Exterior

Reviews of Stormont Hotel

4 out of 5
Stormont Hotel
Upper Newtownards Road, Belfast, Northern Ireland

Reviews

8.8

Excellent

Rating 10 - Excellent. 404 out of 701 reviews" "
Rating 8 - Good. 207 out of 701 reviews" "
Rating 6 - Okay. 55 out of 701 reviews" "
Rating 4 - Poor. 19 out of 701 reviews" "
Rating 2 - Terrible. 16 out of 701 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

H Kinxoc Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option near the George Best City Airport in Belfast. Ideal as a base camp to start exploring the Irish northern coastal route
Stayed 1 night in Apr 2024
Response from Nathan on Apr 8, 2024
Dear Guest,Thank you for your review after your stay with ourselves and we are delighted that you had an enjoyable experience. We look forward to seeing you again in the very near future.Warmest RegardsNathan BreenHotel Operations Manager

10/10 Excellent

Raymond, Danville

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice with a very good restaurant. The facilities are a bit limited with no fitness center. The staff was very friendly. The location is in a residential area, there is not a lot to do within walking distance. If you have a car there is plenty of parking.
Stayed 1 night in Mar 2024
Response from Nathan on Mar 21, 2024
Dear Raymond,Thank you for your review after your stay with ourselves and we are delighted that you had an enjoyable experience. We look forward to seeing you again in the very near future.Warmest RegardsNathan BreenHotel Operations Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and staff were very friendly, I would stay here again
Stayed 1 night in Mar 2024
Response from Stormont Hotel on Mar 6, 2024
Thank you for taking the team to review your stay with us. We are very happy you had a great time and look forward to welcoming you again soon.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in this hotel. Staff were fantastic and made the stay very comfortable indeed. Special mention to the front of house who was really helpful and also the quality of food and beverage was great.
Stayed 1 night in Feb 2024
Response from Stormont Hotel on Mar 6, 2024
Thank you for taking the team to review your stay with us. We are very happy you had a great time and look forward to welcoming you again soon.

10/10 Excellent

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be. The facilities are great, and the breakfast was scrumptious.
Stayed 3 nights in Jan 2024
Response from Stormont Hotel on Mar 6, 2024
Thank you for taking the team to review your stay with us. We are very happy you had a great time and look forward to welcoming you again soon.

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Belfast, the staff are friendly, helpful and welcoming. The family room was spacious, bed/ pillows comfortable and every one had a peaceful sleep.
Stayed 1 night in Jan 2024
Response from Stormont Hotel on Mar 6, 2024
Thank you for taking the team to review your stay with us. We are very happy you had a great time and look forward to welcoming you again soon.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Warm and inviting. Staff very friendly and eager to assist with queries. La Scala Bistro offered an interesting menu. My Vegetarian meal was fabulous! Will stay again.
Stayed 2 nights in Jan 2024
Response from Stormont Hotel on Mar 6, 2024
Thank you for taking the team to review your stay with us. We are very happy you had a great time and look forward to welcoming you again soon.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Stormont Hotel on Mar 6, 2024
Thank you for taking the team to review your stay with us. We are very happy you had a great time and look forward to welcoming you again soon.

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Stormont Hotel on Mar 6, 2024
Thank you for taking the team to review your stay with us. We are very happy you had a great time and look forward to welcoming you again soon.

10/10 Excellent

Ryan

Stayed 1 night in Jan 2024
Response from Stormont Hotel on Mar 6, 2024
Thank you for taking the team to review your stay with us. We are very happy you had a great time and look forward to welcoming you again soon.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Stormont Hotel on Mar 6, 2024
Thank you for taking the team to review your stay with us. We are very happy you had a great time and look forward to welcoming you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a comfortable, friendly place to stay, very convenient for the two Belfast airports. Breakfast is quite expensive - £14 or £18 - OK if you can manage to eat quite a lot! My other reservation about it is that the complimentary water in the room is in cartons like milk cartons. I felt that was quite wasteful, as we never drank a whole cartonful, so I presume the rest just got poured out.
Stayed 2 nights in Jan 2024
Response from Stormont Hotel on Mar 6, 2024
Thank you for taking the team to review your stay with us. We are very happy you had a great time and look forward to welcoming you again soon.

10/10 Excellent

Hayley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favourite hotels!!
Amazing staff, beautiful hotel and fantastic. Food. I absolutely love this hotel and great location for Belfast city centre, ferry terminal or airport and huge car park.
Large comfy rooms
Flatscreen TV
Great room service, Beef Ragu
Stayed 1 night in Jan 2024
Response from Stormont Hotel on Mar 6, 2024
Thank you for taking the team to review your stay with us. We are very happy you had a great time and look forward to welcoming you again soon.

8/10 Good

Gwen

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to see family
Stayed 3 nights in Jan 2024
Response from Stormont Hotel on Mar 6, 2024
Thank you for taking the team to review your stay with us. We are very happy you had a great time and look forward to welcoming you again soon.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Stormont Hotel on Mar 6, 2024
Thank you for taking the team to review your stay with us. We are very happy you had a great time and look forward to welcoming you again soon.

10/10 Excellent

C

Stayed 1 night in Jan 2024
Response from Nathan on Mar 25, 2024
Dear Guest,We really appreciate you taking the time to leave a review of your stay with us. I am glad to hear you enjoyed your stay with us. Warmest RegardsNathan BreenHotel Operations Manager

10/10 Excellent

Jimmy

Stayed 1 night in Jan 2024
Response from Nathan on Mar 25, 2024
Hello Jimmy,We really appreciate you taking the time to leave a review of your stay with us. I am glad to hear you enjoyed your stay with us. Warmest RegardsNathan BreenHotel Operations Manager

2/10 Terrible

Dionne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Avoid holidays and request 3rd floor
The hotel itself is very nice. If you are looking for a quiet stay request staying on the upper floors. We were there for one night on a longer road trip through Ireland and ended up there for New Year’s Eve. We were not out celebrating as we had to be up very early to be in the road early for our next stop. We were on the first floor and the people that were in the rooms all strong us keeps going in and out of their rooms slamming doors, arguing, shouting, doing what they do from when they checking in until about 10 when I had to call down to the front desk. There was another guest who also added to the enjoyable experience by letting her toddler scream in the hall way. How some people have zero manners is beyond me. The staff were extremely accommodating to my needs and helping resolving the rude guests. Unfortunately the lack of manners of others have ruined the experience and I cannot recommend this place, unless you request or pay more for the higher floor and further away from the main staircase.
Stayed 1 night in Dec 2023
Response from Nathan on Mar 26, 2024
Hello Dionne,Thank you for taking the time to leave feedback.I am sorry to hear your experience was not what you had hoped. This is not a normal occurrence for ourselves and i hope we may be able to welcome you again on another occasion to provide the experience you would expect.Warmest RegardsNathan BreenHotel Operations Manager

10/10 Excellent

MTeresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
We really enjoyed our stay in the Stormont Hotel. Philip on reception was so friendly and helpful. Our evening meal was delicious and breakfast was tasty too! An excellent hotel and we would not hesitate to book the Stormont Hotel again. Thank you!
Stayed 1 night in Dec 2023
Response from Stormont Hotel on Mar 6, 2024
Thank you for taking the team to review your stay with us. We are very happy you had a great time and look forward to welcoming you again soon.

8/10 Good

Attracta

Stayed 1 night in Dec 2023
Response from Nathan on Mar 25, 2024
Dear Guest,We really appreciate you taking the time to leave a review of your stay with us. I am glad to hear you enjoyed your stay with us. Warmest RegardsNathan BreenHotel Operations Manager

10/10 Excellent

Shauna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean property, lovely inside decor, helpful staff and good facilities
Stayed 2 nights in Dec 2023
Response from Stormont Hotel on Dec 28, 2023
Thank you for taking the time to review your recent stay with us. We are very pleased you had an enjoyable experience and look forward to welcoming you again soon.

10/10 Excellent

Guy

Stayed 1 night in Dec 2023
Response from Nathan on Mar 25, 2024
Dear Guest,We really appreciate you taking the time to leave a review of your stay with us. I am glad to hear you enjoyed your stay with us. Warmest RegardsNathan BreenHotel Operations Manager

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice and friendly
Stayed 1 night in Dec 2023
Response from Stormont Hotel on Dec 28, 2023
Thank you for taking the time to review your recent stay with us. We are very pleased you had an enjoyable experience and look forward to welcoming you again soon.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Nathan on Mar 25, 2024
Hello Pamela,We really appreciate you taking the time to leave a review of your stay with us. I am glad to hear you enjoyed your stay with us. Warmest RegardsNathan BreenHotel Operations Manager

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel will definitely be coming again it’s so lovely and the staff are always there if you need help.
Stayed 1 night in Nov 2023
Response from Stormont Hotel on Dec 28, 2023
Thank you for taking the time to review your recent stay with us. We are very pleased you had an enjoyable experience and look forward to welcoming you again soon.

10/10 Excellent

Bronagh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Stormont Hotel on Dec 28, 2023
Thank you for taking the time to review your recent stay with us. We are very pleased you had an enjoyable experience and look forward to welcoming you again soon.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
As usual our stay was fantastic. Finnuala, Clare, Vic, Anna and Dylan, Brendan and all of the staff were all so welcoming, friendly and professional. Thank you all for making our stay so enjoyable.
Stayed 1 night in Nov 2023
Response from Stormont Hotel on Dec 28, 2023
Thank you for taking the time to review your recent stay with us. We are very pleased you had an enjoyable experience and look forward to welcoming you again soon.

10/10 Excellent

Margaret

Stayed 1 night in Nov 2023
Response from Stormont Hotel on Dec 28, 2023
Thank you for taking the time to review your recent stay with us. We are very pleased you had an enjoyable experience and look forward to welcoming you again soon.

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Stormont Hotel on Dec 28, 2023
Thank you for taking the time to review your recent stay with us. We are very pleased you had an enjoyable experience and look forward to welcoming you again soon.

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
An excellent stay, I will definitely be returning!
Stayed 2 nights in Oct 2023
Response from Stormont Hotel on Dec 28, 2023
Thank you for taking the time to review your recent stay with us. We are very pleased you had an enjoyable experience and look forward to welcoming you again soon.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ulster rugby
Up to see Ulster play or 2nd time we have stayed
A wee keep sake
Stayed 1 night in Oct 2023
Response from Nathan on Mar 26, 2024
Hello Guy,We really appreciate you taking the time to leave a review of your stay with us. I am glad to hear you enjoyed your stay with us. Warmest RegardsNathan BreenHotel Operations Manager

6/10 Okay

Philip

Travelled with partner
Liked: Cleanliness
Hotel was ok.
Stayed 2 nights in Oct 2023

8/10 Good

elkie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey
Loved this hotel , once I worked out the glider it was easy to get to and from
Stayed 1 night in Oct 2023

10/10 Excellent

George

Stayed 1 night in Oct 2023

8/10 Good

KAREN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While the room was very nice, it was too warm. Opening the window resulted in our sleep being disturbed as there was an event going on at the hotel and the guests were quite loud when in front of the hotel on the drive.
Stayed 1 night in Oct 2023

10/10 Excellent

Gavin

Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Property conditions & facilities
Comfortable, clean and close to Belfast city airport
Stayed 1 night in Sep 2023

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Stormont Hotel on Sep 12, 2023
Thank you for taking the time to review your recent stay with us, we look forward to welcoming you again soon.

8/10 Good

shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff very helpful with bus and train information re getting into Belfast city, hotel was very clean, I did fine it a bit strange that they didn’t accept cash when I tried to pay a bar bill with a 50 sterling I was told it wasn’t legal tender and hadn’t been since last October I still think it’s odd also the breakfast wasn’t good value for money
Stayed 1 night in Sep 2023
Response from Stormont Hotel on Sep 3, 2023
Thank you for taking the time to review your recent stay with us.

8/10 Good

Anna

Stayed 1 night in Aug 2023

10/10 Excellent

Kristof

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best in Belfast
Stayed 1 night in Aug 2023
Response from Stormont Hotel on Aug 26, 2023
Thank you for taking the time to review your recent stay with us, we are very pleased you enjoyed your visit and look forward to welcoming you back again soon.

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my and my fiancé’s 3rd stay in the hotel. It is always excellent. The rooms are clean and spacious and the bed is big and comfortable. The tv is a bit awkward to use for an old fart like me but grand. The rooms are quiet and a pleasant environment. The hotel bar is a wee bit soulless but the staff are lovely which makes up for it. We used the restaurant on night one. It was a little slow and a tad underwhelming. I had the tikka which was in my opinion was made with a paste possibly pataks. It was made with fresh chicken and peppers added but wasn’t anything special considering the price. My fiancé had the chicken supreme which was all very tasty if sparse. My fiancée is not a big eater but was still hungry. It came with one potato albeit very fancy. Again fine if the price reflected it but it doesn’t. The sweets were fine. We didn’t have starters it was 25 minutes for mains to arrive in a restaurant with 8 customers. This felt longer as we were seated at a window and the evening sun was boiling us! The best way I can describe the food is that if we’d got it in a Wetherspoons we would’ve been happy but not blown away. The breakfast was great on both days. The staff again were very pleasant and helpful. The car park is spacious with plenty of space in each parking spot. With an Uber being between 9-11 pounds to Belfast city centre it’s a great option for a city break, with the ability to escape the hustle and bustle to the quiet hotel. We love it and will be back!
Stayed 2 nights in Aug 2023
Response from Stormont Hotel on Aug 26, 2023
Thank you for taking the time to review your recent stay with us, We have forwarded your feedback to our chefs and restaurant manager for review. We are very pleased you enjoyed your visit and look forward to welcoming you back again soon.

10/10 Excellent

Jon

Stayed 1 night in Aug 2023
Response from Stormont Hotel on Aug 26, 2023
Thank you for taking the time to review your recent stay with us, we are very pleased you enjoyed your visit and look forward to welcoming you back again soon.

6/10 Okay

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Stormont Hotel on Sep 3, 2023
Thank you for taking the time to review your recent stay with us.

8/10 Good

Bernie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the staff, so courteous, thank you
Stayed 2 nights in Aug 2023
Response from Stormont Hotel on Aug 26, 2023
Thank you for taking the time to review your recent stay with us, we are very pleased you enjoyed your visit and look forward to welcoming you back again soon.

10/10 Excellent

Owen

Stayed 1 night in Aug 2023
Response from Stormont Hotel on Aug 26, 2023
Thank you for taking the time to review your recent stay with us, we are very pleased you enjoyed your visit and look forward to welcoming you back again soon.

6/10 Okay

Ajo

Stayed 1 night in Aug 2023
Response from Stormont Hotel on Sep 3, 2023
Thank you for taking the time to review your recent stay with us.

10/10 Excellent

bernadette

Stayed 1 night in Aug 2023
Response from Stormont Hotel on Aug 26, 2023
Thank you for taking the time to review your recent stay with us, we are very pleased you enjoyed your visit and look forward to welcoming you back again soon.

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean. Friendly staff. Just in front of the Stormont Estate.
Stayed 1 night in Aug 2023
Response from Stormont Hotel on Aug 26, 2023
Thank you for taking the time to review your recent stay with us, we are very pleased you enjoyed your visit and look forward to welcoming you back again soon.

10/10 Excellent

Muhammad Kaleem

Stayed 1 night in Aug 2023
Response from Stormont Hotel on Aug 26, 2023
Thank you for taking the time to review your recent stay with us, we are very pleased you enjoyed your visit and look forward to welcoming you back again soon.