Ratings based on 335 Verified Reviews

3.6 out of 5
67% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from Houston, TX

Never again

Posted 17-Feb-2018
The room was full of roaches. The rates were $152 a night so you would expect comfort, but there isn't any here. No complimentary breakfast as advertised. No wifi, and they wouldn't give a refund.
Comment from Hotel Management
20-Feb-2018 by Sam, Hotel Management
Sorry for experience you have. We are working on it after Hurricane Harvey.We will take care of it.Thanks for letting us know.Have a blessed day.
3 out of 5
by Greater Macedonia Bapt.

This traveller left a rating score only Posted 19-Nov-2017 on Hotels
2 out of 5
by Scott

Posted 18-Nov-2017 on Hotels
Hotel was under flood damage repairs. First floor was missing drywall from grade to 4 foot on the whole 1st floor. There were bugs in my room on the 3rd floor
4 out of 5
by robin

This traveller left a rating score only Posted 7-Aug-2017 on Hotels
2 out of 5
by A verified traveller

About what I expect for a $50 room

Posted 23-Jul-2017 on Hotels
The bed was nice. Everything worked in the room except or the power outlets on lamps at night stand. the cleaning service leaves a hotel with a lot to be desired. the ledge on the top of the head board had a thick layer of dust on it. The shower curtain had a green six inch strip of mold on the bottom of it where it hits the bathtub. the room only came with one towel and one bath mat. the hallways were dirty dirty dirty! Dirt, trash, bugs, Cheerios Etc! the stairways were just the same. the other thing they did which was odd was charged me $40 so I did smoke in the room? Then they gave me Flack when I try to get my $40 deposit back. I had to wait 20 minutes for them to take their time and go take a sniff in the room to see if I smoked in there. Once they finish messing around they finally showed back up and said okay you didn't smoke so here's your $40 back LMAO.
4 out of 5
by A verified traveller

High school reunion

Posted 18-Jul-2017 on Hotels
Staff was very pleasant and helpful. Tub was a little want (uneven ). Breakfast was good scrambled or boiled eggs sausage toast donuts or make your own waffle. Juice coffee or milk. Also cereal overall good.
Comment from Hotel Management
20-Jul-2017
Thank you for staying with BEST INN. We appreciate your feedback.
4 out of 5
by Billy

This traveller left a rating score only Posted 17-Jul-2017 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Jul-2017 on Hotels
3 out of 5
by Kimberly

Strong mold smell

Posted 10-Jul-2017 on Hotels
The hotel smelled like mold or mildew and when i got to my room it smelled worse very strong,went to bathroom and there was black mold on wall by bathtub, room looked nice and clean except for the couch or sleeper sofa that had black dirt on back and on cushions that needed to be cleaned....overall not too good
1 out of 5
by A verified traveller

Black Mold

Posted 8-Jul-2017 on Hotels
This place had the weirdest smell in the lobby and in the rooms. Cancelled my next visit on the way back from New Orleans. Stay away there are plenty of newly built hotels in the area. Trust me the smell was mold and dirt.