Reception
Check availability

Reviews of Courtyard by Marriott Baton Rouge Acadian Centre/LSU Area

3 out of 5
Courtyard by Marriott Baton Rouge Acadian Centre/LSU Area
2421 S Acadian Thruway, Baton Rouge, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 419 out of 842 reviews" "
Rating 8 - Good. 273 out of 842 reviews" "
Rating 6 - Okay. 79 out of 842 reviews" "
Rating 4 - Poor. 45 out of 842 reviews" "
Rating 2 - Terrible. 26 out of 842 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super close to LSU. The room was a nice space and clean. The staff were super nice and any request was addressed immediately. Would definitely stay again!
Stayed 2 nights in Apr 2024

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, amenities
Property is dates but clean and staff was helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Location!
Stayed 1 night in Apr 2024

8/10 Good

Margaret, Richmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. Easy check in. No free breakfast. Our room was on the side with the freeway. Very noisy. Earplugs were supplied and white noise was helpful.
Stayed 1 night in Mar 2024

6/10 Okay

Ian

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Room was not thoroughly cleaned before my stay (popcorn seeds on floor) and the water felt as though there was a film to it. Otherwise nice room
Stayed 2 nights in Mar 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Stayed 1 night in Mar 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
Overall, not bad, but not great either. I'm surprised this hotel has an 8.6 rating, I would say it's about a 7 at best. I am not familiar with the Baton Rouge area, but the location feels a bit sketchy. After driving around a bit, I would have preferred to stay closer to the mall. The hotel is DATED, and in desperate need of updates. It was clean enough, but definitely wear and tear on the furniture showing. I arrived at 3:45 and was told my room was not ready yet, check in is at 4. No big deal, so I waited in the lobby. At 4:07, I was told that even though check in begins at 4, there is no guarantee that the room would be ready. Finally got my key around 4:20. Not a big deal, but I had somewhere to be at 5, and needed to change and get ready. The staff wasn't rude about it, but they weren't nice about it, either. Overall, it was fine. I don't think the rating or the nightly price reflect the true value.
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great! quiet and close to campus.
Stayed 1 night in Mar 2024

10/10 Excellent

Judith, Ventress

Business traveller, Travelled with partner
Disliked: Amenities
Terrible food choices in area. Terrible quality of coffee. No excuse for these simple amenities not to be available
Stayed 1 night in Mar 2024

6/10 Okay

Laurie

Travelled with family
Disliked: Amenities, property conditions & facilities
Did not offer much-basic hotel at higher than basic price
Stayed 2 nights in Jan 2024

10/10 Excellent

Lindita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Patsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Johnny

Liked: Staff & service, amenities, property conditions & facilities
Great staff. Property is a bit dated
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Semi-Private
On the whole, everything was great. Check in was easy, and once I got the hang of where to turn in to the hotel in relation to the I10 exit, it was a breeze getting in and out of the lot when I needed to. A hidden bonus was how the back lot had two other entrances to the hotel (accessible by keycard) to make getting back to the room a breeze. If I had to nitpick, the proximity of the hotel to the train added noise at night. The room I had wasn’t much for noise dampening as I heard my neighbors a bit. That said, it’s not like the hotel didn’t prepare! Earplugs and a recommendation for a sleep app were by the bedside, which was an unexpected nod.
Stayed 5 nights in Jan 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan Babineaux

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Very nice. Easy check in. Safe area. Awesome mattresses. All good.
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Stayed 1 night in Dec 2023

10/10 Excellent

javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Amanda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience here. Front desk lady was super nice and we walked right to the outback for dinner!

2/10 Terrible

Jimmie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have any idea how the property and area is, because I didn’t stay there. Because there was a mistake in the booking reservation. I wanted the hotel to be in South Padre Island, Tx. Instead it was booked in La. I requested my refund and it was denied. Now that is bad for your business. Can you help me get my money back ?
Stayed 1 night in Dec 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super nice and quick to help. Much appreciated. Hotel was quiet and clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

CRYSTAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I drove in from Texas to see LSU v A&M. The property was well maintained. Staff was professional. When we walked into the room, we were immediately hit with the aroma of CLEAN. We’ve been to many nice hotels, but we have never walked into a room and been hit with cleanliness! Wow. Shout out to your staff for ensuring your rooms are neat, clean, and welcoming. I would definitely stay here again and again.
Stayed 1 night in Nov 2023

10/10 Excellent

Angela

Stayed 1 night in Nov 2023

4/10 Poor

Cailan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel itself is decent. Could use some upgrading but it was overall clean. Our vehicle did get a window smashed out and was robbed during our stay. We were told there are no cameras in the parking lot.
Stayed 2 nights in Nov 2023

8/10 Good

Heather

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Once inside, property was very nice and clean. Outside left a lot to be desired.
Stayed 2 nights in Nov 2023

8/10 Good

Lisa

Liked: Staff & service, amenities, property conditions & facilities
I would love to give this hotel 5 stars. The check in was quick and friendly. Unfortunately after a day of higher humidity the room smelled of urine. It’s an older property and well maintained but the carpet in the rooms and the carpeted baseboards were marked by their four legged guests (hopefully)
Stayed 2 nights in Nov 2023

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
It’s fine, looked a little nicer online
Stayed 1 night in Nov 2023

10/10 Excellent

Donielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. The hotel was super nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Rosa

Stayed 1 night in Nov 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Nov 2023

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel pretends to be Marriott quality but it is not. Instead, it charges fees that are not proportional to the poor quality of bedrooms and restrooms.
Stayed 2 nights in Nov 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Would stay again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Colleen

Stayed 2 nights in Aug 2023

10/10 Excellent

Jessie R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great day!
So great. We got a first floor room as requested (we use canes). The room was by an elevator straight to the ice machine. The door to the room faced the outside door where we were able to park in a much needed handicapped spot. All in all, a great experience along with the Louisiana Book Festival that day!
Stayed 1 night in Oct 2023

2/10 Terrible

Markey

Stayed 2 nights in Oct 2023

4/10 Poor

Marsha

Travelled with family
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Baton Rouge
From the time we checked in to the time we checked out, our stay was wonderful! Kyle at the front desk greeted us with a smile from beginning to the end of our stay. He gave us wonderful info on getting to the stadium and at check out looked to see if they had rooms available for the following weekends. When he saw they were full he gave great advice on what to do next. His customer service was spectacular! The beds were comfortable, which is my number one quality when looking for a place to stay. And the pillows were not the new norm of little squares, but normal size pillows that do not give you a stiff neck in the morning. This is our go to hotel from now on.
Stayed 1 night in Oct 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Oct 2023

10/10 Excellent

Feras

Stayed 1 night in Oct 2023

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located. However, it was tough to get to in high traffic times.
Stayed 1 night in Sep 2023

10/10 Excellent

FREDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the fact that I had one on one access via text message with the Assistant Manager, Kudos, even before I checked in!
Stayed 2 nights in Sep 2023

10/10 Excellent

Theodore o

Stayed 1 night in Sep 2023

10/10 Excellent

Fro

Stayed 1 night in Sep 2023

8/10 Good

Jamie, ALBUQUERQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the evening.
Stayed 1 night in Aug 2023