Ratings based on 279 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Posted 22-Jul-2016
Nice hotel. Check in/out too slow. Bed service at lobby bar, with bed drinks
5out of 5
by A verified traveller

Posted 14-Jul-2016
화장실 타올과 칫솔이 비치 안되어 데스크에 연락 후 30분정도 기다려도 안와서 다시연락하니 짜증을 부리더군요.. 한 직원의 문제이지만 좀 아쉬웠습니다. 호텔 객실 및 편의시설은 최상입니다.
5out of 5
by A verified traveller fromhong kong

Nice hotel close to shopping mall Wangfujing

Posted 13-Jul-2016
Great facilities Indoor swimming pool good for kids though Good staff service Clean & today hotel Close to metro shopping malls & food court Connect to shopping mall
5out of 5
by A verified traveller

NICE AND CLEAN HOTEL AT THE CBD

Posted 13-Jul-2016
Wonderful hotel next to the walking and shopping mall, convenient and handy. Next to subway station too.
5out of 5
by A verified traveller

Empfehlenswert

Posted 8-May-2016
Pros: Der Spa-Bereich....traumhaft!
Cons: Hotel mit internationalen Gästen - Basic-Englisch-Unterricht für Mitarbeiter in allen Bereichen.
Location: Das Hotel liegt sehr zentral. Die "Verbotene Stadt", das "Chinesische Nationalmuseum" und weitere Museen und Shoppingmöglichkeiten zu Fuß erreichbar.
Ich hatte einen Stop-over in Beijing für 3 Tage. Es war mein zweiter Aufenthalt in einem Grand Hyatt Hotel. Auch dieses Hotel hat mich durch seinen Service, Freundlichkeit der Mitarbeiter, unkompliziertes Buchen von Touren etc. überzeugt. Es ist ein Hotel mit internationalen Gästen.Schade finde ich, dass Personal in bestimmten Bereichen, wie z.B. Reinigung oder Massage, kein Englisch spricht bzw. Basics in Englisch hat. Kommunikation ging oft nur "über Hände und Füße".
5out of 5
by A verified traveller fromWest Nyack, NY

excellent location and service

Posted 24-Apr-2016
Pros: Location and service
We ( me and my wife) stayed here for 3 nights. The location is excellent. The staff was very helpful and corteous. It has excellent mall and food court in the basement. You can reach all major attractions very easily either via Metro ( it has Metro station in the basement) or via taxi.
Comment from Hotel Management
10-May-2016 by Grand Hyatt Beijing, Hotel Management
We are delighted that you had such a pleasant experience with us at Grand Hyatt Beijing. We appreciate your kind comments and thank you for your time taken to post these on Expedia! We hope to see you back at Grand Hyatt Beijing in the near future!
4out of 5
by Paul fromTongeren

Goed hotel, zonder meer.

Posted 17-Apr-2016 on Hotels
Gewoon goed. Niet bijzonder.
1out of 5
by A verified traveller

Posted 17-Apr-2016 on Hotels
I won't stay this hotel any more.
5out of 5
by Amy

Love this hotel

Posted 12-Apr-2016 on Hotels
AC loud and not cold for some reason this stay. My fourth visit though staff always incredibly helpful and friendly. Beautiful hotel.
Comment from Hotel Management
9-Jul-2016 by Grand Hyatt Beijing, Hotel Management
Thank you very much for taking your time to leave a review on Expedia! We have duly noted your comments in regards to AC and room temperature. Please accept my apologies for the disappointment and I have personally passed on your comments to our Team, and please be rest assured that we will rectify this problem as soon as possible. Meanwhile, we look forward to welcoming you back again and hopefully you will get a chance to enjoy a more pleasant experience during your next stay.
5out of 5
by A verified traveller

Posted 10-Apr-2016 on Hotels
Jättefint och fräscht hotell med bra läge. Bra service, bra restauranger och fantastisk spaavdelning. Centralt och alltid tillgång till taxi vid hotellets entré. Vi är jättenöjda.