Title: SO/ Sofitel Mauritius (Resort) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3862700&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SO/ Sofitel Mauritius Travelers find their own slice of paradise at this oceanfront retreat where private cabanas await and poolside cocktails enhance the sunshine experience ## Photo gallery for SO/ Sofitel Mauritius ![Exterior - SO/ Sofitel Mauritius (Bel Ombre)](https://images.trvl-media.com/lodging/4000000/3870000/3862700/3862700/e21570e3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; seafood - SO/ Sofitel Mauritius (Bel Ombre)](https://images.trvl-media.com/lodging/4000000/3870000/3862700/3862700/bd0ff95c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - SO/ Sofitel Mauritius (Bel Ombre)](https://images.trvl-media.com/lodging/4000000/3870000/3862700/3862700/50e1e15d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - SO/ Sofitel Mauritius (Bel Ombre)](https://images.trvl-media.com/lodging/4000000/3870000/3862700/3862700/7077828d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - SO/ Sofitel Mauritius (Bel Ombre)](https://images.trvl-media.com/lodging/4000000/3870000/3862700/3862700/0a667851.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies SO/ Sofitel Mauritius offers a peaceful oceanfront escape with white sand beaches for yoga, horseback riding, and rowing. Free cabanas line the shore, and the poolside bar terrace is perfect for sunbathing. Enjoy aromatherapy spa treatments and dining for all ages. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=3862700&PinnedHotelID=3862700&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=3862700&PinnedHotelID=3862700&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=3862700&PinnedHotelID=3862700&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=3862700&PinnedHotelID=3862700&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3862700&PinnedHotelID=3862700&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3862700&PinnedHotelID=3862700&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3862700&PinnedHotelID=3862700&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3862700&PinnedHotelID=3862700&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Family Villa, 1 King Bed, Private Pool, Beachfront (SO, Private Garden, Plunge pool) ![Family Villa, 1 King Bed, Private Pool, Beachfront (SO, Private Garden, Plunge pool)](https://images.trvl-media.com/lodging/4000000/3870000/3862700/3862700/2765afac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Villa, 1 King Bed, Private Pool, Beachfront (SO, Private Garden, Plunge pool) ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds HDTV - 1184 sq ft - 1 bedroom - Beach view - Sleeps 5 - 1 King Bed ### View all photos for Villa, 2 Bedrooms, Private Pool, Beachfront (SO VIP, Living Room, Private Garden) ![Villa, 2 Bedrooms, Private Pool, Beachfront (SO VIP, Living Room, Private Garden)](https://images.trvl-media.com/lodging/4000000/3870000/3862700/3862700/58c35678.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms, Private Pool, Beachfront (SO VIP, Living Room, Private Garden) ### Highlights Furnished patio Separate dining area Separate sitting area Private pool Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 2476 sq ft - 2 bedrooms - Beach view - Sleeps 6 - 1 King Bed ### View all photos for Villa, 1 King Bed, Private Pool, Beachfront (SO Beach, Private Garden,Plunge Pool) ![Villa, 1 King Bed, Private Pool, Beachfront (SO Beach, Private Garden,Plunge Pool)](https://images.trvl-media.com/lodging/4000000/3870000/3862700/3862700/e72466c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 King Bed, Private Pool, Beachfront (SO Beach, Private Garden,Plunge Pool) 9.0 Wonderful 2 reviews ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds HDTV - 1076 sq ft - 1 bedroom - Beach view - Sleeps 3 - 1 King Bed ### View all photos for Suite, Multiple Beds, Terrace, Garden View (SO Suite -Sea Facing) ![Egyptian cotton sheets, premium bedding, memory foam beds, minibar](https://images.trvl-media.com/lodging/4000000/3870000/3862700/3862700/18f39e33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Terrace, Garden View (SO Suite -Sea Facing) 8.8 Excellent 3 reviews ### Highlights Patio Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds HDTV Hypo-allergenic bedding - 646 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bed ### View all photos for Suite, 1 King Bed, Terrace, Garden View (SO Suite, Sea facing) ![Egyptian cotton sheets, premium bedding, memory foam beds, minibar](https://images.trvl-media.com/lodging/4000000/3870000/3862700/3862700/f79f3fd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Terrace, Garden View (SO Suite, Sea facing) 9.2 Wonderful 5 reviews ### Highlights Patio Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds HDTV Hypo-allergenic bedding - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Family Suite, 1 King Bed, Terrace, Garden View (SO Family - Sea facing) ![Egyptian cotton sheets, premium bedding, memory foam beds, minibar](https://images.trvl-media.com/lodging/4000000/3870000/3862700/3862700/18f39e33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 1 King Bed, Terrace, Garden View (SO Family - Sea facing) ### Highlights Patio Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds HDTV Hypo-allergenic bedding - 645 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBel-Ombre-Hotels-SO-Sofitel-Mauritius.h3862700.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBel-Ombre-Hotels-SO-Sofitel-Mauritius.h3862700.Hotel-Information) ## About the area Located in Bel Ombre, SO/ Sofitel Mauritius is near theme parks and on the beach. Frederica Nature Reserve and La Vallee des Couleurs reflect the area's natural beauty and area attractions include La Route du The and Bois Cheri Tea Factory. Discover the area's water adventures with kayaking and boat tours nearby, or enjoy the great outdoors with mountain climbing and hiking/biking trails. [Visit our Bel Ombre travel guide](https://www.expedia.ca/Bel-Ombre.dx6047078) [View more Resorts in Bel Ombre](https://www.expedia.ca/Bel-Ombre-Resort-Hotels.d6047078-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-20.50918%2C57.43550&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=O9jsDmDcSx6cd53-vU7Nd6wkL8U=) Royal Road, Beau Champ, Bel Ombre, 61008 ### What's nearby - Bel Ombre Beach \- 5 min drive \- 3.0 km - Saint Felix Public Beach \- 5 min drive \- 3.7 km - Heritage Golf Club \- 5 min drive \- 4.1 km - La Vallee des Couleurs \- 7 min drive \- 5.9 km - Riambel Beach \- 9 min drive \- 7.4 km ### Getting around - Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 59 min drive ### Restaurants - ‪Vallé Advenature Park - ‬13 min drive - ‪Bar de la Plage - ‬3 min walk - ‪Le Flamboyant at Sofitel So Mauritius Bel Ombre - ‬1 min walk - ‪Le Chamouzé - ‬15 min drive - ‪Le Takamaka at Sofitel So Mauritius Bel Ombre - ‬1 min walk ## About this property ### SO/ Sofitel Mauritius Luxury boutique resort by the ocean At SO/ Sofitel Mauritius, you can look forward to a poolside bar, a terrace, and shopping on site. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and free beach cabanas. Indulge in aromatherapy, a body scrub, and Ayurvedic treatments at SO Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and seafood. Fitness classes and yoga classes are offered at the health club; other things to do include snorkeling and volleyball. Free in-room WiFi is available to all guests, along with a garden and a playground. Additional perks include: - An outdoor pool and a children's pool, along with sun loungers - Free self parking and valet parking - Limo/town car service, buffet breakfast (surcharge), and tennis courts - An electric car charging station, express check-out, and express check-in Room features All 92 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like furnished patios and pillow menus. Extra amenities include: - Children's books, childcare services, and free infant beds - Recycling, LED light bulbs, and eco-friendly cleaning products - Rainfall showers, designer toiletries, and tubs or showers - 42-inch HDTVs with premium channels - Separate sitting areas, free extra beds, and electric kettles ## Similar properties ![4 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1180000/1171600/1171571/a2abc6fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OUTRIGGER Mauritius Beach Resort Bel Ombre - Pool - Hot tub - Spa - Kids pool 8.2 Very good 331 reviews CA $389 CA $457 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=1171571&PinnedHotelID=1171571&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/8800/8783/aafc394d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Mauritius L'Imperial Resort & Spa Wolmar - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle (surcharge) - Limo/town car service - Free self parking on site - Free valet parking on site ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children - 2 restaurants - A bar/lounge - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - La Plage - Le Flamboyant - Le Takamaka ### Things to do - Children's pool - Fitness classes - Free children's club - Full-service spa - Health club - Library - Outdoor pool - Playground - Shopping - Snorkeling - Tennis - Tennis lessons - TV in common areas - Volleyball - Yoga classes ### Family friendly - Baby toys - Children's books - Children's games - Children's pool - Children's toys - Free children's club - Free rollaway/extra bed - Free supervised activities for children - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Turndown service - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - On the beach - Pool loungers - Terrace - Vegetable garden ### Full-service spa - 6 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Reflexology - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No elevator - Wheelchair-accessible path of travel ### More - Art Deco architecture - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2010 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reusable cups - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free crib - Free rollaway/extra bed - Hypo-allergenic bedding - Memory foam mattress - Pillow menu ### Bathroom - Bathrobes - Bathtub or shower - Designer toiletries - Hair dryer - Rainfall showerhead - Slippers - Towels provided ### Entertainment - 42-inch LCD TV with premium cable/satellite channels - iPod dock - Pay movies ### Food and drink - 24-hour room service - Champagne service - Electric kettle - Espresso maker - Free bottled water - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: EUR 100 Express check-in available ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: EUR 100 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Christmas Eve (December 24) Gala Dinner per adult: EUR 130 - Christmas Eve (December 24) Gala Dinner per child: EUR 50 (from 4 to 11 years old) - New Year's Eve (December 31) Gala Dinner per adult: EUR 190 - New Year's Eve (December 31) Gala Dinner per child: EUR 75 (from 4 to 11 years old) - A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children - Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 3) - Early check-in fee: EUR 100 (subject to availability) - Late check-out fee: EUR 100 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses a grey water recycling system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention This property does not have elevators Pool access available from 7:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 7 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### Property is also known as Mauritius Sofitel Mauritius Sofitel So So Mauritius So Mauritius Sofitel So Sofitel So Sofitel Mauritius Sofitel Mauritius Sofitel Mauritius So Sofitel So Hotel Mauritius SO Sofitel Mauritius Hotel Bel Ombre Sofitel So Mauritius Bel Ombre Hotel Bel Ombre SO Sofitel Mauritius Hotel SO Sofitel Mauritius Bel Ombre Sofitel So Mauritius SO Sofitel Mauritius Resort Bel Ombre SO Sofitel Mauritius Resort SO Sofitel Mauritius SO/ Sofitel Mauritius Resort SO/ Sofitel Mauritius Bel Ombre SO/ Sofitel Mauritius Resort Bel Ombre ## Frequently asked questions ### Does SO/ Sofitel Mauritius have a pool? ### How much does it cost to stay at SO/ Sofitel Mauritius? ### Is SO/ Sofitel Mauritius pet-friendly? ### How much is parking? ### What time is check-in at SO/ Sofitel Mauritius? ### What time is check-out at SO/ Sofitel Mauritius? ### Does SO/ Sofitel Mauritius provide a shuttle to the airport? ### Where is SO/ Sofitel Mauritius located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SO/ Sofitel Mauritius Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Location ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 132 8 - Good 60 6 - Okay 19 4 - Poor 10 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Reza Jan 1, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful property with great architecture and beach. Great for relaxing ![](https://a.travel-assets.com/ugc/hotel-reviews/ed8c5ed7-9092-4f8f-ad79-8220fdc5b049-1767234164241.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48ab7cfd-cd53-46ef-8abf-8b0c9287391f-1767234172816.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a3e6572e-ff29-429c-8910-a70eb52c0afd-1767234236484.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Reza Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Sanchit Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room and staff was very accommodating Things were sometimes delayed due to delivery by carts ##### Sanchit Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Janmejay Girish Jan 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service ask for Raj. Great facilities and great food . ##### Janmejay Girish Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Osman Jul 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities They hotel service was great ##### Osman Stayed 1 night in Jul 2024 ### 10/10 Excellent #### James Dec 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best vacation my wife and I have had hands down. We have traveled the world since we were both young adults and we could not have been happier. Great resort and great people! ##### James Stayed 12 nights in Nov 2023 ### 6/10 Okay #### Khatidja Aug 12, 2023 Liked: Cleanliness, staff & service Beautiful hotel and beach. Staff couldn’t be more accommodating and were so helpful with assisting with baby food. Hospitality was great . A few points, the buffet was nothing compared to other 4-5\* resorts we have stayed at across the island, no ice cream at dessert for the children, was quite disappointing. On the last day, staff kept entering our room without ringing first at the very least which was really strange and inappropriate. ##### Khatidja Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Ruth Sarah Aug 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked the friendliness and kindness of all the staff we met at the hotel and were made to feel that nothing was too much trouble. We would like to thank everyone and especially Raj and Divya for always being there to make our stay completely stress and hassle free, chef Vinay and his team for the delicious variety of wonderful dishes that catered for all tastes and a special thank you for the effort they made to tweak the recipes to cater for my allergies , all the waiting and bar staff especially Jamy who always made us feel welcome and we would also like to thank the spa team for the incredible treatments they provided to make our stay even more memorable . The whole holiday experience was unforgettable from our cleaner Noora to the gardeners and buggy drivers who were a delight to meet and always had a smile on their faces … thank you, Sam & Ruth . ##### Ruth Sarah Stayed 14 nights in Aug 2023 ### 8/10 Good #### Dominic Jul 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Na ##### Dominic Stayed 13 nights in Jun 2025 ### 6/10 Okay #### Manik Apr 9, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Not for family, no pool, avg service Good looking resort, poor pool, looks like a repurposed fountain rather than a pool to swim in. Some great staff and some very average, so service inconsistent. Best for couples who want to stay in a secluded part of the island with nothing happening in their resort. ##### Manik Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Natalie Oct 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Relaxing ##### Natalie Stayed 13 nights in Sep 2024 ### 8/10 Good #### harvey Sep 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely secluded environment. Beautifully designed. ##### harvey Stayed 13 nights in Aug 2022 ### 10/10 Excellent #### Filiberto Jul 18, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the gardens and contact with nature, all quiet and well maintained. All staff very kind and ready to help ##### Filiberto Stayed 12 nights in Jul 2022 ### 10/10 Excellent #### Nejat Jul 4, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very beautiful environment, nature, friendly staff. Quick services. ##### Nejat Stayed 7 nights in Jun 2022 ### 10/10 Excellent #### Daniyal Oct 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The layout of the property, the open air concept good idea in these times, the faculties inside the room are outstanding ##### Daniyal Stayed 10 nights in Sep 2022 ### 10/10 Excellent #### sabrina Apr 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is really nice. Fining was really good. The beach is nice and us posdible to enjoy nice walks and,water activities. Swimming is not easy due to water currents and in done areas a lot of algae ##### sabrina Stayed 3 nights in Apr 2023 ### 4/10 Poor #### Reem Apr 28, 2023 Liked: Amenities, property conditions & facilities Disliked: Staff & service Good hotel, big villa and beautiful view, but very bad service ##### Reem Stayed 3 nights in Apr 2023 ### 2/10 Terrible #### Verified traveller Oct 17, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Very out-dated and not worthy of 5 star status. ##### Verified traveller Stayed 3 nights in Oct 2024 ### 2/10 Terrible #### Muhammad Jaleel Ud Deen Jul 27, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We were quite disappointed upon our arrival at SO Sofitel Bel Ombre. Although the official check-in time was 15:00, we were made to wait until 16:00 before being given access to our room. Bagage arrived after 17 15 and left with no battery as charger is in our luggage. To our dismay, when we finally entered the room, we discovered stained bed sheets and hair on the bed,an unacceptable level of cleanliness for a hotel of this calibre supposedly to be a 5 star hotel. The situation was further compounded by the fact that we had no internet connection and were forced to make multiple attempts to reach reception by phone. When someone eventually did answer, the staff member was dismissive and rude,a shocking first impression that set a negative tone for our stay. To add to our frustration, we found the minibar completely empty. Not even basic soft drinks were provided, despite our willingness to pay for them. This lack of attention to basic guest needs is truly surprising for a hotel under the Sofitel brand. We had expected a much higher standard in terms of cleanliness, efficiency, and hospitality. I sincerely hope serious steps will be taken to address these issues, both in service delivery and housekeeping standards. It’s unfortunate that such a poor experience upon arrival now risks being shared more widely, especially as we had chosen your hotel with high expectations. Traveller local and International. I travel on business. ![](https://a.travel-assets.com/ugc/hotel-reviews/107057fe-d936-4b68-bd94-9391762ef37e-1753588767304.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Muhammad Jaleel Ud Deen Stayed 1 night in Jul 2025 ### 6/10 Okay #### Max Nov 19, 2023 Liked: Staff & service, room comfort #### Not 5\* luxury We felt it was more representative of a 4\* stay than 5\* hotel. We stayed in a suite, and the room was tired and needed updating. Nowhere to hang towels, plugs not working, no curtains for the patio area so was awaken at first light. And despite saying there were two restaurants, with half board you had to pay for the other. So you are restricted to the buffet, which is limited in size and the food was repetitive. The price of drinks was very high. A pint of beer was £8 and a single shot of liqueur was £10 for the cheapest. Meaning bar tabs run up if you want to have some drinks with your meals. There was a bit of upselling throughout the stay for their trips, massages, taxis, dinners etc. Gym was small and WiFi was weak throughout. However lovely beach and pool area. And staff were very friendly. ##### Max Stayed 5 nights in Nov 2023 ### 4/10 Poor #### Dajana Jan 9, 2026 Disliked: Cleanliness Service an der Rezeption, im Housekeeping und im Restaurant war richtig schlecht. Teilweise 45 Minuten auf Getränke beim Frühstück gewartet. Sauberkeit war auch nicht dem Standard von einem Sofitel entsprechend. Handtücher waren dreckig. Die Mitarbeiter wirkten faul und lustlos. Essen war in Ordnung, nichts besonderes. ##### Dajana Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Marco Oct 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super Hotel, Preisleistung top ##### Marco Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### THIBAULT Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service au top Les enfants sont roi Le personnel est exceptionnel ##### THIBAULT Stayed 4 nights in Apr 2025 ### 8/10 Good #### ERIC Mar 30, 2025 Liked: Staff & service, amenities, property conditions & facilities Une expérience en contraste… Très bel environnement végétal, agréable plage déserte, ambiance « à l écart du monde ». Magnifique et grande chambre / villa décorée par Kenzo. Superbe piscine d un design très original. L hôtel a été par contre manifestement « downgradé » par rapport à l origine. Les défauts sont multiples. Peu de personnel présent au petit déjeuner / dîner à notre arrivée. Après échange avec le responsable, la situation s est améliorée. Le soir le seul choix possible est le buffet. Il est bon, mais ne pas proposer une alternative est anormal. La carte « alimentaire » du bar n a aucun intérêt. Il n y a aucune ambiance au bar. Le service de cet hôtel n est globalement pas à la hauteur de ce que l on attend. Déchets laissés par des clients sur la plage. Vous êtes obligés de les signaler. Idem pour lampe qui clignote au spa, serviettes abandonnées au hammam ou gel main au hammam toujours vide. Un hammam sur 2 fonctionne : Il est soit trop chaud , soit trop froid : aucune réparation entreprise. Une expérience détestable au spa sur un massage de niveau « 0 ». Je découvre au final que la masseuse n est pas une masseuse de l hôtel. Elle ne connait rien aux massages. C est une faute. Je constate au global que l hôtel est négligé. Le management est absent (sauf à la restauration, manager bienveillant). On voit que cet hôtel, qui a besoin d une rénovation, est en fin de vie. Accor semble avoir réduit de manière drastique les coûts au détriment du Client ##### ERIC Stayed 12 nights in Mar 2025 ### 10/10 Excellent #### Andreas Michael Feb 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super ruhig, sehr freundliches Personal, Toll zum schorcheln! ##### Andreas Michael Stayed 13 nights in Feb 2025 ### 8/10 Good #### Gilles Nov 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un jardin extraordinaire Très bel hôtel dans son ensemble mai les chambres ont besoin d’une mise à jour. 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