Not enough towels - ever, bathroom not cleaned regularly, no shampoo or conditioner, one TINY bar of soap for 3 people, breakfast food was terrible (eggs dry, sausage hard & dried out, biscuits as hard as rocks!). In the evening you could smell the food the staff was apparently cooking for themselves. The smell of curry and other spices was so bad we had to put on the air conditioning even though it was 40 outside! The general condition of the building was one of disrepair - or minimum repairs to make do. The refrigerator did not get cold even when turned up to the coldest temperature. Phone did not work! No dial tone! No TV station guide. No iron.