Indoor pool, sun loungers

Reviews of King Fy Hotel

3 out of 5
King Fy Hotel
306, St. 155, Romchek 4, Ratanak Commune, Battambang, Battambang

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 145 reviews" "
Rating 8 - Good. 68 out of 145 reviews" "
Rating 6 - Okay. 36 out of 145 reviews" "
Rating 4 - Poor. 10 out of 145 reviews" "
Rating 2 - Terrible. 2 out of 145 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alicia

Travelled with group
Liked: Cleanliness
Furnishings are gaudy. Hotel could do with some maintenance. Beds were uncomfortable. Rooms were clean. Walking distance to restaurants. Comfortable for one nights stay before heading elsewhere.
Stayed 1 night in Jun 2023

6/10 Okay

Christopher

Liked: Cleanliness
It was okay for the price it could be undated a bit, could get a hotel similar for less money close buy.
Stayed 1 night in May 2023

8/10 Good

Precha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location of the hotel.

4/10 Poor

Julie

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything the front desk help was very professional and helpful the location is excellent the hotel diffently has a 5 star feel
Stayed 2 nights in Aug 2022

2/10 Terrible

Kenny, Brisbane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was worst hotel i have ever stayed at The pool was not working Manager lied to me about pool I contacted expedia on day 1 asking for refund so i can stay somewhere else but you ignored me
Stayed 7 nights in Dec 2019

8/10 Good

Larry

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Pleasant stay in Battambang
The room had torn wallpaper and it was a bit gaudy in design, but beds were comfortable. Nice view onto the river and nice balcony facing the river and city. The free breakfast was really good and filling. Good choices and good service.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Out of 3 hotel I stayed at during my stay in Battambang. This was the worse in cleanliness and condition. Same price as other 2.
Stayed 1 night in Nov 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Battambang Aug19
.nice place, conveniently located with a scenic sky bar
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
I like that this place is in walking distance to many shops and restaurants. Friendly staff members. They do try to keep the place clean, but every now and then I do see baby cockroaches wondering about in the rooms. I was on the 3rd floor and during the night you can hear a lot of noise coming from who knows where. Maybe the upper floors are better?
Stayed 7 nights in Feb 2019

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good for 3 star rating
We enjoyed our stay here. Not super clean, especially the lift which was pretty gross. The food was amazing, try the Pork with Fried Banana. Staff very helpful with good English. Our tuk tuk driver Mr Pool is to be highly recommended.
Stayed 2 nights in Oct 2018

4/10 Poor

Ingrid

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointing
We booked a 'River View Room' for 3 nights. The room was dark and dingy, smelled musty, the decor was outdated and curtains and walls were in bad condition. The windows had heavy shutters attached, which meant when the windows were closed, there was NO view at all. We changed to a standard room with city view that at least had a normal window and wasn't as musty. However, we found the floor, furniture and walls quite dirty. The pool is in the garage of the building, there were several cockroaches (dead and alive) and the water was very cold - we could not use it. We had too many issues at this hotel. Our booking incluced daily buffet breakfasts, which turned out to be a very limited a la carte. We had to get our key re-set 5 times over the first two days to get into our room. The shower was only luke warm the first couple of days. We booked this hotel as it advertised for free bicycles but were told that there were no bicycles as they were broken by previous guests. The hotel manager did eventually source two very old and worn-out bikes, which resulted in a flat tyre half way through our bike trip. We were unable to use the bikes for the bigger trip we had planned the next day. The manager was not helpful and it took lots of effort to get some of the issues resolved. The roof top sky bar has great views but was very dirty. The entire hotel needs a really good clean and tidy up. We would not recommend staying there at this time.
Stayed 3 nights in Aug 2018

6/10 Okay

Alistair

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Just not good enough.
I e stayed at the King Fy before and although it hasn’t changed, it has deteriorated. The rooms are good and spacious, the cleanliness is excellent but the fittings are hanging off the walls and in some places missing. It’s just not good enough! The front of house manager is pleasant and efficient but he has a partner there who is sullen and unapproachable. This is something I’ve never seen with a Khmer. The breakfast buffet is ok, but the food is Luke warm when it should be hot. But, when the buffet is on seems to be entirely arbitrary. The alternative to the buffet is an a la carte offering consisting of a couple of Asian dishes which tasted fine and something called an “American Breakfast.” This comprised brittle pig shavings described as bacon, deep fried hot dogs, a table spoonful of baked beans and, eggs (both the omelet and fried eggs were very good) I had railed at first at the cultural imperialism of describing this set as an “American Breakfast “ but having experienced it, it’s probably about right. No English person would want to be associated with that travesty of a meal. Bizarrely, one of the worst aspects of the breakfast was the staff. They were inattentive, constantly either playing on their phones or giggling amongst themselves (often being led by the sullen manageress from reception.) There was one other person there whose sole purpose seemed to be to mince around the kitchen, alternatively leering, pouting or sneering at the guests. Quite a turn off.
Stayed 2 nights in May 2018

4/10 Poor

Luey, Montreal,QC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old and is not clean
The hotel is old and is not clean. The bathroom is old Asian toilet with shower in the same piece with simple shower curtain to separate the shower and the toilet
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Could have been better of a hotel
Catfish by the picture of the hotels. I really dislike the WiFi set up in this hotel. They change the password constantly. And that gets very annoying. WiFi rarely works from any floor. Very frustrating. Only good thing about this place is the breaksfast buffet. Staff are bland no happinesss to their work.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Simple hotel
The room was okay. Stay was okay. Location is in a good place.
Stayed 1 night in Jan 2018

2/10 Terrible

Dar, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Old and tired
Definitely would not stay here again. Rooms need attention curtains falling apart linen terrible and staff unhelpful and in some cases quite rude. Breakfast was disgusting.
Stayed 2 nights in Oct 2017

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stay somewhere else!
This hotel is advertising a lot that it doesn't have. Wifi is pretty much non existent, no shop on site as advertised, the space is just used to dump beds and mattresses. Breakfast food and service both poor. The room is meant to have a balcony. To get onto the balcony you have to climb out of the room, about 2ft. Very noisy area as water festival was on. The windows shook with the noise! Had to move out of this hotel. Phone didn't work, nothing good I can really say about it.
Stayed 6 nights in Sep 2017

6/10 Okay

Susanne

Good central location. Clean and comfortable but big and without a soul.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Would Recommend it
Overall good stay. Close walk to restaurants & room is comfy & clean.
Stayed 4 nights in Oct 2017

6/10 Okay

Sou

Liked: Cleanliness, staff & service
Good hotel for the $$$!
Very good for the price!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feature of Hotel
At the front of the hotel is lift with a glass wall that travels within another outer glass cylinder. Unfortunately this is all very difficult to clean and I suggest it would be better to blank out the internal wall rather than look through dirty glass, cob webs and spiders. The shower should be contained within a glass wall, currently the shower curtain does not stop water going all over the floor.

8/10 Good

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big rooms
My husband and I stayed here for 2 nights. Hotel is by the river and within walking distance to market and restaurants. The elevator faces out over the river and gives you a good view. Rooms were nice and spacious with flatscreen tv, fridge, aircon, wifi, comfy king size bed and 2 desks. Bathroom was a wet room and had hot water but not great pressure. We didn't eat breakfast here as it wasn't included in our package so can't comment on that. The place has a pool (cold) and pooltable and tabletennis. We would stay here again. The only bad thing is they start making noise early in the morning from about 6am, slamming doors and talking loudly I'm not sure if it's the cleaners but it always woke me up which was abit anoying, my husband didn't hear it though. Otherwise good hotel.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Hotel
We enjoyed our stay as we were visiting my wife's Cousins to show off our daughter,the town was quiet,not many tourists,,Hotel was good and clean,small selection for breakfast but Sky-Bar restaurant made up for that,Enjoyable stay,will use again,

6/10 Okay

Harinder

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in dire need of a refurb. The rooms were dusty, and dank. The furniture was of the oversized Cambodian style, which considering the deforestation issues, isn't appealing. The sheets and towels had seen better days. The AC was weak. The WiFi was inconsistent and required new passwords every day. Sometimes serval times a day. The breakfast options were poor, with little available of what was on offer. The staff are friendly and are happy to help.

10/10 Excellent

Kerena, South australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing weekend away
We stayed 3 n and thoroughly enjoyed it. Hotel overlooks the river and town and 5 mins walk from hotel to shopping area. Rooftop bar was great for drinks and meals very good price. Cool breeze at night on rooftop. Our room had a river view and small balcony. Nice hot showers with good water pressure. Need to pick up tea and coffee from reception as they don't leave it in the room with the kettle.

6/10 Okay

Catriona, Glasgow, Scotland

Liked: Room comfort
Disliked: Staff & service
Strange Hotel
This is a strange hotel. It well past it's hey day but still comfortable . Rooms are ok. Bathroom ok too but shower covered in limescale. Wifi worked ok. The breakfast was made to order one day, then buffet the next. Neither was very good . The pool was disgusting. Strangely. The stop serving food at the restaurant between 2 and 5 pm. In the evening we used the sky bar for dinner. There was lots of staff sitting around on their phones ignoring you and when you did get their attention they would get your order wrong . One time I finished telling the waiter what I wanted and he just walked away and didn't take my husbands order . It was the strangest thing. They also play loud music and rarely let an entire song play. It's like a child playing DJ in their bedroom. Very strange place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Nick, London

Liked: Staff & service
Disliked: Room comfort
Close to centre of Battambang
Staff were friendly enough and helpful. However the hotel was very noisy especially in the mornings when the cleaners were in the hall ways shouting. It was clean and tidy but I wouldn't rush back. I think it was slightly over priced for what you got.

10/10 Excellent

leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A bit old but good
Stayed two nights, everything was fine. Clean room, rather large, silent air cond, good breakfast. Swimming pool is indoor and not very attractive. But globally had a pleasant stay and would come back.

8/10 Good

Graham, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Enjoyable stay very comfortable with good service

6/10 Okay

Ron, Australia

Liked: Cleanliness, staff & service, room comfort
Ron & Pauline
Hotel is on the opposite side of the main town, however it is not that far to walk over the river via the bridges. Hotel management and staff all spoke English well which was good for us. Breakfast was fine, the staff at the egg station sat on the floor most of the time making it difficult to see them! The drapes in our room had perished and needed to be replaced, the sky bar was excellent for the view of the fireworks over the new year period nothing else wrong hotel would recommend to others.

6/10 Okay

claren, london

Liked: Cleanliness
Centrally located hotel with tired large rooms
Got free pickup by tuk tuk which was great after10 hour boat trip from battambang.hotel staff were OK at reception.rude in breakfast bar.rooms were tired looking but large and clean.there was probably tour group in at the time I was there because I was woken up by group returning late and leaving early.someone had left dinner tray out the night before and it was there most of the next day which i found off putting.food was rubbish.you are better off crossing bridge.there r restaurants and night market on other sideside Location was brilliant. Staff booked me minivan to Phnom Penh. Nightmare.found out late there were better and cheaper options

8/10 Good

Ron, Australia

Liked: Cleanliness, room comfort
Ro&pauline
The hotel is good value the staff and management were all very welcoming. Breakfast was good but not hot even very early. The tuk tuk drivers that patrol the for court were all knowledgable and reasonably priced. There are some great sun sets to be seen in this area as well as workers cutting rice and tending other crops. We did a tour of the country and many questions being answered like the pattern on the bottom of the rice paper sheets, local fish sauce and local banana chip making and drying. Many killing field sights exist in the area they are very sobering when you here the history from those that were involved.

8/10 Good

alan, norwich, england

Liked: Cleanliness, room comfort
Great river views
Nice,clean and excellent for the price. Great sunset in the skybar

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Sky bar with river view
Nice friendly staff, good breakfast, big rooms but the pool are disapointing.

8/10 Good

Ken, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and rooms. Good location and service.
Rooms were nice and the meals at the hotel, both the breakfast and food in restaurant was good. Hotel sent a tuk tuk to the bus station to pick me up when I arrived from Siem Reap. The tuk tuk driver associated with the hotel is excellent and is a very good guy. I know some people complained about the food for breakfast but there are lots of choices and I'm sure you can find something you like. The internet was a tad bit slow but workable. The employees were very nice. The hotel is a short walk to town across a bridge, maybe a couple minutes. Hotel also has elevators if your on the top floor.

4/10 Poor

Richard, York, UK

Disliked: Staff & service
Distinctly average hotel
The hotel is very average, with the price being the only plus point. Having stayed at some excellent hotels in Cambodia with similar priced rooms this is below par. There was also building works at the hotel throughout the weekend which were very loud in our room, it would have been nice to have been told about this before hand. Overall I can't recommend the King Fy, and unless there's no vacancies elsewhere don't bother.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Recommended place to stay in Battambang
-Front desk staff are friendly and even arranged our pick up transport. -Breakfast could have been better, could have provide more variety of food choices.

8/10 Good

Gerald, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value for Money Hotel
Easy access to town, Breakfast OK, Really friendly and helpful hotel tuk tuk driver.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, Modern Hotel
The King Fy is a lovely modern hotel, across the river which puts it a bit out of the tourist area but close enough you can walk. It is immaculately clean, nicely equipped, and the staff is incredibly helpful and friendly. It would recommend to friends and family

8/10 Good

Frederic, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a couple of nights
- great hotel for this range of price - the staff was very friendly

8/10 Good

John, Vancouver

Liked: Cleanliness, staff & service, room comfort
Excellent Value
Good mid level hotel. Excellent value. Very clean, comfortable. Great service.

6/10 Okay

Lyle, Denver, Colorado

Liked: Cleanliness, property conditions & facilities
Automatic Wake up call 8 am.
OK but won't go back, Staff comes in at 8 am and sleep is over. NO reason to see Battambang. One night enough

4/10 Poor

Samrong

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Bec, Brisbane

Liked: Staff & service
Average hotel
Can't really complain and can't really say it was amazing. The tuktuk driver associated with the hotel is a bit pricey so it is better to ask one of the other drivers waiting outside. Breakfast is mostly Asian, and we did find a caterpillar in our vegetables and also a hair. The staff are lovely, keen to learn English so ask a lot of questions.

10/10 Excellent

Kirsten, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel
Lovely great value hotel. V clean and great staff- friendly,helpful and can book various trips. A short walk/ride to centre. Lovely italian restaurant a few doors down. Hotel a good landmark due to redsignage on the top! Not a very exciting town to visit though.