Ratings based on 341 Verified Reviews

4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in good location

Posted 31-May-2017
We initially chose this hotel because of its close proximity to the Forbidden City. We soon found out that there were other shopping places and the popular street market located nearby as well. Check in was quick and easy, hotel staff were friendly and helpful. However, I had a tour booked for the day after check in and checked the room phone for messages. The automated system kept putting me through a loop, so I called they operator, but got directed to the same loop. We were eventually able to get in touch with our guide the next day. Overall, a nice hotel with nice staff and great location. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Japan

Busy city break

Posted 14-May-2017
Location: Tianamen Square, Forbidden city
Excellent location for site-seeing. The hotel facilities are very good and the pool and spa area are outstanding, the children were absolutely delighted with the pool!
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

good hotel in heart of city

Posted 29-Apr-2017
Pros: Stay at hotel was uneventfull and everything was as one would have expected from a 5 Star hotel.
Cons: Provide milk for western guests who would like a cup of coffee
Location: Museum, galleries, historic locations
Excelent hotel. Helpfull staff. Close to many attractions.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Apr-2017
Took someone else's luggage. Concierge helpful to call airline and helped to resolve problem.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel close to Tian 'An Men Square

Posted 16-Apr-2017
I absolutely love this hotel! We had a two-bedroom Apartment which is on the 16th floor. The room is clean, comfy and kids friendly. The hotel is directly connected with Xin Tian Di Shopping Mall and Wang Fu Jin, very easy for travel and shopping. We will definitely come back again if we go to Beijing next time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel

Posted 6-Apr-2017
Pros: Pool and its location
Beautiful hotel, fabulous pool with friendly staff. The hotel is close to lots of attractions which are within walking distance and a subway station is close by to travel further a field.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel close to all the major sites.

Posted 27-Mar-2017
The subway is closeby and is very easy to reach all the major attractions.
5 out of 5
by Jackie

Excellent hotel!

Posted 19-Mar-2017 on Hotels
Hands down the most amazing hotel experience I've had in a long time. This hotel is impeccable. Every detail is perfect, and the staff is incredible. The views are unmatched. We opted for the ocean view twin; spacious, upscale, and contemporary in design, it did not didsappoint! The pool is also wonderful; photos don't capture the gorgeous pool area.
4 out of 5
by A verified traveller

Posted 19-Mar-2017 on Hotels
great location
3 out of 5
Recommended
for Everyone
by A verified traveller

Terribly uncomfortable beds

Posted 16-Mar-2017
Pros: Pool
Cons: Beds!
Great pool. We only went there really for this. The beds in the rooms were really uncomfortable- very hard. This is common in China but we thought a reputable higher end hotel would have lovely beds. They don't.