stayed 1 night in Aug 2020 ### 4/10 Poor #### manuel, torino Aug 16, 2020 Disliked: Staff & service, amenities, property conditions & facilities l'aria condizionata non funzionava bene e la doccia era scomoda..l'hotel non era nuovissimo rispetto a come appare nelle foto ##### manuel Stayed 1 night in Aug 2020 ## Expedia's Latest Trends ### Hotels > [Italiana Hotels Cosenza](https://www.expedia.ca/Cosenza-Hotels-Italiana-Hotels-Cosenza.h1187073.Hotel-Information) > > [Hotel Le Fioriere](https://www.expedia.ca/Praiano-Hotels-Hotel-Le-Fioriere.h1897502.Hotel-Information) > > [Grotta Giusti Thermal Spa Resort Tuscany, Autograph Collection](https://www.expedia.ca/Monsummano-Terme-Hotels-Grotta-Giusti-Thermal-Spa-Resort-Tuscany.h904294.Hotel-Information) > > [Hotel Minerva](https://www.expedia.ca/Sorrento-Hotels-Hotel-Minerva.h1077134.Hotel-Information) > > [Santa Caterina](https://www.expedia.ca/Amalfi-Hotels-Santa-Caterina.h2541496.Hotel-Information) > > [Hotel Chalet Al Foss](https://www.expedia.ca/Vermiglio-Hotels-Hotel-Chalet-Al-Foss.h9810090.Hotel-Information) > > [Hotel Miramalfi](https://www.expedia.ca/Amalfi-Hotels-Hotel-Miramalfi.h1130642.Hotel-Information) > > [Monastero Santa Rosa Hotel & Spa](https://www.expedia.ca/Conca-Dei-Marini-Hotels-Monastero-Santa-Rosa-Hotel-Spa.h4959841.Hotel-Information) > > [Grand Hotel Flora](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Flora.h919640.Hotel-Information) > > [Hilton Sorrento Palace](https://www.expedia.ca/Sorrento-Hotels-Hilton-Sorrento-Palace.h791135.Hotel-Information) > > [Cristina Hotel](https://www.expedia.ca/SantAgnello-Hotels-Cristina-Hotel.h16729.Hotel-Information) > > [Anantara Convento di Amalfi Grand Hotel](https://www.expedia.ca/Amalfi-Hotels-NH-Collection-Grand-Hotel-Convento-Di-Amalfi.h2885039.Hotel-Information) > > [Majestic Palace Hotel](https://www.expedia.ca/SantAgnello-Hotels-Majestic-Palace-Hotel.h45862.Hotel-Information) > > [Verdura Resort](https://www.expedia.ca/Sciacca-Hotels-Verdura-Resort.h2512326.Hotel-Information) > > [Caruso, A Belmond Hotel, Amalfi Coast](https://www.expedia.ca/Ravello-Hotels-Caruso.h1129096.Hotel-Information) > > [Hotel Mary](https://www.expedia.ca/Vico-Equense-Hotels-Hotel-Mary.h4947835.Hotel-Information) > > [Hotel Marina Riviera](https://www.expedia.ca/Amalfi-Hotels-Hotel-Marina-Riviera.h1419029.Hotel-Information) > > [Hotel Margherita](https://www.expedia.ca/Praiano-Hotels-Hotel-Margherita.h915378.Hotel-Information) > > [Hotel Porto Roca](https://www.expedia.ca/Monterosso-Al-Mare-Hotels-Hotel-Porto-Roca.h5175930.Hotel-Information) > > [Villa Manning Relais](https://www.expedia.ca/Sorrento-Hotels-Villa-Manning-Relais.h21971579.Hotel-Information) > > [Grand Palladium Sicilia Resort & Spa ](https://www.expedia.ca/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Sicilia-Resort-Spa-All-Inclusive.h2032217.Hotel-Information) > > [Castello Di Vicarello](https://www.expedia.ca/Cinigiano-Hotels-Castello-Di-Vicarello.h1760188.Hotel-Information) > > [Residence Panoramic](https://www.expedia.ca/Maiori-Hotels-Residence-Hotel-Panoramic.h44539994.Hotel-Information) > > [Altafiumara Resort & Spa](https://www.expedia.ca/Villa-San-Giovanni-Hotels-Altafiumara-Resort-Spa.h1366348.Hotel-Information) > > [UNA Hotels Capotaormina](https://www.expedia.ca/Taormina-Hotels-UNAHOTELS-Capotaormina.h22100.Hotel-Information) > > [Hotel de La Ville](https://www.expedia.ca/Civitavecchia-Hotels-Hotel-De-La-Ville.h921822.Hotel-Information) > > [Grand Hotel Excelsior Amalfi](https://www.expedia.ca/Amalfi-Hotels-Grand-Hotel-Excelsior-Amalfi.h1105705.Hotel-Information) > > [Hotel San Giorgio](https://www.expedia.ca/Civitavecchia-Hotels-Hotel-San-Giorgio.h1709306.Hotel-Information) > > [Hilton Lake Como](https://www.expedia.ca/Como-Hotels-Hilton-Lake-Como.h17246644.Hotel-Information)