Ratings based on 901 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromLincoln, NE

Excellent hotel near central train station.

Posted 31-Aug-2016
Location: St. George's market is a preserved Victorian market open on Friday - Sunday beginning at 9 AM. We went on Saturday when they include craft booths.
Excellent hotel. Room was spacious and comfortable. Quiet location. Can walk from Belfast Central train station. A bit of a walk to major tourist streets (6-10 blocks) but very close to St. George's Market. Breakfast was excellent. Front desk staff were knowledgeable, prompt and helpful. Only problem was that they forgot to clean our room on one weekend day but they immediately corrected partially by bringing clean towels.
4out of 5
by A verified traveller fromLondon

Handy for train station and central to attractions

Posted 29-Aug-2016
Pros: Friendliness and helpfulness of staff
Cons: I am allergic to dust mites so noticed dust on top part of curtains but room otherwise very clean
Location: Hop on hop off bus very handy for pick up. Crown Pub had lovely dining room, great dishes but need to book if you arrive after 7pm Titanic good trip
Very welcoming reception from check in staff and John on concierge so helpful with ideas of what to do, arranging shuttle bus and storing luggage. Used Costa and again staff so pleasant, helpful but not intrusive - food was lovely and quick to be served. Had a deluxe room and really appreciated all the touches. Restaurant staff kept everything topped up and very tidy. All staff looked happy to be working there and were immaculate. Rest rooms always clean and tidy whenever we used them. Felt very welcome.
4out of 5
by A verified traveller

Weekend away

Posted 28-Aug-2016
Nice central hotel, good location to move around city. Overall great for a long weekend or business trip
4out of 5
by A verified traveller

4 day weekend in Belfast

Posted 23-Aug-2016
Pros: Location, breakfast, helpful front desk and lovely dining room staff.
Cons: Bar room service.
Location: Very close to everything. We walked to the city center every day.
Great location! Easy walking distance to the city center. Breakfast was wonderful and the staff in the dining room, the front desk and the John, the concierge were friendly and helpful. Great folks and a joy to talk to. The room was very clean and comfortable and room service was fast and tasty. The only complaint was the bar staff. Saturday night we went in for dinner and drinks and were ignored for over 25 minutes. Dirty glasses on the table were never cleared and the waitress looked at us and walked on past without a comment or an attempt to take our order. Finally we just ordered drinks at the bar, left and ordered room service. Sunday night the bar service was better, but the ladies tending the tables were not friendly at all.
4out of 5
by A verified traveller

Mooi Hotel in het centrum

Posted 22-Aug-2016
Cons: Parkeren voor reizigers met eigen voertuig. 18 pond per nacht is voor een hotel echt teveel
Mooi Hotel met wel een duur parkeer tarief. Motoren mochten bij uitzondering voor het Hotel geparkeerd worden. Vond ik een minpunt aangezien we altijd met de motor reizen.
5out of 5
by A verified traveller

very good staff, can't do enough to help

Posted 21-Aug-2016
My second stay at the hotel, and like the first time, the staff couldn't do enough to help.It is difficult to highlight anything when everything runs so smoothly.I would definitely stay there again the next time I visit Belfast.
4out of 5
by A verified traveller fromKent

Very central hotel

Posted 18-Aug-2016
Pros: Very central
Cons: Room in need of redecorating , especially the carpets need replacing
Location: Shops 2 min walk, titanic experience 15 min walk. Loads to see & do
The staff were so friendly & helpful. Hotel very central , room is in need of revamp,
5out of 5
by A verified traveller

Posted 16-Aug-2016
Top spot, central to town, shopping is close by, and staff were great
2out of 5
by A verified traveller fromManchester

Good location, expected more.

Posted 15-Aug-2016
On check in the staff were friendly, the room was large and clean but the bed was worn and uncomfortable, there was a large gap under the door so I could hear every movement during the night and the light shone in under the door. The bar attached to the hotel served the wort pint of Guinness I have ever tasted.
4out of 5
by A verified traveller fromToronto

Really helpful staff; nice hotel

Posted 13-Aug-2016
Happy to have stayed here. Lovely hotel with great location. Staff are very friendly and helpful