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Reviews of Rosewood Beijing

5 out of 5
Rosewood Beijing
Jing Guang Centre, Beijing, Beijing

Reviews

9.6

Exceptional

Rating 10 - Excellent. 161 out of 202 reviews" "
Rating 8 - Good. 32 out of 202 reviews" "
Rating 6 - Okay. 3 out of 202 reviews" "
Rating 4 - Poor. 3 out of 202 reviews" "
Rating 2 - Terrible. 3 out of 202 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Andres

Stayed 3 nights in Nov 2023

10/10 Excellent

max, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023

10/10 Excellent

Ulrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing as usual
Amazing as usual
Stayed 3 nights in Apr 2023
Response from Chiping, Xu on Apr 27, 2023
Dear Ulrik,Thank you for staying at Rosewood Beijing and much appreciated for your time in sharing your experience with us. Your compliment and encouragement are highly appreciated. We look forward to welcoming you back soon.Yours sincerely,Chiping, XuManaging Director

10/10 Excellent

Aw

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Ping, Chiping Xu on Apr 6, 2023
Dear Distinguished Guest,Thank you for choosing Rosewood Beijing for your recent stay. It was a great pleasure to have you as our guest and I look forward to welcoming you back to Rosewood Beijing soon.Yours sincerely,Managing Director

10/10 Excellent

Devreaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Excellent in all aspects.
Stayed 2 nights in Jul 2022
Response from Managing Director on Aug 4, 2022
Dear Mr. Devreaux, Thank you for choosing Rosewood Beijing and taking the time to write a glowing review. I look forward to welcoming you back to Rosewood Beijing in the future. Yours sincerely, Managing Director

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Great design and interior, but rather poor service especially in the lobby, staff is not attentive and welcoming, a super 5 star facility but with a maybe 2 star service. Pity. Could be better...
Stayed 1 night in Jan 2020

10/10 Excellent

Simon

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge Wow Factor
My friends and I rented rooms at the Rosewood as we were attending a party at the hotel bar. We were awestruck by the luxurious accommodations. The rooms are absolutely beautiful with all the amenities you could possibly need. The spa and pool area are also quite stunning, pampering at its best. I look forward to another visit hopefully in the not so distant future.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of my favorite hotels in the world, Luxurious and business-y yet so comfortable and easygoing
Stayed 1 night in Nov 2019

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect in every way. Highly recommended.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

4/10 Poor

Ying, Singapore

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service failed terribly for a luxury hotel. Staff has lost their smile, no greetings at night. No replacement of bathrobe, had to call housekeeping for another one. I felt unwelcomed for the entire stay. This was my first and shall be my last stay at Rosewood.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Manor club are the best. They make the stay perfect & I recommend people use the Manor Club facilities.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

MarkV.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home. Home, if you lived in a well maintained king's lodge :) A king that keeps up with the times. Watch TV while in bed, or turn on the mirror embedded TV while brushing your teeth. Set the mood with the push of a button, night-mode or full illumination. Hungry late at night? Order in some very delicious meals, all through the night. Maybe have a drink from the wide variety you'll find in the refrigerator and on the bar shelves. Then sleep in. No worries, breakfast is available until 12. Woke up early morning and want to work a bit? Separate A/C for the living area and bed area allows you to feel comfortable on the sofa while she's enjoying sleeping in a crisp cool air. Don't worry, the late checkout option gives you plenty of time to refresh before moving on to your next destination.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Max, Hong Kong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very tasteful decor in the rooms. One feels at home. Very good restaurants and a small but nice garden where you can enjoy the sun
Stayed 2 nights in Jun 2019

10/10 Excellent

Caroline, Bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Catherine

Liked: Staff & service, property conditions & facilities, room comfort
Ok Hotel
All decorations and service are good. Just a bit disappoint on cleanliness and accessibility.
Stayed 1 night in May 2019
Response from Roman Angulo on May 20, 2019
Dear Guest, Thank you for choosing Rosewood Beijing for your recent stay and we look forward to welcoming you back in the near future. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel; we had a most enjoyable time! We particularly liked the fact that all the staff were friendly, service was extremely good; and security was also top class.
Stayed 7 nights in Apr 2019
Response from Roman Angulo on May 20, 2019
Dear Guest, Thank you taking the time to share your positive feedback about your recent stay at Rosewood Beijing. We look forward to welcoming you back soon. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

YUK TAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Roman Angulo on May 7, 2019
Dear @YUK TAK , Thank you for choosing Rosewood Beijing for your recent stay and we look forward to welcoming you back in the near future. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Kar Yiu Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Wonderful stay at Rosewood! Our flight was delayed 10 hours and we arrived at hotel 5:00am but Rosewood staff made us feel v at home and was v efficient to prepare room for us. It was so nice that we quickly forgot about our flight problems.
Stayed 3 nights in Apr 2019
Response from Roman Angulo on May 7, 2019
Dear @Caroline, Thank you for staying at Rosewood Beijing and we appreciate your kind effort in sharing your experience with us. We are delighted to hear our staffs were very helpful throughout your stay, your words of encouragement will certainly be conveyed to them. Our hotel aims to provide unparalleled service while presenting a truly unique experience. It was wonderful having you with us and I look forward to welcoming you back to Rosewood Beijing in the near future. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Roman Angulo on Apr 23, 2019
Dear Guest, Thank you taking the time to share your positive feedback about your recent stay at Rosewood Beijing. We look forward to welcoming you back soon. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Amazing hotel really beautiful and I received a free upgrade !
Stayed 1 night in Apr 2019
Response from Roman Angulo on Apr 23, 2019
Dear @veronica, Thank you for choosing Rosewood Beijing for your recent stay and we look forward to welcoming you back in the near future. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great property and service. Easily the best in Beijing.
Stayed 2 nights in Apr 2019
Response from Roman Angulo on Apr 12, 2019
Dear Guest, Thank you taking the time to share your positive feedback about your recent stay at Rosewood Beijing. We look forward to welcoming you back soon. Yours sincerely, Roman Angulo Executive Assistant Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Roman Angulo on Apr 1, 2019
Dear Guest, Thank you for choosing Rosewood Beijing for your recent stay and we look forward to welcoming you back in the near future. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic! Food was absolutely divine. Staff was super helpful to accommodate the dry weather in Beijing by putting humidifiers in my room.
Stayed 2 nights in Mar 2019
Response from Roman Angulo on Apr 1, 2019
Dear Guest, Thank you for choosing Rosewood Beijing for your recent stay. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. I am delighted to hear you loved the dining options here and enjoyed our service. It was a pleasure to have you as our guest and I look forward to welcoming you back to Rosewood Beijing soon. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Verified traveller

Stayed 6 nights in Mar 2019
Response from Roman Angulo on Apr 3, 2019
Dear Guest, Thank you taking the time to share your positive feedback about your recent stay at Rosewood Beijing. We look forward to welcoming you back soon. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional, world class service.
The level of service at this hotel is exceptional. Everyone is friendly and very helpful. The staff on the concierge desk arranged tours for my family to great locations around Beijing.
Stayed 4 nights in Mar 2019
Response from Roman Angulo on Apr 1, 2019
Dear @PAUL, Thank you for staying at Rosewood Beijing and we appreciate your kind effort in sharing your experience with us. We are delighted to hear our concierge was very helpful throughout your stay, your words of encouragement will certainly be conveyed to them. Our hotel aims to provide unparalleled service while presenting a truly unique experience. It was wonderful having you with us and I look forward to welcoming you back to Rosewood Beijing in the near future. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Roman Angulo on Apr 1, 2019
Dear @Konstantin, Thank you for choosing Rosewood Beijing for your recent stay and we look forward to welcoming you back in the near future. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Roman Angulo on Apr 1, 2019
Dear @David, Thank you for choosing Rosewood Beijing for your recent stay and we look forward to welcoming you back in the near future. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Beijing
Amazing pool, great breakfast, very comfortable room, spacious
Stayed 2 nights in Feb 2019
Response from Roman Angulo on Mar 5, 2019
Dear @David, Thank you for choosing Rosewood Beijing for your recent stay and we look forward to welcoming you back in the near future. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was amazing. Manor Club was a great location to relax or do some work
Stayed 2 nights in Feb 2019
Response from Roman Angulo on Mar 5, 2019
Dear Guest, Thank you taking the time to share your positive feedback about your recent stay at Rosewood Beijing. We look forward to welcoming you back soon. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has become the best hotel in town
Even better than the Aman or the Peninsula, a fantastic hotel with attention to every detail, fantastic rooms, and a breathtaking swimming pool!
Stayed 3 nights in Feb 2019
Response from Roman Angulo on Mar 5, 2019
Dear @Markus, Thank you for choosing Rosewood Beijing for your recent stay. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. I am delighted to hear you loved our hotel and enjoyed the time with us. It was a pleasure to have you as our guest and I look forward to welcoming you back to Rosewood Beijing soon. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service, Rosewood always makes you feel coming home
Stayed 2 nights in Feb 2019
Response from Roman Angulo on Feb 12, 2019
Dear Guest, Thank you taking the time to share your positive feedback about your recent stay at Rosewood Beijing. We look forward to welcoming you back soon. Yours sincerely, Roman Angulo Executive Assistant Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay and love all the books
ood hotel wit a sense of fashion and design. LOVE the interior decoration and all the books and even the bookmark left on my desk.All show great taste of the hotel owner/manager. The tv offers a great varieties of tv programs where other hotels wont usually offer. The location is not as convenient as places like wangfujinetc which is closer to city centre though.
Stayed 2 nights in Dec 2018
Response from Roman Angulo on Jan 4, 2019
Dear Guest, Thank you for choosing Rosewood Beijing for your recent stay and we look forward to welcoming you back in the near future. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay.
Most amazing hotel ever. Loved everything about the Hotel, my room, the pool, the gym, the bar. 10 out of 10.
Stayed 3 nights in Nov 2018
Response from Roman Angulo on Dec 5, 2018
Dear @Michael, Thank you taking the time to share your positive feedback about your recent stay at Rosewood Beijing. We look forward to welcoming you back soon. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Shannon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location coupled with fantastic facilities within the building. Rosewood Beijing is an absolute gem for the price. The rooms are extremely spacious and the swimming pool to die for. The place is remarkable and I will be sure to recommend this to my network of people.
Stayed 3 nights in Nov 2018
Response from Roman Angulo on Dec 3, 2018
Dear @Shannon, Thank you for choosing Rosewood Beijing for your recent stay. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. I am delighted to hear you love the hotel facilities and enjoyed the time at our swimming pool. It was a pleasure to have you as our guest and I look forward to welcoming you back to Rosewood Beijing soon. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very expensive, so we did not include it in our reservation but it is available. Our room was very clean and orderly. Loved the assortment of teas included and the electric kettle was very fast and convenient. The view was gorgeous and the spacious room had a very large soaking tub and separate shower area.
Stayed 3 nights in Nov 2018
Response from Roman Angulo on Dec 3, 2018
Dear Guest, Thank you for choosing Rosewood Beijing for your recent stay and we are glad that you enjoyed the experience with us. We look forward to welcoming you back in the near future. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Eli, New York, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rosewood Beijing once again proved itself as my current best hotel option in the City. Having stayed at around 30 hotels in Beijing, this is the winner. Location is extraordinarily important in Beijing and this is perfectly central regardless of what you’re in town for. The rooms are phenomenal, food and service is good and Red Bowl is a mighty fine hotpot restaurant connected to the hotel which is well worth an evening’s commitment. The epic swimming pool is among the nicest in China and should be visited even if you don’t swim
Stayed 3 nights in Nov 2018
Response from Roman Angulo on Nov 26, 2018
Dear @Eli, Thank you for choosing Rosewood Beijing and taking the time to write a glowing review. We are glad to hear you enjoyed our facilities and delicate cuisine. We are also delighted to know our associates have left you with a warm impression. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. I look forward to welcoming you back to Rosewood Beijing in the future. Yours sincerely, Roman Angulo Executive Assistant Manager

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Robert Sexton | Hotel Manager on Nov 1, 2018
Dear @Kayleigh, Thank you for choosing Rosewood Beijing for your recent stay and we look forward to welcoming you back in the near future. Yours sincerely, Robert Sexton Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel stay in Beijing
The stay was perfect. This hotel has been carefully designed and decorated with artefacts, pictures and books to fully reflect the culture and history of this ancient capital, to allow its guests to immerge into the culture of Beijing. Though I stayed in many different hotels in Beijing in the past, this one is so exceptional that words can hardly describe it. One has to come to experience it itself.
Stayed 1 night in Oct 2018
Response from Robert Sexton | Hotel Manager on Nov 1, 2018
Dear Guest, Thank you for staying at Rosewood Beijing and taking the time to write a review of your recent stay with us. I am delighted to hear that you love the experience with us. Your comments help to motivate us while we continue to strive for excellence. It was a pleasure to have you as our guest and I hope to welcome you back to Rosewood Beijing soon. Yours sincerely, Robert Sexton Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel with a fantastic gym, a nice bar and very friendly and helpful staff.
Stayed 2 nights in Oct 2018
Response from Robert Sexton on Oct 18, 2018
Dear Guest, Thank you taking the time to share your positive feedback about your recent stay at Rosewood Beijing. We look forward to welcoming you back soon. Yours sincerely, Robert Sexton Hotel Manager

10/10 Excellent

Casy, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Robert Sexton on Oct 18, 2018
Dear @Casy, Thank you for choosing Rosewood Beijing for your recent stay and we look forward to welcoming you back in the near future. Yours sincerely, Robert Sexton Hotel Manager