Ratings based on 924 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Room service breakfast was cold!

Posted 17-Oct-2016
Pros: Staff
Cons: Cold food
Location: Great bars, restaurants. Loved the Spaniard!
Staff brilliant, friendly & helpful. Room comfy but not the cleanest, not enough light near desk if you want to sit to dry hair, apply make-up.
4out of 5
by A verified traveller fromLondon

Posted 11-Oct-2016
A great place to stay and well situated for all that Belfast has to offer. Room well equipped and staff friendly and very helpful.
4out of 5
by A verified traveller

Hotel located in good location

Posted 29-Sep-2016
Not quite unlike most Hiltons I have stayed. Lobby very dull , not like the Hiltons.
5out of 5
by A verified traveller

Wonderful experience.

Posted 27-Sep-2016
Pros: Location, beds were comfortable, bathroom big.
Location: WE arrived on a sunday so not a lot was opened, but there was shopping, restaurants and bars nearby and it was right near the water.
The hotel was clean, comfortable and had air conditioning. The staff was helpful and nice. Food in the restaurant was really good and reasonably price. Breakfast which was part of our package was amazing. Would go back.
5out of 5
by A verified traveller fromEdinburgh

Excellent food with good deals as guests.

Posted 25-Sep-2016
Pros: Very good
Location: Good location. Very good indoor market. Shopping Centre and near the city centre.
Good level of communication from the staff about deals on food. Advice on places to visit. The room was a good size with a comfortable bed. Good location near the river and within walking distance of the centre.
5out of 5
by A verified traveller fromNorth lincolnshire

This is a very warm and welcoming hotel

Posted 20-Sep-2016
Pros: The hotel is well situated if you want to explore the city, but also nicely tucked away on the waters edge, it has lovely views around the city
Location: 15 minutes walk nd you are in the Titanic quarter, a must do visit. A trip to the Giants Causeway is also a must.
The hotel is nicely situated in the heart of the city on the edge of the river, everything is close by. The hotel is very clean and modern with very friendly and welcoming staff, nothing is too much trouble for them. The food in the restaurant was exceptional, good quality dinning and reasonably priced. The food in the bar was also very nice if you didn't want to eat in the more formal restaurant
4out of 5
by A verified traveller fromMX

Overall a nice hotel.

Posted 12-Sep-2016
The only complain I have is that close to 10 PM there was a terrible noise of machines. It did not last much to bother.
5out of 5
by A verified traveller

Posted 11-Sep-2016
Excellent accueil et je vous recommamde la visite des murales
5out of 5
by A verified traveller fromLincoln, NE

Excellent hotel near central train station.

Posted 31-Aug-2016
Location: St. George's market is a preserved Victorian market open on Friday - Sunday beginning at 9 AM. We went on Saturday when they include craft booths.
Excellent hotel. Room was spacious and comfortable. Quiet location. Can walk from Belfast Central train station. A bit of a walk to major tourist streets (6-10 blocks) but very close to St. George's Market. Breakfast was excellent. Front desk staff were knowledgeable, prompt and helpful. Only problem was that they forgot to clean our room on one weekend day but they immediately corrected partially by bringing clean towels.
4out of 5
by A verified traveller fromLondon

Handy for train station and central to attractions

Posted 29-Aug-2016
Pros: Friendliness and helpfulness of staff
Cons: I am allergic to dust mites so noticed dust on top part of curtains but room otherwise very clean
Location: Hop on hop off bus very handy for pick up. Crown Pub had lovely dining room, great dishes but need to book if you arrive after 7pm Titanic good trip
Very welcoming reception from check in staff and John on concierge so helpful with ideas of what to do, arranging shuttle bus and storing luggage. Used Costa and again staff so pleasant, helpful but not intrusive - food was lovely and quick to be served. Had a deluxe room and really appreciated all the touches. Restaurant staff kept everything topped up and very tidy. All staff looked happy to be working there and were immaculate. Rest rooms always clean and tidy whenever we used them. Felt very welcome.