Ratings based on 331 Verified Reviews

4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Japan

Busy city break

Posted 14-May-2017
Location: Tianamen Square, Forbidden city
Excellent location for site-seeing. The hotel facilities are very good and the pool and spa area are outstanding, the children were absolutely delighted with the pool!
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

good hotel in heart of city

Posted 29-Apr-2017
Pros: Stay at hotel was uneventfull and everything was as one would have expected from a 5 Star hotel.
Cons: Provide milk for western guests who would like a cup of coffee
Location: Museum, galleries, historic locations
Excelent hotel. Helpfull staff. Close to many attractions.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Apr-2017
Took someone else's luggage. Concierge helpful to call airline and helped to resolve problem.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel close to Tian 'An Men Square

Posted 16-Apr-2017
I absolutely love this hotel! We had a two-bedroom Apartment which is on the 16th floor. The room is clean, comfy and kids friendly. The hotel is directly connected with Xin Tian Di Shopping Mall and Wang Fu Jin, very easy for travel and shopping. We will definitely come back again if we go to Beijing next time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel

Posted 6-Apr-2017
Pros: Pool and its location
Beautiful hotel, fabulous pool with friendly staff. The hotel is close to lots of attractions which are within walking distance and a subway station is close by to travel further a field.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel close to all the major sites.

Posted 27-Mar-2017
The subway is closeby and is very easy to reach all the major attractions.
3 out of 5
Recommended
for Everyone
by A verified traveller

Terribly uncomfortable beds

Posted 16-Mar-2017
Pros: Pool
Cons: Beds!
Great pool. We only went there really for this. The beds in the rooms were really uncomfortable- very hard. This is common in China but we thought a reputable higher end hotel would have lovely beds. They don't.
5 out of 5
Recommended
for Everyone
by A verified traveller from boston

Centrally located

Posted 26-Feb-2017
One night stay on way to Qingdao on high speed train. Nice location to walk to Tian men and Forbidden City 15 minutes away.
4 out of 5
by A verified traveller

Not my favorite hotel in Beijing, but still good

Posted 3-Feb-2017 on Hotels
The best hotel pool in Beijing, I'd say. Our housekeeping guy was a rare find in China too -- our shower head had a small problem and before we could tell anyone about it, the housekeeping guy had serviced our room and called a repair man to come and fix it. Check-in and check-out were both drawn out affairs which required no less than 10 minutes of waiting in a line before even being helped. Even when once helped, the programs they use to check guests in and out is clunky and requires lots of clicking on computer screens. And the staff only waited for taxis to arrive rather than calling a service to put a call out (most other hotels I've stayed at in China will call a taxi so you aren't left waiting 10-30 minutes). Breakfast had a line which we had to wait 30 minutes to get seated for too, and it seemed this was in part related to poor communication with the staff of the restaurant about tables that were open (from eavesdropping, it seemed they didn't want to seat people if food was running low, though most people would be happier sitting and at least drinking some coffee rather than standing in a line that had an empty juice jug taunting them). The breakfast buffet was fine, at par with other hotels of this caliber in the area. Beds are harder than others at comparable western brand hotels in Beijing. But if you're a tourist, this hotel has great access to Wangfujing and the subway.
5 out of 5
Recommended
for Everyone
by A verified traveller from South Africa

The hotel was excellent!

Posted 22-Dec-2016
Our hotel was of an excellent standard and staff were very friendly and helpful. Enjoyed our stay in Beijing.