Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Aug-2015
good location, good brand name and relatively large rooms
2 out of 5
Recommended
for Business Travellers
by A verified traveller from 横浜

繁華街に近くて便利です。

Posted 13-Aug-2015
Pros: タオルの質、枕の硬さ、プール、新鮮で、デドックス効果があるスムージが良かったです。
Cons: 宿泊者用の駐車券サービスがあれば、ありがたいです。
Location: 故宮、中山音楽ホールなど
立地条件の良いホテルです。地下鉄の駅にも近くて、ショッピングセンターにも近くて、便利です。 複数のハイアットホテルに泊まったことがあるが、他のハイアットと比べて、お部屋の面積が若干狭いです。 朝食の食材が割と新鮮で良かったです。
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Aug-2015
荷物検査の係員に英語が全く通じないので、初めて行った時にまごまごしてしまった。 掃除の人が隣の部屋と間違えていきなり部屋を開けられた。 それ以外はとても良く非常に満足です。
2 out of 5
Recommended
for Business Travellers
by A verified traveller

酒店评论

Posted 29-May-2015 on Hotels
酒店设施陈旧,房费不含早餐,不好!房价略高。
4 out of 5
Recommended
for Everyone
by A verified traveller from 東京

買い物にも便利なホテル

Posted 7-May-2015
Pros: プールが広く、ビーチサイドの椅子も多く準備されており、また、更衣室も清潔できれいで、子供が喜んでいました。 また、ここのクラブのマッサージ(エステ)は、滞在中に何回か施術して頂きましたが、スタッフに当たり外れがなく、皆 技術が高く満足しました。
Cons: テレビは、BBCやCNNはあるのに、NHKがないので驚いた。北京の友人に聞いたら、北京のホテルでNHKが入っていないホテルは聞いたことがないとまで言っていました。 また、フロントのスタッフの対応が外資系とはあまり思えず、もう少し、サービス精神があればよいと思う。
Location: 王府井から徒歩5分。観光名所は、王府井、天安門広場、故宮博物館等
ホテルの地階が新天地(ショッピングセンター)と繋がっているので、雨の日でもぬれずに、大変便利。王府井も近く、買い物に便利。 また、プール・ジムが充実しているので、子供も喜びます。
5 out of 5
Recommended
for Personal Event
by A verified traveller

Beautiful hotel

Posted 29-Apr-2015 on Hotels
I was very comfortable there. Just as clean as a Hyatt in the states.
5 out of 5
Recommended
for Couples
by Yi Ming from Singapore

Taxi

Posted 27-Apr-2015 on Hotels
Very difficult to get taxi there,
4 out of 5
Recommended
for Personal Event
by A verified traveller

Great location and great Hotel.

Posted 14-Apr-2015 on Hotels
Great hotel but had to change rooms because of elevator noise but received a much better room. Disappointed with dinner buffet for the price. Very good management staff who see to your every need. Good Starbucks close by but doesn't open until 8am. Great food at the mall beneath the Hotel named Gourmet Lane.
5 out of 5
Recommended
for Couples
by A verified traveller

5 star luxury with views

Posted 3-Apr-2015 on Hotels
Fabulous hotel. Great staff and location convenient being over a large rail line. Only small negative was size of bed. Seemed to be a double only. Rooms small but this was a large room for Japan standards. Great views.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, Canada

Tropical Oasis

Posted 30-Mar-2015
This hotel had rooms that were lovely and a good size for our family. The tropical indoor pool was a delight and was very spa like. Love the loungers and female attendant that was constantly cleaning up, lining up the complementary water shoes and stacking the plush towels. Fitness room was great too and overlooked the tropical pool. The conceirge was very helpful, and would even assist with giving directions to the taxi drivers for us, since we didn't speak the language. The Italian restaurant there is amazing. We were there for 4 days and went to eat there twice.