Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
69% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

Dirty!

Posted 27-Apr-2016
I'll never stay there again. It was very run down and dirty. Should be a $29 hotel
3out of 5
by A verified traveller fromDFW

Will do in a pinch

Posted 27-Feb-2016
Emergency booking Passed it twice entrance was hard to find but it was close to mall and local eating shopping places.
4out of 5
by Jon

This traveller left a rating score only Posted 25-Feb-2016 on Hotels
3out of 5
by A verified traveller fromPearland, TX

Reasonable accommodations for the price

Posted 23-Feb-2016 on Orbitz
Upon arriving front desk staff was friendly, and hotel seemed nice enough. But I was very disappointed when there was a roach in our room when we entered as well as a large wasp nest on the curtain. We asked for another room and the desk staff was again very nice and understanding, she apologized and the rest of our stay was without incident. No issues with the room we changed too.
5out of 5
by Wanda fromPort Arthur, Texas

Vacation away from home

Posted 22-Feb-2016 on Hotels
Excellent
1out of 5
by Hollie fromNew Orleans

Worst trip ever

Posted 22-Feb-2016 on Hotels
I'm not sure where to start.. Nasty roach filled dirty rooms Horrible guest service I could go on and on and on this was by far the worst hotel I have ever stayed at. We had roaches dirty towels in the bathtub and neighbors that smoked marijuana all day and night. When walking into the hotel none of the guest services people spoke a word the trash with overflowing and they had trash on the floor in the elevator the entire time I was there. The first floor of the hotel smelled like mold
2out of 5
by A verified traveller

Poor breakfast

Posted 6-Feb-2016 on Hotels
Not enough food in a.my.ran out before 8am Poor choices,no fruit or hot cereal Juice (not realwas too sweet. COFFEE TOO WATERY.NO pastries only tiny donuts Scrambled eggs poorly cooked in pan sausage had been browned in Poor breakfast! Hotel appeared clean but in my bathroom where several splashes that weren't cleanedin the shower & on back of the door The bed was big abs xomfortabke as well as tge xouch Could adjuat tge heat Friwndky ataff
2out of 5
by A verified traveller

Posted 3-Jan-2016
i already clarified this in the rating. see them. hotel can be improved if you the staff. not friendly at all.
2out of 5
by Xuam

This traveller left a rating score only Posted 1-Jan-2016 on Hotels
2out of 5
by A verified traveller

Posted 21-Dec-2015 on Hotels
Well this trip was for a family members funeral.Our four hour trip took us seven hours because of road construction so we were no the happiest when we got to Port Author so with that being said. We had a little trouble finding the hotel entrance. ON entering the hotel the first thing I smell is cigarette smoke so I thought ok maybe someone who stays here just came in from outside that had smoked a cigarette. OK when I entered the lobby the girl at the front desk had her feet propped up on the desk (hmmmm). Not putting anyone down the girl who checked us in could not understand me very well and I could not understand her English very well either. After she gave me our room keys propped her feet back up on the desk and continued with what ever she was doing when I entered (wow). We stayed on the third floor the cigarette smoke was still there and got stronger later in the evening.In all honesty I think it was the employees smoking in the building because one time waiting on the elevator a young man I believed worked for the hotel came from around the corner with socked feet no shoes carrying a green storage container in one hand and a cigarette that was not lit at the time but had been smoked on in the other hand. As far as the room well this is why I travel with my own pillows, blankets, towels and Lysol. I could go on and on.....but will not stay at this hotel again when coming to visit.