6/10 Okay
Joanne
Mar 30, 2024
The one-bed apartment I had was a good size, but it was very tired and quite sparsely furnished. The crockery in the kitchen was not clean so I had to put it all through the dishwasher before I used it (no cutlery holder in it). There were about 10 forks but very few knives or spoons. The cereal bowls were too small.
I notified reception about bin liners being too small and no laundry powder and they did supply these, but I also mentioned half the lightbulbs in the lounge didn't work and the Fox cable channels weren't available and they did nothing about these issues.
I was staying for 2 weeks so I thought they could have addressed these things or at least come back to me and explained any problems. It wasn't up to me to chase.
There were notices in the room that sheets and towels would be replaced every 3 days - this didn't happen during the whole 2 weeks.
I felt that I paid a lot for this stay and I was very disappointed with the standard of care.
The apartment itself was in a good location for transport and it was good to have parking.
Joanne
Stayed 14 nights in Mar 2024